Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH
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9.8 190 Reviews
  • Stoneleigh Care Home, Stanley
Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and comfortable areas for unwinding and relaxing. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

In the range of dining areas at Stoneleigh, residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Stoneleigh, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Stoneleigh, and the team is dedicated to supporting residents in building strong relationships in the Stanley neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Stoneleigh to provide the kindest care possible to all residents.
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Care Provided by Stoneleigh Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1203
  • Self-Funded Residential Dementia Care: from £1241
  • RESPITE Self-Funded Residential Care: from £1323
  • RESPITE Self-Funded Residential Dementia Care: from £1365

These prices are only a guideline, please contact Stoneleigh Care Home to find out the exact price for your requirements.

Contact Stoneleigh Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stoneleigh Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Susan Dodds (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)

Stoneleigh Care Home Reviews (190)

9.8

Stoneleigh Care Home has a Review Score of 9.8 (9.840) out of 10, based on 52 reviews in the last 2 years.
Over all time Stoneleigh Care Home has 190 reviews.

Overall Experience
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Date Published
  • 190
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Reviewer Connection to Stoneleigh Care Home
  • 60
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Total of 190, showing 41-60
Review from Ann N (Stepdaughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My step mother is well taken care of.
All staff are extremely helpful, friendly and polite.
Cannot fault the service.
Well done!
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Review from Sandra E (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is fine and Dad is happy.
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Review from Abigayle G (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really great home! Mother-in-law has thrived since she came in, all of staff are lovely and friendly when we visit mother-in-law loves staff and food and she regularly gets involved in activities. Would defiantly recommend to others - spotlessly clean!
No issues with care or home! Fantastic, 10/10!
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Review from Chris G (Son of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into Stoneleigh Care Home in August 2024 and within a few months or being in there felt at home. The room, staff, meals and care given are all amazing. She feels like a new woman. The care given is fantastic, they have really helped Mam to be more outgoing. 10/10. She loves it!
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Review from Christine M (Sister of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very friendly and have made my sister feel at home. Her room is spacious, kitchen and dining room is lovely.
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Review from Patrick S (Son of Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been extremely happy since she moved into Stoneleigh. The level of care she has received has been first class and everyone is so helpful and friendly. Thank you.
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Review from Jane C (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is very happy at Stoneleigh.
She has a really good relationship with all staff and is content in her life.
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Review from P B (Son of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are excellent and very friendly and efficient.
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Review from Angela D (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we could not be happier with the care given to our mother. She has had a new lease of life. She is enjoying the activities. The environment is lovely. It is always clean and smells lovely. My mam loves the food and speaks very highly of all the staff. No issues whatsoever. Everything is
perfect.
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Review from I M (Son of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has taken a while to settle in but his health has not helped with this matter.
The staff have a good bond with Dad and he also with them. Hospital stays have not helped this. I wish he could try and bond with other residents. Staff are really great with Dad.
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Review from L H (Daughter of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fabulous, all work very hard. Very good care. Very impressed that Mam got taken out to Beamish. I used to work at Beamish and as a family we love Beamish. Amazing food, lovely afternoon tea for Mam's birthday. Good support from all the staff.
No issues about the home or staff. Mam is happy
in the home and therefore I am happy. I have no worries about Mam being at Stoneleigh. Impressed that Mam saw bingo going on and she wanted to play. Happy she likes to get involved.
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Review from Joanne B (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely homely place. Really lovely staff, very approachable staff, very patient, kind and caring.
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Review from David H (Son of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good food, really nice meals. No complaints whatsoever about anything. The staff are all lovely and very welcoming. Staff make all visitors very welcome. Staff will do anything for you and are willing to help. Everybody is very helpful.
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Review from Lynne M (Daughter of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience. Very caring, good organisation. Nothing is a bother. Excellent, Mum is settling well. Good variety of food. No issues with room, excellent laundry and cleanliness of the home.
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Review from L G (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall care in home is great, just what my mum needs. However, she loves activities and would like it if there was at least one per day (Monday to Friday). She really enjoys singers, but prefers more modern music. Staff and food are amazing! Thank you.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Stoneleigh Care HomeThank you so much for your kind and inspiring words about Stoneleigh and our lovely team. Please be assured that whilst we continue to offer activities at least three to four times a week, we are in the process of releasing a member of the Stoneleigh team from her current role who wants to return to her original wellbeing coordinator role, which we are confident will happen over the coming weeks, which will enable Monday – Friday activities.
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Review from Tony M (Grandson of Resident) published on 8 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think this is a lovely care home. It is always clean and the staff are very friendly and helpful. My nannas always seems happy and cared for. Would recommend to anyone looking for a family member.
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Review from Asha J (Granddaughter of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always find that my grandad's needs are met. On arrival, carers are very friendly and tend to update me with my grandad's daily status before I ask, which I find extremely important and helpful. Always say I walk in and class this more of a "home" than a "care home".
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Review from Carole P (Niece of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After initial concerns about Auntie coming into a care home, I feel very satisfied and happy my auntie is happy and well looked after. Staff are great, very helpful they always look after me when I visit from Warwichshire. No concerns about safety, I am happy because my auntie is happy.
Can't fault
anything at Stoneleigh.
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Review from A H (Daughter-in-law of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the quality of care, always kept informed, and no issues around care. Staff very supportive, kind and caring. They all do a fantastic job. Wish the carers could be paid more money. Appreciate all the help my mum-in-law receives.
Only negative to mention is the front door of the building
could be more sturdy, lots of glass and not too secure.
Everyone takes care of and supports and safety of residents as a high priority. Thank you, everyone, at Stoneleigh.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Stoneleigh Care HomePlease be assured that the doors are safe and secure and passed as such on our recent door security audit, and there has been a new lock recently fitted. We are aware, however, that they require modernisation and are part of our planned refurbishment programme.
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Review from Christine M (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the initial contact with the home, I think one particular lady was so amiable and welcoming. She gave us sound practical advice as regards to the respite care, and we actually had a visit beforehand. The staff and carers were all so lovely and professional. A member of staff even carried the bags
to the car.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Stoneleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Stoneleigh Care Home is calculated as follows: ( (521 Excellents x 5) + (93 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 617 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stoneleigh Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Susan

Susan Dodds

Job Title: Home Manager Joined: 2018

What does ‘kindness’ mean to you?


"Kindness to me is promoting safety, happiness and dignity."


Susan is a Healthcare Professional with a number of years’ experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Susan closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Stoneleigh.


When asked what she enjoys most about her role, Susan remarked:


“I love working with and getting to know our Residents and hearing their stories.”


Outside of work, Susan enjoys walking holidays in the Lake District and Yorkshire with her partner and spending time with her daughters and grandchildren.


If you would like to find out more information about Stoneleigh, Susan has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stoneleigh Care Home to verify any information. View our terms and conditions. Stoneleigh Care Home has an Enhanced Service - more info.