
The carers, nursing and management staff are all very friendly, compassionate and professionalMalcolm M(Resident / Service User)

staff are very caring and attentive and it's a comfort to know nursing staff are at hand 24 hours.J H(Brother of Resident/Service User)

the staff are still great. They are warm, friendly and nothing is too much trouble.H W(Daughter of Resident/Service User)

The carers, nursing and management staff are all very friendly, compassionate and professionalMalcolm M(Resident / Service User)

staff are very caring and attentive and it's a comfort to know nursing staff are at hand 24 hours.J H(Brother of Resident/Service User)

the staff are still great. They are warm, friendly and nothing is too much trouble.H W(Daughter of Resident/Service User)

Welcome to Barnes Court.
Located in High Barnes close to Barnes Park and the Royal Hospital in Sunderland, Barnes Court is located on Wycliffe Road close to Barnes Junior and Infant School with onsite car parking and offers residential, EMI residential, nursing and young people with disabilities care. For visitors who are not driving take the 2 or 2A Black Cats Bus, 78 Coast and Country or 700 Sunderland Connect to...
Care Provided by Barnes Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Barnes Court Care Centre for full pricing details and T&Cs.
Contact Barnes Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Lindsey Cheyne (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Visitors are welcome at any time.
Parking
- A care park is available to the rear of the home with ample street parking outside of the front of the home.
Barnes Court Care Centre Reviews (61)
Barnes Court Care Centre has a Review Score of 9.2 (9.189) out of 10, based on 12 reviews in the last 2 years.
Over all time Barnes Court Care Centre has 61 reviews.
My Mam has been in for just over a week. Initially, we had problems related to a skin infection on her tummy. I am satisfied that management put in a sufficient effort to take care of this problem and to make sure that it wouldn't happen again. The only other criticism I have is that on multiple occasions my Mam has been given a sandwich for tea. Ideally, we want her to have hot food. I believe that staff and management do care a lot for my Mam and have built a close relationship with her and I am happy to have her in Barnes court.
Thank you for your comments. We’re glad to hear that you’re happy with the care your mother is receiving as she settles in with us and I will pass on your kind comments to the staff. With regards to her having sandwiches for tea, we offer several menu options for each meal time which does include...
Standards have improved and I am happy with my daughter's care. We are confident she is safe and secure here.
The staff at Barnes Court have a high degree of professionalism, as well as putting residents first when caring. The food is excellent with the rooms of a very high standard of cleanliness. My brother is well cared for with a great variety of social events to attend. I would recommend Barnes court to anyone requiring love, sensitivity and diplomacy at all times. The high degree of caring is a credit to the home and staff. Long may it continue.
My nephew is well looked after. The staff are great with him. Two male carers do a smashing job with him everytime I come he's always in good spirits.
Extremely pleased and grateful to the care home staff for rapid, caring and very professional response to a medical emergency, involving my wife, a resident at Barnes Court. This was identified and acted upon very quickly and potentially life threating situation was avoided. Would like to express my thanks to the staff for actions taken and for informing me immediately of the situation and my wife's condition and at all times sympathetic, helpful, caring and again professional. Many thanks for your care.
Excellent, friendly staff. My mother gets well looked after and cared for. Would recommend Barnes Court to anyone.
Some negatives - windows on the building could be kept cleaner. Also, the care home (countywide) minibus looks dirty and rusty, not a good advert and certainly gives a false impression when parked outside the home.
Thank you for your comments. We're very glad to hear that you are happy with the care your mother is receiving and I will pass on your kind words to the rest of the team. We are currently getting our windows repainted and new plastic sills installed to improve their appearance and we've also had our minibus in for a service and clean.
A good care home but I would like to go out more.
Thank you for your feedback, Debra. I'm glad to hear you're happy with the home. Our activities coordinator is going to be planning some more outings as our minibus is in for its annual service at the minute. I'll ask her to let you know about any outings we have coming up.
Like living here and enjoy activities.
I think it's lovely here. The carers are lovely.
It's a lovely home and very nice. I have no complaints.
The overall standard of this home is very good. Compared to many other homes that were viewed in Sunderland - cleanliness is of a very high standard (even compared to some higher quality standard homes - which was a big thing for us as a family). Staff always work hard to keep the building clean and tidy. Care standards appear very good the majority of the time and some of the care staff really do go above and beyond (although very busy at times as this has been demonstrated when some residents can't be taken outside when they wish and have to wait). Staff are on the whole very approachable and helpful. Activities are available for residents to participate in if they wish. One downside is that residents are not taken anywhere outside of the home, which we were initially told would happen (trips to the pub/ park/ shops). We were also told initially there was a minibus that was used to take residents out - but this has not happened.
Thank you for your comments. We're delighted to hear that you are happy with the standards of care at Barnes Court and your kind comments about our staff - I will be sure to pass these on to the team. With regards to your comment on the lack of trips out, we usually cut back on the number of...
My review of this home is good value for money. The care of the residents is good. The staff are good and very helpful, they are there to help and support you if you need them. They are there for support and advice when needed.
Staff work hard but are underpaid. They are kind, caring and understanding.
He gets on well with staff and residents.
It's like home from home for him.
Since I have been here I have found the staff very helpful and people you can have a laugh with which is good.
As a daughter of a resident who has worked in several care homes myself, I have been extremely happy with every aspect of the care home. My mother seems very relaxed and content with her daily routine and has become a well-loved member of the family group. It is not easy putting a loved one in care but Barnes Court Care Centre has made a difficult heartbreaking situation more bearable.
Have no worries about my brother. He is well cared for. Staff are very good.
Very good.
The staff, on the whole, are really good I can't say anything bad against them. They are really NICE X
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Barnes Court Care Centre.
There are no upcoming events for Barnes Court Care Centre.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Barnes Court Care Centre.
Meet the Team (1)

Hi, my name is Sue Clark and I am the Deputy Manager at Barnes Court.
I have worked for the company for almost 10 years, starting as a Care Assistant, progressing to Care Practitioner and then given the opportunity to progress even further with company support to train as a Nursing Associate at Teesside University. After completing the course I graduated in 2022 and continued as a Registered Nursing Associate, then was offered the job as Deputy Manager in January 2024 which I accepted and continue to be in post, enjoying the day to day running of Barnes Court, the challenges and the positive moments which make my career path worthwhile.
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