Warrior Park Care Home

The home has a wonderful calm, friendly and professional atmosphere as soon as you enter. Initially we were concerned that my aunt who had a long stay at hospital would not settle. Within a week it became evident that not only had she settled, but that she was receiving first class treatment in this wonderful establishment. We are so relieved to have found such a fantastic place for her to live.

Standards have vastly improved over the last decade. My mother was admitted in 2007 and gradually it has reached its current level. Carers are attentive and familiar with my mother's needs and her various moods! I find them pleasant always. I think she loves them as family.

Extremely caring staff at all times. Nothing is ever a trouble.

We have been very impressed with the staff they are very friendly always cheerful and very caring, not just for residents but also their families. Mum always looked well kept with co-ordinating clothes and hair clean and tidy. The best recommendation came from mum. Would you two mind if I stay here because everyone is lovely. They are always coming in to see if I'm OK. I like it here. That was very comforting for us because she had never wanted to go into a home.

Really pleased with all information given.

Warrior Park meets the needs of residential EMI and nursing care with the utmost professional and caring conditions for its patients, a beautiful and calm setting, it is without doubt one of the best homes in Hartlepool. My mum has been cared for here for seven years and her family have been very impressed with her care. I would have no hesitation in recommending them to family and friends.

My brother appears to be reasonably happy and well cared for.

This is my first visit, staff seem kind and friendly, willing to offer help.

Warrior Park is a dedicated team of carers, nurses etc who provide an outstanding amount of not care but love for my nana and are a team I trust and know. From the start my nana has been settled and has always been happy in herself (and her face always lights up with the staff). The team explain all things to the family and feel they have become my nanas second family.....10/10!!

Friendly atmosphere, pleasant environment, person centered carers.

Kind, helpful staff!

First visit, very pleased with mother's care, friendly, clean atmosphere.

Very good, short but sweet.

Mum has been here nearly 7 years very satisfied with her care.

The review from my mums care with carers and social workers was very satisfactory. All doing a great job.

The staff are very caring and the residents are always treated with respect. The home is always clean and well kept. I am happy with the level of care that is given and think the care staff do a good job. I think there is room for improvement on the activities side, I would like to see a wider range of activities.

My dad is a 92 year very frail gentleman. His previous home was under closure by the CQC and we were told on the 21st December he was to move by 15th January. As you can imagine this was distressing not only for my dad but also us as a family. The manager went out of her way, by giving up her day off on a Saturday to ensure dads admission went smoothly. I cannot fault any member of staff we have come into contact with, all of whom have shown to be caring, compassionate and competent. Within three days of dad being there the staff had developed good relationships with dad and ourselves, the family. He has been shown lots of warmth and kindness, something that was greatly lacking in his previous care home. I cannot fault our experience in this home to date and I am sure the dedicated team will continue to excel. I am in the profession personally holding the role of Home Manager in a local competitor home and therefore am aware of what good quality care is. Dad had nothing but excellent quality care. I would highly recommend this home.