Astune Rise Care Home

114 High Street, Eston, Middlesbrough TS6 9EJ
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9.9 66 Reviews
  • Astune Rise Care Home, Middlesbrough
Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in its own grounds with a patio and garden offering a tranquil and peaceful setting to clients. Astune Rise Care Home aims to provide its clients with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £968 – £1500
  • Self-Funded Residential Dementia Care: £968 – £1500
  • Self-Funded Nursing Care: £968 – £1500
  • Self-Funded Nursing Dementia Care: £968 – £1500
  • RESPITE Self-Funded Residential Care: £968 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £968 – £1500
  • RESPITE Self-Funded Nursing Care: £968 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £968 – £1500

All fees are subject to agreement before admission. Any nursing placements are subject to a CHC assessment for the nursing fee on top of the base fee.

These prices are only a guideline, please contact Astune Rise Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Caroline Bowstead (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, local authority referrals. Private admissions also available
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • On-site parking available.

Astune Rise Care Home Reviews (66)

9.9

Astune Rise Care Home has a Review Score of 9.9 (9.856) out of 10, based on 19 reviews in the last 2 years.
Over all time Astune Rise Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Astune Rise Care Home
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Total of 66, showing 41-60
Review from Norman W (Brother of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is so happy in this wonderful nursing home. The manager runs a fantastic ship, and her staff are kind, excellent and very thoughtful. Her care is second to none, and I would highly recommend this nursing home.
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Review from Janet O (Daughter of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you enter Astune Rise you are aware of the love and care the staff have for the residents and families alike. The management of the home is outstanding and the drive and passion to ensure that all the residents are well cared for and happy is evident and this has a direct influence on
all the staff who carry out their work with such a cheerful disposition.
My mother has settled well into a very safe and secure environment, where all her needs are met. She is happy and content, enjoying beautifully cooked meals and taking part in many enjoyable,
stimulating activities, in fact, her days are full.
As her daughter, I am always kept fully informed of any issues and all aspects of mam's care are fully discussed with me.
Mam entered Astune Rise in the very difficult time of Covid restrictions, but these were excellently managed by the staff resulting in creating a safe environment for all.I would and do highly recommend Astune Rise as an excellent care home.
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Review from Karen M (Niece of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Astune Rise and the service it provides. The management and all staff are an amazing team. The care my auntie receives is excellent and she is very content, she feels safe, joins in all activities and enjoys the food. The home has managed Covid restrictions extremely well, putting
the residents' welfare first at all times. We received a friendly, professional welcome the day I brought my auntie to her new home. The staff are not only taking care of my auntie but are very supportive of the family too.
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Review from Susan T (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was a resident of Astune Rise for just 8 weeks. She was cared for in the most dignified manner. The manager and her staff supported mam and us (her family) fully in what was a very difficult time throughout the peak of covid. I can't thank them enough.
Reply from Caroline, Manager at Astune Rise Care Home

This was such a difficult time for everyone and considering mum was with us for such a short time, you truly all became our family too. Your mum has been in my thoughts with the run-up to Xmas this year. Thank you for the kind feedback.

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Review from Sharon G (Niece of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was in Astune Rise for several months due to elderly, frail end of life, he had been in before for respite. The staff, management, cleaners etc were excellent with everything they did for him right to the end. I would highly recommend this care home and the service it gives to anyone.
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Review from J H (Daughter-in-law of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff looked after Mother in a caring way, no matter how she was feeling. Very supportive and compassionate with us all during her last days. Went the extra mile for us all.
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Review from Claire C (Niece of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and facilities. Families and service users were made to feel welcome, my Aunt has never looked so well as she does after 2 weeks of respite care. She even volunteers herself to return whenever we are unable to care or visit her at home.
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Review from Dave M (Stepson of Resident) published on 1 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
They looked after my Stepmother like she was their mother. The staff were excellent, we couldn't have found a nicer place for her to end her days. Thank you all very much.
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Review from P U (Husband of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were excellent could not do enough for you. The home was excellent, the manager was excellent even the resident were lovely.
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Review from M O (Son of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Astune Rise, are a credit to their profession. They helped my father feel at home and attended his every need, right up to him passing away. Lovely people, lovely staff and a loving caring home.
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Review from P G (Son of Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities and staff at Astune Rise were outstanding. My mother was treated with great respect and dignity at all times. I would have no hesitation in recommending Astune Rise to anyone who needed to use these facilities in the future.
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Review from Margaret J (Sister of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were extremely friendly and went over and above towards my sister and myself. My sister was treated with dignity and care. I would definitely recommend Astune Rise to anyone I knew needed the best care possible. Thank you to all the staff and management for taking care of both my sister
and myself.
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Review from Darren I (Son of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff took great care of mum, 5 stars. Nothing is too much to ask for. Will bring mum again when respite needed.
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Review from L D (Friend of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A homely place with friendly staff. My biggest complaint is some of the room sizes.
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Review from Sharon L (Daughter of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was admitted with diagnosis at the end of life but has improved with the care and attention given to her, staff are really friendly and caring.
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Review from L N (Daughter of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our Mam was cared for with the highest of standards from all staff. Full care in every aspect given to ou Mam, whilst she was given palliative care. Staff also supported her family and nothing was ever a trouble to them.
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Review from David W (Grandson of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Grandma was transferred to Astune on palliative care and shortly went into end of life care. She was treated with respect and dignity whilst in Astune. Staff were very respective and supportive of all the family. Room was clean, however, decoration could have been a lot better as this was very dated.
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Review from Jonathan G (Nephew of Resident) published on 17 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited Astune several times over the last 3+ years to see a relative. The staff are very caring and understanding of everyone's needs, including the residents and family. The lunches are also of a very high standard. Our aunt enjoyed the food until her last day!
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Review from Joanne (Sister of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having viewed similar homes that were purpose built, I was impressed with the homely feeling that Astune Rise has to offer.
Care staff are welcoming and staffing levels are very good compared to larger corporate type establishments.
The home is undergoing redecoration and garden areas are being developed
and provide tranquil areas for visiting.
Food menus are excellent, providing choices and are varied compared to other homes.
Small but friendly, the care is excellent in this lovely little home.
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Review from Barry E (Son of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 15 months and there is no better care home in my eyes. I have worked in a local care home and it is nothing compared to Astune Rise. From the Manager to the shop floor, everyone will bed over backwards to help or offer extra support. My family know that our mother
is appreciated and is not just a resident but akin to a family. What a brilliant home this is. There are no words to say truly what a fantastic care home Astune Rise is. Well done.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Astune Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Astune Rise Care Home is calculated as follows: ( (194 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 222 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Astune Rise Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Caroline Bowstead

Job Title: Registered Home Manager Joined: 2008

Caroline has been employed in the home since 2008 when Popular Care purchased the Care Home and has worked in a number of roles in the home before becoming the registered manager in October 2018.

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Christine Scoby

Job Title: Clinical Lead Joined: 2018

Chris was a registered general nurse and qualified in 1981. She is the clinical lead at the home and has a vast amount of experience. Chris was employed in March 2018 as a staff nurse and quickly progressed to the clinical lead post in June 2020.

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