Brockwell Court Care Home is located in the centre of Consett, Durham, and is ideal for getting around easily.
The home is very relaxing with bright, airy spaces throughout. Outdoors, the home has a landscaped garden which offers peace and quiet for residents to enjoy away from the hustle and bustle.
Brockwell Court offers a variety of care dependent on the individual needs of the residents - care plans are personalised to each person. Residential care, nursing care and respite care are all available at Brockwell Court.
Group: Four Seasons Health Care
Person in charge: Gail Nelson (Home Manager)
Local Authority / Social Services: Durham County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 75 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Polish
Single Rooms: 75
Rooms with ensuite WC: 75
Facilities & Services: Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Brockwell Court Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Brockwell Court Care Home has a Review Score of 8.3 (8.341)
The Review Score of 8.3 (maximum of 10) for Brockwell Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Brockwell Court Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.958 for Brockwell Court Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.383 Points relating to the number of positive Reviews for Brockwell Court Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 2 Reviews ÷ 15 Target = 0.133
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by David F (Son of Resident) on Friday 2 June 2017. Relates to May 2017.
My mother was made most welcome and comfortable at Brockwell Court, many thanks to the wonderful staff. It was very easy for her to become accustomed to the environment with excellent facilities and surroundings.
How likely would you be to recommend Brockwell Court Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by G D (Husband of Resident) on Wednesday 18 January 2017. Relates to January 2017.
My wife was moved from another care home at the end of November 2016 to Brockwell Court and so far I have found the staff to be very helpful and caring towards my her, myself and my family when we have visited her. I would like to thank them for all their help so far in making my wife very comfortable in her first few months.
How likely would you be to recommend Brockwell Court Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Brockwell Court Care Home
There are currently no Care Home Idol entrants who have performed at Brockwell Court Care Home
