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- Barchester Lanercost House Care Home







Located on a modern residential housing estate on the outskirts of Carlisle, Lanercost House offers easy access to local amenities with the Scottish Borders, Historic Carlisle and the beautiful Lake District nearby. The home provides first-class 24-hour nursing care. Their dedicated Carlyle Suite offers expert dementia care for adults over 50 with associated challenging behaviours.
A team of highly-qualified and attentive staff really focus on the individual needs of residents with...
Care Provided by Barchester Lanercost House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Lanercost House Care Home for full pricing details and T&Cs.
Contact Barchester Lanercost House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Janette Lawrence (General Manager)
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (38)
Barchester Lanercost House Care Home Reviews (75)
Barchester Lanercost House Care Home has a Review Score of 9.8 (9.777) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Lanercost House Care Home has 75 reviews.
Excellent facilities and wonderful staff, all go above and beyond to make Dad's 80th birthday one to remember for the whole family.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Lanercost House Care Home rose to the challenge of preparing a last-minute birthday celebration for my father's 80th. As a new resident we were worried that there wouldn't be time to prepare a party, but they went above and beyond to ensure that family and friends could celebrate. She organised a singer, the room and balloons etc-it was perfect. We couldn't have asked for more and all on her day off, coming in especially. An amazing place with amazing staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother is receiving end-of-life care at Lanercost House. The important word is care. Everyone, from the manager to the handyman really cares about her comfort and her dignity. I cannot praise them enough - management, admin and clinical all go the extra mile to ensure that she gets attentive, caring and respectful treatment. My mother says she feels safe, and that is extremely important to the family. We could not wish for a better care home. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My wife went into Lanercost House for dementia care about 2 weeks ago. The staff and the manager have been totally supportive both to me and my wife before admission and in the initial very difficult time of taking over care from me. The staff have been very friendly and professional and seem to understand the trauma that this illness generates in the affected partner and their family, particularly in their nearest and dearest carer. The rooms are a little small but well-decorated and the regime is relaxed, clean, comfortable and reasonably staffed. It is early days but I am very happy for my dear wife of over 55 years to be in the care of Lanercost House.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband was a respite patient in June and is in the latter stages of Parkinson’s. l was a little apprehensive and felt guilty, but as his carer, l knew l needed help. l should not have worried - his stay was absolutely brilliant, and the care and attention were first class. They were aware of his needs and the importance of Parkinson’s medication and how it has to be given at specific times and understood his eating and drinking issues. His room and bed were spotless. Communication was brilliant, and he made a favourable impression on everyone he came in contact with. No issues or health problems arose, and I can now continue caring for him with the knowledge that when l need a break again and there is availability, he would be welcome back. Many thanks from a happy, grateful wife.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My father has been in Lanercost priory in Carlisle since 2019. When he arrived from the hospital, he was a dead man walking. He could barely stand up; he had forgotten how to eat and swallow and was told he would have a long-term catheter. When I have seen him the day he arrived at Lanercost, it broke my heart even though I visited him in hospital just four weeks before. His hospital discharge notes said ‘end of life care’. No one expected my dad to live over the next few days. But the love, care, support, and determination of the carers brought my dad back to life. They saved his life! Helping him eat and drink and spending time to get my dad back to a healthy diet. They did not give up on him. Catheter removed and amazing weight gain! He is the man he was except for Alzheimer’s. He has now been in Lanercost for almost three years this September! Thank you, Lanercost carers and management for saving my dad's life.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We came for Queens Jubilee family fun day recently. We all loved our time together with my grandmother. The festival was amazing and the staff brilliant. My grandmother was even dancing in her chair. Thanks to everyone at Lanercost House!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mum has been at Lanercost Care home for 2-months now, and she is settling in very well. The Carers are fantastic, so kind and friendly, can't thank them enough.
So very happy.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband seems happy here. Always clean. The nurses get what he wants.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mum has only been at Lanercost House for three and a half months. At present, I can only speak highly of the place and staff. Everyone seems to be helpful.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Extremely helpful, plenty of activities always clean and well dressed. The food seems to be very good. The room is small but adequate with all amenities. The meeting place in the lounge is good for stimulation.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mum is much happier since she was moved to a brighter room with better views and is able to visit the garden. She enjoys activities and doesn't feel pressurised into taking part in those she is not so keen on. She speaks highly of care and attention paid to her by specific staff members but felt more recently that there were more unfamiliar faces. Once I was familiar with booking online I was able to book specific days ahead so everyone was kept informed. Most time the phone is answered and any queries are dealt with. During the isolation periods, I was kept informed and able to visit in a side room.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Extremely helpful and friendly staff who did everything they could to welcome and look after my mother-in-law.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Me and my son went to visit my Dad today for the first time since lockdown, social distancing of course. Pity about the weather as we had to sit outside the window but I would do that over and over again just to see my Dad. This was the first time for me to visit the home as my Dad went in Lanercost whilst on lockdown. Was so happy to see my Dad looking so well and happy which really put my mind to rest and he was so pleased to see the both of us. The staff are very nice and my Dad seemed to get on well with them. Hopefully, we will soon be able to visit more than once a week as it will be another 3 weeks before I can see him again.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
During this lockdown they have excelled, they have been cheery, happy, open to any questions we have, they always have plenty of time to talk to you when you phone, the correspondence as to what is happening has been second to none.
The girls have been brilliant in keeping us in contact with Mam by Whatsapp, this is very much appreciated by us as a family, you have made this difficult situation easier for us, as we know Mam is in good hands.
I would recommend this care home without a doubt, food is excellent, rooms bright and airy, but it is the staff who make it home, they become part of your family.
Take care and stay safe, looking forward to seeing you all when we get back to visiting.
Good wishes to you and your families.
Thank you for taking the time to review the home and the kind comments regarding the team on Priory Unit. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding the home and team who work hard to deliver high standards of...
I want to take this opportunity to thank the staff of Priory Unit at Lanercost House. The care was excellent and the carers went well beyond what I might have expected, arranging face time calls to my Mother during the lockdown period and remaining so positive and friendly at such a difficult time for us all. The carers were unbelievably kind to my Mother during her stay and made myself and my sister feel reassured that she was in such safe hands and was kept comfortable during her final months. A huge thank you.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I would like to take this opportunity to thank all the carers/staff at the priory unit in these difficult times, my mam has been a resident of the priory unit for less than 12-months but was a resident of another suite (excellent caring staff)! Previously, she was made to feel welcome and has been extremely well looked after since she has been a resident there, we as a family want to thank you all at the care home for taking care of Mam during this covid 19 pandemic, and keeping us informed while risking your own health. Thank you from the bottom of our hearts! If there is anything that we can help with, please don't hesitate to contact me, stay safe.
Thank you for your feedback during this challenging period for all and taking the time to review our home, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother is well looked after, all staff are good at their job and very friendly. I've been coming for three years now, the place is always clean and tidy, the food is good, I've tried it myself. My mother's room is nice. She is always dressed smartly every day, she gets her hair and nails done every week, and they keep them well entertained with different things all the time.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Staff are caring, kind and professional. Home clean (not that nursing home smell). All staff friendly, even though, at times seem short-staffed.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister came into Lanercost 2 years ago, she is very happy with all the care given, which is high-quality care. Managers are always happy to help with any questions, even the Divisional Director is very approachable.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (1)
- 08 Aug 2026
What a fabulous afternoon we had at our garden party! There was plenty of singing, dancing, and laughter all around. The sun was shining, the drinks were flowing, and the...
- 08 Aug 2026
We had a wonderful time visiting our lovely friends at St Barnabas Church for their Dementia Café! The bingo was great fun and definitely became a little competitive! We enjoyed...
- 05 Aug 2026
Harry has always shared wonderful stories about the horses he grew up with and the special memories of his grandad’s horses. His love for horses has never faded—it really is...
- 06 Oct 2026Organiser: Barchester Lanercost House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Lanercost House Care Home.
Meet the Team (18)

My name is Janette Lawrence and I am the General Manager here at Lanercost House.
I have many years of nursing and management experience and work hard with my team to provide a kind, caring and comfortable environment for our Residents.
We pride ourselves in taking forward the values of Barchester Healthcare when planning the holistic needs of our Residents and welcome families to be part of this process.
I operate an open door policy, so please feel at ease to call in for a chat with either myself or one of the Team if there is anything you would like to discuss.

Hi, my name is Colin and I am the Deputy Manager at Lanercost House.
I joined the team in August 2023 having worked in both nursing and management roles for over 20 years.
I am delighted to bring my experience to a staff group that demonstrates their passion and caring to all who have contact with the home.
For me, everyone has their own story to tell, and their own difficulties to overcome and what we strive for here at Lanercost House is listening to your story and supporting you with your difficulties so you can live life to the fullest.
I hope you take the opportunity to come and see what we do here, the door is always open.

Hello, my name is Kaye, and I am the resident ambassador of Lanercost House Care Home.
I have been living at Lanercost House since 2016 after having suffered from a stroke, which left me bedbound and unable to talk. Since then, I have been getting around in an electric wheelchair and am working on re-learning how to walk.
I cannot talk; however, I use my own sign language and hand movements to communicate. I often like to greet visitors as they enter the home and show off my artwork, which I am very proud of.
In 2025, I won the Care Awards as National Resident Ambassador of the Year. I am very proud of this achievement and may show off my Star badge and photo to you.
I am very passionate about all things fashion and beauty and love seeing people's outfits and complimenting them.
Overall, I look forward to meeting new people and getting to welcome them to Lanercost.

Hi, my name is Becky, and I am the Administrator here at Lanercost House.
I have worked in Administration for many years, including with the NHS. I love the variety in the role, meeting our Residents and their families and supporting them through the process of moving into our home.
It is a pleasure to work here and be part of the Lanercost family. We all work together to provide our Residents with a wonderful life.
I operate an open-door approach, so please feel free to pop into my office for a chat!

Hi, my name is Sadia, and I am the Administration Assistant at Lanercost House. I joined the Admin team at Lanercost in 2024 after having previously worked in retail.
My favourite part of the job is meeting new people and enquirers and showing them around our beautiful home. I am always available at Reception for a chat and will always try my hardest to answer any questions any enquirers, visitors, residents, or staff may have.
Outside of work, I spend time with my three cats, Maya, Moon and Mochi, who are all black and white cats and love causing chaos!
Overall, I will always ensure that you receive the warmest of welcomes to Lanercost House.

I joined Barchester Healthcare in April 2017. I thoroughly enjoy looking after the Residents and spending time chatting with them and supporting their daily activities of life. I am proud to lead this unit with a whole team approach.
I continue to develop my skills to support our Residents on a day-to-day basis, I enjoy my job and enjoy any training that helps with my continued development that enhances the delivery of great Quality Care to my Residents within the Home.

Hello! My name is Sophie, and I am the head of Priory Unit.
I started working here in 2025 and help lead the Priory team and manage it. We aim to provide residents with dementia the utmost dignified care possible, enriching their lives through food, activities and care.
My favourite part of the job is meeting new residents and getting to know them more. I love hearing people's life stories!
At home I have a dog called Flynn who I adore. Flynn loves to come into the Home sometimes and cuddle with the residents.

My name is Tracy. I am the Head of Unit of The Carlyle Suite.
Prior to commencing my nurse training, I worked as a care assistant in a nursing home in Weston-super-Mare. It was here that I found my passion for caring for the elderly and, after several years of working as a carer, I applied for my nursing job.
I commenced my RGN training way back in 1990 in Bristol, thirty-six years ago! Our cohort was one of the first Project 2000 intakes, for those of you old enough to remember Project 2000.
Six years ago, I made the leap from the NHS into the private sector, where I worked as the deputy manager in another local care home and, for the last three years, was the Home manager of that home.
In my spare time, I spend time with my family, my dog and my horse!
I look forward to meeting you all and am always available for a chat on how we can support your loved one!

Making a difference to our residents is fundamentally the biggest privilege within our role. I am passionate about providing the best practice palliative care, supporting both residents and family during the most difficult of times.

Hello, my name is Renata, and I am one of the Care Practitioners on the Sycamore Unit.
As part of my job, I lead the team and ensure that the Carers are doing their very best and providing your loved ones with quality care, respect and dignity. I have been with Barchester since 2006 and have enjoyed learning as I go in the job. Over the years, I have met so many wonderful people and have taken care of many, many residents. I love getting to know each person's likes and dislikes and getting to speak to them about these.

Hi, I'm Alan, the Senior Head of Maintenance at Lanercost House.
My role is paramount when it comes to our Residents, Relatives and Colleagues. I am responsible for ensuring the home environment is of the highest standards possible, ultimately creating a safe and warm place for Residents to live and for my Colleagues to work.
I re-joined Lanercost House in January 2023 after previously being part of the team since 2003. I value being part of Barchester Healthcare, and I am pleased I have been able to find my way back to working here at Lanercost.

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with Residents.

I joined the Lanercost House family in June 2021 as a Care Assistant and then joined the activities team in May 2022.
I love bringing joy and fun to residents, relatives, and staff on a daily basis as well as planning and organising themed days, events, and celebrations.
I think the activities’ role is very important for Residents' well-being. Whether they like to keep active with armchair exercises, join in with our weekly quiz or hop in the minibus for a day out - there is something for everyone. I aim to ensure that each Resident's interests and hobbies are supported.
I am passionate about creative and sensory activities and I love to sing and dance together with Residents. I love my job!

Hi, I’m Duncan, I work as part of the Activities Team here at Lanercost House.
I joined Lanercost in 2023 after taking early retirement from my career in banking as a financial advisor. I did take a few holidays in between, but the drive to want to work and make a difference brought me back to employment and I now enjoy working three days a week, doing something I love. Putting a smile on the faces of the Residents and enriching their lives through meaningful activities and interactions is the most rewarding feeling.
I am kept busy outside of work looking after my young grandson, and leisurely I enjoy good food and am an avid Newcastle United supporter!

Hi, my name is Sean, and I am the head chef at Lanercost House. I started working here in 2026 and have enjoyed making delicious, nutritious meals for our residents. My favourite part of the job is meeting and greeting the residents and helping them decide what they want for their meal. I am always more than happy to whip up the residents’ meal of their choice if they don’t want anything off the menu.
Overall, I thoroughly enjoy working in the Kitchen and leading the hospitality team. I have always worked in catering, with previous experience in Restaurants and Hotels.
I look forward to meeting your loved ones and cannot wait to get to know them!

Hello, I'm Diane and I am a Kitchen Assistant here at Lanercost House.
I joined Lanercost in January 2022, I love my job and want to do my best for the Residents every day, I particularly enjoy interacting with them and enriching their lives through companionship.
In my spare time, I volunteer at school and community clubs, as well as keeping busy looking after my Niece and, when time allows in my busy schedule I also enjoy whipping up a storm in the kitchen.

Hi, my name is Jo, and I am the Food and Beverage Assistant here at Lanercost House. I have been working here since 2015.
My Job is to help out in the Kitchen, set up the bistro, and set all the dining rooms up ready for the residents' meals.
My favourite part of the job is speaking to residents and families and getting to know them better. I also enjoy getting to set up for parties and events, creating memorable moments for residents and their families and friends. My role allows me to get to know residents individually and find ways to help them settle in and feel comfortable.
At home, I have 2 dogs, and I enjoy spotting wildlife and doing crafts.

Hi, my name is Gergana, but you can call me Geri!
I am the Head Housekeeper of Lanercost House and Carlyle Suite. I have previously worked with Lanercost as a housekeeper and, after a short break, came back. I then returned to Lanercost in 2024 as a housekeeping assistant.
As part of my job, day-to-day, I ensure the home environment and residents' rooms are looking clean and presentable. I am a perfectionist, so I ensure everything is perfect. I ensure that laundry is done to a high standard and that residents' clothes are well taken care of.
In my spare time, I enjoy baking and spending time with my children.
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