
When visiting, we have always found our mother to be very well cared forJanet B(Daughter of Resident/Service User)



When visiting, we have always found our mother to be very well cared forJanet B(Daughter of Resident/Service User)



The team at Victoria House Care Home, situated in the residential area of Stockton, supports older people to lead their best lives with personalised residential, nursing and dementia care.
The friendly home offers many facilities for residents to enjoy such as on-site hair salon, spacious garden and sensory room and the enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.
The catering team at Victoria House...
Care Provided by Victoria House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria House Care Home for full pricing details and T&Cs.
Contact Victoria House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Amanda Gell(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (70)
Victoria House Care Home Reviews (110)
Victoria House Care Home has a Review Score of 9.6 (9.578) out of 10, based on 15 reviews in the last 2 years.
Over all time Victoria House Care Home has 110 reviews.
2. Residents are very well cared for.
This care home is very welcoming. The staff are caring, considerate and helpful.
Very welcoming care home with very polite and caring staff. Very good activities for residents to participate in. Overall a fantastic, well managed care home. I would highly recommend Victoria House Stockton.
Home very clean, staff very pleasant and easy to talk to. Kept up to date on care plan. Food selection excellent. Always made welcome.
Staff very kind and honest.
The best part of Victoria House are the staff! Very caring, kind and honest. Had an incident where they found a large sum of money in a pair of trousers which has probably been there for years! They were on the phone immediately to report it, very much appreciated. They respond immediately to the smallest problems - maybe regarding mislaid items, mixed up equipment etc. They all seem to treat the residents with dignity and kindness.
I have visited on numerous occasions and staff have been friendly and helpful. My friend is looked after and cared for well.
When I visited my mum, I found her to be settled, relaxed and happy.
Very friendly and helpful staff, no complaints at all.
Very happy with the care received.
Staff are very approachable, helpful and the meals look delicious. Very good food. Home is very clean and tidy.
Extremely helpful manager and staff. Provided urgently needed care when we were in a crisis as a family.
A big thank you to your staff who care for my mum. A special thanks to the new manager - new ideas and practice which is very welcome.
Extremely pleased with the standard of care. I am very happy here.
A care home that sets very high standards for others to follow. Congratulations.
I come here every day. The friendliness of staff, all staff excellent.
She was extremely well cared for. All her needs were met 24/7.
The nursing team managed to stabilise her medical conditions which hadn't been managed in her previous care home and they did this within just two months of her moving there.
My Nana's dignity was maintained throughout her stay which was of utmost importance.
The staff were so friendly and always helpful.
My Nana was so happy throughout her stay which was the most important thing.
The end of life care she received was excellent and the staff supported us as a family more than we could have ever asked for.
I cannot recommend this home highly enough.
Further to my previous comment I agreed to three months to see if things improved. I am pleased to say great steps have been applied and maintained and my mother is beginning to be treated in a better way and standards in all areas are being raised.
The staff have always been polite and caring and courteous to myself and the clients. I couldn't fault the way they cared for my dad right up to the day he died. Other homes in the company at the time had a bad report but nothing I saw in and around the care home was of a low standard.
My mum came into Victoria House after a stay in hospital. She is well cared for, she is treated with dignity at all times. The staff are friendly and approachable. Mum has complex needs and is now settled and well cared for. The food is well prepared and well presented and nutritional. The home has a friendly atmosphere and is always clean.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 14 Oct 2025
Residents, families, and members of the local community are in for a nostalgic treat this month as HC-One’s Victoria House Care Home in Stockton-on-Tees proudly hosts its first-ever Classic Car...
- 14 Oct 2025
HC-One’s Victoria House Care Home, in Stockton-on-Tees, is set to attend a special Fundraising Evening taking place on Friday, October 24, at 7pm at The Don Bar in Thornaby. This...
- 18 Sep 2025
HC-One’s Victoria House Care Home, in Stockton-on-Tees, has proudly shone the spotlight on one of its remarkable residents, Paul William Stephenson, a former RAF National Serviceman as the nation celebrates...
There are no upcoming events for Victoria House Care Home.
Accreditations
There are no accreditations posted yet for Victoria House Care Home.
Meet the Team (0)
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