Astune Rise Care Home

Absolutely fantastic respite care for my Mum. Staff are great and Mum came out happy and 2 weeks on is still really happy. Full star rating which is really important to know for the future. This is the place Mum wants to be when the time comes.

We'd recommend Astune Rise to anyone looking for high-quality care with a personal touch.

Thank you so much to all the team!

My mam went in January 2024 for respite and never came out. She's totally at home and loves the staff who are caring and always go that extra mile to help. She enjoys the meals and always goes on about them. Entertainment is good and enjoys a particular famous fitness instructor. Astune Rise is always clean I can't thank them enough for how they treat my mam and look after her. Thank you.

A clean and tidy environment.

We feel we were lucky to find Astune Rise and we know our relatives are in very good hands.

Very comfortable and homely place with lovely meals. Staff are all very friendly but professional as well. My mother especially enjoyed when a famous fitness instructor came.

From observations on my frequent visits to Mum I observe a care home providing a welcoming, safe, holistic, person-centred service.

My mother became a resident of Astune Rise in November 2022. She lived in very poor health although her diagnosis can't be cured, her physical and mental health has improved immensely and this is down to the sheer dedication of all the staff, the nursing care is second to none, she has gained weight due to the lovely food she receives daily. I cannot fault this care home, it has given me and my family more time to spend with Mam, time we truthfully didn't think we had. Thank you Astune Rise you are amazing.

As soon as you enter the home, you feel very welcome. Staff are always smiling and happy to greet you. My dad enjoys the level of care he gets and says the food is excellent. I can always get an update on any health issues of his well-being. All staff are approachable and helpful.

Our family would like to say a huge thank you to all the staff at Astune Rise. The support and care they provided was excellent. It’s such a hard decision to consider care home support and you always want the best for your relative, we believe we got this for our mam/nana at Astune. We will be forever grateful, you truly were outstanding.

My father was a resident at Astune Rise where he sadly passed away in May with his family with him. Dad had only been in the care home a short time but the manager and all of the staff supported my dad to live the rest of his days comfortably and settled. He would often say he loved the place and the staff who were brilliant with him ensuring that Dad was included in all the activities even when he was having an unwell/tired day. When it was the King's Coronation and Dad was too frail to get out of bed the manager and staff took the celebrations to him in bed. When my dad became unwell and went into end-of-life care in his final days the staff supported and clearly cared for my dad, not just as a job but because they loved him, they also supported us as a family both practically by offering us endless drinks and snacks and also emotionally. I can truly say this home is amazing as they put the residents first and listen to the residents and families. A truly amazing home with equally amazing staff.

The care home is excellent, the staff are caring and work incredibly hard. The management also works really hard to look after residents and their families.

My auntie was fortunate enough to be part of the Astune family for two years. From the moment she arrived, she said she felt safe and well cared for and we both knew it was the right place for her to live. All the team are amazing, enthusiastic and work really hard to provide a caring, fun environment for all the residents. They go above and beyond to keep the residents engaged and have weekly keep-fit sessions, coffee mornings, and lots of other activities. The manager has a friendly yet professional approach and is always happy to listen to any concerns I may have. I would have no hesitation in recommending this home.

I would highly recommend this care home.

We would highly recommend this care home and praise all the staff for their wonderful care.

The staff at the care home are caring, loyal and go above and beyond their job role. The manager is always available despite being very busy to listen to concerns and worries. The staff took great care to make sure my mam was comfortable, clean and involved as much as she was able. She was given choices throughout her time at the home and, as a family, our wishes were listened to and acted on to keep my mam comfortable. I would highly recommend this home.

The manager is approachable and always willing to listen to any concerns I may have.

I feel that my dad, who is a resident is in safe hands at Astune Rise and also feel confident that he is receiving a high level of care. He does have quite complex needs but it gives me piece of mind twenty-four hours a day. The staff are very welcoming, caring, jolly, hard-working and treat residents with dignity and respect at all times. All staff including the manager, are always approachable and happy to help, despite being extremely busy.

My aunt went into Astune Rise for a four-week trial after a series of fractures; in her shoulder and both hips. Previously she had been living independently in her own home. After having been hospitalised and in rehabilitation, she realised she could never go back to her own home. The transition wasn’t without its challenges for her, but once she got to know the staff and management, she was happy to stay permanently. She feels safe and cared for, and I am so grateful for all the help and understanding of all the staff.