Great work everyone, you're like an adopted family.Claire S(Granddaughter of Resident/Service User)
You wouldn't get this good care if you lived in a five-star hotel.Margaret D(Resident / Service User)
Great work everyone, you're like an adopted family.Claire S(Granddaughter of Resident/Service User)
You wouldn't get this good care if you lived in a five-star hotel.Margaret D(Resident / Service User)
Brockwell Court Care Home is located in the centre of Consett, Durham, and is ideal for getting around easily.
The home is very relaxing with bright, airy spaces throughout. Outdoors, the home has a landscaped garden which offers peace and quiet for residents to enjoy away from the hustle and bustle.
Brockwell Court offers a variety of care dependent on the individual needs of the residents - care plans are personalised to each person. Residential care, nursing care and respite care are all available at Brockwell Court.
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Brockwell Court Care Home for full pricing details and T&Cs.
Contact Brockwell Court Care Home to confirm what's included and get a personalised quote:
Brockwell Court Care Home has a Review Score of 7.9 (7.935) out of 10, based on 5 reviews in the last 2 years.
Over all time Brockwell Court Care Home has 41 reviews.
My Dad was fast tracked into Brockwell Court Care Home. We were met by the manager Paula who was helpful & kind from the start. During my Dad's stay he received the care that as a family we all hoped for. The nurses & care staff were outstanding, nothing was ever a problem & were always very...
A special shout out to Deb's & Debra who were a great comfort to our family when my Dad passed away. They both showed compassion & respect, we can't thank you both enough for your kindness & hugs. Will definitely recommend this outstanding Care Home.
Thank you so much for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your father was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.
On approach the entrance has cigarette ends scattered around, often residents and visitors are smoking at the entrance, causing...
Staff are pleasant and helpful.
We're sorry to hear about the concerns raised regarding the room. We are currently redecorating the home room by room are now refurbishing our dementia community and will continue improving all areas....
Thank you for your feedback. We really appreciate you taking the time to share your experience.We're pleased to hear our staff are seen a are seen as pleasant and helpful. If you would like to discuss anything further, Paula the Home Manager is always available.
When you are going...
When you are going through such an awful time, prompt and quick care is so necessary and The manager has certainly gone out of her way to make sure this has happened. The nurses and carers cannot help you enough. I realise that things take time as they have so many residents to take care of, but they always get to mam and treat her with respect and professionalism. Thank you Brockwell team you are literally amazing.
Thank you for sharing your experience. We are committed to providing customer-centric service and are pleased to hear about the outstanding care and compassion your mam received from our team. Your feedback will be shared with everyone, as we strive for reliability and quality in all we do.
lovley friendly staff, lovley place looking after the residents really well nothing is too much trouble for the lasses, made to feel right at home to home for the resident and the family. no concerns
lovley friendly staff, lovley place looking after the residents really well nothing is too much trouble for the lasses, made to feel right at home to home for the resident and the family. no concerns
Thank you so much! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Brockwell Court is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
The...
The carpet and lift areas are v. dirty.
Thank you for taking the time to give us this valuable feedback. We are pleased to hear your brothers care needs are being met & that the team have been supportive. We have taken your comments on board about the environment, we will look to replace any damaged furniture and we already have plans to replace the carpet. Thanks again for the feedback.
The care they give my dad, in all aspects, is excellent and they are all so welcoming to...
I am always in the knowledge that my dad is taken the best care of.
My mother stayed at Brockwell Court Care Home for respite due to myself and my partner going on holiday. This was the second time she had stayed here and it was her own choice to return. She stated that the staff and home were really good and looked after her very well. She has stated she would not...
My mother stayed at Brockwell Court Care Home for respite due to myself and my partner going on holiday. This was the second time she had stayed here and it was her own choice to return. She stated that the staff and home were really good and looked after her very well. She has stated she would not hesitate to return back to Brockwell Court.
Could not have wished for my gran to be in a better facility. The constant show of care is beyond what I could've wanted. All staff are extremely well-trained and the rapport they build with service users and their families is truly compassionate. Gran, unfortunately, moved out to another home...
Could not have wished for my gran to be in a better facility. The constant show of care is beyond what I could've wanted. All staff are extremely well-trained and the rapport they build with service users and their families is truly compassionate. Gran, unfortunately, moved out to another home however cried for three days straight that she wanted to go back to Brockwell Court Care Home. All staff we spoke to regarding her coming back were so supportive and we, as a family, could not be happier with the home. Great work everyone, you're like an adopted family.
Talking of the staff, they are always friendly, very approachable and willing to go the...
10 out of 10.
As soon as you walk through the main doors at Brockwell Court Care Home, there is an instant friendly, caring atmosphere, care staff are so dedicated to their roles. My mam is in a temporary bed looking to become permanent. All care staff do an amazing job. I wouldn't have my mother anywhere else....
As soon as you walk through the main doors at Brockwell Court Care Home, there is an instant friendly, caring atmosphere, care staff are so dedicated to their roles. My mam is in a temporary bed looking to become permanent. All care staff do an amazing job. I wouldn't have my mother anywhere else. Activities are very well coordinated, fantastic place!
Having spent twelve weeks in the care home following a bad accident, my eyes were open to the hardworking team that's there. Nothing seemed to put them off, looking after all the needs of everyone and doing it in a very professional way. The younger staff members were so switched on to the job as...
Having spent twelve weeks in the care home following a bad accident, my eyes were open to the hardworking team that's there. Nothing seemed to put them off, looking after all the needs of everyone and doing it in a very professional way. The younger staff members were so switched on to the job as well, all seemed happy and smiling all the time. The older staff, some with a lot of years service, says something about the place. After a bit of a mix up at my time of leaving, a manager and supervisor jumped into a car and followed the ambulance to my home then got me into a wheelchair and got me into my house, to me they went above and beyond their jobs. Thank you all.
I would recommend Brockwell Court Care Home to everyone, family and friends. Staff are all great, nothing is a bother to them all. They have made my stay here amazing, made me laugh etc. Keep up the good work everyone.
I would recommend Brockwell Court Care Home to everyone, family and friends. Staff are all great, nothing is a bother to them all. They have made my stay here amazing, made me laugh etc. Keep up the good work everyone.
As soon as I arrived, I was made welcome, and the support of the staff was second to nine. There is nothing too much trouble for them. The care home is clean, food is good and plenty. Staff have helped me to recover so quickly, all because of their kindness and support.
As soon as I arrived, I was made welcome, and the support of the staff was second to nine. There is nothing too much trouble for them. The care home is clean, food is good and plenty. Staff have helped me to recover so quickly, all because of their kindness and support.
The care home seems very friendly. The staff are good to talk to. The residents are very friendly. Plenty to do every day if you want to take part. Staff are kept very busy. The rooms are big enough for people. Good are outside for residents. Good for family parking, and also near the town centre...
The care home seems very friendly. The staff are good to talk to. The residents are very friendly. Plenty to do every day if you want to take part. Staff are kept very busy. The rooms are big enough for people. Good are outside for residents. Good for family parking, and also near the town centre and all the shops nearby. Overall, care home is o.k.
I have lived here for 2-years and 4-months, I get fantastic care from the care staff, and they treat me really well. You wouldn't get this good care if you lived in a five-star hotel. The home is clean, and my room is a good size. I have no complaints.
I have lived here for 2-years and 4-months, I get fantastic care from the care staff, and they treat me really well. You wouldn't get this good care if you lived in a five-star hotel. The home is clean, and my room is a good size. I have no complaints.
The phone system is rubbish and needs updating. Mum is dissatisfied with the food quality and the variety is limited.
The phone system is rubbish and needs updating. Mum is dissatisfied with the food quality and the variety is limited.
Thank you, Colleen, for your comments about Brockwell Court Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any...
Thank you, Colleen, for your comments about Brockwell Court Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. If our menu features something that is not to their liking, residents are able to request an alternative meal or order something from our Chef’s special menu that day. We apologise for the issue with the phone lines in the home. This is something we are aware of and are trying to resolve at present. Our Home Manager will be happy to discuss your concerns in more detail on your next visit to the home, however, if you would like to discuss this sooner, please do get in touch. Thank you again.
The staff and management could not have been more thoughtful and caring towards refreshing my cousins attitude and outlook towards her future. I could not be happier with the care and friendly attitude of the staff towards my cousin.
The staff and management could not have been more thoughtful and caring towards refreshing my cousins attitude and outlook towards her future. I could not be happier with the care and friendly attitude of the staff towards my cousin.
Thank you for letting us know how we are doing at Brockwell Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Would just like to thank all the staff for taking care of my mam, after being told she had gone onto palliative care, she sadly passed on 4th July, but you treated us and mam with the utmost respect. Thank you all again from the bottom of my heart.
Would just like to thank all the staff for taking care of my mam, after being told she had gone onto palliative care, she sadly passed on 4th July, but you treated us and mam with the utmost respect. Thank you all again from the bottom of my heart.
The staff are always very welcoming. The friend I come to visit is well cared for and is very content, and has been ever since he came, about 2 years ago. The food is something he really enjoys. The care he gets could not be improved on.
The staff are always very welcoming. The friend I come to visit is well cared for and is very content, and has been ever since he came, about 2 years ago. The food is something he really enjoys. The care he gets could not be improved on.
A very pleasant place to visit with friendly, helpful staff.
A very pleasant place to visit with friendly, helpful staff.
Please contact us for latest vacancies.
Brockwell Court hosted a fantastic Harbour Fest celebration, bringing residents, relatives, visitors and the wider community together for an afternoon packed with fun and entertainment. There was plenty to enjoy,...
A much-loved housekeeper at Brockwell Court Care Home in Consett has retired at the age of 84. Pat Casson has worked at the care home for 24 years, and residents...
There are no upcoming events for Brockwell Court Care Home.
There are no accreditations posted yet for Brockwell Court Care Home.
I'm a registered learning disabilities nurse with a background in working in mental health. I started my career working in a male acute setting,...
I'm a registered learning disabilities nurse with a background in working in mental health. I started my career working in a male acute setting, progressing to senior nurse before being offered a role as deputy manager in a learning disabilities residential for complex needs. I quickly progressed to manager and worked hard to establish good relationships with the local authority and families, taking the service to a good CQC from requires improvement. I left there in 2023 and started the process of CQC registration for a recruitment agency, to become a provider of services in their own right. I successfully navigated registration and opened adult-supported living and later crisis placements for children in care of the local authority.
The role was very rewarding, but I lacked the opportunity to use my nursing skills. I live locally and heard about the role at Brockwell. I thought this would be an ideal opportunity to use my skills, provide person-centred, quality care and give something back to the local community. I live locally, and I am a mum of 7. I'm looking forward to building relationships with our families and local community to make sure our residents have a fulfilled life with high-quality care.
Hi, my name is Katie, and I am the Deputy Manager here at Brockwell Court Care Home
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 75 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brockwell Court Care Home to verify any information. View our terms and conditions. Brockwell Court Care Home has an Enhanced Service -what an Enhanced Service includes.