Redworth House Care Home

She enjoys the activities and has made friends with other residents so interacts socially now. All staff are amazing and nothing is a trouble for them to offer assistance and help.

Thank you to all the staff.

My relative has been in for three days now. Found the staff very obliging and will help you with anything.

Fantastic bunch of girls who helped my mum through a really difficult time after she fractured her knee. Really caring, very patient and had a lot of time for my mum. Nothing was ever too much trouble.

Many thanks.

Only criticism would be that there is an awful lot of work for only two staff at a time when the ward was full.

Staff were lovely and helpful, as my dad was taken here from hospital for end of life care. The care home made it possible for all family and friends to say their goodbyes, which would not have been the case at hospital.

Dad was completely settled since moving to this care home from respite at another home. All the staff interact with the residents with the best care in mind; always supportive to me too and there to help my concerns. Great activities and events, making Dad's stay better.

Absolutely amazing place! Just when we thought we couldn’t get my dad out of hospital, Redworth House Care Home pulled strings to get him a room, where we could spend what turned out to be his last 5 days, by his side. As a family we can’t thank the staff enough! Each and every member of the staff we dealt with, helped my dad and the rest of our family who were around to make things as pleasant and comfortable as physically possible! Can’t recommend this company enough to anyone who is in need! Please consider them. They’re literally amazing. Thank you guys for all you did.

Would not give this care home any stars. My mum attended for a week's leave and if she had stayed for another week would have been dead. Didn't look after her, not washed her, she had lost weight and looked as though she had been drugged up all the time. Staff need training in dealing with people with dementia or complex needs. Lots of her belongings went missing, informed staff and not helpful at all. The care home manager promised us that she would be cared for but she certainly wasn't.

Redworth House Care Home really welcome Mum from the hospital for intermediate care. She was so well looked after, especially by one carer. It enabled Mum to build up her strength and start walking again, with help from the physios and encouragement from the staff. The doctor's practice covering the home and district nurses was outstanding. The room was ideal, especially with the ensuite facilities. If it had been necessary, Mum would have been happy to stay there longer.

All staff who were involved with my mam's care were caring, professional, helpful and treated Mam with respect and helped in keeping her dignity. They also help us in feeling that Mam was safe, which meant we could sleep better at night. Nothing was a bother, and staff made time to update us on Mam's activities and her well-being.

Such a lovely home with dedicated staff. Nothing too much trouble. Encouraging with all aspects of care for my mother in laws needs. Encouraged her to have plenty of fluids, gained weight and enjoy socialising with other residents enjoyed her pamper sessions. Every member of staff from cleaners, laundry, kitchen staff, activities, carers, nurses and management have always shown her dignity and respect whilst being in there. She always speaks highly of them all.

Just like to say they were very helpful my brother had terminal cancer he was only in six days before he died the care was excellent and I really do appreciate everything they did they were constantly seeing if he needed anything and also making sure I’m ok.

My mother was admitted to Redworth House Care Home as she was no longer able to be cared for in her own home at the age of 91 years old. From the moment I met the manager and care staff I knew she was in safe hands. The staff were very caring and supportive to me at a difficult time. My mother had her own en suite room, and help was only a press of a button away. We were able to personalise the room with our curtains and bedding. Furniture could also have been brought in. My mother wasn't in the home long before she died. It brought me great comfort that she was looked after in her final days. I will always be grateful to these wonderful people.

I believe my father received the highest level of care. But what is just as important to me is the way the care was delivered. The careers and nurses were friendly, respectful and basically just nice people. The admin staff were very welcoming friendly people nothing too much trouble. Thank you to all.

Absolutely wonderful. My mum was treated with the utmost care, dignity and respect. The staff were all exceptional and went above and beyond their duty. Mum was there for six weeks respite and thoroughly enjoyed her stay. If the time comes when mum needs to go in full time, Redworth House Care Home will be the only one I will consider sending her to. One of the only care homes you can walk into at any time and there are no lingering urine smells whatsoever. Outstanding.

It was a privilege to have my dad live here for the last two and a half years of his life. He had become a well-known name within the home and was always appreciative for the care he received. A well-loved man by all and even on the day of my dad's funeral representation from the Redwork House was deeply appreciated by our family. What more can words say than "Thank you to Redworth House"

My mam suffered from dementia and was a resident at Redworth House for over 5-years. She died in the home in February 2022. Throughout her time, she was treated with the utmost respect and dignity, but most importantly, cared for with love. She was provided with activities that met her needs, and even when her health deteriorated, the activity coordinators did their best to ensure she was included. Throughout her time, the staff not only looked after my mam but also showed great care and compassion for my elderly father on his frequent visits. He was always made a fuss of and made to feel welcome, with staff helping him to celebrate important occasions with Mam, such as anniversaries. Staff were highly sensitive when Mam was dying and led me step by step through what was happening, which I am extremely grateful for. Most importantly, Mam was happy and safe, and any minor issues that arose were quickly resolved by approachable and sensitive staff. Thank you so much for the care and love shown to Mam.

I have lived at Redworth House for the past 11 years. It has vastly changed over this time (for the better) I have been able to decorate my room however I choose which makes it feel like home. I don't want for anything. Whatever I need or request is always sorted quickly. The communal spaces are lovely and the newly decorated lounge is beautiful. The staff are very good, they listen to what I say and help whenever I have an issue. I am very particular about the way things in my room are cleaned and the domestic staff always go out of their way to make sure my room is how I like it. I am a very independent person and I am always given the freedom to choose what and how I do things. I never feel alone as there is always a friendly face to chat to. I am very happy living at Redworth House.