Brockwell Court Care Home

9 Cobden Street, Consett DH8 6AH
Review Us
8.9 38 Reviews
  • Brockwell Court Care Home, Consett
Brockwell Court Care Home is located in the centre of Consett, Durham, and is ideal for getting around easily.

The home is very relaxing with bright, airy spaces throughout. Outdoors, the home has a landscaped garden which offers peace and quiet for residents to enjoy away from the hustle and bustle.

Brockwell Court offers a variety of care dependent on the individual needs of the residents - care plans are personalised to each person. Residential care, nursing care and respite care are all available at Brockwell Court.
Show Brockwell Court Care Home on the Map

Care Provided by Brockwell Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1295 – £1295
  • Self-Funded Residential Dementia Care: £1420 – £1450
  • Self-Funded Nursing Care: £1295 – £1320
  • RESPITE Self-Funded Residential Care: £1425 – £1425
  • RESPITE Self-Funded Residential Dementia Care: £1561 – £1586
  • RESPITE Self-Funded Nursing Care: £1425 – £1448

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Brockwell Court Care Home to find out the exact price for your requirements.

Contact Brockwell Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brockwell Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Becca Boyle (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Brockwell Court Care Home Reviews (38)

8.9

Brockwell Court Care Home has a Review Score of 8.9 (8.865) out of 10, based on 7 reviews in the last 2 years.
Over all time Brockwell Court Care Home has 38 reviews.

Overall Experience
  • 29
  • 7
  • 2
  • 0
  • 0
Date Published
  • 38
  • 2
  • 2
  • 7
  • 31
Reviewer Connection to Brockwell Court Care Home
  • 8
  • 8
  • 6
  • 5
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 38, showing 1-20
Review from Lynda D (Sister of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
lovley friendly staff, lovley place looking after the residents really well nothing is too much trouble for the lasses, made to feel right at home to home for the resident and the family. no concerns
Reply from Jack Pollard, Administrative Sales & Marketing Support at Brockwell Court Care HomeThank you so much! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Brockwell Court is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Sister of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Love the positivity and warmth of staff. My brother gets timely care, is well hydrated, and has nourishing meals
His care needs are met 100%. No omissions sinces coming her 5 months ago.
However the hygiene of the environment is poor, the damaged furniture and furnishings are demoralising.
The carpet
and lift areas are v. dirty.
Reply from Louise Porter, Business Development Manager at Brockwell Court Care HomeThank you for taking the time to give us this valuable feedback. We are pleased to hear your brothers care needs are being met & that the team have been supportive. We have taken your comments on board about the environment, we will look to replace any damaged furniture and we already have plans to replace the carpet. Thanks again for the feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie R (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Brockwell Court Care Home for a year, the staff are all amazing with him, including the cleaners and maintenance team.
They encourage him to take part in the activities, which he does now.
The care they give my dad, in all aspects, is excellent and they are all so welcoming to myself
and family.
I am always in the knowledge that my dad is taken the best care of.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony C (Son of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed at Brockwell Court Care Home for respite due to myself and my partner going on holiday. This was the second time she had stayed here and it was her own choice to return. She stated that the staff and home were really good and looked after her very well. She has stated she would not
hesitate to return back to Brockwell Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire S (Granddaughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not have wished for my gran to be in a better facility. The constant show of care is beyond what I could've wanted. All staff are extremely well-trained and the rapport they build with service users and their families is truly compassionate. Gran, unfortunately, moved out to another home however
cried for three days straight that she wanted to go back to Brockwell Court Care Home. All staff we spoke to regarding her coming back were so supportive and we, as a family, could not be happier with the home. Great work everyone, you're like an adopted family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony S (Nephew of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie loves being in Brockwell Court Care Home in Consett. The place is always full of life and always something going on. Lots os activities and always lots of interaction between the staff and residents.
Talking of the staff, they are always friendly, very approachable and willing to go the extra
mile for visitors and most importantly, the people they are looking after.
10 out of 10.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola S (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk through the main doors at Brockwell Court Care Home, there is an instant friendly, caring atmosphere, care staff are so dedicated to their roles. My mam is in a temporary bed looking to become permanent. All care staff do an amazing job. I wouldn't have my mother anywhere else. Activities
are very well coordinated, fantastic place!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R G (Respite Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having spent twelve weeks in the care home following a bad accident, my eyes were open to the hardworking team that's there. Nothing seemed to put them off, looking after all the needs of everyone and doing it in a very professional way. The younger staff members were so switched on to the job as well,
all seemed happy and smiling all the time. The older staff, some with a lot of years service, says something about the place. After a bit of a mix up at my time of leaving, a manager and supervisor jumped into a car and followed the ambulance to my home then got me into a wheelchair and got me into my house, to me they went above and beyond their jobs. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela B (Respite Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Brockwell Court Care Home to everyone, family and friends. Staff are all great, nothing is a bother to them all. They have made my stay here amazing, made me laugh etc. Keep up the good work everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray D (Respite Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I arrived, I was made welcome, and the support of the staff was second to nine. There is nothing too much trouble for them. The care home is clean, food is good and plenty. Staff have helped me to recover so quickly, all because of their kindness and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home seems very friendly. The staff are good to talk to. The residents are very friendly. Plenty to do every day if you want to take part. Staff are kept very busy. The rooms are big enough for people. Good are outside for residents. Good for family parking, and also near the town centre and
all the shops nearby. Overall, care home is o.k.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret D (Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived here for 2-years and 4-months, I get fantastic care from the care staff, and they treat me really well. You wouldn't get this good care if you lived in a five-star hotel. The home is clean, and my room is a good size. I have no complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colleen G (Daughter of Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The phone system is rubbish and needs updating. Mum is dissatisfied with the food quality and the variety is limited.
Reply from Olivia Shields, Marketing Assistant at Brockwell Court Care HomeThank you, Colleen, for your comments about Brockwell Court Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. If our menu features something that is not to their liking, residents are able to request an alternative meal or order something from our Chef’s special menu that day. We apologise for the issue with the phone lines in the home. This is something we are aware of and are trying to resolve at present. Our Home Manager will be happy to discuss your concerns in more detail on your next visit to the home, however, if you would like to discuss this sooner, please do get in touch. Thank you again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T M (Cousin of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management could not have been more thoughtful and caring towards refreshing my cousins attitude and outlook towards her future. I could not be happier with the care and friendly attitude of the staff towards my cousin.
Reply from Olivia Shields, Marketing Assistant at Brockwell Court Care HomeThank you for letting us know how we are doing at Brockwell Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan M (Daughter of Resident) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would just like to thank all the staff for taking care of my mam, after being told she had gone onto palliative care, she sadly passed on 4th July, but you treated us and mam with the utmost respect. Thank you all again from the bottom of my heart.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy M (Friend of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming. The friend I come to visit is well cared for and is very content, and has been ever since he came, about 2 years ago. The food is something he really enjoys. The care he gets could not be improved on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Friend of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant place to visit with friendly, helpful staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sylvia R (Daughter-in-law of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident here for the last twelve months, during this time, he has been very happy and content with the care he has received. He has spoken highly of all the staff and looks forward to chatting with them. Myself and the family highly recommended Brookwell Court Care Home,
all the staff have shown nothing but kindness and dedication towards my father-in-law; we really can’t thank them enough. They are absolute stars making the residents and families feel at ease knowing their loved ones are safe and well cared for. They do an amazing job always, especially during these uncertain times of this pandemic, keeping up everyone’s spirits and by keeping all the residents, families, and themselves safe. They are truly unsung heroes.
Reply from Olivia Shields, Marketing Assistant at Brockwell Court Care HomeThank you, Sylvia, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Brockwell Court Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debra A (Daughter-in-law of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to thank the manager and all the wonderful staff at Brockwell Court for looking after my mother-in-law from August 2020. When she first went into Brockwell Court she was weak, fragile, dehydrated and suffering from malnourishment as she could not look after herself at home any longer
due to her condition. By October she was a new lady, the difference was amazing so we decided to make this a permanent place for her as she was so happy there. I would highly recommend this home for your loved ones.
Reply from Olivia Shields, Marketing Assistant at Brockwell Court Care HomeThank you, Debra, for your comments about your recent experience at Brockwell Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a wonderful day!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth G (Resident) published on 21 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent team who all work together and nothing is too much for them. Treated with respect, pleasant surroundings, excellent food, will miss their smiling faces a real tonic! A heartfelt thank you.
Reply from Olivia Shields, Marketing Assistant at Brockwell Court Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
Take care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.9 (8.865)

Overview of Review Score

The Review Score of 8.9 (8.865) out of 10 for Brockwell Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.798 for Brockwell Court Care Home is calculated as follows: ( (73 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 84 Ratings = 4.798
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.067 Points relating to the number of positive Reviews for Brockwell Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 7 Positive Reviews ÷ 15 = 0.467
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (2)

Paula

Paula Winters

Job Title: Home Manager Joined: 2026

I'm a registered learning disabilities nurse with a background of working in mental health. I started my career working in a male acute setting, progressing to senior nurse before being offered a role as deputy manager in a learning disabilities residential for complex needs. I quickly progressed to manager and worked hard to establish good relationships with the local authority and families, taking the service to a good CQC from requires improvement. I left there in 2023 and started the process of CQC registration for a recruitment agency, to become a provider of services in their own right. I successfully navigated registration and opened adult-supported living and later crisis placements for children in care of the local authority.


The role was very rewarding, but I lacked the opportunity to use my nursing skills. I live locally and heard about the role at Brockwell. I thought this would be an ideal opportunity to use my skills, provide person-centred, quality care and give something back to the local community. I live local and I am a mum of 7. I'm looking forward to building relationships with our families and local community to make sure our residents have a fulfilled life with high-quality care. 

No image found

Katie Nelson

Job Title: Deputy Manager Joined: 2025

Hi, my name is Katie, and I am the Deputy Manager here at Brockwell Court Care Home

Frequently Asked Questions about Brockwell Court Care Home

What types of Care is Brockwell Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brockwell Court Care Home have?

There are 75 Single Rooms.

What are the Facilities & Services at Brockwell Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brockwell Court Care Home to the centre of Consett?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brockwell Court Care Home to verify any information. View our terms and conditions. Brockwell Court Care Home has an Enhanced Service - more info.