Barnes Court Care Centre

I am writing a very positive review. I was a close friend to a resident. The resident received very good nursing care from all staff (Care workers, Nursing staff and Management) The atmosphere in Barnes Court Care Centre is extremely good and the whole building is very welcoming. The word professional springs to mind when thinking about my friends care and support during his time at Barnes Court.

My brother is well looked after and the staff, all his needs are met

Over all care is excellent and high standard.

great manager of this home really helpful and caring. Staff are very friendly.

I love where my room is situated, management is great, staff are willing to help.

The staff are caring and attentive. I appreciate that they acknowledge and respond to my mother's interests and wishes. Any requests (/and repairs) are dealt with quickly and efficiently. I also like that I can tell there is always an effort to improve things in the care home rather than simply maintain the status quo. Overall, I am impressed with Barnes Court Care Centre and recommend it when people ask about the place.

I cannot recommend Barnes Court's management and staff enough!

My mother has been in residence for just over 1yrs there were several issues early on. I now feel very comfortable with her situation. The home is now a pleasant, comfortable and moreover safe place that is the closest to home as its ever been. The staff and management are approachable and responsive and care now seems to be the main thing.

Lovely facility, my father is always well cared for, clean, well fed and happy. Staff are amazing with him and I take comfort knowing he is safe, well cared for and valued. Some amenities could do with updating and more cleaning staff would help. Better external facilities would benefit visits some redecoration has started but not completed.

The carers, nursing and management staff are all very friendly, compassionate and professional making me feel very welcome. Accomodation is comfortable and the food is delicious. I would recommend the care home to those who need care.

Overall the home has a welcoming and positive atmosphere and I would definitely recommend it.

Overall, very happy with the home and care my mother is receiving. All staff are very attentive and caring, and my mother is very happy in her surroundings. She has a good, spacious room and is very well fed. The home is very clean and tidy, and all my mother's needs are well catered for.

Basic care is ok, it's the small things that get missed, i.e. false teeth not in, no glasses on, hair brushed, teeth not cleaned. Often short-staffed, so care is unable to be given to the standard the staff want to.

Always someone around if there are any questions. My aunty is there on a temporary basis until decisions are made but currently, she is quite happy there.

My sister was admitted to Barnes Court Care Centre following a spell in hospital. It was the first time she had stayed away from the family home alone. Due to her mental and physical disabilities, it was very difficult to start trusting others to understand her very special needs. Over a year down the line, my sister is thriving at Barnes Court. She interacts with all the staff and other residents and seems to enjoy her days there. The staff are very caring and attentive and it's a comfort to know nursing staff are at hand 24 hours. Knowing that my sister is settled and happy and in good care is a huge relief.

She always looks clean and tidy which I found difficult to do. Her communication with others has also improved as she had very little stimulation on a day-to-day basis. I would recommend Barnes Court 100%.

After visiting my husband every other day since he settled in at Barnes Court Care Centre on 27th February 2024, I feel confident enough to give my opinion of the care system to residents at Barnes Court. I am pleased at the way my husband has settled here and am happy at the way food and activities are handled. The staff are all very respectful and warm-hearted to the residents. I would certainly recommend this care home to anyone needing the support they can give.

I know I will be contacted if she is poorly etc., and will be kept informed of her progress if I am asked not to visit for a few days.

I have had nothing but help and care since I have lived at Barnes Court Care Centre. If I haven't been happy with something it is quickly resolved with new management.

I'm not one who normally posts reviews, however, I feel I need to on this occasion. My father has complex needs and I was very worried about his needs being met and being treated with respect and dignity. I have to praise every single member of staff from the manager, nursing staff, caregivers, kitchen and laundry staff and last but not least, the cleaning staff. I find every single one friendly, open and honest, open to listening to any concerns. There's nothing too small that is not taken seriously and addressed. They show genuine empathy and make the home feel like a home for the residents and the families of the residents when visiting. I would highly recommend Barnes Court.