The residents of Piper Court Care Home are perhaps best described as hard-working, warm and generous people, reflecting the values of the community they come from, which is a housing estate in Stockton-on-Tees, where Piper Court is located.
The welcome that visitors to Piper Court receive reflects the friendliness that is typical of the wider community: a smile, a warm greeting and the offer of a cuppa.
Many of the staff are...
The residents of Piper Court Care Home are perhaps best described as hard-working, warm and generous people, reflecting the values of the community they come from, which is a housing estate in Stockton-on-Tees, where Piper Court is located.
The welcome that visitors to Piper Court receive reflects the friendliness that is typical of the wider community: a smile, a warm greeting and the offer of a cuppa.
Many of the staff are from the local community, so interaction with residents is natural and relaxed. They share a sense of community, as well as experiences and values. So, building relationships with residents and their families is usually a very smooth process.
Residents are encouraged to stay active, and the activities coordinator takes time with each resident to find out what they would be interested in doing, like gardening. People also come in to talk about activities in the local community that might interest the residents and visits are regularly planned, including from local schools, colleges and the church. The important thing is that staff want to give residents a choice about what they do.
Resident involvement is an important part of the care package at Piper Court. There are monthly resident assemblies and residents also sit on job interview panels. They pose some very interesting questions and it gives Piper Court a good insight into how new staff will react with the residents.
Contact Piper Court to confirm what's included and get a personalised quote:
Piper Court has a Review Score of 9.1 (9.082) out of 10, based on 9 reviews in the last 2 years.
Over all time Piper Court has 54 reviews.
I looked at a few care homes before settling for this one. After a visit to have a look around, this one seemed to have all that we wanted. My father would have company, nice surroundings and most of all be safe and secure. Happy with the care he has had up to date.
I looked at a few care homes before settling for this one. After a visit to have a look around, this one seemed to have all that we wanted. My father would have company, nice surroundings and most of all be safe and secure. Happy with the care he has had up to date.
Thank you for sharing your lovely words and review with us, we hope your father is very happy with us here at Piper Court.
I'm very pleased with the care home.
I'm very pleased with the care home.
Despite the current lockdown situation and not being able to visit, the staff have kept us up to date with developments on visiting procedures. They implemented the use of an iPad to WhatsApp clients. It appears that there has been an increase in activities to try and keep clients/residents from...
Despite the current lockdown situation and not being able to visit, the staff have kept us up to date with developments on visiting procedures. They implemented the use of an iPad to WhatsApp clients. It appears that there has been an increase in activities to try and keep clients/residents from becoming lonely with not being able to see relatives face to face.
I find this care home very friendly and caring and know that my Aunt is being well cared for.
I find this care home very friendly and caring and know that my Aunt is being well cared for.
Mostly my experience has been positive I don't think COVID19 has helped and has certainly stretched all the skills of the staff team. However, I feel that the staff team have coped well given the challenges they have encountered. The main thing for me is that my mam has remained settled there....
Mostly my experience has been positive I don't think COVID19 has helped and has certainly stretched all the skills of the staff team. However, I feel that the staff team have coped well given the challenges they have encountered. The main thing for me is that my mam has remained settled there. Hopefully, now the new manager is in place there will be more consistency in their approach to care given.
Unfortunately, my Dad was only in here just under two...
I cannot praise the staff here enough.
No support from the manager, never see her and cannot get an appointment, more interested in her dog.
No support from the manager, never see her and cannot get an appointment, more interested in her dog.
We have taken your feedback very seriously and will address your concerns through our internal processes.
I would like daycare and a little chapel and little meetings and a nurse to try and stop me being ill too much, it's been a long time and I've lost a lot of time. I also would like to have a wheelchair and somebody to wheel me about as my walking is not good. Could you have a carer to check on my...
I would like daycare and a little chapel and little meetings and a nurse to try and stop me being ill too much, it's been a long time and I've lost a lot of time. I also would like to have a wheelchair and somebody to wheel me about as my walking is not good. Could you have a carer to check on my flat now and then? I also would like a doctor to visit sometimes. I would like him to try another x-ray on me again providing I'm still in the care home for a while I do need care badly.
I find the staff very helpful and friendly most of the time.
I find the staff very helpful and friendly most of the time.
Everyone has been kind and thoughtful.
Everyone has been kind and thoughtful.
I have been very happy with the care and attention my husband is receiving in this care home. The staff are very attentive to his needs. They are also very willing if I ask for their help in any way. As a family, we feel very lucky to have got him in a very pleasant room in this establishment.
I have been very happy with the care and attention my husband is receiving in this care home. The staff are very attentive to his needs. They are also very willing if I ask for their help in any way. As a family, we feel very lucky to have got him in a very pleasant room in this establishment.
Mum's 100th Birthday Party, organised by staff at the home,...
Mum's 100th Birthday Party, organised by staff at the home, was a wonderful celebration.
Also, more baths/showers should be given to residents unable to help themselves.
Also, more baths/showers should be given to residents unable to help themselves.
The welcome to the home was heartwarming, all staff were very attentive and ensured that all needs were fully assessed prior to her arrival. A very community like atmosphere.
The welcome to the home was heartwarming, all staff were very attentive and ensured that all needs were fully assessed prior to her arrival. A very community like atmosphere.
Very pleased with the care home and staff very pleased with the care my mother receives.
Very pleased with the care home and staff very pleased with the care my mother receives.
Pleasant staff and good atmosphere. My auntie was well looked after and she loved to watch horse racing and tennis in the TV room.
Pleasant staff and good atmosphere. My auntie was well looked after and she loved to watch horse racing and tennis in the TV room.
My grandfather came into Piper Court in July 2017 and the staff have been brilliant. Any problems they have informed either my father or me. They have provided my grandfather with care and support and have provided reassurance to him when needed.
My grandfather came into Piper Court in July 2017 and the staff have been brilliant. Any problems they have informed either my father or me. They have provided my grandfather with care and support and have provided reassurance to him when needed.
Thank you very much.
Thank you very much.
I would recommend this home to anybody and as a result, we will be back.
I would recommend this home to anybody and as a result, we will be back.
This is a wonderful home. It is clean and never smells as some homes do. I cannot praise the staff on the 1st floor enough. They are kind, caring and affectionate to the patients far beyond their remit. My aunt has been very happy and content to stay in this home and I would recommend it without...
This is a wonderful home. It is clean and never smells as some homes do. I cannot praise the staff on the 1st floor enough. They are kind, caring and affectionate to the patients far beyond their remit. My aunt has been very happy and content to stay in this home and I would recommend it without hesitation.
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