I'm over the moon, can't thank the staff enough.Alan B(Resident / Service User)
I'm over the moon, can't thank the staff enough.Alan B(Resident / Service User)
Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people.
This friendly home offers many areas and facilities for residents to relax and socialise with friends and family, including a lovely garden which is tended by residents, on-site hair salon and minibus to take residents on many exciting trips.
Northview Lodge also boasts a selection of...
Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people.
This friendly home offers many areas and facilities for residents to relax and socialise with friends and family, including a lovely garden which is tended by residents, on-site hair salon and minibus to take residents on many exciting trips.
Northview Lodge also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor.
The team at Northview Lodge takes the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available, they also encourage residents to take an active role in the Castletown community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Northview Lodge to deliver the kindest possible care to residents, supporting them to lead their best possible life.
Contact Northview Lodge Care Home to confirm what's included and get a personalised quote:
Over all time Northview Lodge Care Home has 50 reviews.
Awesome carers and an awesome manager. Someone I don't even know speaks to me like a family member! A certain carer is awesome speaks to me like a normal person and not like an idiot. Spoke to another carer a couple of times and he is like a true, honest person that really cares about my dad.
Awesome carers and an awesome manager. Someone I don't even know speaks to me like a family member! A certain carer is awesome speaks to me like a normal person and not like an idiot. Spoke to another carer a couple of times and he is like a true, honest person that really cares about my dad.
I have been resident at Northview Lodge for 15 months now and whilst some of the staff are excellent and take the opportunity to improve their knowledge of my condition and what they can do to help me; others have no interest but to sit around chatting and do as little as possible.
I have been resident at Northview Lodge for 15 months now and whilst some of the staff are excellent and take the opportunity to improve their knowledge of my condition and what they can do to help me; others have no interest but to sit around chatting and do as little as possible.
Thank you for taking the time to give us your feedback. Northview Lodge’s team is passionate about providing kind and bespoke care for our Residents. We are sorry that you have not always experienced excellent communication and interest from our team. We will continue to discuss the importance of...
Thank you for taking the time to give us your feedback. Northview Lodge’s team is passionate about providing kind and bespoke care for our Residents. We are sorry that you have not always experienced excellent communication and interest from our team. We will continue to discuss the importance of kindness, engagement and communication with teams and we will continue to ask for feedback from our Residents. We would like to invite you to talk to us at any time to discuss any aspects of your care.
I love living here because I feel that I am really wanted and well looked after.
I love living here because I feel that I am really wanted and well looked after.
My experience I have is very good. Living here is much better than my last place where I lived.
My experience I have is very good. Living here is much better than my last place where I lived.
We are happy with our Mam living in Northview Lodge. We feel she is well cared for and there is always someone to chat to her and include her with the rest of the residents.
We are happy with our Mam living in Northview Lodge. We feel she is well cared for and there is always someone to chat to her and include her with the rest of the residents.
My family never believed that he would have made such progress. Amazing!
My family never believed that he would have made such progress. Amazing!
I need to let you know what a fantastic life I am having in Northview Lodge. The staff are all brilliant and I am so, so proud to be a resident of a home that has got an outstanding off the CQC because they damn well deserve it.
I need to let you know what a fantastic life I am having in Northview Lodge. The staff are all brilliant and I am so, so proud to be a resident of a home that has got an outstanding off the CQC because they damn well deserve it.
I think this home is a very nice home where the staff are very helpful and friendly and do lots for me and other residents and I get taken shopping which I do love doing. Also, I love cooking and entertainment eg singing to music and I love doing art.
I think this home is a very nice home where the staff are very helpful and friendly and do lots for me and other residents and I get taken shopping which I do love doing. Also, I love cooking and entertainment eg singing to music and I love doing art.
Staff take me shopping.
Staff take me shopping.
My brother has been a resident here since 2001 and has received kindness, respect, privacy and good medical care. I would definitely recommend this care home. Also, he loves the food, which looks and smells delicious to me too.
My brother has been a resident here since 2001 and has received kindness, respect, privacy and good medical care. I would definitely recommend this care home. Also, he loves the food, which looks and smells delicious to me too.
I arrived in January 2016, totally bewildered and confused, being aware of my medical history due to years of 'self' abuse of alcohol. Now, with the extremely helpful and considerate, professional staff employed on site, I have grown in confidence and feel I am reborn.
I arrived in January 2016, totally bewildered and confused, being aware of my medical history due to years of 'self' abuse of alcohol. Now, with the extremely helpful and considerate, professional staff employed on site, I have grown in confidence and feel I am reborn.
My husband has been here for 5 months. The care he receives is excellent and the staff are all wonderful. I am confident that he is being looked after well and I could not ask for more. As I live 40 miles away, it is very reassuring to know I do not have to worry about him when I cannot be there.
My husband has been here for 5 months. The care he receives is excellent and the staff are all wonderful. I am confident that he is being looked after well and I could not ask for more. As I live 40 miles away, it is very reassuring to know I do not have to worry about him when I cannot be there.
Hope I can move on from here to nice...
Hope I can move on from here to nice accommodation, still see my mam and stay off alcohol. Thank you all.
My son settled and he liked being at Northview Lodge, so I relaxed and stopped worrying. The staff were so obliging in all ways. Nothing was a bother.
My son settled and he liked being at Northview Lodge, so I relaxed and stopped worrying. The staff were so obliging in all ways. Nothing was a bother.
I...
I believe that I have been treated with dignity and have received the requisite level of care. However, my needs are constantly changing and I am not sure staff are keeping up with my changing needs. Staff are generally polite although sometimes feels as if the attention I get is through gritted teeth. The staff that I have had the most interaction with have been particularly supportive.
At Northview Lodge, we encourage people to express their thoughts, feelings and perceptions, positive or negative, as we consider doing so to be an integral part of their care and recovery plan. This is particularly important for people who find themselves living with us when they would choose to...
At Northview Lodge, we encourage people to express their thoughts, feelings and perceptions, positive or negative, as we consider doing so to be an integral part of their care and recovery plan. This is particularly important for people who find themselves living with us when they would choose to reside elsewhere if they could. We acknowledge people’s feelings on a day to day basis and work with them to build on their positivity and to work together to address any negativity that they may be experiencing at that time. At Northview Lodge providing kindness in care and delivering the best care experience for people is at the heart of everything we do.
Enjoy living at Northview Lodge. Really enjoying going on holiday with other residents and would recommend Northview Lodge to anyone interested. Love to go to cookery and enjoy bowling and days out with staff and residents.
Enjoy living at Northview Lodge. Really enjoying going on holiday with other residents and would recommend Northview Lodge to anyone interested. Love to go to cookery and enjoy bowling and days out with staff and residents.
Satisfied with all levels of care my son has received so far. Management and carers show lots of care and compassion for all the residents and go out of their way to keep them entertained.
Satisfied with all levels of care my son has received so far. Management and carers show lots of care and compassion for all the residents and go out of their way to keep them entertained.
Everyone does enough for me and has done their best since I came here.
Everyone does enough for me and has done their best since I came here.
I like getting visitors and activities out to Blackpool. I like being able to spend time in my room. I like going out for meals. I like it when there are singers and entertainers in the home.
I like getting visitors and activities out to Blackpool. I like being able to spend time in my room. I like going out for meals. I like it when there are singers and entertainers in the home.
I really like it here. I like all the activities and the trips. I've had lots of opportunities to make things which I really like. The staff are great and I feel well looked after. I like playing bowls.
I really like it here. I like all the activities and the trips. I've had lots of opportunities to make things which I really like. The staff are great and I feel well looked after. I like playing bowls.
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