Redworth House Care Home

Byerley Road, Shildon DL4 1HQ
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9.6 45 Reviews
  • Redworth House Care Home, Shildon
Redworth House is a 68-bedroom care home in Durham that excels in delivering high-quality care for people requiring nursing, residential, dementia or a learning disability.

Health Carer staff gain extensive skills and expertise, through comprehensive training and adhere to updated health and safety regulations.

Creating a relaxing environment that effectively supports those facing mental health challenges, complemented by picturesque surroundings. Residents actively engage in a diverse range of hobbies and activities, ensuring a fulfilling experience.
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Care Provided by Redworth House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1080 – £1190
  • Self-Funded Residential Dementia Care: £1080 – £1190
  • Self-Funded Nursing Care: £1080 – £1190
  • Self-Funded Nursing Dementia Care: £1080 – £1190
  • RESPITE Self-Funded Residential Care: £1080 – £1190
  • RESPITE Self-Funded Residential Dementia Care: £1080 – £1190
  • RESPITE Self-Funded Nursing Care: £1080 – £1190
  • RESPITE Self-Funded Nursing Dementia Care: £1080 – £1190
The price(s) shown are provided by the care home. Contact Redworth House Care Home for full pricing details and T&Cs.

Contact Redworth House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Redworth House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marrissa Jewitt (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Redworth House Care Home Reviews (45)

9.6

Redworth House Care Home has a Review Score of 9.6 (9.577) out of 10, based on 15 reviews in the last 2 years.
Over all time Redworth House Care Home has 45 reviews.

Overall Experience
  • 37
  • 7
  • 0
  • 0
  • 1
Date Published
  • 45
  • 9
  • 12
  • 15
  • 30
Reviewer Connection to Redworth House Care Home
  • 15
  • 9
  • 7
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 45, showing 41-45
Review from Ena J (Resident) published on 31 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Redworth House for the past 11 years. It has vastly changed over this time (for the better) I have been able to decorate my room however I choose which makes it feel like home. I don't want for anything. Whatever I need or request is always sorted quickly. The communal spaces are lovely
and the newly decorated lounge is beautiful. The staff are very good, they listen to what I say and help whenever I have an issue. I am very particular about the way things in my room are cleaned and the domestic staff always go out of their way to make sure my room is how I like it. I am a very independent person and I am always given the freedom to choose what and how I do things. I never feel alone as there is always a friendly face to chat to. I am very happy living at Redworth House.
Reply from HELEN REEVE, HOME MANAGER at Redworth House Care HomeThank you so much for this lovely review Ena. I am pleased you like the new refurbishments and we value your opinion and we look forward to seeing further developments at Redworth which will involve all our residents.
Kind regards.
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Review from Robert B (Son of Resident) published on 31 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the overall care provided for my mam and dad. Management and staff are very attentive, the rooms and clean and tidy. Only thing to say is that meals can be cold by the time it reaches my parents with them being in a room further away from the dining room which puts them off as they like
their food to be hot.
Reply from HELEN REEVE, HOME MANAGER at Redworth House Care HomeThank you for your review. We welcome your feedback and it is good to hear you are all happy with the care received. Please alert a member of staff if the food is cold again so this can be immediately rectified as they should receive the food nice and hot as they like it. I will also pass this on to the staff and kitchen.
Kind regards
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Review from Stephen B (Son of Resident) published on 9 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father entered this facility for intermediate care following a serious fall and surgery. Unfortunately, he did not recover as quickly and required ongoing support, which was excellent. He was prone to recurrent infections and developed one of these which resulted in him requiring nursing and palliative
care. This was provided by a dedicated team, who could not have been more caring and treated him with dignity and compassion until his passing in January 2022. The staff also ensured that someone was with my father as he passed so he was not alone. Throughout they not only supported my father but myself and my wife. I would highly commend the team and the facility as a gold standard establishment.
Reply from Helen Reeve, Home Manager at Redworth House Care HomeThank you so much for your kind words Stephen. It was our pleasure to care for your dad. You are all a huge miss and the amazing donation from you and your family is going to be such a help for our residents' fund.
Kind regards
Helen
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Review from K R (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my mum wasn't at Redworth for long - 3 months, during that time she was looked after extremely well. The staff are welcoming, kind and attentive. They kept us updated on mum's health issues and were available to help with any concerns we had. Her room was basic but always kept clean. We are
hugely appreciative of them. Thank you.
Reply from Helen Reeve, Home Manager at Redworth House Care HomeThank you. Although it was a short time we loved caring for your mum and it is lovely to read your positive review.
Kind regards
Helen
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Review from Dennis F (Son of Resident) published on 7 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was accepted into Redworth House Shildon approximately three years ago. We as a family visited every week. We could see that she was well looked after. clean, room tidy, and well fed.
Staff were always looking in to see if she wanted anything. We know as a family that she received twenty
four hour care which we could not do. We are very grateful that these homes are available and at this particular home she was very well looked after.
Reply from Helen Reeve, Home Manager at Redworth House Care HomeThank you Dennis. Your mum was part of the family over the 3 years we cared for her and was loved so much. Thank you for your positive review. It is lovely to read those kind words.
Kind regards
Helen
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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Redworth House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.702 for Redworth House Care Home is calculated as follows: ( (126 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 171 Ratings = 4.702
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Redworth House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

Marrissa

Marrissa

Job Title: Registered Home Manager Joined: 2024

Marrissa has worked in care for over 20 years. Career started as a care assistant and progressed to Home Management in 2013.

Paula

Paula

Job Title: Deputy Home Manager Joined: 2018

Paula has worked in care for over 20 years. She has progressed from care assistant to Deputy Manager at Redworth House.

Mark

Mark

Job Title: Home Administrator Joined: 2023

Mark joined Redworth House in 2023. He supports the team with all aspects of administration.

Kim

Kim

Job Title: Activity Co-Ordinator Joined: 2024

Kim joined Redworth House in 2024. She delivers high-quality activities to enhance social stimulation to residents throughout the home.

Emillie

Emillie

Job Title: Health Care Assistant Joined: 2024

Emillie joined Redworth House in 2024. Emillie enjoys working as part of the team as well as an individual. Her goal is to deliver a high standard of care and to ensure residents are well supported and happy.

Sonia

Sonia

Job Title: Activities Co-Ordinator Joined: 2025

Sonia joined Reworth House in 2025. She supports the activity team to plan and maintain social activities for Residents at Redworth House.

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