The residents of Piper Court Care Home are perhaps best described as hard-working, warm and generous people, reflecting the values of the community they come from, which is a housing estate in Stockton-on-Tees, where Piper Court is located.
The welcome that visitors to Piper Court receive reflects the friendliness that is typical of the wider community: a smile, a warm greeting and the offer of a cuppa.
Many of the staff are...
The residents of Piper Court Care Home are perhaps best described as hard-working, warm and generous people, reflecting the values of the community they come from, which is a housing estate in Stockton-on-Tees, where Piper Court is located.
The welcome that visitors to Piper Court receive reflects the friendliness that is typical of the wider community: a smile, a warm greeting and the offer of a cuppa.
Many of the staff are from the local community, so interaction with residents is natural and relaxed. They share a sense of community, as well as experiences and values. So, building relationships with residents and their families is usually a very smooth process.
Residents are encouraged to stay active, and the activities coordinator takes time with each resident to find out what they would be interested in doing, like gardening. People also come in to talk about activities in the local community that might interest the residents and visits are regularly planned, including from local schools, colleges and the church. The important thing is that staff want to give residents a choice about what they do.
Resident involvement is an important part of the care package at Piper Court. There are monthly resident assemblies and residents also sit on job interview panels. They pose some very interesting questions and it gives Piper Court a good insight into how new staff will react with the residents.
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Piper Court has a Review Score of 9.1 (9.082) out of 10, based on 9 reviews in the last 2 years.
Over all time Piper Court has 54 reviews.
Happy with facilities, staff and how the home is managed.
Happy with facilities, staff and how the home is managed.
Thank you for your lovely review, your feedback will be shared with all our Piper Court team.
Find the home always welcoming and friendly and staff always pleasant, so visiting is always nice. Have no negative comments.
Find the home always welcoming and friendly and staff always pleasant, so visiting is always nice. Have no negative comments.
Thank you for your wonderful review of Piper Court, your kind words and positive feedback will be shared will all our team.
Our mum has been in Piper Court for a few months and apart from a few blips (human error) we're really happy the staff are lovely helpful and pleasant, cleaning staff are brilliant too, food is nice, only had one bad meal, Val (mam) is happy as she can be with dementia, everyone is happy which is...
Our mum has been in Piper Court for a few months and apart from a few blips (human error) we're really happy the staff are lovely helpful and pleasant, cleaning staff are brilliant too, food is nice, only had one bad meal, Val (mam) is happy as she can be with dementia, everyone is happy which is just what she needs.
Thank you for sharing your feedback, we are delighted to hear your mum feels happy and supported at Piper Court. Your kind words about our team mean so much and we remain committed to providing warm, high-quality care for Val and every resident.
This review is about my mum. Overall Mum is well cared for, any problems have always been rectified, has made many friends here, not only residents, staff also. Visiting often feels like they are all family. I have made suggestions for a water cooler at the care home in residential meetings. This...
This review is about my mum. Overall Mum is well cared for, any problems have always been rectified, has made many friends here, not only residents, staff also. Visiting often feels like they are all family. I have made suggestions for a water cooler at the care home in residential meetings. This would not only benefit residents, also staff, especially now the weather is getting warmer.
Thank you for taking the time to leave a review, your feedback and lovely words about both Piper Court and the team will be passed to them all.
The staff at the home cared for him so well, showing such compassion and concern. They communicated...
Thank you to all the staff involved in my Dads care
Thank you for taking the time to leave such a lovely review at this sad time for you. Your kind words and positive feedback about Piper Court and our Colleagues will be passed to all the team.
From the day my husband was admitted, we were treated with friendly professionalism. All staff very caring. Cannot thank all at Piper Court enough for treating my husband with dignity and respect in his final days.
From the day my husband was admitted, we were treated with friendly professionalism. All staff very caring. Cannot thank all at Piper Court enough for treating my husband with dignity and respect in his final days.
Thank you for taking the time to review our home at this time, your kind and positive feedback will be passed to all the team.
Always...
Always nice little bits to eat between the lovely meals.
Thank you for your fantastic 5-star review. Your kind words and excellent feedback will be passed to all the Piper Court team.
Some staff are lovely. Meals are always nice. Lots of variety and home-cooked, and are always nice and hot. Rooms are nice and cosy.
Some staff are lovely. Meals are always nice. Lots of variety and home-cooked, and are always nice and hot. Rooms are nice and cosy.
Thank you for your review and lovely comments about the home, we will share your feedback with all our team.
I feel Piper Court has fabulous staff. Each and every one are caring, considerate, have empathy and are passionate about their role in Piper Court. My mum receives the care, support, security and dignity that she deserves. 5 stars from me!
I feel Piper Court has fabulous staff. Each and every one are caring, considerate, have empathy and are passionate about their role in Piper Court. My mum receives the care, support, security and dignity that she deserves. 5 stars from me!
Thank you for your lovely review, we will share your feedback with all our team.
Kindest staff, very professional, looking after my friend.
Kindest staff, very professional, looking after my friend.
Thank you for your lovely review and wonderful feedback.
Mam has been unwell for 5 months and all the staff have been amazing. They have involved her as much is possible. They have been amazing, from the new manager to all staff members. They have gone above and beyond, always smiling. Nothing is any trouble, no matter how many times I ask for help with...
Mam has been unwell for 5 months and all the staff have been amazing. They have involved her as much is possible. They have been amazing, from the new manager to all staff members. They have gone above and beyond, always smiling. Nothing is any trouble, no matter how many times I ask for help with my mam.
Thank you for your wonderful review and feedback about Piper Court, this will be passed to all the team.
My father is my mother's...
My father is my mother's world, and have appreciated the support and care they offer my mother on visits.
Thank you for your lovely review and comments, which will be passed to the team.
The staff are welcoming, patient, and polite, but most of all very friendly and relaxed around him making...
Lovely facility.
Thank you for your wonderful review, your kind words and positive feedback will be passed to the team.
I find that it is a really lovely place, everyone welcome. If you have a problem it is dealt with straight away.
I find that it is a really lovely place, everyone welcome. If you have a problem it is dealt with straight away.
Thank you for such lovely feedback, this will be passed to our Piper Court team.
Piper Court is such a lovely care home, with the most wonderful staff. It was so nice that my dad was so well cared for. It's kept immaculately clean and the food is excellent. It's the first time my dad has enjoyed staying in a care home and it's pure peace of mind knowing he is happy and cared...
Piper Court is such a lovely care home, with the most wonderful staff. It was so nice that my dad was so well cared for. It's kept immaculately clean and the food is excellent. It's the first time my dad has enjoyed staying in a care home and it's pure peace of mind knowing he is happy and cared for. Many, many thanks to each and every member of staff!
Thank you for your wonderful review and feedback for the Piper Court team.
No complaints about anyone or anything. Facilities at the home were good, meals varied and regular drinks and snacks...
No complaints about anyone or anything. Facilities at the home were good, meals varied and regular drinks and snacks offered. Piper Court has a great team and a lot to be proud of. Well done.
Thank you for your lovely review, your praise of our home and team is fantastic to hear and will be passed to the them all.
Always made to feel very welcome when visiting my dad. If I ever have any concerns or queries regarding dad the staff act very promptly and always give feedback on the actions taken.
Always made to feel very welcome when visiting my dad. If I ever have any concerns or queries regarding dad the staff act very promptly and always give feedback on the actions taken.
Thank you for your kind words and positive feedback that will be passed on to the Piper Court care team.
My experience with Piper Court is 100 per cent. They can't do enough for their patients. Would recommend it to anyone.
My experience with Piper Court is 100 per cent. They can't do enough for their patients. Would recommend it to anyone.
Thank you for your lovely review. I will pass your kind words on to the Piper Court team.
My experience at my care home is fulfilling rewarding and safe.
My experience at my care home is fulfilling rewarding and safe.
The room is clean and tidy and the staff are friendly and helpful. My dad seems to be happy with the care he is receiving. There has been concerns that his room is too far away from the office and staff because he does fall over. They suggested they have him closer to the office where they can get...
The room is clean and tidy and the staff are friendly and helpful. My dad seems to be happy with the care he is receiving. There has been concerns that his room is too far away from the office and staff because he does fall over. They suggested they have him closer to the office where they can get to him quickly but this has not been done yet.
Thank you for your lovely review of Piper Court, we do have a new home manager and I will raise this with her so we can facilitate this move as soon as possible for you.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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There are no accreditations posted yet for Piper Court.
There are no Team Members posted yet.
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
There are 60 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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