Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH
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9.9 168 Reviews
  • Stoneleigh Care Home, Stanley
Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and comfortable areas for unwinding and relaxing. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

In the range of dining areas at Stoneleigh, residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Stoneleigh, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Stoneleigh, and the team is dedicated to supporting residents in building strong relationships in the Stanley neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Stoneleigh to provide the kindest care possible to all residents.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1029

These prices are only a guideline, please contact Stoneleigh Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Susan Dodds (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)
Total of 168, showing 1-20
9.9

Stoneleigh Care Home has a Review Score of 9.9 (9.851) out of 10, based on 33 reviews in the last 2 years. Over all time Stoneleigh Care Home has 168 reviews.

Overall Experience

  • 114
  • 49
  • 5
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Mother has been resident for several months we found everything & everyone totally to our satisfaction & that has continued throughout. Whilst mam has good & bad days due to dementia the staff have been great & always keep us well involved & informed very happy with everything.

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Overall Experience  Overall Experience 4.0 out of 5

Staff have all been lovely at settling my dad in. He's always smartly dressed when I see him which I know would be very important to him. Dad seems very content.

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Overall Experience  Overall Experience 5.0 out of 5

The home is clean and well presented staff are always pleasant and friendly very helpful and listen to you, they ask if we have any concerns and make sure it is done. Management team always helpful and advise to best way forward.

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Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, lovely staff, always helping my grandma. Very professional and attentive. Food is brilliant, lots to do, and the garden is so peaceful. Thank you for everything.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was discharged from hospital for respite care. Within a week of being here the improvement to both her physical and mental health has been incredible, and we are hoping she can go home much sooner then planned. The staff are extremely helpful, pleasant and supportive. Every aspect of my mums
stay has been excellent, we have been very impressed.

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Overall Experience  Overall Experience 5.0 out of 5

Management very professional but very friendly as well. Staff are very attentive, friendly and can't do enough for you or my mum. Management and staff go above and beyond. Security second to none. Mom is very happy here, would recommend to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, mother is extremely happy being here. I am happy with the care my mother receives.
Can't thank the staff enough.
Home always clean and tidy. Smells fresh. Food is good.

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Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy and settled in Stoneleigh. The staff are excellent and always attend to his needs whenever needed. They are all very pleasant, lovely carers.
The home is always of a high standard, very clean and tidy.
My dad always enjoys his meals here and the selection is great.
We are all
very happy how he has settled at Stoneleigh.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are efficient and proffessional in their approach to dealing with residents in all situations.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with care in house. Meal very good. Very good care. Can't doubt it. Very very happy, my spouse very content.

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Overall Experience  Overall Experience 5.0 out of 5

As far as my four visits so far, everything is satisfactory. Room clean, food good, staff excellent.

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Overall Experience  Overall Experience 4.0 out of 5

My father reports that he is very happy at the care home. He says the staff are "very good"

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Overall Experience  Overall Experience 4.0 out of 5

In general, care has been lovely for Mam. Mam's health is deteriorating and she is doing a lot less i.e.: hobbies etc.
But staff always encourage to partake and go to lounge and mix.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic place and staff are going above and beyond to look after my mother-in-law. Lovely friendly atmosphere and has totally put our mind at rest knowing she's being really cared for thanks too all the amazing staff.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt lives at Stoneleigh Care Home she so enjoys living here. The staff are all amazing and helpful. They can't do enough to help you. She recently became poorly and they were faultless and in my view saved her life with their fast responses. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was moved into the home only 7 weeks ago and out experience has been fabulous. Every aspect of her care, meals, activities is outstanding. It's a huge weight off our minds to know she's receiving 5 star care. 24 hours a day as she's suffered a stroke and has Alzheimer's. Huge thank you to all
the staff.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very, good and my mother-in-law is very happy and well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My step mother is well taken care of.
All staff are extremely helpful, friendly and polite.
Cannot fault the service.
Well done!

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Overall Experience  Overall Experience 5.0 out of 5

Everything is fine and Dad is happy.

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Overall Experience  Overall Experience 5.0 out of 5

Really great home! Mother-in-law has thrived since she came in, all of staff are lovely and friendly when we visit mother-in-law loves staff and food and she regularly gets involved in activities. Would defiantly recommend to others - spotlessly clean!
No issues with care or home! Fantastic, 10/10!

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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Stoneleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Stoneleigh Care Home is calculated as follows: ( (340 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 395 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stoneleigh Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

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Meet the Team (1)

Susan

Susan Dodds

Job Title: Home Manager

Joined: 2018

What does ‘kindness’ mean to you?


"Kindness to me is promoting safety, happiness and dignity."


Susan is a Healthcare Professional with a number of years’ experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Susan closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Stoneleigh.


When asked what she enjoys most about her role, Susan remarked:


“I love working with and getting to know our Residents and hearing their stories.”


Outside of work, Susan enjoys walking holidays in the Lake District and Yorkshire with her partner and spending time with her daughters and grandchildren.


If you would like to find out more information about Stoneleigh, Susan has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Frequently Asked Questions about Stoneleigh Care Home

What types of Care is Stoneleigh Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stoneleigh Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Stoneleigh Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stoneleigh Care Home to the centre of Stanley?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stoneleigh Care Home to verify any information. View our terms and conditions. Stoneleigh Care Home has an Enhanced Service - more info.