St Helens Care Home

Everything else is more than satisfactory , especially the rooms and safety. As the residents are treated with the upmost care.

Only thing the meals could improve a little

I have family resident living at St Helens the staff are very professional kind and caring the home is clean and catered for all the residents ..activities for all levels who live there are thought out very well each day there is something going on .

When we come the staff are always helpful.

We are always welcome.

Don't often get the chance to visit due to distance but always a pleasure when we do .Staff always smiling and attentive and make you feel welcome,nice comfortable environment. If you looking for care for your family member could not recommend this home enough

Love to visit my granda at the home I always feel welcome,he always seems happy ,staff very friendly always something going on in the home. He always praises the food and is always chatting to the other residents.

St Helen's is such a wonderful home with genuinely caring staff who consistently go above and beyond to make sure every resident feels comfortable, supported and valued. From the moment you walk in, there is such a warm and welcoming atmosphere that really makes the place feel like a true home rather than just a care facility.

The staff are always kind, patient and attentive, treating every resident with dignity and respect. It is clear how much dedication and compassion they put into their work each day, and their hard work never goes unnoticed. Communication is excellent and they always take the time to help both residents and families feel reassured and supported.

Thank you to all the amazing team at St Helen's for everything you do. Your kindness, professionalism, and commitment make such a positive difference to the lives of the residents and their families. Keep up the fantastic work - you should all be very proud of what you do!

The St Helen's Team are amazing. They have supported not just my father, but our whole family through a very emotionally difficult time. We were immediately welcomed into their care home environment as though we were extended family. The care showed to residents to meet their physical, nutritional and emotional needs is very evident. All residents appear happy and interact well with each other and staff. Facilities are clean and well maintained, with appropriate spaces available to meet the various needs of the residents. I would have no hesitation in recommending St Helen's to anyone. They should be proud of what they achieve day to day and the care they provide. Thank you to all.

Always pleasant when I go there, the staff are very professional, always happy to help. The manager is great, always ready to listen to any concerns I may have about anything. Clean and tidy. Something going on all the time. Very happy with the care of my sister.

I visited my brother who is a resident with my husband and son. We were delighted and impressed by everything we saw at St Helen's Care Home. Staff were very friendly and welcoming, my brother was obviously well cared for and had an excellent rapport with the staff. He seems contented and settled there and is safe. He was clean and tidy and was treated with dignity by the staff. The care home is tranquil with a lovely garden and seems very well run by the staff and home manager. My brother said that the food was very nice too.

I am kept fully informed of dads wellbeing and he is living as full a life as he is able given his issues. I have upmost respect for staff.

I visit my uncle on a regular basis and I'm always impressed with the staff as they are very caring and friendly. But always very professional. They always go above expectations if there are any events coming up and we have attended many which were amazing.

Mam has lived here for over 12 months now and I could not be happier with the care she has received/receives from the first week she moved there. Mam had lived at 3 previous places and did not meet her needs. St Helens staff are so caring and approachable, they really do care and put the residents first, great interaction and many activities happening relevant to each individual, person centred care at its best. I have no hesitation in recommending this place of residence for your loved ones.

My uncle was in, he just died. He was looked after so well. Our family was so grateful for the best care he got. Every one of the staff were so kind. He was so happy with his stay at St Helens Care Home, he loved going in the garden when it was sunny and they had fairs and things on with the music on.

The staff appear very friendly. Looks clean and tidy.

This care home is a breath of fresh air. Every time we visit here the staff are interacting with the residents and are very welcoming to visitors. Karaoke is usually on the go with staff and residents dancing and singing. What I really like about this home is it's the same staff members who are there to greet you which shows there isn't a great staff turnover, meaning the residents and visitors can build great relationships with the carers.

I have recently visited my grandmother in St Helen's and was really happy with everything during my time there. The staff were extremely friendly and couldn't do more for us or my grandmother. It was very clean and all the residents that I saw looked really happy and well cared for, it was really nice to see. Thank you very much St Helen's staff.

In addition, the environment is improving all of the time - with the bedrooms having had a recent makeover - something I understand that was instigated by the manager. In summary, I am pleased with the care my aunt receives and would highly recommend St Helens for anyone needing the specialist care it provides - thank you on behalf of a very grateful great niece and happy and settled great aunt.

A massive thank you!