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Northview Lodge Care Home

Northview Road, Castletown, Sunderland, Tyne & Wear SR5 3AF
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I'm over the moon, can't thank the staff enough.Alan B(Resident / Service User)
Northview Lodge Care Home, Sunderland
Northview Lodge Care Home, Sunderland
Northview Lodge Care Home, Sunderland

Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people.

This friendly home offers many areas and facilities for residents to relax and socialise with friends and family, including a lovely garden which is tended by residents, on-site hair salon and minibus to take residents on many exciting trips.

Northview Lodge also boasts a selection of...  

Care Provided by Northview Lodge Care Home

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Northview Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jessica Watson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (45)

Northview Lodge Care Home Reviews (50)

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7.9

Northview Lodge Care Home has a Review Score of 7.9 (7.944) out of 10, based on 1 reviews in the last 2 years. Over all time Northview Lodge Care Home has 50 reviews.

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Review from Janice L (Daughter of Resident) published on 7 May 2019 Submitted via Website
Overall Experience

Awesome carers and an awesome manager. Someone I don't even know speaks to me like a family member! A certain carer is awesome speaks to me like a normal person and not like an idiot. Spoke to another carer a couple of times and he is like a true, honest person that really cares about my dad.

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Review from P H (Resident / Service User) published on 6 February 2019 Submitted via Postal Card
Overall Experience

I have been resident at Northview Lodge for 15 months now and whilst some of the staff are excellent and take the opportunity to improve their knowledge of my condition and what they can do to help me; others have no interest but to sit around chatting and do as little as possible.

Reply from Clare Sheehan, Careline Advisor at Northview Lodge Care Home

Thank you for taking the time to give us your feedback. Northview Lodge’s team is passionate about providing kind and bespoke care for our Residents. We are sorry that you have not always experienced excellent communication and interest from our team. We will continue to discuss the importance of...  

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Review from Nicola E (Resident / Service User) published on 30 January 2019 Submitted via Postal Card
Overall Experience

I love living here because I feel that I am really wanted and well looked after.

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Review from S P (Resident / Service User) published on 20 September 2018 Submitted via Postal Card
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My experience I have is very good. Living here is much better than my last place where I lived.

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Review from Kirsty W (Daughter of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience

We are happy with our Mam living in Northview Lodge. We feel she is well cared for and there is always someone to chat to her and include her with the rest of the residents.

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Review from J G (Brother of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience
The staff are very caring and have made my brother feel good about living here. He now thinks of this care home as his home. There has been a big improvement in his behaviour and his ability to face emotional issues.

My family never believed that he would have made such progress. Amazing!

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Review from Angie T (Resident / Service User) published on 20 July 2018 Submitted via Postal Card
Overall Experience

I need to let you know what a fantastic life I am having in Northview Lodge. The staff are all brilliant and I am so, so proud to be a resident of a home that has got an outstanding off the CQC because they damn well deserve it.

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Review from Susan S (Resident / Service User) published on 3 July 2018 Submitted via Postal Card
Overall Experience

I think this home is a very nice home where the staff are very helpful and friendly and do lots for me and other residents and I get taken shopping which I do love doing. Also, I love cooking and entertainment eg singing to music and I love doing art.

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Review from John T (Resident / Service User) published on 3 July 2018 Submitted via Postal Card
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Staff take me shopping.

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Review from Shirley F (Sister of Resident) published on 27 June 2018 Submitted via Postal Card
Overall Experience

My brother has been a resident here since 2001 and has received kindness, respect, privacy and good medical care. I would definitely recommend this care home. Also, he loves the food, which looks and smells delicious to me too.

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Review from K K (Resident / Service User) published on 27 June 2018 Submitted via Postal Card
Overall Experience

I arrived in January 2016, totally bewildered and confused, being aware of my medical history due to years of 'self' abuse of alcohol. Now, with the extremely helpful and considerate, professional staff employed on site, I have grown in confidence and feel I am reborn.

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Review from Helen H (Wife of Resident) published on 6 March 2018 Submitted via Website
Overall Experience

My husband has been here for 5 months. The care he receives is excellent and the staff are all wonderful. I am confident that he is being looked after well and I could not ask for more. As I live 40 miles away, it is very reassuring to know I do not have to worry about him when I cannot be there.

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Review from Graham P (Resident / Service User) published on 15 December 2017 Submitted via Postal Card
Overall Experience
Very anxious when first moved in here, meeting new people, strange surroundings, new area of Sunderland etc.
I like to keep myself to myself and prefer as little noise and disruption as possible.
Staff and management are very helpful to me. Thanks a lot.

Hope I can move on from here to nice accommodation, still see my mam and stay off alcohol. Thank you all.

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Review from Joan P (Mother of Resident) published on 30 October 2017 Submitted via Postal Card
Overall Experience

My son settled and he liked being at Northview Lodge, so I relaxed and stopped worrying. The staff were so obliging in all ways. Nothing was a bother.

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Review from S S (Resident / Service User) published on 3 October 2017 Submitted via Postal Card
Overall Experience
I commenced residing approximately 3 months prior to this report. I was reluctant to engage with staff as I did not anticipate such a lengthy residing, therefore this report must be read within the context of my overriding depression. I have no experience of any other residential care home.

I believe that I have been treated with dignity and have received the requisite level of care. However, my needs are constantly changing and I am not sure staff are keeping up with my changing needs. Staff are generally polite although sometimes feels as if the attention I get is through gritted teeth. The staff that I have had the most interaction with have been particularly supportive.

Reply from Katie Price, Careline Advisor at Northview Lodge Care Home

At Northview Lodge, we encourage people to express their thoughts, feelings and perceptions, positive or negative, as we consider doing so to be an integral part of their care and recovery plan. This is particularly important for people who find themselves living with us when they would choose to...  

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Review from Graham T (Resident / Service User) published on 8 September 2017 Submitted via Postal Card
Overall Experience

Enjoy living at Northview Lodge. Really enjoying going on holiday with other residents and would recommend Northview Lodge to anyone interested. Love to go to cookery and enjoy bowling and days out with staff and residents.

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Review from Linda W (Mother of Resident) published on 8 September 2017 Submitted via Postal Card
Overall Experience

Satisfied with all levels of care my son has received so far. Management and carers show lots of care and compassion for all the residents and go out of their way to keep them entertained.

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Review from Ashley H (Resident / Service User) published on 16 August 2017 Submitted via Postal Card
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Everyone does enough for me and has done their best since I came here.

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Review from Peter S (Resident / Service User) published on 19 July 2017 Submitted via Postal Card
Overall Experience

I like getting visitors and activities out to Blackpool. I like being able to spend time in my room. I like going out for meals. I like it when there are singers and entertainers in the home.

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Review from Alan R (Resident / Service User) published on 10 July 2017 Submitted via Postal Card
Overall Experience

I really like it here. I like all the activities and the trips. I've had lots of opportunities to make things which I really like. The staff are great and I feel well looked after. I like playing bowls.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for Northview Lodge Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Northview Lodge Care Home.

Meet the Team (0)

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