Astune Rise Care Home

114 High Street, Eston, Middlesbrough TS6 9EJ
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9.7 72 Reviews
  • Astune Rise Care Home, Middlesbrough
Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in its own grounds with a patio and garden offering a tranquil and peaceful setting to clients. Astune Rise Care Home aims to provide its clients with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.
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Care Provided by Astune Rise Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1100

All fees are subject to agreement before admission. Any nursing placements are subject to a CHC assessment for the nursing fee on top of the base fee.

These prices are only a guideline, please contact Astune Rise Care Home to find out the exact price for your requirements.

Contact Astune Rise Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Astune Rise Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Caroline Bowstead (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • On-site parking available.

Astune Rise Care Home Reviews (72)

9.7

Astune Rise Care Home has a Review Score of 9.7 (9.719) out of 10, based on 24 reviews in the last 2 years.
Over all time Astune Rise Care Home has 72 reviews.

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Reviewer Connection to Astune Rise Care Home
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Review from Derrick L (Son of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Astune Rise were amazing with my mother who had spent her last moments in the care home, they were so supportive with all her family and made my mum happy and comfortable. I would just like to thank all the staff again for the care that they put into looking after my mam.
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Review from Philip C (Son of Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother resided here for nearly 2 years until she passed away. She was cared for with such love and affection by all the carers and management and loved her time here. She was always well-fed and looked after and I cannot praise everyone associated with Astune Rise highly enough. Thank you!
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Review from Mel C (Son of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam temporarily went into Astune a few years ago for respite and again 20 months ago when mam needed closer support and joined her sister in there. The management and staff looked after mam really well. Mam loved the food in Astune and had a cosy room. She got on really with the carers who looked after
her and was very happy and settled in all the time mam resided in Astune, until her recent passing. The manager and the management team were very good, caring and professional with proactive communications, especially through the challenges of the covid pandemic. They also answered our questions sensitively and with consideration for mam, other residents and indeed ourselves. I found the manager to have a balanced and very pragmatic approach. I would have no hesitation in recommending Astune Rise to others. Thank you to the manager and the rest of the team ever so much in the way you looked after mam. All the best and thank you.
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Review from Denise S (Friend of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I come to visit my friend the staff are very friendly and can't seem to do enough for us and I know he is really happy to be here.
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Review from L C (Daughter of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad entered Astune Rise in the middle of covid. It took him a while to settle in but with the help and patience of amazing staff and management, he loved it. With weekly activities, parties in the car park, drink flowing, party hats and lovely food. Sing songs from visitors, or just having quiet
time. Nothing is too much trouble. My dad was given excellent care, you could sleep knowing he was cared for with respect and dignity. Astune Rise Care Home is close to a lot of amenities, church, pubs, shops and a bus route. I would like to say a big thank you to the manager and her team for looking after my dad. Keep up the good work.
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Review from Chris L (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum feels that she is well looked after and the family feel that she is in safe and very caring hands. The care home runs very efficiently and effectively while catering well for her own individual needs. Special events and occasions are celebrated with flair and style, in addition to regular weekly
events, and there is always a very upbeat atmosphere. We are very pleased that we found Astune Rise to take care of Mum.
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Review from Norman W (Brother of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is so happy in this wonderful nursing home. The manager runs a fantastic ship, and her staff are kind, excellent and very thoughtful. Her care is second to none, and I would highly recommend this nursing home.
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Review from Janet O (Daughter of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you enter Astune Rise you are aware of the love and care the staff have for the residents and families alike. The management of the home is outstanding and the drive and passion to ensure that all the residents are well cared for and happy is evident and this has a direct influence on
all the staff who carry out their work with such a cheerful disposition.
My mother has settled well into a very safe and secure environment, where all her needs are met. She is happy and content, enjoying beautifully cooked meals and taking part in many enjoyable,
stimulating activities, in fact, her days are full.
As her daughter, I am always kept fully informed of any issues and all aspects of mam's care are fully discussed with me.
Mam entered Astune Rise in the very difficult time of Covid restrictions, but these were excellently managed by the staff resulting in creating a safe environment for all.I would and do highly recommend Astune Rise as an excellent care home.
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Review from Karen M (Niece of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Astune Rise and the service it provides. The management and all staff are an amazing team. The care my auntie receives is excellent and she is very content, she feels safe, joins in all activities and enjoys the food. The home has managed Covid restrictions extremely well, putting
the residents' welfare first at all times. We received a friendly, professional welcome the day I brought my auntie to her new home. The staff are not only taking care of my auntie but are very supportive of the family too.
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Review from Susan T (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was a resident of Astune Rise for just 8 weeks. She was cared for in the most dignified manner. The manager and her staff supported mam and us (her family) fully in what was a very difficult time throughout the peak of covid. I can't thank them enough.
Reply from Caroline, Manager at Astune Rise Care HomeThis was such a difficult time for everyone and considering mum was with us for such a short time, you truly all became our family too. Your mum has been in my thoughts with the run-up to Xmas this year. Thank you for the kind feedback.
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Review from Sharon G (Niece of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was in Astune Rise for several months due to elderly, frail end of life, he had been in before for respite. The staff, management, cleaners etc were excellent with everything they did for him right to the end. I would highly recommend this care home and the service it gives to anyone.
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Review from J H (Daughter-in-law of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff looked after Mother in a caring way, no matter how she was feeling. Very supportive and compassionate with us all during her last days. Went the extra mile for us all.
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Review from Claire C (Niece of Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and facilities. Families and service users were made to feel welcome, my Aunt has never looked so well as she does after 2 weeks of respite care. She even volunteers herself to return whenever we are unable to care or visit her at home.
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Review from Dave M (Stepson of Resident) published on 1 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
They looked after my Stepmother like she was their mother. The staff were excellent, we couldn't have found a nicer place for her to end her days. Thank you all very much.
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Review from P U (Husband of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were excellent could not do enough for you. The home was excellent, the manager was excellent even the resident were lovely.
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Review from M O (Son of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Astune Rise, are a credit to their profession. They helped my father feel at home and attended his every need, right up to him passing away. Lovely people, lovely staff and a loving caring home.
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Review from P G (Son of Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities and staff at Astune Rise were outstanding. My mother was treated with great respect and dignity at all times. I would have no hesitation in recommending Astune Rise to anyone who needed to use these facilities in the future.
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Review from Margaret J (Sister of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were extremely friendly and went over and above towards my sister and myself. My sister was treated with dignity and care. I would definitely recommend Astune Rise to anyone I knew needed the best care possible. Thank you to all the staff and management for taking care of both my sister
and myself.
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Review from Darren I (Son of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff took great care of mum, 5 stars. Nothing is too much to ask for. Will bring mum again when respite needed.
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Review from L D (Friend of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A homely place with friendly staff. My biggest complaint is some of the room sizes.
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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Astune Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.719 for Astune Rise Care Home is calculated as follows: ( (239 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 281 Ratings = 4.719
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Astune Rise Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Caroline Bowstead

Job Title: Registered Home Manager Joined: 2008

Caroline has been employed in the home since 2008 when Popular Care purchased the Care Home and has worked in a number of roles in the home before becoming the registered manager in October 2018.

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Christine Scoby

Job Title: Clinical Lead Joined: 2018

Chris was a registered general nurse and qualified in 1981. She is the clinical lead at the home and has a vast amount of experience. Chris was employed in March 2018 as a staff nurse and quickly progressed to the clinical lead post in June 2020.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astune Rise Care Home to verify any information. View our terms and conditions. Astune Rise Care Home has an Enhanced Service - more info.