
I'm a nurse myself and I'd be proud to work with their team.Adrian K(Son of Resident/Service User)

Knowing she is valued and respected and interacted with is fantastic. All in all a super home.Clare H(Daughter of Resident/Service User)


I'm a nurse myself and I'd be proud to work with their team.Adrian K(Son of Resident/Service User)

Knowing she is valued and respected and interacted with is fantastic. All in all a super home.Clare H(Daughter of Resident/Service User)


Redwell Hills Care Home is located near Consett in Leadgate and is close to shops, public transport and amenities.
The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well as keeping on top of taking regular medications.
Short-term respite care is also offered at the home to give family or friends a well-earned break.
Traditional home cooking using fresh produce is...
Care Provided by Redwell Hills Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Redwell Hills Care Home for full pricing details and T&Cs.
Contact Redwell Hills Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Vanessa Cutler (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1998
Room Information
- Single Rooms (47)
Redwell Hills Care Home Reviews (49)
Redwell Hills Care Home has a Review Score of 9.5 (9.451) out of 10, based on 9 reviews in the last 2 years.
Over all time Redwell Hills Care Home has 49 reviews.
My mam was already diagnosed with Alzheimer's and Dementia, we knew one day she would need residential care but mam had an unexpected fall. We dropped mam at the home and came away devastated. Turn the clock forward, now when we take mam out, she comes back, lets out a sigh and says 'It’s nice to go out but it’s nice to come home'. I can't praise the staff enough the entertainers, catering, housekeeping and care staff all go above and beyond for the residents. Mam is thriving in the home, she is a social lady who enjoys days out, games and quizzes, singing and laughing with the other residents. She has a daily option for her main meal and loves the homemade cakes on offer every day, with regular cups of tea. Her room is cleaned every day, washing is done and returned to her wardrobe daily. The lounge and dining room are social areas, always pristine. The care staff are there for our family too. 10/10 for Redwell Hills and thanks for looking after my nearest and dearest so well.
I have found this home very welcoming with friendly, caring staff. Have eased a stressful necessity of moving into residential care for my Mam recently. I am pleased with this home and hope she will settle well. I'm sure she will.
The home is well run and the staff are professional and pleasant. Meals provided for residents are good quality and varied. Individual residents' rooms are comfortable and clean. There is occasional entertainment and themed events.
I'd say the overall experience is good. Like most care homes, it can be improved. Concerns raised about experienced members of staff leaving, management at Four Seasons Health Care should be doing more to keep them, higher pay or incentives. The home is always clean and tidy. Staff are professional and do meet the care needs for my mam. The food at the home is good although the food portions are too much. Residents with dementia find this difficult.
Can not fault the staff. My mother is treated very well.
My wife has been here for two years plus. I am happy with the level of care provided. I am kept informed if she has had falls or seizures. The food is very good. The home is warm, clean and tidy. All staff are very pleasant.
Staff are second to none, all very helpful. All willing to lend a hand, including the manager. It's one of the best places my godfather has been. They have a range of activities from crafts to outings.
I am happy to be living in this care home and feel the carers help me the best they can. The home is very nice and I have made some nice friends, both carers and other residents. Whenever I have any problems I feel comfortable talking to the carers or management and I feel like the problem is resolved quickly.
My grandma is loving the home, she was reluctant to go into care but she has settled in well and seems to have built some amazing friendships. The staff are friendly and always engaging with the residents and there is a really positive feel when you enter the home. Thank you, you have made what is life changing choice much easier.
When I arrive I am greeted as a friend. The staff always know where my mother is, how she has been that day and if I need to know anything specific. I observed that the staff treat all residents with respect and try to make them feel loved. I am very happy with the care my mother receives.
Thank you for your comments about your recent experience at Redwell Hills Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
I and my family are very thankful for the carers that take care of her and appreciate all the hard work they do.
The food appears to have improved with a lot more choices now than before.
Staff seem a lot happier and is lovely to see them with the residents enjoying games and movies.
I came in on respite care for rehabilitation and have enjoyed my stay at Redwell Hills. Staff have been so helpful and have improved my mobility. I have received a very good standard of care and overall I am very pleased.
Thank you, Gwennie, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
The staff at Redwell Hills supported and cared for my aunt for more than two and a half years. This care was of an excellent standard especially during this difficult Lockdown year when I was unable to visit regularly.
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Service provided could be improved, eg. my aunt is very difficult to get moving and is reluctant to leave her room and even her bed. I feel that more could be done to encourage her to get up every day (pre-Covid). Other than that, the food seems to be good, and the general atmosphere/activities are welcoming/good. When I used to visit her room, bed pans, etc. were very often un-emptied (at 11.30 am), not really acceptable.
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We take all comments seriously...
When I have been in to visit my cousin, she always is well looked after. With her being deaf and mute, is hard as well but, the staff seem to manage to understand her.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive, have a lovely day!
This patient has one daughter who comes over with her husband whenever she can. I am SRN, and I worked in the Redwell Hills Care Home for seven years. I would go in myself if I have too. My friend has put on weight since he went into Redwell Hills.
Thank you, Josephine, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one.
I am so grateful to the staff for the excellent care given to my mother-in-law. She is well looked after and I don't need to worry about her. After such a major change in her life, I think she now looks upon Redwell Hills as her home. Well done everyone.
Thank you, Judith, for letting us know how we are doing at Redwell Hills Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
I like living here. Some of the staff are good to me and some are nasty with me. Other things are good.
Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the...
My mother has been in this care home over 5 years and she is really settled. She gets on really well with the carers and they respond to her very well as she sleeps a lot and misses meals, so she is fed as and when she needs it.
Thank you, Joyce, for letting us know how we are doing at Redwell Hills Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 20 Mar 2025
Edith Coates, a resident at Redwell Hills Care Home in Consett, has celebrated her 103rd birthday at a party with her family and friends. After opening all her cards and...
There are no upcoming events for Redwell Hills Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Redwell Hills Care Home.
Meet the Team (1)

Hi, my name is Liz, and I am the Administrator at Redwell Hills Care Home
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