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Victoria House Care Home

Bath Lane, Stockton-on-Tees, Cleveland & Teesside TS18 2DX
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When visiting, we have always found our mother to be very well cared forJanet B(Daughter of Resident/Service User)
Victoria House Care Home, Stockton-on-Tees
Victoria House Care Home, Stockton-on-Tees
Victoria House Care Home, Stockton-on-Tees

The team at Victoria House Care Home, situated in the residential area of Stockton, supports older people to lead their best lives with personalised residential, nursing and dementia care.

The friendly home offers many facilities for residents to enjoy such as on-site hair salon, spacious garden and sensory room and the enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

The catering team at Victoria House...  

Care Provided by Victoria House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,238From £1,362
Residential Dementia CareFrom £1,276From £1,403
Nursing CareFrom £1,472From £1,621
Nursing Dementia CareFrom £1,528From £1,682

Contact Victoria House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Amanda Gell(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (70)

Victoria House Care Home Reviews (110)

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9.6

Victoria House Care Home has a Review Score of 9.6 (9.578) out of 10, based on 15 reviews in the last 2 years. Over all time Victoria House Care Home has 110 reviews.

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Showing 110 reviews matching selected criteria
Review from Wendy D (Daughter of Resident) published on 5 April 2016 Submitted via Postal Card
Overall Experience

We have always been made welcome and at home.

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Review from Linda S (Daughter of Resident) published on 17 March 2016 Submitted via Postal Card
Overall Experience

The staff are caring, honest, 24 hr care excellent. Food was disgusting when mother was first admitted after discussion things improved and meals are now eaten and enjoyed. We would like to thank all staff for caring about our mother at this time in her life and also to inform you that the home as really improved. My mother will miss all the staff and has improved since being admitted.

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Review from Julie M (Daughter-in-law of Resident) published on 15 March 2016 Submitted via Postal Card
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I cannot commend Victoria House enough for the care and compassion shown to my mother-in-law and members of our family. We treat Victoria House as her home - nothing is too much trouble for the staff and by extension they look after us too!

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Review from Agnes D (Sister of Resident) published on 14 March 2016 Submitted via Postal Card
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My sister had a stroke at home August 2015, she was taken to North Tees Hospital where she spent about 6-7 weeks recuperating. It was obvious that she would need further care so we searched for a home that provided nursing care and came up with Victoria Nursing home and we are so pleased with our choice because we have found the care, food, room etc to be excellent.

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Review from Megan (Granddaughter of Resident) published on 23 February 2016 Submitted via Website
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I cant recommend Victoria House enough from day one they have been so caring not just to my nana but to my whole family making us feel welcome and that my nana is in truly good hands. Victoria House have been fantastic in keeping us updated regularly. They make you feel welcome and are always helpful day or night. Thank you Victoria House (Victoria Wing) for all the care so far words cant thank you enough just knowing my Nana is safe and well looked after. I would highly recommend Victoria House after having looked around this is by far the best.

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Review from Hannah G (Daughter of Resident) published on 14 December 2015 Submitted via Website
Overall Experience
Victoria house nursing, what an outstanding home my dad recently died in there and I just want to say if anyone is looking in the future for a nursing home then this one comes highly recommended, the staff are truly amazing girls and will go to great lengths not only for the residents but the family as well.
We see all bad press about these places it's why I'm posting this about this one, when my dad first went in we didn't think he would make his birthday, so these helped us make his birthday happen sooner, they baked a cake decorated his room etc. Made it real and did the same on his real birthday.

They made me feel so welcome I can't say enough good things about this nursing home or the staff other than I couldn't of wished for a better place for my dad to be in.

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Review from K T (Son of Resident) published on 24 November 2015 Submitted via Postal Card
Overall Experience

For looking after my mother, I am very happy with all the help and aftercare given to her by all the staff. The home and the bedrooms, corridors are all kept up to a 5 star rating and the staff are so friendly and helpful at all times. Mam does not want for anything so with this we would not put her anywhere else. Many thanks, to all at Victoria House Care Home. Keep it going.

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Review from N A (Son of Resident) published on 23 November 2015 Submitted via Postal Card
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Very clean, staff are credit to their professions and to the folks they care and support. It is a pleasure putting the care and safety of my loved one into your hands. I can sleep well at night knowing where she is thank you all so very very much.

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Review from Mary W (Friend of Resident) published on 14 October 2015 Submitted via Postal Card
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My friend was taken into Victoria House Care Home from hospital for "end of life care". I can't praise the staff enough. They were so very kind and caring. My friend had a very peaceful passing away due to the care, dignity and atmosphere of Victoria House Care Home, it was wonderful.

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Review from Marie T (Daughter of Resident) published on 5 August 2015 Submitted via Postal Card
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My mother was a social recluse until she moved into Victoria House. The staff encouraged and supported her to become sociable and outgoing. The admission to the home was the best decision as a family we made and for us no care home could surpass Victoria House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 14 Oct 2025

    Residents, families, and members of the local community are in for a nostalgic treat this month as HC-One’s Victoria House Care Home in Stockton-on-Tees proudly hosts its first-ever Classic Car...

  • 14 Oct 2025

    HC-One’s Victoria House Care Home, in Stockton-on-Tees, is set to attend a special Fundraising Evening taking place on Friday, October 24, at 7pm at The Don Bar in Thornaby. This...

  • 18 Sep 2025

    HC-One’s Victoria House Care Home, in Stockton-on-Tees, has proudly shone the spotlight on one of its remarkable residents, Paul William Stephenson, a former RAF National Serviceman as the nation celebrates...

Upcoming Events

There are no upcoming events for Victoria House Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Victoria House Care Home.

Meet the Team (0)

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