Harbour View Care Home

14A Bransty Road, Whitehaven CA28 6HA
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9.8 61 Reviews
  • Harbour View Care Home, Whitehaven
Harbour View Lodge is located in the town of Whitehaven and overlooks the harbour. The home is close to shops, amenities and public transport.

This tastefully decorated purpose built home provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Harbour View Lodge provides TV lounges and a quiet sitting room with beautiful harbour views, for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Meals based on traditional cooking using fresh produce are served, and residents can select from the daily choices menus available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged for individuals. A sensory/relaxation room has also been developed.

The home has an activities therapist who co-ordinates a varied programme of activities for residents.
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Care Provided by Harbour View Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1198 – £1232
  • Self-Funded Nursing Care: £1198 – £1369
  • RESPITE Self-Funded Residential Care: £1318 – £1356
  • RESPITE Self-Funded Nursing Care: £1318 – £1506

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Harbour View Care Home to find out the exact price for your requirements.

Contact Harbour View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Harbour View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leanne Morgan (Home Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Harbour View Care Home Reviews (61)

9.8

Harbour View Care Home has a Review Score of 9.8 (9.757) out of 10, based on 20 reviews in the last 2 years.
Over all time Harbour View Care Home has 61 reviews.

Overall Experience
  • 53
  • 7
  • 1
  • 0
  • 0
Date Published
  • 61
  • 5
  • 13
  • 20
  • 41
Reviewer Connection to Harbour View Care Home
  • 21
  • 12
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Gordon C (Husband of Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No relative of my wife's has any complaint about Harbour View Lodge care home or any of the staff or management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Harbour View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.757 for Harbour View Care Home is calculated as follows: ( (178 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 230 Ratings = 4.757
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Harbour View Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

Leanne

Leanne Morgan

Job Title: Home Manager Joined: 2022

My name is Leanne Morgan. I have been a qualified adult nurse since 2005. I have worked in a variety of roles during my career, starting off on the Elderly care ward at the West Cumberland Hospital, then moving to work as a community nurse in the Whitehaven team for 9 years. Whilst my 3 children were young, I was offered a position as a school-aged immuniser, which was great at the time for family and work-life balance, but I missed general nursing.


In 2020, I applied for a job role as a night nurse at Harbour View, where I was successful in gaining this position and was quickly promoted to Deputy Home Manager. I worked as the Deputy Manager, and in 2022, I was successful in promotion to Home Manager and have been in this role ever since.

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Jackie Collins

Job Title: Deputy Manager Joined: 2025

Hi, my name is Jackie, and I am the Deputy Manager here at Harbour View Care Home

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Lyndsey Hodgson

Job Title: Administrator Joined: 2021

Hi, my name is Lyndsey and I am the Administrator here at Harbour View Care Home

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