






At Briardene, professionals enhance life quality through a high standard of care and support for people living with dementia and associated challenging behaviours.
The service is provided by a multi-disciplinary team with all care and treatment programmes tailored to assessed needs. Emphasis is focused on enhancing life quality through the maintenance of social functioning and the reduction of challenging behaviour.
A capable and experienced team work hard to deliver true person-centred...
Care Provided by Barchester Briardene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- COPD/Pulmonary Disease
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Barchester Briardene Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- June Hoggart-MacDonald(General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (34)
Barchester Briardene Care Home Reviews (60)
Barchester Briardene Care Home has a Review Score of 9.9 (9.940) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Briardene Care Home has 60 reviews.
He is well cared for always clean and tidy . The staff are wonderful all friendly and always available .to help. He has had a lovely day out on the mini bus . I only have positive things to say about The Briardene . He also loves the food .
Thank you for your lovely words. We always appreciate honest reviews from our families and friends and i will ensure to share them with all the staff, who will be thrilled. Your husband is an absolute pleasure to care for and always has us giggling and smiling. He has settled in lovely. Thank you again.
So a big massive thank you to each & everyone of you because you treat my dad with respect & dignity and i will miss you all
Thank you so much for your heartfelt review. Your father was an absolute pleasure to care for and we really do miss him. I will pass this on to all the staff who will appreciate your lovely words. Thank you again, it means a lot to us all here at Briardene.
I would like to acknowledge my gratitude and thanks to the staff of Briardene Care Home. Briardene has always gone the extra mile for the residents and their family members regarding care and activities. I was so happy to see my wife and residents enjoying visits from the miniature horse and the llamas. It brightens up everyone's day when people engage in activities for the mind and senses. Well done to Briardene, great teamwork. Thank you.
Thank you very much for this amazing review, we are always so pleased. We are always happy to receive reviews from our families. Thank you for taking the time to do this for us. I will pass your comments on to the teams.
Her room was spacious clean and comfortable - pretty much the perfect environment. The team invested so much time to really understand her and get to know the whole of her life from being a young girl growing up in York. They knew what she loved, getting photos of the places she lived or loved to help with engagement and conversations. The activity sessions were fantastic and many tailor made for Mum.
The care for Mum was amazing but equally the support for her family at all times was literally life changing. They took away the worries, the fears and the guilt of moving a parent into care. Over the years Mum was living in Briardene I probably spoke to all the staff who were some of the loveliest people you could meet and always had time for you. A huge thanks!
I will share your comments with the staff who will be thrilled.
Thank you again.
I would like to voice my heartfelt thanks to everybody. I am always welcomed with a friendly smile from arriving to leaving and always offered a drink,during my visits staff will pop in to see if we need anything. The atmosphere is welcoming and warm with a sense of happiness. The staff are all wonderful and everyone looks cared for. As for my aunt she is treated with dignity and respect and staff show sensitivity and dignity to her needs as she endures her very challenging dementia illness. Knowing your loved one is safe and cared for is a great comfort and I thank each and everyone of you here from the bottom of my heart.
Thank you very much for this lovely review and that you are happy with the care that is provided to your Aunt. I will pass your comments on to the staff and they will be delighted.
I have seen a big improvement in my mothers health since she has been at Briardene, such is the quality of care and organisation of the home. She now has quality meals, her personal hygiene has improved, and she wears her own clean clothes at all times.
I can honestly say that due to the quality of care given by the staff at Briardene, my mother is living her best life and I can't thank the staff enough for giving her that!
Thank you so much for your lovely review. I will make sure your lovely words are passed on to all the staff. We are proud to care for your mother, she is an absolute delight. Thanks again.
Thank you again
Thank you so much for your wonderful review. We appreciate all your lovely words and i will be certain to pass them on to all the staff. Your sister is a pleasure to care for.
My husband is entering his fourth year at Briardene and as he can't be at home it is the only place I would want him to be.
My family and I are happy and grateful for his care it exceptional.
Huge thanks to everyone.
Thank you for your lovely comments, this is very much appreciated. I will ensure that I will pass your comments on to the staff.
The staff are always professional and friendly, they always give you a warm welcome, make sure we are all ok and will pop in during the visit to see if we need anything. Every member of staff that I have seen interact with my mam have shown compassion towards her.
Thank you so much for your wonderful review. Your words will be passed to our staff who will be thrilled by your comments. We appreciate your feedback.
After visiting her at two former care homes I can only congratulate every aspect of care she is receiving with you. There really is no comparison, my friend is not able to communicate but we've been friends for 40 years I know her very well and know that she would if able to say a big thankyou to all concerned, I thank you on her and my behalf.
Thank you so much for your kind and thoughtful review. It truly means a lot to us that you took the time to share your experience about your friend's stay. Knowing that they feel happy and well cared for is the greatest compliment we could receive. We're so grateful for your support.
In May 2026, my husband will have resided in Briardene Care Home for 5 years. I can guarantee that is due, in the main, to every member of staff.
From Management to Maintenance, they are exceptional. I have sung their praises over the years to anyone who would listen and will continue to do so.
Thank you very much for this wonderful review we are very happy that our families are able to review the home and give us feedback. I will pass your lovely comments on to the staff.
Every where is clean and cleaned twice every day .All staff are proficient and welcoming and pleasant and friendly. The whole building is safe and secure and well looked after. If you report a fault it is rectified as soon as possible if not immediately.
Thank you very much for this very kind review. I will pass your lovely comments on to the appropriate staff.
Absolutely first class, my mother is been at Briardene for two years now and as I live 350 miles away it's so good to know she is being looked after and cared for. The staff are amazing and so good to residents. I honestly cannot praise Briardene enough.
Thank you for a lovely review. Your words mean so much to us and i will ensure to pass them on to all the staff. Your mum is an absolute pleasure to look after.
Staff know well the complexities of each resident, including my Mum, which means they are well versed in spotting behavioural or physical changes. Thus meaning they are able to offer early intervention where necessary.
There are activities organised, there is a wellbeing team and my Mum always looks clean, well groomed and she is encouraged to eat and drink plenty of fluids. Staff have even kindly assisted with calls , especially when I have called from overseas.
If ever there are any qu's or concerns staff / senior staff members are always on hand to advise or inform.
Thank you so much for your ongoing diligence, patience and for all your skilled loving care.
Thank you for the lovely review. We always appreciate such positive feedback and will ensure to pass on to all the team. It is an absolute pleasure to care for your lovely mum. Thank you again.
Staff are very friendly and caring, they work wonders with my father who can be challenging at times they treat him like he was one of there own.They are very friendly and always have a smile to greet you I have nothing but praise for them.
Thank you for this amazing review. Your views are very important to us and the staff will be thrilled with your comments. I will ensure this is passed on to the staff. Thank you once again.
Fantastic Care Home! If your loved one is lucky enough to get a place in this care home then you can rest assured they will be well looked after and treated to the best care. My mum has been here for over 7 years and the staff are amazing! The care and love they give to her is above and beyond and this is also extended to our family. I can't thank them enough for the peace of mind it gives me.
Thank you so much for this review, it is always humbling to hear from our families about the care your loved one is receiving from the staff at Briardene. I will pass this on to the staff and they will be very happy. Thank you again Rachael.
CARE is the right word, everybody at this home care, not just for my mam but for all the family. The support and help they have given the whole family is immense, nothing was ever too much . Sadly my mum passed but even then the staff were still supporting us and so kind .
Mam was treated like a person. We always knew she was being cared for from the best, with knowledge and understanding of her needs. Based on our experience I would strongly recommend this home to anyone who has loved ones with advanced dementia.
Thank you just doesn't
seem enough but we thank you from the bottom of our hearts
Tony, Ann and family
Thank you very much for this amazing review and I would like to say from all of the staff that it was an absolute honour to look after Mum and she will be sadly missed.
Residents are treated by the dedicated staff with exceptional care, respect, dignity and patience.
The welfare and comfort of residents is a priority. Activities are varied and consideration is given to my husband's capabilities and interests.
Nothing seems to be to much trouble for staff. Any queries or concerns have been answered or acted upon quickly.
I can't thank the staff enough for giving my husband the care I can no longer give him.
Thank you for your lovely review and taking the time to complete this. We like our families to feedback on their experiences with us, this gives us the opportunity to thank you for your lovely words and I know the staff will be very happy with your comments. So thank you again for taking the time to do a review, we very much appreciate it.
Take the time to involve dad and to encourage him to do activities he likes.
He is always well groomed and well looked after and most of all is always happy
Could not ask for more! Well done June and Team
I will feed this back to the staff who will be thrilled with your comments.
Very happy with everything. My wife has been here since 2018 and I couldn't think of a better place for her to be. She is so well cared for in every aspect. I feel so welcome when I come and visit. It's home from home.
The you so much for your wonderful review. I am sure the staff will be thrilled with your comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 March 2019Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 16 Feb 2026
Staff and residents at Barchester’s Briardene care home in Billingham were delighted to finally reach their goal of an overall score of 10 on the independent internet care home reviews...
There are no upcoming events for Barchester Briardene Care Home.
Awards / Recognitions (20)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Meet the Team (4)

Hi, my name is June, and I am the General Manager here at the Briardene Suite.

Hi, my name is Kerry and I am the Deputy Manager/Clinical Lead at Briardene.

Hello, I’m Lisa and I am the Home Administrator here at Briardene. I work closely with the General Manager and the staff, visitors and families with any queries, problems or questions they may have. I assist with the transitioning into the home, whether it be a new resident or staff member and I am always here to help where I can, my door is always open.
I look after the home’s financials such as Budgets and expenditures, Purchase Ordering, Sales Ledger, Management Accounts and Petty Cash.
I oversee the home's HR processes, recording of staff hours, recruitment and training records.
I joined the team here at Briardene in 2018 and I have never looked back, it is a fabulous place to work where residents and colleagues are now my extended family. I was in the military for a lot of years and coming to work here really helped me settle back into civilian life. I brought with me a vast amount of knowledge and experience in the Administration field as it has been a huge part of my career from leaving school, however, the training I have received working in a Barchester home has really expanded this knowledge.

Claire Gibson, Dip HE BSc (Hons) Psych and Couns is the Therapy Coordinator and the Head of the Therapy Department, the well-being champion for the staff and The Dementia Champion for the residents at Briardene. The Therapy Team Claire leads consists of an Activities Organiser, a Holistic Therapist and a Music Therapist. Claire supports and guides her team to provide meaningful and enriching interventions that have a positive impact on the resident's Biopsychosocial well-being.
Her approach has very many different levels to it from those residents who can complete a task/occupation from start to finish with minimal support to another resident who may be involved in the group for emotional sensory support using feeling, tasting, smelling evoking memories.
Claire’s ethos is everyone still has the ability it’s how we unlock it to its full potential to have a positive impact on their life and their families. The families see the positive changes and often comment that they can’t believe the difference in their loved ones. Claire’s individual personality and professional approach inspire those around her showing how anything is possible in Dementia with the right approach for the individual resident. Claire has achieved many awards recognising her hard work and approach to those living with Complex Dementia care needs, these include 3 divisional awards for activities/therapies and 2 regional awards, 1 for activities and 1 for Customer Care.
Frequently Asked Questions about Barchester Briardene Care Home
What types of Care is Barchester Briardene Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Briardene Care Home have?
There are 34 Single Rooms.
What are the Facilities & Services at Barchester Briardene Care Home?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Briardene Care Home to the centre of Billingham?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Briardene Care Home to verify any information. View our terms and conditions. Barchester Briardene Care Home has an Enhanced Service -more info.
