Barnes Court Care Centre

Wycliffe Road, High Barnes, Sunderland SR4 7QG
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9.5 55 Reviews
  • Barnes Court Care Centre, Sunderland
Welcome to Barnes Court.

Located in High Barnes close to Barnes Park and the Royal Hospital in Sunderland, Barnes Court is located on Wycliffe Road close to Barnes Junior and Infant School with onsite car parking and offers residential, EMI residential, nursing and young people with disabilities care. For visitors who are not driving take the 2 or 2A Black Cats Bus, 78 Coast and Country or 700 Sunderland Connect to Sunderland Royal and the home is ½ mile walk.

The home is a multi storey, purpose-built building, which has a secure, central garden containing outdoor seating and raised flower beds for green-fingered residents who enjoy gardening.

Inside the home, you will find many amenities on each floor. The ground floor houses their young residents with disabilities and has an activities room with pool table and games console, meeting room, lounge and dining room. The middle floor has two units, a second unit for younger residents and Dementia unit. Both units have their own lounge and dining room.

The third floor is the nursing and general residential floor which has a coffee shop, lounge and dining room. All bedrooms are offered furnished and there are a number of communal bathrooms on each floor.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home which includes trips out to the coast, café’s, bowling or cinema, entertainers in the home, crafts, prize bingo, gardening, home baking, domino’s, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves there are jigsaws, board games available as well as 1-1 time.

Barnes Court has a 5 star award in Food Hygiene. They believe food is a huge aspect of their care at Barnes Court and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Residential Dementia Care: from £1110
  • Self-Funded Nursing Care: from £1351
  • Self-Funded Nursing Dementia Care: from £1385

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Barnes Court Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Paula O’Connor (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (89)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Visitors are welcome at any time.

Parking

  • A care park is available to the rear of the home with ample street parking outside of the front of the home.

Barnes Court Care Centre Reviews (55)

9.5

Barnes Court Care Centre has a Review Score of 9.5 (9.488) out of 10, based on 15 reviews in the last 2 years.
Over all time Barnes Court Care Centre has 55 reviews.

Overall Experience
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Reviewer Connection to Barnes Court Care Centre
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Review from M M (Father of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son is liked very much and the staff are very good with him. My concern is he does not get out much and I think they could be taken out more.
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Review from W W (Father of Resident) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter was in Barnes Court for over 2 years from January 200 19 until July 2021 and was well looked after. She recently returned to Barnes Court after says in hospital. We found she was well looked after and treated with respect by both management and staff and we are glad to see her settled back
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Review from D A (Sister of Resident) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although only able to visit once per week for 30 minutes I find the home clean, tidy, the staff are friendly and the management approachable. I'm not there for meals so I can't comment on these. The rooms are basic. At the moment the home does not have anyone full-time for activities and this is a
big miss.
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Review from Dan C (Son of Resident) published on 28 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was placed in Barnes Court after a short stay in hospital. After a two month stay which included Christmas and New year, she was allowed to return home. I can honestly say that if it wasn’t for the excellent care and attention she received from the staff at Barnes Court she wouldn’t be in
the good place she is in now. My mother (91) couldn’t praise the staff and the quality of the food she received highly enough. Her room was maintained to a high standard and the support she received was first class. Abby, Julie, Kate and all carers and support staff on floor 2 are to be commended on their professional approach and I would like to thank them again for the care my mother received.
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Review from Richard P (Resident) assisted by family/friend published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy it in this care home. I enjoy doing the activities. The food is very nice. I think it is very comfortable in here and I like my room.
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Review from K S (Resident) assisted by family/friend published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living in here as they are very nice people in here. The food is very good, especially the pudding. I like my room, it is very nice.
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Review from A C (Daughter of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum who has chronic delirium, dementia and Alzheimers has been a resident here for nine weeks now and I am very pleased with the care she is receiving and the care the brilliant staff have shown me. They keep me informed of her wellbeing and act quickly on any concerns that may arise. Mum seems to
be enjoying the many activities that are organised, especially singing and the visits of the pet therapy ponies. Keep up the good work and thank you.
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Review from Pamela C (Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy that I draw and I'm going to art classes. I keep up with the news.
I like going out on Wednesdays.
I am happy here.
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Review from G C (Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good here.
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Review from Vivian C (Mother of Resident) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly house.
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Review from Robert J (Son of Resident) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On bringing Mum to Barnes Court Care home I have seen a happier mother of late. The staff are very good at dealing with Mum's dementia. The activities are well thought out and bring Mum back to her old way of life. She arrives home tired but that is a positive for all of us. The food is good and Mum
tends not to leave anything on her plate, another good point. All in all a good decision by us to place her here.
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Review from Gill C (Daughter of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always pleasant and friendly and nothing is too much bother.
If we ask anything, the information is always available.
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Review from Chloe N (Daughter of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care given to my mam, staff are very friendly.
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Review from E C (Granddaughter of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Nana has been in this care home for several years. I cannot recommend highly enough. The staff are excellent at what they do. The residents are treated like family. The Activities Coordinator get everyone involved in daily activities. The Manager is very approachable with a friendly down to earth
manner.
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Review from Katy B (Daughter of Resident) published on 20 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mam has been in for just over a week. Initially, we had problems related to a skin infection on her tummy. I am satisfied that management put in a sufficient effort to take care of this problem and to make sure that it wouldn't happen again. The only other criticism I have is that on multiple occasions
my Mam has been given a sandwich for tea. Ideally, we want her to have hot food. I believe that staff and management do care a lot for my Mam and have built a close relationship with her and I am happy to have her in Barnes court.
Reply from Mandy Mackley, Home Manager at Barnes Court Care Centre

Thank you for your comments. We’re glad to hear that you’re happy with the care your mother is receiving as she settles in with us and I will pass on your kind comments to the staff. With regards to her having sandwiches for tea, we offer several menu options for each meal time which does include hot food options as well as lighter alternatives like sandwiches and we regularly seek feedback from residents on our menu choices so we can make changes to the menu in line with resident preferences.

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Review from Derek H (Father of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Standards have improved and I am happy with my daughter's care. We are confident she is safe and secure here.
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Review from Ashley C (Brother of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Barnes Court have a high degree of professionalism, as well as putting residents first when caring. The food is excellent with the rooms of a very high standard of cleanliness. My brother is well cared for with a great variety of social events to attend. I would recommend Barnes court to
anyone requiring love, sensitivity and diplomacy at all times. The high degree of caring is a credit to the home and staff. Long may it continue.
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Review from Adam M (Uncle of Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nephew is well looked after. The staff are great with him. Two male carers do a smashing job with him everytime I come he's always in good spirits.
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Review from Alan H (Wife of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleased and grateful to the care home staff for rapid, caring and very professional response to a medical emergency, involving my wife, a resident at Barnes Court. This was identified and acted upon very quickly and potentially life threating situation was avoided. Would like to express my
thanks to the staff for actions taken and for informing me immediately of the situation and my wife's condition and at all times sympathetic, helpful, caring and again professional. Many thanks for your care.
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Review from Peter U (Son of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent, friendly staff. My mother gets well looked after and cared for. Would recommend Barnes Court to anyone.
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Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for Barnes Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.645 for Barnes Court Care Centre is calculated as follows: ( (122 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 172 Ratings = 4.645
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.843 Points relating to the number of positive Reviews for Barnes Court Care Centre is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8. 15 Positive Reviews ÷ 17.8 = 0.843
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sue

Sue Clark

Job Title: Deputy Manager

Hi, my name is Sue Clark and I am the Deputy Manager at Barnes Court.


I have worked for the company for almost 10 years, starting as a Care Assistant, progressing to Care Practitioner and then given the opportunity to progress even further with company support to train as a Nursing Associate at Teesside University. After completing the course I graduated in 2022 and continued as a Registered Nursing Associate, then was offered the job as Deputy Manager in January 2024 which I accepted and continue to be in post, enjoying the day to day running of Barnes Court, the challenges and the positive moments which make my career path worthwhile.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barnes Court Care Centre to verify any information. View our terms and conditions. Barnes Court Care Centre has an Enhanced Service - more info.