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Barchester Lanercost House Care Home

Berkeley Grange, Newtown Road, Carlisle, Cumbria CA2 7PW
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Barchester Lanercost House Care Home, Carlisle
Barchester Lanercost House Care Home, Carlisle
Barchester Lanercost House Care Home, Carlisle

Located on a modern residential housing estate on the outskirts of Carlisle, Lanercost House offers easy access to local amenities with the Scottish Borders, Historic Carlisle and the beautiful Lake District nearby. The home provides first-class 24-hour nursing care. Their dedicated Carlyle Suite offers expert dementia care for adults over 50 with associated challenging behaviours.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with...  

Care Provided by Barchester Lanercost House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Lanercost House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Janette Lawrence (General Manager)

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (38)

Barchester Lanercost House Care Home Reviews (75)

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9.8

Barchester Lanercost House Care Home has a Review Score of 9.8 (9.777) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Lanercost House Care Home has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from Daphne H (Wife of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

I cannot praise the staff enough. My husband is treated with dignity and respect and he is very well cared for. This really is a home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lanercost House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Lesley D (Sister of Resident) published on 13 February 2020 Submitted via Postal Card
Overall Experience

All staff are kind and caring to both my brother and me. Home is clean and food good.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Lanercost House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Marion W (Daughter of Resident) published on 24 January 2019 Submitted via Website
Overall Experience

My mum has been a resident in the Priory Unit since July 2018, and I’m very pleased with the care she receives. The home is well organised and I wouldn’t hesitate to recommend it. The staff are always very caring, attentive, patient, friendly, professional and approachable. There are always staff available in the unit to speak to if you have any comments or questions. There are also activities taking place every weekday for those residents who wish to take part.

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Review from Neil D (Son of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience

I have nothing but praise for the care my mother received in Lanercost House nursing home during the 3 and a half years she was there. The facilities, management and especially staff were totally professional but very caring and she received the very best care and attention at all times.

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Review from Elizabeth S (Wife of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience

My husband was a resident in the Priory Unit of Lanercost House for about six months. His condition and health changed during that time but he was always treated with care and dignity. The staff were able to adjust the care given as his needs altered. At the end of life, he was cared for with great patience and such love. The staff also supported my family and myself with patience and concern. I am very grateful to the nursing staff and carers who looked after him.

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Review from M B (Husband of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

My wife has been well cared for after she was admitted to Priory Unit, Lanercost House 3 months ago. She is very happy in her new surroundings.

Reply from Wendy Carruthers, GM at Barchester Lanercost House Care Home

Thank you for your comments and glad your wife has settled well in her new home.

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Review from Richard E (Son of Resident) published on 26 February 2018 Submitted via Website
Overall Experience

My Late Father was a resident of Lanercost House from July 2014 to late December 2017. The Staff at the Home were always most kind, diligent and caring, making Dad's last few years when he was suffering from late-stage Parkinsons, as comfortable and safe as possible. Family and friends were also made to feel most welcome, especially my Mom who visited at least three times a week.

In addition to the general excellent care, the activities were very good, and Dad greatly enjoyed the various functions regularly organised by the hardworking staff.

The Home was always clean and warm.

Thank you once again to the lovely staff at Lanercost House Care Home, you are a credit to your Profession.

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Review from Julie M (Daughter of Resident) published on 15 January 2018 Submitted via Website
Overall Experience

My father was admitted to the elderly frail unit and was treated with dignity and respect by all staff. He was only there a short time before passing on but was happy there. The nursing staff and carers were exemplary. A top class facility for the city and I consider myself lucky that my father could be there for his final days. Safe nurtured and loved. Treated with dignity, even in death, when the staff lined up to say goodbye to him as he left the building. Sincere thanks to all from the family, who will never forget your kindness.

Reply from Wendy Carruthers, Senior General Manager at Barchester Lanercost House Care Home

Thank you Julie for your lovely comments we appreciate them very much and thank you for choosing Lanercost House to care for your father.

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Review from S C (Daughter of Resident) published on 7 December 2017 Submitted via Postal Card
Overall Experience
The home and staff are always willing to help with any arising issues.
Personal care/household issues (food, clothing etc) very well maintained.
Parental care - even though the need is limited - is well understood.

Overall excellent care, very approachable organisation at all levels.

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Review from Richard T (Son of Resident) published on 15 November 2017 Submitted via Postal Card
Overall Experience
A lovely, friendly environment. A great location being close to the Cumberland Infirmary. A clean, warm modern building with all the facilities that you would want from a care home.

The buildings are very spacious and well laid out. A great reception and dining area. The staff are warm, polite, friendly and trained to the highest standard. A really friendly care home.

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Review from Frances P (Wife of Resident) published on 2 November 2017 Submitted via Postal Card
Overall Experience
My husband has been in residential care since February 2016 in a succession of homes who subsequently could not meet his needs fully. Now, in the Carlyle Suite, his care is exemplary. It could not be better in my view. My daughters and I see a smiley face, not a glum one from my husband when we visit.

And we see glimpses of his cheeky and jokey ways and glimmer in his eyes. Thank you so much.

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Review from Josie W (Wife of Resident) published on 24 October 2017 Submitted via Postal Card
Overall Experience

I am very happy with the home. I would highly recommend the home to friends and family. The staff are kind and very professional.

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Review from Joan S (Daughter of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

My mum has been in this unit for almost two years. For much of that time, she has been dependent on nursing care, carers for personal care in relation to feeding and dressing, and is unable to use a wheelchair even. When out of bed she has to use a special chair into which she is hoisted. My mum has suffered no infections or break in her skin since she arrived in the unit, except a tooth infection, that resulted in extraction followed by antibiotics. The care has been exemplary!

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Review from Elizabeth A (Wife of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience
On our arrival to the Carlisle Suite, we were welcomed by the staff. My husband's care nurse was there from the start which was very good.
The care my husband was given and myself was first class. The staff was lovely and could not do enough for him and myself.
Lovely meals, the food was very good, he loved the sweets.
Very good room my husband had, looking right on to the garden.
Sadly my husband's time was cut short by his sudden death on the 22nd December early morning. The staff was so caring with us and were upset which to me showed how much they all cared.

So much care and love to the patients.

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Review from Susan S (Daughter of Resident) published on 6 January 2017 Submitted via Postal Card
Overall Experience
My parents came to Lanercost in October 2014. When the previous general manager was there. The move for both my parents was handled efficiently, with minimum fuss. It was a relatively easy process at a particularly difficult time.
My father has since passed away, but my mother is still a resident at the home and I cannot fault the amazing care and attention she receives from all the staff. A special mention to a particular staff member as she is especially committed to caring for all the residents. That said all the staff members are consistently polite, efficient and knowledgeable.

A very well run home which I would highly recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (1)

News
  • 08 Aug 2026

    What a fabulous afternoon we had at our garden party! There was plenty of singing, dancing, and laughter all around. The sun was shining, the drinks were flowing, and the...

  • 08 Aug 2026

    We had a wonderful time visiting our lovely friends at St Barnabas Church for their Dementia Café! The bingo was great fun and definitely became a little competitive! We enjoyed...

  • 05 Aug 2026

    Harry has always shared wonderful stories about the horses he grew up with and the special memories of his grandad’s horses. His love for horses has never faded—it really is...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Lanercost House Care Home.

Meet the Team (18)

Janette Lawrence
Janette LawrenceJob Title:General ManagerJoined: 2022

My name is Janette Lawrence and I am the General Manager here at Lanercost House.

I have many years of nursing and management experience and work hard with my team to provide a kind, caring and comfortable environment for our Residents.

We pride ourselves in taking forward the values of Barchester Healthcare when planning the holistic needs of our Residents and welcome families to be part of this process.

I operate an open door policy, so please feel at ease to call in for a chat with either myself or one of the Team if there is anything you would like to discuss.

Colin Graham
Colin GrahamJob Title:Deputy ManagerJoined: 2023

Hi, my name is Colin and I am the Deputy Manager at Lanercost House.

I joined the team in August 2023 having worked in both nursing and management roles for over 20 years.

I am delighted to bring my experience to a staff group that demonstrates their passion and caring to all who have contact with the home.

For me, everyone has their own story to tell, and their own difficulties to overcome and what we strive for here at Lanercost House is listening to your story and supporting you with your difficulties so you can live life to the fullest.

I hope you take the opportunity to come and see what we do here, the door is always open.

Kaye Bracegirdle
Kaye BracegirdleJob Title:Resident Ambassador

Hello, my name is Kaye, and I am the resident ambassador of Lanercost House Care Home.

I have been living at Lanercost House since 2016 after having suffered from a stroke, which left me bedbound and unable to talk. Since then, I have been getting around in an electric wheelchair and am working on re-learning how to walk.

I cannot talk; however, I use my own sign language and hand movements to communicate. I often like to greet visitors as they enter the home and show off my artwork, which I am very proud of.

In 2025, I won the Care Awards as National Resident Ambassador of the Year. I am very proud of this achievement and may show off my Star badge and photo to you.

I am very passionate about all things fashion and beauty and love seeing people's outfits and complimenting them.

Overall, I look forward to meeting new people and getting to welcome them to Lanercost.

Becky Lightowler
Becky LightowlerJob Title:Home AdministratorJoined: 2021

Hi, my name is Becky, and I am the Administrator here at Lanercost House.

I have worked in Administration for many years, including with the NHS. I love the variety in the role, meeting our Residents and their families and supporting them through the process of moving into our home.

It is a pleasure to work here and be part of the Lanercost family. We all work together to provide our Residents with a wonderful life.

I operate an open-door approach, so please feel free to pop into my office for a chat!

Sadia Asha
Sadia AshaJob Title:Administration AssistantJoined: 2024

Hi, my name is Sadia, and I am the Administration Assistant at Lanercost House. I joined the Admin team at Lanercost in 2024 after having previously worked in retail.

My favourite part of the job is meeting new people and enquirers and showing them around our beautiful home. I am always available at Reception for a chat and will always try my hardest to answer any questions any enquirers, visitors, residents, or staff may have.

Outside of work, I spend time with my three cats, Maya, Moon and Mochi, who are all black and white cats and love causing chaos!

Overall, I will always ensure that you receive the warmest of welcomes to Lanercost House.

Catalin Radu
Catalin RaduJob Title:Head of Sycamore UnitJoined: 2017

I joined Barchester Healthcare in April 2017. I thoroughly enjoy looking after the Residents and spending time chatting with them and supporting their daily activities of life. I am proud to lead this unit with a whole team approach.

I continue to develop my skills to support our Residents on a day-to-day basis, I enjoy my job and enjoy any training that helps with my continued development that enhances the delivery of great Quality Care to my Residents within the Home.

Sophie Ross
Sophie RossJob Title:Head of Priory UnitJoined: 2025

Hello! My name is Sophie, and I am the head of Priory Unit.

I started working here in 2025 and help lead the Priory team and manage it. We aim to provide residents with dementia the utmost dignified care possible, enriching their lives through food, activities and care.

My favourite part of the job is meeting new residents and getting to know them more. I love hearing people's life stories!

At home I have a dog called Flynn who I adore. Flynn loves to come into the Home sometimes and cuddle with the residents.

Tracy Breeden
Tracy BreedenJob Title:Head of Carlyle SuiteJoined: 2026

My name is Tracy. I am the Head of Unit of The Carlyle Suite.

Prior to commencing my nurse training, I worked as a care assistant in a nursing home in Weston-super-Mare. It was here that I found my passion for caring for the elderly and, after several years of working as a carer, I applied for my nursing job.

I commenced my RGN training way back in 1990 in Bristol, thirty-six years ago! Our cohort was one of the first Project 2000 intakes, for those of you old enough to remember Project 2000.

Six years ago, I made the leap from the NHS into the private sector, where I worked as the deputy manager in another local care home and, for the last three years, was the Home manager of that home.

In my spare time, I spend time with my family, my dog and my horse!

I look forward to meeting you all and am always available for a chat on how we can support your loved one!

Layla Utting
Layla UttingJob Title:Senior NurseJoined: 2014
Hi, my name is Layla and I am the Senior Nurse here at Lanercost House care home. I have worked here at Lanercost House for eight years and I can honestly say I love coming to work and caring for the residents.

Making a difference to our residents is fundamentally the biggest privilege within our role. I am passionate about providing the best practice palliative care, supporting both residents and family during the most difficult of times.

Renata Kornak
Renata KornakJob Title:Care PractitionerJoined: 2006

Hello, my name is Renata, and I am one of the Care Practitioners on the Sycamore Unit.

As part of my job, I lead the team and ensure that the Carers are doing their very best and providing your loved ones with quality care, respect and dignity. I have been with Barchester since 2006 and have enjoyed learning as I go in the job. Over the years, I have met so many wonderful people and have taken care of many, many residents. I love getting to know each person's likes and dislikes and getting to speak to them about these.

Alan Bray
Alan BrayJob Title:Senior Head of MaintenanceJoined: 2003

Hi, I'm Alan, the Senior Head of Maintenance at Lanercost House.

My role is paramount when it comes to our Residents, Relatives and Colleagues. I am responsible for ensuring the home environment is of the highest standards possible, ultimately creating a safe and warm place for Residents to live and for my Colleagues to work.

I re-joined Lanercost House in January 2023 after previously being part of the team since 2003. I value being part of Barchester Healthcare, and I am pleased I have been able to find my way back to working here at Lanercost.

Joy Laws
Joy LawsJob Title:Physiotherapy AssistantJoined: 1994

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with Residents.

Emily Stubbs
Emily StubbsJob Title:Head of ActivitiesJoined: 2021

I joined the Lanercost House family in June 2021 as a Care Assistant and then joined the activities team in May 2022.

I love bringing joy and fun to residents, relatives, and staff on a daily basis as well as planning and organising themed days, events, and celebrations.

I think the activities’ role is very important for Residents' well-being. Whether they like to keep active with armchair exercises, join in with our weekly quiz or hop in the minibus for a day out - there is something for everyone. I aim to ensure that each Resident's interests and hobbies are supported.

I am passionate about creative and sensory activities and I love to sing and dance together with Residents. I love my job!

Duncan Fordyce
Duncan FordyceJob Title:Activities Co-OrdinatorJoined: 2023

Hi, I’m Duncan, I work as part of the Activities Team here at Lanercost House.

I joined Lanercost in 2023 after taking early retirement from my career in banking as a financial advisor. I did take a few holidays in between, but the drive to want to work and make a difference brought me back to employment and I now enjoy working three days a week, doing something I love. Putting a smile on the faces of the Residents and enriching their lives through meaningful activities and interactions is the most rewarding feeling.

I am kept busy outside of work looking after my young grandson, and leisurely I enjoy good food and am an avid Newcastle United supporter!

Sean Redpath
Sean RedpathJob Title:Head ChefJoined: 2026

Hi, my name is Sean, and I am the head chef at Lanercost House. I started working here in 2026 and have enjoyed making delicious, nutritious meals for our residents. My favourite part of the job is meeting and greeting the residents and helping them decide what they want for their meal. I am always more than happy to whip up the residents’ meal of their choice if they don’t want anything off the menu.

Overall, I thoroughly enjoy working in the Kitchen and leading the hospitality team. I have always worked in catering, with previous experience in Restaurants and Hotels.

I look forward to meeting your loved ones and cannot wait to get to know them!

Diane Gillan
Diane GillanJob Title:Kitchen AssistantJoined: 2022

Hello, I'm Diane and I am a Kitchen Assistant here at Lanercost House.

I joined Lanercost in January 2022, I love my job and want to do my best for the Residents every day, I particularly enjoy interacting with them and enriching their lives through companionship.

In my spare time, I volunteer at school and community clubs, as well as keeping busy looking after my Niece and, when time allows in my busy schedule I also enjoy whipping up a storm in the kitchen.

Joanne Cooper
Joanne CooperJob Title:Food and Beverage AssistantJoined: 2015

Hi, my name is Jo, and I am the Food and Beverage Assistant here at Lanercost House. I have been working here since 2015.

My Job is to help out in the Kitchen, set up the bistro, and set all the dining rooms up ready for the residents' meals.

My favourite part of the job is speaking to residents and families and getting to know them better. I also enjoy getting to set up for parties and events, creating memorable moments for residents and their families and friends. My role allows me to get to know residents individually and find ways to help them settle in and feel comfortable.

At home, I have 2 dogs, and I enjoy spotting wildlife and doing crafts.

Gergana Doykova
Gergana DoykovaJob Title:Head HousekeeperJoined: 2024

Hi, my name is Gergana, but you can call me Geri!

I am the Head Housekeeper of Lanercost House and Carlyle Suite. I have previously worked with Lanercost as a housekeeper and, after a short break, came back. I then returned to Lanercost in 2024 as a housekeeping assistant.

As part of my job, day-to-day, I ensure the home environment and residents' rooms are looking clean and presentable. I am a perfectionist, so I ensure everything is perfect. I ensure that laundry is done to a high standard and that residents' clothes are well taken care of.

In my spare time, I enjoy baking and spending time with my children.

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