Astune Rise Care Home

114 High Street, Eston, Middlesbrough TS6 9EJ
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9.9 66 Reviews
  • Astune Rise Care Home, Middlesbrough
Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in its own grounds with a patio and garden offering a tranquil and peaceful setting to clients. Astune Rise Care Home aims to provide its clients with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £968 – £1500
  • Self-Funded Residential Dementia Care: £968 – £1500
  • Self-Funded Nursing Care: £968 – £1500
  • Self-Funded Nursing Dementia Care: £968 – £1500
  • RESPITE Self-Funded Residential Care: £968 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £968 – £1500
  • RESPITE Self-Funded Nursing Care: £968 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £968 – £1500

All fees are subject to agreement before admission. Any nursing placements are subject to a CHC assessment for the nursing fee on top of the base fee.

These prices are only a guideline, please contact Astune Rise Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Caroline Bowstead (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, local authority referrals. Private admissions also available
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • On-site parking available.

Astune Rise Care Home Reviews (66)

9.9

Astune Rise Care Home has a Review Score of 9.9 (9.856) out of 10, based on 19 reviews in the last 2 years.
Over all time Astune Rise Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Astune Rise Care Home
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Review from Ang H (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Astune Rise in June 2023, this was a very emotionally charged move for Mum having lived happily in her old home for 55 years, it was also very emotional and stressful time for her family. The manager and her team could not have done more to make this transition as smooth and supportive
as possible, the empathy, professionalism and dedication shown by the staff is a constant source of reassurance for Mum and us.
Staff are very vigilant, acting immediately when concerns arise regarding changes in Mum’s health and demeanour, they keep me informed of any concerns.
I really appreciate that Astune Rise operates an ‘open visiting’ policy, no appointment needed to visit our family/friends it demonstrates a huge commitment to openness and transparency.
From observations on my frequent visits to Mum I observe a care home providing a welcoming, safe, holistic, person-centred service.
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Review from A O (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident of Astune Rise in November 2022. She lived in very poor health although her diagnosis can't be cured, her physical and mental health has improved immensely and this is down to the sheer dedication of all the staff, the nursing care is second to none, she has gained weight
due to the lovely food she receives daily. I cannot fault this care home, it has given me and my family more time to spend with Mam, time we truthfully didn't think we had. Thank you Astune Rise you are amazing.
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Review from Connie H (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you enter the home, you feel very welcome. Staff are always smiling and happy to greet you. My dad enjoys the level of care he gets and says the food is excellent. I can always get an update on any health issues of his well-being. All staff are approachable and helpful.
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Review from Philippa H (Granddaughter of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family would like to say a huge thank you to all the staff at Astune Rise. The support and care they provided was excellent. It’s such a hard decision to consider care home support and you always want the best for your relative, we believe we got this for our mam/nana at Astune. We will be forever
grateful, you truly were outstanding.
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Review from Sharon R (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Astune Rise where he sadly passed away in May with his family with him. Dad had only been in the care home a short time but the manager and all of the staff supported my dad to live the rest of his days comfortably and settled. He would often say he loved the place and the
staff who were brilliant with him ensuring that Dad was included in all the activities even when he was having an unwell/tired day. When it was the King's Coronation and Dad was too frail to get out of bed the manager and staff took the celebrations to him in bed. When my dad became unwell and went into end-of-life care in his final days the staff supported and clearly cared for my dad, not just as a job but because they loved him, they also supported us as a family both practically by offering us endless drinks and snacks and also emotionally. I can truly say this home is amazing as they put the residents first and listen to the residents and families. A truly amazing home with equally amazing staff.
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Review from K L (Granddaughter of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is excellent, the staff are caring and work incredibly hard. The management also works really hard to look after residents and their families.
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Review from Richard M (Nephew of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie was fortunate enough to be part of the Astune family for two years. From the moment she arrived, she said she felt safe and well cared for and we both knew it was the right place for her to live. All the team are amazing, enthusiastic and work really hard to provide a caring, fun environment
for all the residents. They go above and beyond to keep the residents engaged and have weekly keep-fit sessions, coffee mornings, and lots of other activities. The manager has a friendly yet professional approach and is always happy to listen to any concerns I may have. I would have no hesitation in recommending this home.
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Review from J R (Niece of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home.
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Review from John C (Son-in-law of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into Astune Rise initially for two weeks of respite after finding he was struggling on his own at home. He knew a decision would have to be made whether he would stay or return to his home so when the time came a couple of days before his respite was due to end we sat down and asked what he
wanted to do, we were so happy and relieved that he said he wasn’t going anywhere he had been looked after so well by all the staff, that this was the place he wanted to be. It’s great to see him have a much better quality of life, joining in with the activities, he’s been to coffee mornings, Coronation Party and even had afternoon tea while on a river cruise.
All the staff have been brilliant, hard-working and look after all the residents very well. The manager always keeps us informed on how he is doing and we are happy to have peace of mind that he is happy, safe and in good hands.
We would highly recommend this care home and praise all the staff for their wonderful care.
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Review from Diane H (Daughter of Resident) published on 3 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home are caring, loyal and go above and beyond their job role. The manager is always available despite being very busy to listen to concerns and worries. The staff took great care to make sure my mam was comfortable, clean and involved as much as she was able. She was given choices
throughout her time at the home and, as a family, our wishes were listened to and acted on to keep my mam comfortable. I would highly recommend this home.
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Review from D H (Son of Resident) published on 14 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Astune Rise following a short stay in hospital, due to her falling a lot at home, and being unable to care for herself. We left it to my mother to make the decision that she would not be able to return home, as she could not look after herself. It was a difficult time for her and
myself but the staff and management made the transition as easy as possible.
My mother has taken part in a few of the activities and is doing such a lot more than she was doing when in her own bungalow. It is good that they are keeping her walking, rather than just moving her in a wheelchair.
The staff were warm and welcoming from the first day my mother went in.
As a relative, I find that the staff are hardworking and enjoy their jobs, and understand any concerns I may have.
I am very happy that my mother went into Astune Rise and that she is safe and well cared for.
The manager is approachable and always willing to listen to any concerns I may have.
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Review from Helen A (Daughter of Resident) published on 24 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that my dad, who is a resident is in safe hands at Astune Rise and also feel confident that he is receiving a high level of care. He does have quite complex needs but it gives me piece of mind twenty-four hours a day. The staff are very welcoming, caring, jolly, hard-working and treat residents
with dignity and respect at all times. All staff including the manager, are always approachable and happy to help, despite being extremely busy.
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Review from Elizabeth M (Niece of Resident) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt went into Astune Rise for a four-week trial after a series of fractures; in her shoulder and both hips. Previously she had been living independently in her own home. After having been hospitalised and in rehabilitation, she realised she could never go back to her own home. The transition wasn’t
without its challenges for her, but once she got to know the staff and management, she was happy to stay permanently. She feels safe and cared for, and I am so grateful for all the help and understanding of all the staff.
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Review from I J (Son of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Astune Rise and is very happy and settled. The staff are very good and caring with nothing that is too much for them. The manager is excellent and very approachable. Activities available every day through the activities coordinator from coffee mornings, exercise classes,
entertainment, bingo and much more. A really relaxed atmosphere. Definitely no negatives.
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Review from Derrick L (Son of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Astune Rise were amazing with my mother who had spent her last moments in the care home, they were so supportive with all her family and made my mum happy and comfortable. I would just like to thank all the staff again for the care that they put into looking after my mam.
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Review from Philip C (Son of Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother resided here for nearly 2 years until she passed away. She was cared for with such love and affection by all the carers and management and loved her time here. She was always well-fed and looked after and I cannot praise everyone associated with Astune Rise highly enough. Thank you!
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Review from Mel C (Son of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam temporarily went into Astune a few years ago for respite and again 20 months ago when mam needed closer support and joined her sister in there. The management and staff looked after mam really well. Mam loved the food in Astune and had a cosy room. She got on really with the carers who looked after
her and was very happy and settled in all the time mam resided in Astune, until her recent passing. The manager and the management team were very good, caring and professional with proactive communications, especially through the challenges of the covid pandemic. They also answered our questions sensitively and with consideration for mam, other residents and indeed ourselves. I found the manager to have a balanced and very pragmatic approach. I would have no hesitation in recommending Astune Rise to others. Thank you to the manager and the rest of the team ever so much in the way you looked after mam. All the best and thank you.
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Review from Denise S (Friend of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I come to visit my friend the staff are very friendly and can't seem to do enough for us and I know he is really happy to be here.
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Review from L C (Daughter of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad entered Astune Rise in the middle of covid. It took him a while to settle in but with the help and patience of amazing staff and management, he loved it. With weekly activities, parties in the car park, drink flowing, party hats and lovely food. Sing songs from visitors, or just having quiet
time. Nothing is too much trouble. My dad was given excellent care, you could sleep knowing he was cared for with respect and dignity. Astune Rise Care Home is close to a lot of amenities, church, pubs, shops and a bus route. I would like to say a big thank you to the manager and her team for looking after my dad. Keep up the good work.
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Review from Chris L (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum feels that she is well looked after and the family feel that she is in safe and very caring hands. The care home runs very efficiently and effectively while catering well for her own individual needs. Special events and occasions are celebrated with flair and style, in addition to regular weekly
events, and there is always a very upbeat atmosphere. We are very pleased that we found Astune Rise to take care of Mum.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Astune Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Astune Rise Care Home is calculated as follows: ( (194 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 222 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Astune Rise Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Caroline Bowstead

Job Title: Registered Home Manager Joined: 2008

Caroline has been employed in the home since 2008 when Popular Care purchased the Care Home and has worked in a number of roles in the home before becoming the registered manager in October 2018.

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Christine Scoby

Job Title: Clinical Lead Joined: 2018

Chris was a registered general nurse and qualified in 1981. She is the clinical lead at the home and has a vast amount of experience. Chris was employed in March 2018 as a staff nurse and quickly progressed to the clinical lead post in June 2020.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astune Rise Care Home to verify any information. View our terms and conditions. Astune Rise Care Home has an Enhanced Service - more info.