La Cura House

North Road, Berwick-upon-Tweed TD15 1PL
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9.4 70 Reviews
  • La Cura House, Berwick-upon-Tweed
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Berwick Care Ltd

Person in charge

  • Tracy Wiggans (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
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La Cura House Reviews (70)

9.4

La Cura House has a Review Score of 9.4 (9.393) out of 10, based on 9 reviews in the last 2 years.
Over all time La Cura House has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to La Cura House
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Total of 70, showing 1-20
Review from F H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has Alzheimer's and from what I have witnessed is receiving excellent care.
The staff treat him with care, dignity and respect. I believe he is in an environment that understands his needs and looks after him well. He is very well fed and the staff appear to know what he likes. I feel comfortable
that he is in a good place and La Cura is meeting his needs.
Aesthetically the environment of La Cura has improved massively over the past 6 months.
The art work has enhanced the communal areas and made these spaces much more warm and attractive. The garden is also a lovely environment. I feel that the staff enjoy working here and the manager is a good leader.
We as a family are very happy with how dad is being cared for.
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Review from S A (Son of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was very hard to make any negative comments about La Cura House Care Home.
The overall care was excellent, and the staff were wonderful and kept us informed throughout my dad's stay there.
The food was of a high standard and could not be faulted.
The only negative would be that the place was a
bit dated, but it is in the process of being refurbished.
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Review from N S (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love and care my mother is receiving is second to none. The home is extremely well run by the manager and this is reflected in the staff who are caring, fun and loving. The door is always open and I hope I can give back in some way. Thank you all.
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Review from G H (Granddaughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana has been in La Cura for over a month now. The staff are very helpful, friendly and caring. The food smells delicious and always responded back as tasty! The room is very nice and comfortable. Although not settled at first, it is slowly becoming better.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review, I will ensure the team are aware

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Review from D B (Husband of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for some eight months ... that time attention to meet her needs has been careful and consistent, and good. When problems has arrised, they have been immediately recognised and satisfactionly dealth with.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review, i will ensure the team are aware

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Review from S J (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has received excellent care in La Cura. The carers are fantastic, friendly, caring and always ensuring all the residents are attended to as soon as they need help. Activities in the house are varied and enjoyable, with my mum taking part frequently. The activities are fabulous. Meals are home
made and tasty in plentiful supply. Cleanliness is exceptional, domestics always around attending to whatever required. The manager and nurses are very approachable and always available. Overall extremely happy.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for you lovely review, your mum is a pleasure to be around and she certainly lights up the room.

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Review from Carolyn P (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and caring although, due to numbers, sometimes not enough time is spent with each resident. Due to the extent of disability, most residents take time to assimilate what is happening, whether getting dressed or moving from room to room.
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Review from J F (Niece of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt was cared for by the wonderful staff at La Cura for many years. She was the longest resident there until she sadly passed earlier this month. The professionalism, care and genuine fondness for her was evident on every visit. Staff took time to help her with her severe vascular dementia, playing
music she loved and I could see she responded positively to them. There is a lovely atmosphere of caring and respect for the residents from everyone I met. Thank you.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your lovely review, your aunt will be sadly missed but not forgotten.

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Review from Andrew S (Son of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at La Cura for nineteen months. Over that time, the care given has been exceptional.
The compassion the care team gave was so heartwarming.
I could not ask for more.
I would not hesitate in advising anyone to place their relative in La Cura because I know from
experience they will get the best care.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your wonderful review. It was absolutely our pleasure living and looking after your mum.

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Review from S M (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
La Cura House is a very professional care home with excellent staff. They genuinely care for the residents and do so cheerfully. The activities team are great, but overall, the entire team care. It's not easy having to place a loved one in a home, but I feel happy they are in a good, safe place.
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Review from Allan R (Husband of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff that I have had contact with to be helpful and caring.
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Review from R C (Son of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in La Cura House since March and this was my first review. I appreciated the manager's assessment at the home's situation with regard to staffing and facilities. The home is relatively fortunate in its staffing level and the proposal improvements of the facilities/rooms/layout look
very positive. I was impressed with the attitude. All contributions (from relatives) were positive which only increased my confidence in the manner. La Cura House carries out its care of our relatives.
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Review from Ian H (Husband of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Informative.
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Review from M B (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very approachable and I feel confident that should I have any worries or concerns someone would be there to offer support and guidance. I am happy that my mother is in a safe environment and being looked after with care and respect.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review... I will ensure your positive feedback is passed onto our team

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Review from M P (Wife of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring thoughtful all members of staff. Nothing was a problem to them from housekeeping staff to management. My husband was treated with great respect. Unfortunately, he was only in the home for nine days when he passed away. The staff were fantastic to me as my husband passed away. There was always
someone by my side.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Our thoughts are with you, thank you for the review.

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Review from J V (Son of Resident) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum seemed to settle in okay. We were happy with her care during the short time she was in the care home.
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Review from Jeanette T (Wife of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my husband received in the last 7 months of his life was wonderful. All of the staff took the greatest of care and know him not as a resident but as a friend. He told me he could not be in a better place and that was a great comfort to me. His last day was a perfect day. Thank you.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review, our thoughts and wishes are with you.

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Review from J O (Son of Resident) published on 26 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found that great care was given to my mother in the years she was with you.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review, we loved caring for your mum! She was a very special woman.

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Review from Diane E (Daughter of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is currently in La Cura House Care Home. He is being very well looked after by the well-trained, friendly, professional staff who are providing him with excellent, personalised care and support. My mam went in to be with him for two weeks respite which she enjoyed. The staff even invited her
back in for dinner after she returned home. A lovely, thoughtful gesture. I would not hesitate to recommend La Cura House to anyone looking for a home-from-home environment.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review, Diane, it is very kind of you. We love caring for your dad and mum is always welcome anytime.

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Review from Sharon L (Daughter of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are professional, friendly and reliable. My mum is so happy here, she loves the activities and the safety the home provides. The staff are always on hand and can not do enough for her. She feels safe here, which gives me and my family peace of mind.
Reply from Tracy Wiggans, Registered Manager at La Cura House

Thank you for your review, I will ensure all staff are aware of your thoughts

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Current Review Score: 9.4 (9.393)

Overview of Review Score

The Review Score of 9.4 (9.393) out of 10 for La Cura House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for La Cura House is calculated as follows: ( (82 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 105 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for La Cura House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about La Cura House

What types of Care is La Cura House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does La Cura House have?

There are 60 Single Rooms.

What are the Facilities & Services at La Cura House?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is La Cura House to the centre of Berwick-upon-Tweed?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact La Cura House to verify any information. View our terms and conditions. La Cura House has an Basic Service - more info.