My mum has been here for over 7 years and the staff are amazingRachael A(Daughter of Resident/Service User)
Every member of staff that I have seen interact with my mam have shown compassion towards her.N T(Daughter of Resident/Service User)
I only have positive things to say about The BriardeneBarbara M(Wife of Resident/Service User)
My mum has been here for over 7 years and the staff are amazingRachael A(Daughter of Resident/Service User)
Every member of staff that I have seen interact with my mam have shown compassion towards her.N T(Daughter of Resident/Service User)
I only have positive things to say about The BriardeneBarbara M(Wife of Resident/Service User)
At Briardene, professionals enhance life quality through a high standard of care and support for people living with dementia and associated challenging behaviours.
The service is provided by a multi-disciplinary team with all care and treatment programmes tailored to assessed needs. Emphasis is focused on enhancing life quality through the maintenance of social functioning and the reduction of challenging behaviour.
A capable and experienced team work hard to deliver true person-centred...
At Briardene, professionals enhance life quality through a high standard of care and support for people living with dementia and associated challenging behaviours.
The service is provided by a multi-disciplinary team with all care and treatment programmes tailored to assessed needs. Emphasis is focused on enhancing life quality through the maintenance of social functioning and the reduction of challenging behaviour.
A capable and experienced team work hard to deliver true person-centred care, helping to support individual decision making and choice regarding daily life and social activity.
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Barchester Briardene Care Home has a Review Score of 9.9 (9.939) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Briardene Care Home has 63 reviews.
CARE is the right word, everybody at this home care, not just for my mam but for all the family. The support and help they have given the whole family is immense, nothing was ever too much . Sadly my mum passed but even then the staff were still...
Tony, Ann and family
Thank you very much for this amazing review and I would like to say from all of the staff that it was an absolute honour to look after Mum and she will be sadly missed.
The welfare and comfort of residents is a priority. Activities are varied and consideration is given to my husband's capabilities...
I can't thank the staff enough for giving my husband the care I can no longer give him.
Thank you for your lovely review and taking the time to complete this. We like our families to feedback on their experiences with us, this gives us the opportunity to thank you for your lovely words and I know the staff will be very happy with your comments. So thank you again for taking the time to do a review, we very much appreciate it.
Very happy with everything. My wife has been here since 2018 and I couldn't think of a better place for her to be. She is so well cared for in every aspect. I feel so welcome when I come and visit. It's home from home.
Very happy with everything. My wife has been here since 2018 and I couldn't think of a better place for her to be. She is so well cared for in every aspect. I feel so welcome when I come and visit. It's home from home.
The you so much for your wonderful review. I am sure the staff will be thrilled with your comments.
Every staff member is amazing. They truly care about the residents and have taken the time to get to know our dad. For example, they asked us about his interests when he moved there (he loves...
Thankyou
Thank you very much for this amazing review, the staff are absolutely delighted with your comments and that you feel that your Dad has a whole home approach to his care. He is a very welcome addition to our home and thank you for entrusting his care to us.
Mum was here for a few years and was settled here. The care she received whilst she was there was fantastic. They knew her and her needs, they knew her history. They listened to her. They took her out when able. They involved her with activities. Great communication with family. Food excellent....
Mum was here for a few years and was settled here. The care she received whilst she was there was fantastic. They knew her and her needs, they knew her history. They listened to her. They took her out when able. They involved her with activities. Great communication with family. Food excellent. Care in her last few days amazing, especially care and compassion to the family. All staff lovely. Can't fault.
Thank you very much for this review, it was an absolute pleasure to look after your mum and she is missed by all of the staff. I will ensure that your review is passed on to the staff.
The care given to my mother over the last 12 months has been excellent. The staff from the carers through to the management team have shown that they all care for the residents and it is not just a job to them.
The care given to my mother over the last 12 months has been excellent. The staff from the carers through to the management team have shown that they all care for the residents and it is not just a job to them.
Thank you very much for your kind review. It makes us very proud and humbled when we hear such lovely words coming from a family member. It has been our absolute pleasure to care for your mum. Your comments will be passed to all the staff. Thank you again.
I am personally greeted...
I am personally greeted affectionately on every visit.
Thank you for your lovely words. Your wife is a pleasure to care for and has settled beautifully into our Briardene family. I will be sure to pass on your very kind comments to all the staff.
I have made many visits to see my friend since he came to Barchester Briardene Care Home over two years ago. During this time, the staff have always been caring, compassionate and friendly towards him over this period. They always appear 'for' the residents, irrespective of their circumstances or...
Thank you all for doing such a first-class job for my friend.
Thank you so much for this amazing review, we are so humbled by your response and the way you have spoken about our home and staff. I will inform the staff about your comments and I know they will be thrilled. It has been lovely seeing you visit for these past few years. Thank you again.
The staff genuinely care about each resident, loving but business-like when...
Thank you Briardene for looking after my mother with such understanding.
Thank you for your wonderful review, I will ensure to pass on your lovely words to all the staff. Your loved one is an absolute pleasure to care for and part of our Briardene family.
Thank you to all the staff at Briardene...
Thank you to all the staff at Briardene from the management to the care givers and supporting staff.
Thank you very much for such an amazing review, it is an absolute pleasure to look after. The staff will be thrilled with your comments, I will ensure that your comments are passed on to all of the staff.
I was blown away with the...
I would like to thank the management and the staff for the fabulous work they are doing.
Thank you so much for this great review and we are so pleased that you are happy with your mum's care. We are grateful for the feedback from our families about their experiences whilst visiting loved ones. I will pass your lovely comments on to the staff and they will be thrilled. Thank you again.
Mam has had a couple of incidents which I have been informed of and I have had chance to discuss with...
Thank you all for taking care of my mam.
Thank you for your kind words. It is always nice to hear positive reviews from our families.
The activities are very good and Mum has found on a daily basis. Mum...
The activities are very good and Mum has found on a daily basis. Mum always looks tidy and clean too. Communication with the home is always very easy and friendly.
Thank you for your great review, we are always happy when our families take the time to do a review. It is an absolute pleasure to look after your mum and are happy that you feel that she is doing well in our care. I will feed your lovely comments back to the staff.
This is my dad's fourth care home. His dementia got really bad this year. What can I say about Barchester Briardene Care Home? Unbelievable. Nothing is too much trouble. Staff are all so caring, they love my dad. From the management to the carers and the cleaning staff, amazing. Thank you all.
This is my dad's fourth care home. His dementia got really bad this year. What can I say about Barchester Briardene Care Home? Unbelievable. Nothing is too much trouble. Staff are all so caring, they love my dad. From the management to the carers and the cleaning staff, amazing. Thank you all.
Hi Dawn, thank you so much for this wonderful review about your dad and his care. We are delighted that you are happy with the care your dad is receiving. He is an absolute pleasure to look after. The staff will be very happy with your review, I will ensure this gets passed on to them. Thank you for taking the time to do this review, it means a great deal to us knowing our families are happy.
My dad moved to Barchester Briardene Care Home from almost two months in hospital and following one and a half years at a care home. We were initially sad that his previous care home could no longer meet his needs; however, we knew from our initial meeting with Briardene management that Briardene...
All of the staff at Briardene show real understanding of his dementia and complex needs and are always respectful of his personality and individual preferences. He has been at Briardene for about eight months now and we are 100% confident in the care he continues to receive.
This is the most lovely review. We are delighted to care for Dad and we are so happy that you feel he is well looked after. At Briardene, we pride ourselves in the fact that we embrace a person-centred approach to care and everyone is looked after as an individual. Our staff will be delighted with your thoughts of how well we are doing to support Dad. Thank you.
My husband has been cared for at Barchester Briardene Care Home for the last three years, sadly passed away on March 10th. He was in the most wonderful place, I always felt it was a place for both of us. It was my second family, nothing was too much trouble for them. Such loving, caring, warm...
Miss you all so much.
Thank you so much for this amazing review, this is so nice of you to take the time to do this for us. The team very much embrace all of our lovely clients, the families are just as important to us. This is a great accolade to the dedication of the staff who cared for your husband. Please come back and see us, you will be very warmly welcomed.
My stepdad has been well looked after. Staff are very caring with my stepdad and me and my mam. They make us feel part of the family, always welcome us and the care provided is 100%. Staff are lovely and brilliant with Stepdad, even when he gets agitated, they always have a smile on their faces and...
My stepdad has been well looked after. Staff are very caring with my stepdad and me and my mam. They make us feel part of the family, always welcome us and the care provided is 100%. Staff are lovely and brilliant with Stepdad, even when he gets agitated, they always have a smile on their faces and genuinely care. Food is lovely, room is always clean and cosy.
Thank you so much for your review. It's so good to know you are happy with our care and that we can support you and Mam. It is a pleasure to look after Stepdad. I will pass on your kind words and review to our staff.
My father was a resident at this care home for nearly two years however he recently passed away on the 26th April 2024. During his time at Briardene Dad received exceptional care from what I can only describe as a totally dedicated and totally professional team. The care provided didn't just stop...
We celebrated Dad's life last week and it meant so much to us that many of the team from Briardene came along to the Crematorium to wish him farewell!
Thank you so very much for this wonderful review, it was an absolute honour to look after your Dad. The staff paid a final tribute to a true Gentleman because he was much loved by us all. Thank you for the kindness you as a family have shown the full staff team at Briardene. I will pass your...
Thank you so very much for this wonderful review, it was an absolute honour to look after your Dad. The staff paid a final tribute to a true Gentleman because he was much loved by us all. Thank you for the kindness you as a family have shown the full staff team at Briardene. I will pass your comments on to the staff and they will be delighted that you have taken the time to give us such an amazing review.
My husband passed away in Barchester Briardene Care Home. He had lived there for three and a half years. From the first day he moved in until the day he passed away, he was loved and cared for amazingly under excellent management and her team were magnificent. They cared for us, as a family. In my...
My husband passed away in Barchester Briardene Care Home. He had lived there for three and a half years. From the first day he moved in until the day he passed away, he was loved and cared for amazingly under excellent management and her team were magnificent. They cared for us, as a family. In my husband's final days, each and every member of the team looked after us. I can't thank each and every one of you enough. The manager is an amazing lady, well done for choosing such excellent staff.
Thank you for taking the time to send this review, we, as a team at Briardene, strive to offer the best care possible to the people who allow us to care for their loved ones. You, as a family, have always been very supportive to the staff and you have engaged in everything we do at Briardene. Your...
Thank you for taking the time to send this review, we, as a team at Briardene, strive to offer the best care possible to the people who allow us to care for their loved ones. You, as a family, have always been very supportive to the staff and you have engaged in everything we do at Briardene. Your loved one is very much missed by the staff and you also, as a family. Please keep in touch with us, we would very much still like you to come and be a part of what is happening at the home.
High quality of food and very varied for all residents.
High quality of food and very varied for all residents.
Thank you very much for this wonderful review, it is very much appreciated and I will pass this on to the staff, who I am sure will be thrilled with such kind words.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Staff and residents at Barchester’s Briardene care home in Billingham were delighted to finally reach their goal of an overall score of 10 on the independent internet care home reviews...
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Hi, my name is June, and I am the General Manager here at the Briardene Suite.
Hi, my name is Kerry and I am the Deputy Manager/Clinical Lead at Briardene.
Hello, I’m Lisa and I am the Home Administrator here at Briardene. I work closely with the General Manager and the staff, visitors and families with...
Hello, I’m Lisa and I am the Home Administrator here at Briardene. I work closely with the General Manager and the staff, visitors and families with any queries, problems or questions they may have. I assist with the transitioning into the home, whether it be a new resident or staff member and I am always here to help where I can, my door is always open.
I look after the home’s financials such as Budgets and expenditures, Purchase Ordering, Sales Ledger, Management Accounts and Petty Cash.
I oversee the home's HR processes, recording of staff hours, recruitment and training records.
I joined the team here at Briardene in 2018 and I have never looked back, it is a fabulous place to work where residents and colleagues are now my extended family. I was in the military for a lot of years and coming to work here really helped me settle back into civilian life. I brought with me a vast amount of knowledge and experience in the Administration field as it has been a huge part of my career from leaving school, however, the training I have received working in a Barchester home has really expanded this knowledge.
Claire Gibson, Dip HE BSc (Hons) Psych and Couns is the Therapy Coordinator and the Head of the Therapy Department, the well-being champion for the...
Claire Gibson, Dip HE BSc (Hons) Psych and Couns is the Therapy Coordinator and the Head of the Therapy Department, the well-being champion for the staff and The Dementia Champion for the residents at Briardene. The Therapy Team Claire leads consists of an Activities Organiser, a Holistic Therapist and a Music Therapist. Claire supports and guides her team to provide meaningful and enriching interventions that have a positive impact on the resident's Biopsychosocial well-being.
Her approach has very many different levels to it from those residents who can complete a task/occupation from start to finish with minimal support to another resident who may be involved in the group for emotional sensory support using feeling, tasting, smelling evoking memories.
Claire’s ethos is everyone still has the ability it’s how we unlock it to its full potential to have a positive impact on their life and their families. The families see the positive changes and often comment that they can’t believe the difference in their loved ones. Claire’s individual personality and professional approach inspire those around her showing how anything is possible in Dementia with the right approach for the individual resident. Claire has achieved many awards recognising her hard work and approach to those living with Complex Dementia care needs, these include 3 divisional awards for activities/therapies and 2 regional awards, 1 for activities and 1 for Customer Care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Briardene Care Home to verify any information. View our terms and conditions. Barchester Briardene Care Home has an Enhanced Service -what an Enhanced Service includes.
