
When visiting, we have always found our mother to be very well cared forJanet B(Daughter of Resident/Service User)



When visiting, we have always found our mother to be very well cared forJanet B(Daughter of Resident/Service User)



The team at Victoria House Care Home, situated in the residential area of Stockton, supports older people to lead their best lives with personalised residential, nursing and dementia care.
The friendly home offers many facilities for residents to enjoy such as on-site hair salon, spacious garden and sensory room and the enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.
The catering team at Victoria House...
Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Amanda Gell(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (70)
Victoria House Care Home Reviews (110)
Victoria House Care Home has a Review Score of 9.6 (9.578) out of 10, based on 15 reviews in the last 2 years.
Over all time Victoria House Care Home has 110 reviews.
I have been my mother's condition deteriorate over the last 6 months since the she started life @ Victoria. Your staff have cared for her wonderfully. She needs more supervision now and with Sherren and Hilda's expert guidence the has settled in very well. Keep up the good work. Graham.
Victoria House staff have been amazing looking after my mam staff are lovely friendly and very polite and helpful. My mam has settled in really well which I'm happy about. My mam trys to eat much as she can. Food looks amazing in Victoria House and lots of activities for my mam to get involved in and likes to go out. Victoria House is very clean and pleasent place to stay.
Mum was really happy here and the family were happy with the home too. Very clean, wonderful staff, friendly, helpful, caring and kind. So glad we chose this care home.
Victoria House has exceeded all our expecations. My father has settled in really well. The home has a caring relaxed feel. The staff are caring, thoughtful and kind. The bedrooms are clean and comfortable, the food is excellent. I would recommend this home.
I have found the carers and nurses are all kind and are helpful in every regard, even under the most trying of situations. The level of empathy shown to residents is exemplary and is to be commended. The housekeeping of the care home is excellent and the recent improvements are welcomed.
Mam gets well looked after in Victoria House, well fed and watered, always clean and tidy. Spotless home and loving her trips out on the mini bus.
The manager has helped with any concerns my family have had.
Garden area is getting improved, able to sit outside to enjoy sun.
Need activities to be done in Victoria Part.
Thank you for taking the time to review Victoria House, we really appreciate it.We have just appointed a Well Being Coordinator who is currently completing our induction and will be joining Victoria House very soon.
I was very happy to leave my husband in Victoria House for respite. All the staff are very caring and looked after him well. Wouldn't hesitate to leave him there again. Highly recommend.
The staff are always Pleasant and polite.
Her room IS always clean and her personal hygiene is taken care of with care and dignity.
Her room is homely and we have been allowed to put up pictures from home. Mam is always clean and tidy and well looked after. I have no concerns.
Our late father spent his last few weeks in Victoria House & we couldn't have picked a better place for him to be looked after. The minute my sister & I went for a look around it had such a welcoming feel about it. The staff were so caring & couldn't do enough for dad & us. We had only just lost our mother when Dad was admitted to Victoria House we were feeling very emotional. The staff were extremely supportive & went out of their way to make sure we were ok. We would highly recommend Victoria House to anyone who might be looking for a Care Home for a loved one in the near future.
My Dad was a resident at Victoria House between 6/9/24 and 8/10/24 in the nursing department. During this time we found that the home met and exceeded our expectations. We have had experiences with 2 other care homes in the Stockton On Tees area and can say hand on heart that Victoria House provided the best care. The care from all staff was excellent, response time to any request was extremely quick and efficient. The food was of such a high standard. My family and I would like to express our thanks to you all.
My Mum is very happy to be here, and I'm happy that Mum's happy.
The nurses keep me updated and the communication is excellent.
The place is always clean and tidy.
No complaints from us. 10 out of 10!
Fantastic staff, great service. Take really good care of my mum.
We recently had a lovely afternoon tea organised by the home and have frequently observed my mum having fun and enjoying her stay.
Since my mum moved over here, I have been so happy with how she has settled. All the staff, without exception, have been amazing! Showing real, genuine care, love and attention. Whether I visit Monday morning or Sunday night, it is always consistent and I have so much appreciation and thanks to all the staff. Thank you.
The home is making my wife's life so comfortable and the care is excellent. Can't fault anything we are always made welcome as a family. The staff are so pleasant and caring for my wife. All needs are met and she is made as comfortable as possible. I would recommend anybody to place their family member here.
Staff very kind and caring. Very happy with the support caregivers who care for my mum. The environment is clean, tidy home, very welcoming relaxed and happy. Thank you all so much to all staff in all departments.
My uncle is residing in your care home at present. From the first point of contact with the home manager to nursing staff and care staff, I have been very impressed. Every time you phone, the staff are very polite and most helpful and on visiting, the interaction with the staff and residents is amazing. So please accept my appreciation for all that you do and you should all be very proud of your nursing home.
Victoria House is a well-run nursing home. It is very clean and the staff friendly. Having visited a number of different nursing homes over the last couple of years, I would say Victoria House is one of the best.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 14 Oct 2025
Residents, families, and members of the local community are in for a nostalgic treat this month as HC-One’s Victoria House Care Home in Stockton-on-Tees proudly hosts its first-ever Classic Car...
- 14 Oct 2025
HC-One’s Victoria House Care Home, in Stockton-on-Tees, is set to attend a special Fundraising Evening taking place on Friday, October 24, at 7pm at The Don Bar in Thornaby. This...
- 18 Sep 2025
HC-One’s Victoria House Care Home, in Stockton-on-Tees, has proudly shone the spotlight on one of its remarkable residents, Paul William Stephenson, a former RAF National Serviceman as the nation celebrates...
There are no upcoming events for Victoria House Care Home.
Accreditations
There are no accreditations posted yet for Victoria House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Victoria House Care Home
What types of Care is Victoria House Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria House Care Home have?
There are 70 Single Rooms.
What are the Facilities & Services at Victoria House Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Victoria House Care Home to the centre of Stockton-on-Tees?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House Care Home to verify any information. View our terms and conditions. Victoria House Care Home has an Enhanced Service -more info.