The residents of Piper Court Care Home are perhaps best described as hard-working, warm and generous people, reflecting the values of the community they come from, which is a housing estate in Stockton-on-Tees, where Piper Court is located.
The welcome that visitors to Piper Court receive reflects the friendliness that is typical of the wider community: a smile, a warm greeting and the offer of a cuppa.
Many of the staff are...
The residents of Piper Court Care Home are perhaps best described as hard-working, warm and generous people, reflecting the values of the community they come from, which is a housing estate in Stockton-on-Tees, where Piper Court is located.
The welcome that visitors to Piper Court receive reflects the friendliness that is typical of the wider community: a smile, a warm greeting and the offer of a cuppa.
Many of the staff are from the local community, so interaction with residents is natural and relaxed. They share a sense of community, as well as experiences and values. So, building relationships with residents and their families is usually a very smooth process.
Residents are encouraged to stay active, and the activities coordinator takes time with each resident to find out what they would be interested in doing, like gardening. People also come in to talk about activities in the local community that might interest the residents and visits are regularly planned, including from local schools, colleges and the church. The important thing is that staff want to give residents a choice about what they do.
Resident involvement is an important part of the care package at Piper Court. There are monthly resident assemblies and residents also sit on job interview panels. They pose some very interesting questions and it gives Piper Court a good insight into how new staff will react with the residents.
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Piper Court has a Review Score of 9.1 (9.082) out of 10, based on 9 reviews in the last 2 years.
Over all time Piper Court has 54 reviews.
I am happy with my husband's care. I feel comfortable whilst he is in Piper Court.
I am happy with my husband's care. I feel comfortable whilst he is in Piper Court.
I was very happy with the care my aunt received during her time at Piper Court, no concerns at all.
I was very happy with the care my aunt received during her time at Piper Court, no concerns at all.
Everybody is really friendly and makes sure people are looked after.
Everybody is really friendly and makes sure people are looked after.
Rooms are spacious, staff are friendly and very helpful good at there jobs and always there when needed and good at explaining things. Breakfast is good evening meals not so good. Overall very satisfied with care of my father.
Rooms are spacious, staff are friendly and very helpful good at there jobs and always there when needed and good at explaining things. Breakfast is good evening meals not so good. Overall very satisfied with care of my father.
My overall opinion of Piper Court is good, the staff treat residents with resp[ect. The food is very good and plentiful. It will never be as good as being in their own home but no care home will be. I am satisfied that my mam and dad's all-round needs are generally cared for.
My overall opinion of Piper Court is good, the staff treat residents with resp[ect. The food is very good and plentiful. It will never be as good as being in their own home but no care home will be. I am satisfied that my mam and dad's all-round needs are generally cared for.
Very good nurses and staff they look after my brother amazingly.
Very good nurses and staff they look after my brother amazingly.
My father was a resident of Piper Court for just four months and in that time I could not fault the care and attention he received. I felt that all the staff from management down were kind and caring, they all took the time to get to know him and I feel they were very genuine. They were...
My father was a resident of Piper Court for just four months and in that time I could not fault the care and attention he received. I felt that all the staff from management down were kind and caring, they all took the time to get to know him and I feel they were very genuine. They were professional in their care and above all very friendly to all my family.
My dad has been in Piper Court since February of this year. He has been happy and content and the staff are always there if I need any advice relating to my Dad's welfare. Nothing is any inconvenience to them and they are always ready to help in any circumstance.
My dad has been in Piper Court since February of this year. He has been happy and content and the staff are always there if I need any advice relating to my Dad's welfare. Nothing is any inconvenience to them and they are always ready to help in any circumstance.
The staff are very pleasant and helpful. My mother is a vegetarian so sometimes finds food is not always adequate. I'm slightly disappointed at the number of activities.
Overall, staff are really good and friendly. The home is clean and residents are well cared for.
The staff are very pleasant and helpful. My mother is a vegetarian so sometimes finds food is not always adequate. I'm slightly disappointed at the number of activities.
Overall, staff are really good and friendly. The home is clean and residents are well cared for.
Very good.
Very good.
My mother came into this care home in February after a very poor experience at another care home. The staff here are wonderful, my mother is very happy and so are we. We cannot recommend this place highly enough!
My mother came into this care home in February after a very poor experience at another care home. The staff here are wonderful, my mother is very happy and so are we. We cannot recommend this place highly enough!
Thank you.
Thank you.
The care home is the best thing for our Mum. She looks so well every time we visit, day or night. I am told if she has bad days and good. I am very pleased with everything.
The care home is the best thing for our Mum. She looks so well every time we visit, day or night. I am told if she has bad days and good. I am very pleased with everything.
I cannot fault my mam's care since she joined them, excellent staff, caring and efficient, going beyond what is expected of them, special thanks to the nurses who have always kept me informed and comforted, I know she is safe with you,bless you all.
I cannot fault my mam's care since she joined them, excellent staff, caring and efficient, going beyond what is expected of them, special thanks to the nurses who have always kept me informed and comforted, I know she is safe with you,bless you all.
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