Harbour View Care Home

14A Bransty Road, Whitehaven CA28 6HA
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9.8 55 Reviews
  • Harbour View Care Home, Whitehaven
Harbour View Lodge is located in the town of Whitehaven and overlooks the harbour. The home is close to shops, amenities and public transport.

This tastefully decorated purpose built home provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Harbour View Lodge provides TV lounges and a quiet sitting room with beautiful harbour views, for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Meals based on traditional cooking using fresh produce are served, and residents can select from the daily choices menus available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged for individuals. A sensory/relaxation room has also been developed.

The home has an activities therapist who co-ordinates a varied programme of activities for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1198 – £1232
  • Self-Funded Nursing Care: £1198 – £1369
  • RESPITE Self-Funded Residential Care: £1318 – £1356
  • RESPITE Self-Funded Nursing Care: £1318 – £1506

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Harbour View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Leanne Morgan (Home Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Harbour View Care Home Reviews (55)

9.8

Harbour View Care Home has a Review Score of 9.8 (9.811) out of 10, based on 14 reviews in the last 2 years.
Over all time Harbour View Care Home has 55 reviews.

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Review from K Y (Son of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother became a Resident at Harbour View in February 2025 following a stay in Hospital.
From then to the present my Mother has received an excellent standard of care at Harbour View.
The Staff have helped make this difficult time easier for me and my Mother with their professionalism and the quality
of care she has received.
I have also found the Care given to my Wife to be exceptional and second to none.
At this difficult time the Staff at Harbour View have made matters easier with their care and professionalism. My Wife has been made to feel comfortable and safe and she is enjoying her stay there in Respite.
I would not hesitate to recommend Harbour View to anyone.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Harbour View Care Home

Thank you for your comments about your experiences at Harbour View Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a wonderful rest of your day!

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Review from Leanne C (Daughter-in-law of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has settled into the home brilliantly. The rooms are clean, comfortable and homely. My father in law has medical needs and the staff are excellent with meeting his needs and looking after him. They build a rapport with him and have built a good relationship with him very quickly. He
is quite active and the staff make sure that he never gets bored with activities daily and spend time with him having a chat. Would definitely recommend for your loved ones, it has taken off so much pressure knowing that he is getting well looked after.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Harbour View Care Home

Thank you for your positive feedback towards Harbour View Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy and we are very glad that your father-in-law is enjoying his stay with us!

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Review from Rachel T (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad came to harbour view this year and settled really well the staff have been amazing with him we as a family are secure in the fact that dad is looked after really well treated with dignity and respect and has made a new family the staff are also amazing with us keeping us up to date with dads needs
and keeping us involved with his care harbour view is a lovely place and I would recommend to any family facing placing a relative into care
Reply from Jack Pollard, Administrative Sales & Marketing Support at Harbour View Care Home

Thank you! We appreciate you taking the time to let us know how we are doing. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.

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Review from A C (Son of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really professional care for my Dad who is settled and very happy at Harbour view, really good communication from the staff to enable the best care for Dad highly recommended for anyone looking for care
Reply from Jack Pollard, Administrative Sales & Marketing Support at Harbour View Care Home

Thank you for your feedback and for taking the time to share your experience of Harbour View. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care and have a wonderful day!

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Review from S B (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has settled into Harbour View really well following a traumatic start.
The staff have all been extremely welcoming and are very friendly and helpful.
Although she is a picky eater, Mum has put on weight since arriving, and so the food must be to her liking!
I would prefer if care staff changed
uniform before serving food, or possibly to be done by kitchen staff.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Harbour View Care Home

Thank you for your positive feedback towards Harbour View Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mum has settled in. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If there is anything more we can do, please do not hesitate to reach out.

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Review from J D (Son of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a hospital stay and a need for respite care my mother needed a break and time to recoup. Quickly assessed for her needs the team sorted a variant of care and support and nothing was too much trouble. I would like to thank the managers and the team who made a great difference. The top floor
staff were amazing and mum had some good laughs along the way. Keep up the good work guys it is very much appreciated.
Reply from Louise Porter, Business Development Manager at Harbour View Care Home

Thank you from everyone at Harbour View for taking the time to write this lovely review. We appreciate your kind words & are pleased to hear your Mum enjoyed her stay with us! She is welcome back anytime!

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Review from Shaun M (Son of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which my Mam received at Harbour View was simply outstanding. From the very first moment I met with the lovely and understanding Manager I couldn't have felt more reassured and confident that my Mam was going to be looked after brilliantly. The staff are so caring, efficient and welcoming,
nothing was ever too much trouble for them. The bedroom was spotless, with a commanding view over the Harbour, enabling all our family to feel uplifted each time we visited. The food looked and smelled delicious. The staff who looked after Mam were so charming to her that she instantly felt at home. Medication was professionally administered and we were regularly informed of Mam's condition. This is a fantastic establishment; I cannot speak too highly of the loving and respectful team.
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Review from Tracey W (Niece of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Uncle received outstanding care from the team at Harbour View Care Home. It is a wonderful home, so welcoming, beautifully decorated and clean. Lovely home cooked meals and cake! The staff are amazing, incredibly kind, patient and compassionate. We cannot thank the team enough.
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Review from M J (Son of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam went to Harbour View for end-of-life care, as she had advanced dementia and other medical issues, the home is very clean, the rooms are beautifully decorated and the staff are amazing and professional. The staff showed great care and compassion for my mam and made her feel welcomed and safe.
They treated her as an individual and tried their hardest to ensure the last couple of weeks of my mam's life were peaceful and calm. In a very difficult time, with Mam's complex medical needs, they treated her with the highest care and respect and made her feel that she was part of their family. They also made us, the family, feel welcomed and also made sure we were kept fully informed about the health and wellbeing of my mam.
I cannot recommend Harbour View highly enough and I will always be grateful for the way they looked after my mam.
Reply from Tessa Matthews, Marketing at Harbour View Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Harbour View Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from L B (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam was in Harbour View for a short 6 days before she died but I wish we had found this nursing home sooner for her. The home is clean, tidy and welcoming and the staff are all kind, caring, compassionate and they really looked after my mam and us as a family. My Mam had suffered a severe stroke
and they were able to meet her complex needs and make her as comfortable as possible during her time with them and kept us fully updated and communicated with us well at all times. The other residents all looked happy and content to be there and the staff spoke to everyone as if they knew them inside out. I know the thought of nursing homes for your loved ones can be daunting and a worry but please look around Harbour View as it is a lovely place, with good staff, lovely rooms with lovely views and I felt settled knowing how well my mam was being looked after.
Reply from Maisie Lawrence, Marketing Assistant at Harbour View Care Home

Thank you for taking the time to share your experience at Harbour View. We are so sorry for your loss and offer our sincere condolences to you and your family. We understand how difficult this time must have been for you, yet it is reassuring to know that our team met your expectations and that your mam was comfortable during her final moments. Our team truly appreciates your positive feedback and recommendations to others. It means a great deal to us to know you felt your mam was treated with dignity and compassion and that you supported yourself during such a challenging time. If there is anything more we can do, please don't hesitate to reach out.

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Review from Gemma W (Daughter of Resident) published on 19 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam went into Harbour View after 4 months of being in hospitals. We were over the moon when mam got a place at Harbour View. From when she arrived she recieved excellent care and service as did we, her family. All the staff are so professional from management to carers, nurses, domestics, kitchen
staff and maintenance. My mam was only at Harbour View 24 hours and our family cannot thank this team enough for the excellent and dignified care given to my mam at the end of her life because you all made a massive difference to the rest of our lives. Thank you all.
Reply from Maisie Lawrence, Marketing Assistant at Harbour View Care Home

Hello, thank you for your kind comments about our entire team at Harbour View. We truly appreciate you taking the time to share your mum's experience during her time with us, and we are very sorry to hear about your loss. We understand how difficult it must have been, but we are glad that you felt our team lived up to expectations and treated your mum with the dignity and compassion she deserved in her final moments. If there is anything more we can do to support you, please do not hesitate to reach out. Take care, and thank you once again.

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Review from Susan Q (Daughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was delighted to find that Harbour View could offer respite accomodation at short notice for my mam. After initial anxiety about going to Harbour View, my mam settled nicely into the warm, friendly environment. The room was pleasant and the overall ambience of the home was welcoming. All the staff
I met were polite and friendly I went away reassured that mam would be well cared for. Chatting to Mam following her stay she commented on how friendly everyone was and how lovely the meals were. The activities coordinator was a bubbly person who obviously enjoyed her role in the home. Mam is already booked for her next stay. Thank you Harbour View.
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Review from Margaret J (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad went in for a long weekend while we were away. Loved it and asked if he could move in. Been there about 18 months now, happy, lovely staff.
Activities provided if want to take part, trips to town for ice creams.
Kept informed when jabs etc are required.
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Review from Brenda M (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely care home, with amazing staff. Couldn't ask for a better care home. I would definitely recommend it. The staff were sympathetic and caring when Mam passed away, and supported my family and me.
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Review from J P (Grandson of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granda suffered from dementia and was placed into Harbour View Care Home. He was looked after superbly and with the upmost amount of care and I cannot thank the staff enough. They looked after him until his passing and supported him in his new surroundings. Harbour View allowed my granda to meet
new people and enjoy a different experience and he loved it. The staff are friendly and down to earth, especially with the residents. I couldn’t thank Harbour View enough for their support after my granda’s passing.
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Review from B E (Sister of Resident) published on 15 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing bad to say about the home. Staff and care is fantastic. You get a warm welcome on entering the home and I wouldn't want my brother to live anywhere else. A big well done to everyone and thank you.
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Review from Ailsa H (Niece of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle came into the home for short stays to start off with for a couple of days here and there, until his condition worsened and he moved in full-time. I was a bit hesitant at 1st as my dad had stayed in Harbour View Care Home previously till he died and his care was questionable. Since the new manager
has taken over she has turned the home round a full 180 and the care for my Uncle was second to none from the day he went in until the day he left. We were very well looked after by the staff especially the day my Uncle passed the staff were fantastic making a difficult day that bit easier.
I would recommend the home to anyone that is having to make the sad decision to have to place their loved ones in residential care.
Well done to the manager and everyone who works at Harbour View, you are all outstanding and I can't thank them enough.
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Review from Sara R (Wife of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harbour View Care Home, is an outstanding care home.
I witnessed first-hand after my partner moved in how dedicated the staff are.
The home manager and all the staff, at every level, are brilliant.
They are a hard-working team, that gives care and support not only to the residents but to visiting
family members
The short time my partner who then became my husband while in the home received care on and above a level that is exceptional.
He sadly passed on the 23rd March 2023, aged 52, the staff, I cannot thank you enough for everything they brought to the last weeks of his life, with their support and care on a level that is outstanding. I thank each and every one of you from the bottom of my heart.
Reply from Harriet Sharland, Marketing Assistant at Harbour View Care Home

Thank you, Sara, for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your father was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.

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Review from Paul W (Friend of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the facilities and staff. The staff go about their work diligently and professionally showing compassion at all times. There is a positive culture where residents and visitors are supported. Meals are adapted to suit individual preferences.
Security is good with keypads
on all exits.
Professional advice on process and funding is also available. I was introduced to the manager who was most helpful at all times.
End-of-life care provided was exceptional, approached with dignity and care.
The facility is having a phased refurbishment and the room we had use of was clean and tidy.
Thanks to everyone involved. Keep up the great work.
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Review from Eric T (Brother-in-law of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and respect for my brother in law. He is extremely well looked after by very professional members staff who cannot do enough to help him. The care home is very well run to high standards of medical care, cleanliness and catering.
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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Harbour View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.811 for Harbour View Care Home is calculated as follows: ( (129 Excellents x 5) + (30 Goods x 4) ) ÷ 159 Ratings = 4.811
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harbour View Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Leanne

Leanne Morgan

Job Title: Home Manager Joined: 2022

My name is Leanne Morgan. I have been a qualified adult nurse since 2005. I have worked in a variety of roles during my career, starting off on the Elderly care ward at the West Cumberland Hospital, then moving to work as a community nurse in the Whitehaven team for 9 years. Whilst my 3 children were young, I was offered a position as a school-aged immuniser, which was great at the time for family and work-life balance, but I missed general nursing.


In 2020, I applied for a job role as a night nurse at Harbour View, where I was successful in gaining this position and was quickly promoted to Deputy Home Manager. I worked as the Deputy Manager, and in 2022, I was successful in promotion to Home Manager and have been in this role ever since.

Frequently Asked Questions about Harbour View Care Home

What types of Care is Harbour View Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Harbour View Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Harbour View Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Harbour View Care Home to the centre of Whitehaven?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Harbour View Care Home to verify any information. View our terms and conditions. Harbour View Care Home has an Enhanced Service - more info.