Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH

Stoneleigh Care Home, Stanley, Durham
Stoneleigh Care Home, Stanley, Durham
Stoneleigh Care Home, Stanley, Durham

Stoneleigh Care Home is located within a residential area of Annfield Plain, a property offering residential, dementia, respite and end-of-life care.

Residents can choose from lounge areas with specially designed furnishings. There are also well-equipped bedrooms for residents to relax in.

Experienced staff at Stoneleigh ensure kindness is central to everything done.

A wide selection of home cooked, fresh, nutritional meals are prepared by chefs. All dietary and cultural needs are catered for.

Group: HC-One

Person in charge: Kay Rudd (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 36

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Stoneleigh Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 06 Feb 2017

Please contact us for information regarding our bed availability

Reviews

9.6 Stoneleigh Care Home has a Review Score of 9.6 (9.585)

The Review Score of 9.6 (maximum of 10) for Stoneleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Stoneleigh Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.585 for Stoneleigh Care Home is calculated as follows: ( (225 Excellents x 5) + (119 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 359 Ratings = 4.585

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Stoneleigh Care Home is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered beds ÷ 5). 23 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    9
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stoneleigh Care Home?

  • Extremely LIKELY
    27
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stoneleigh Care Home

  • Daughter of Resident/Service User
    10
  • Friend of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • more

At Christmas time our family was concerned as we were unable to take my father to our home. We need not have worried. Stoneleigh laid on an excellent time for the residents - presents, good food and the usual level of care on Christmas day.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband came into Stoneleigh Care Home for 2 weeks respite with a view to permanent care. He has been very well looked after by all the staff who are all very caring and cheerful people and nothing is too much trouble. He is treated with dignity and respect.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother-in-law has been in Stoneleigh Care Home for over a year and has been joined recently by her husband. The staff have gone out of their way to accommodate them as a couple. They have created a shared bedroom for them so they can be together. I have been particularly impressed with how well looked after they are, always clean clothes and presentable. Overall, the home has a very comfortable, homely feel and with staff who genuinely care about the well-being of the residents.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

At 85, my mum had been struggling with living alone and interim hospital care set her back badly - to the point we thought we'd lose her. And then along came Stoneleigh Care Home ...
I cannot express our gratitude enough to the carers, kitchen staff, and management at running such a warm, caring environment. My mum has made huge progress in her time here, so much so that her varicose ulcers (which have been psychosomatic) have healed over for the first time in decades. She's happy, her health has improved massively and she's eating well. Very well in fact, and between the breakfast, lunch, dinner, tea and supper there's usually someone popping in with tea and biscuits along the way. Entertainment such as regular bingo evenings or live music help make home-living a social experience for the residents, and the care workers are never too busy for a chat if anyone's struggling to sleep.

We've been absolutely delighted to find Stoneleigh Care Home and would highly recommend this to anyone struggling with independent living.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Really likes the home. He gets on well with the staff and loves the meals they cook for him.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Pleasant staff, nice cheerful place. When an alarm went off from a room all staff attended promptly, showing their priority was to respond to the residents.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I find this care home warm and friendly. My sister-in-law settled here straight away. Staff and management are approachable and listen to any concerns that we have. When you walk through the doors it feels like a home from home. Carers that work upstairs are friendly, interact great with all the residents and have a good rapport with each other, which shows when dealing with difficult situations. I have nothing but praise for the carers who are cut out for this type of job.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The induction and reception process of admitting my mother to Stoneleigh Care Home was carried out in both a professional and friendly way. Things were explained to me carefully, showing a resident centred approach. Although not easy to put the care of a loved one into some else's hands, I felt confident that the care and activities offered in the home would keep my mam safe and stimulated.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It's now a year since my mother became a resident here and I cannot fault anything. Care, housekeeping, laundry, food all excellent. The carers treat my mother with love and care and it's a big happy family, myself included and all our family. I would not hesitate to promote Stoneleigh Care Home and recommend it to anyone.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the home is a nice place to visit my nanna the staff seem very friendly and caring to the residents.

How likely would you be to recommend Stoneleigh Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Stoneleigh staff treat residents with a lot of respect and dignity. They always put the residents first and do everything possible to make life as good as they can. Meals are always of a good standard as is the cleanliness of rooms. All the staff work hard all of the time. This is all done to benefit residents.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have no complaints about my mother's care in the home. The staff are very caring and I would recommend Stoneleigh Care Home to anyone who has to be a resident here.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always pleasant and professional. The home is always clean tidy and smells nice. Food is lovely and drinks given often throughout the day. Any requests are carried out when comment to both parties, can approach staff at any time.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My niece has settled well. She is very happy. The staff care for her very well. The entire home is always clean and very tidy. Staff always welcome visitors. I am very happy with everything.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are really obliging and caring and they are really friendly and seem all look forward to welcome you any day.

How likely would you be to recommend Stoneleigh Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I live in Cornwall and only come to the home every few months and visit my mother for just a few hours, but from what I can see, everything seems to be very good - no problems at all.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father came into Stoneleigh Nursing Home in April 2016. As a family we were very anxious as up to the age of 84 he has lived alone (since being widowed) and is very independent.
However I am amazed at how settled he is within a short space of time - this is down the the excellent, caring staff and good overall management of the home. I would - and have - recommended this home to others.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly and caring staff who show a genuine interest in looking after all residents. Meals are high quality and varied. Management are professional and always try to ensure residents are safe and happy.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I wish to thank everyone at Stoneleigh. It's been a pleasure being here and to be treated like a person, not just a number.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly helpful staff. Staff and management have helped my mother lots and still left her with a high level of independence. The help to myself by taking away the constant stress I was under due to work and looking after my mother is always a great help.
At all times staff try to involve residents with a wide variety of activities and events. The staff deserve a great amount of credit for all their dedication and care to residents.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My friend was moved into Stoneleigh from another home as she was not given the care she needed, since she moved into Stoneleigh she is cleaner, brighter and much happier. I am really pleased with the staff in Stoneleigh as they try really hard to keep all the residents happy. Very, very lovely care home.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From my mum going in the care home in December she has settled in very well with the help and care of all staff. She has put some weight back on due to the good food as we were having problems with her eating, she also involves herself with activities so stimulates her memory. Overall, the home is good but could do with a little update, bedrooms are quite small.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

HC-One, Careline Team at Stoneleigh Care Home responded to this review on 03 Mar 2016:

Thank you for your comments on our home. We are pleased that your mother has settled in well. We note your comments about the size of the room. The rooms we have available are all of a similar size. When we show a prospective client/family around the home they are able to choose from whichever rooms are vacant at that time. As rooms become vacant current clients may choose to move to another one. We encourage families to bring in personal items to personalise the bedrooms to make them homely.

As rooms become vacant we freshly decorate them in line with our company standards.

We are in the process of refreshing the appearance of the rest of the building.

Stoneleigh is a warm and welcoming building. Staff and management are friendly and always make you feel welcome. Staff in the home treat residents with dignity and respect and go the extra mile to ensure that all residents are made to feel safe and secure. The managers door is always open and you are able to go to speak to her if you have any concerns or problems regarding your family member who lives there. I would recommend this home to others looking for a place for their loved ones.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father was no longer able to live independently at home last year, and was admitted to Stoneleigh Care Home. I live many miles away so was anxious as was he. After a settling in period and readjusting to new surroundings and routine ( my father is 87), he has been given a new lease of life, thanks to the carers and support team at Stoneleigh. The love and care he is given is first class. He is treated as part of a family whose needs are put first. I visit regularly and I am given the reassurance I need, which is clear when I see dad happy and content.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is very clean, the staff have very cheerful natures, welcomed us as if we were friends., Liked the way they were with my sister-in-law. Good security on door.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since mum went into the home in October she has been treated with great care and respect. As her daughter, I have also been shown respect and been offered support. The choice of menu has been excellent and satisfying. The staff are all very friendly and helpful. As end of life approaches the management and staff have been excellent. Present circumstances and the way forward have been discussed in a most helpful and caring manner. I would not have wished for anything more.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent home, care for our dear friend is very good. It's a place that is warm, homely and welcoming. No gimmicks, just excellent care, as a manager of a home myself, really impressed.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is home away from home and has an excellent homely atmosphere. I would have no hesitation in recommending this home to potential residents. The kindness and care are outstanding and the staff are caring and friendly. Excellent.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For 8 years I have gone to this lady to clean. Her house was her life, at 95 she was having dizzy spells and felt unsafe in her home! She went into Stoneleigh in May and I was really impressed with the room, food, staff and cleanliness of the home. My lady always says it is not home but is very happy with the way they look after her and says the food is like home made! The staff are very welcoming to everyone! I was very sad when she had to go into a home but since visiting Stoneleigh really impressed.

How likely would you be to recommend Stoneleigh Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Before entering the home, was really happy with the security aspect, having to buzz for entry and signing in. Was greeted and welcomed warmly, each staff member was polite and spoke while passing. My sister commented on the choice of meals which were really tasty. Asking her on how she is treated, she has the choice of bath or shower which they gladly assisted her with. Her room is very clean and tidy. When passing, staff would check my sisters well being. She is happy and content. If required I was told I could have a meal with my sister with ample warning. On leaving the home time was spent talking and asking of my sisters well being and the same standard of security.

How likely would you be to recommend Stoneleigh Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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