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La Cura House

North Road, Berwick-upon-Tweed, Northumberland TD15 1PL
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La Cura House, Berwick-upon-Tweed
La Cura House, Berwick-upon-Tweed
La Cura House, Berwick-upon-Tweed

La Cura House is a welcoming care home in Berwick-upon-Tweed offering residential, nursing, dementia and respite care in a warm and supportive environment. With over 15 years of experience, the dedicated team provides personalised care that is tailored to each resident's individual needs, helping them maintain comfort, dignity and independence.

Recent refurbishment of the communal areas has created bright and inviting spaces where residents can relax, socialise and enjoy a...  

Care Provided by La Cura House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,300£1,000 - £1,300
Residential Dementia Care£1,100 - £1,400£1,100 - £1,400
Nursing Care£1,300 - £1,500£1,300 - £1,500
Nursing Dementia Care£1,400 - £1,600£1,400 - £1,598

For more detailed Fee breakdowns please contact our Home Manager, Tracy Wiggans.

Contact La Cura House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Berwick Care Ltd
  • Private Owned

Person in charge

  • Tracy Wiggans(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (60)

Visiting

  • Visits can be arranged Monday to Friday between 9:00am and 4:00pm.

Parking

  • Free on-site parking available, with accessibility spaces.

La Cura House Reviews (70)

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9.0

La Cura House has a Review Score of 9.0 (9.027) out of 10, based on 8 reviews in the last 2 years. Over all time La Cura House has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from S T (Friend of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

I have always found the staff very friendly and helpful. The standard of cleanliness is good. it's nice to see all the improvements happening to the home and when it is finished I believe it will be lovely.

Reply from Tracey Wiggans, Manager at La Cura House

Thank you very much for your feedback. Please continue to give us feedback as this is valued and important to us.

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Review from Jacquie R (Friend of Resident) published on 5 September 2017 Submitted via Postal Card
Overall Experience

Pleasant, helpful staff. Lovely rooms and a very efficient manager.

Reply from Jacqueline Coulson, Home Manager at La Cura House

Thank you, Jacquie, for your feedback, it is very much appreciated. I am so pleased you and your friend have had a positive experience of Berwick Care Home. All feedback, good and bad, is welcome as this then allows us to continually review our service for the benefit of our residents and ensure positive resident experiences is paramount. Thank you again.

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Review from David C (Resident / Service User) published on 25 July 2017 Submitted via Postal Card
Overall Experience

Excellent service across the board. You are made to feel at home, food outstanding, excellent choice.

Reply from Jaqueline Coulson, Home Manager at La Cura House

Thank you, David, for your feedback, it is so nice to hear you have had a positive experience of the home and I will share your feedback with the team. Regards Jackie Coulson - Home Manager.

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Review from Nicola C (Wife of Resident) published on 12 July 2017 Submitted via Postal Card
Overall Experience

From the moment you walk through the front door you are met with a warm welcome and feel as if you are entering a 'home from home'. The rooms are individually tailored to each resident and filled with their own possessions. There are light and airy sitting rooms overlooking a walled garden and a conservatory. The team is led by the new manager and she inspires her staff with her caring attitude and high standards.

Reply from Jackie Coulson, Home Manager at La Cura House

Dear Nicola, thank you so much for taking the time to complete this review. It is so lovely to hear your positive comments and that you feel it is a home from home. The ethos of the home is 'it is the resident's home' and should be treated as so. We welcome all visitors as to it enhances our...  

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Review from Adrian (Son of Resident) published on 3 July 2017 Submitted via Postal Card
Overall Experience

The nursing care over the last 9 years has been excellent and consistent. It is a very hard thing to do, to nurse frail patients without injury or accident or infection over such a long period. I feel the Berwick Care Home is patient centred and this comes out in their attitude to working with relatives and close family.

Reply from Jackie Coulson, Home Manager at La Cura House

Dear Adrian, Thank you for taking the time to complete this feedback. Your comments are valued and appreciated, I will ensure they are fed back to the team at Berwick care Home. It is extremely lovely to hear of yours and your loved ones positive experience of Berwick Care Home. Our aim is to...  

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Review from Susan S (Daughter of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience

My father is a resident and I am very happy with the care he receives. It is a time of changes for the home with new owners and now a new manager, but I feel the transition has been done with no issues for the residents and I look forward to seeing the new ideas that come with a new management and team start to show. Pleased the home is in the midst of decoration as this did let it down.

Reply from Jackie Coulson, Home Manager at La Cura House

At Berwick Care Home we value all feedback good and bad as this allows us the opportunity to review and develop our service delivery thus ensuring our residents receive the best possible care and quality of service.

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Review from Pauline O (Wife of Resident) published on 26 February 2016 Submitted via Postal Card
Overall Experience

Having already filled in and sent one of these cards, my opinion has not changed and 7 months from entering this home my husband still has not got a suitable chair to sit in despite being measured for one on 3/12/15. I am awaiting an appointment with the Regional Manager which was postponed on 27/1/16.

Reply from Frances Ponton, Home Manager at La Cura House

Hello Pauline, thank you for taking the time to review Berwick Care Home. Since receiving this review, I have since spoken with you and talked through everything you have mentioned. As discussed, if you have any further concerns please contact me so we can work to resolve these. Best wishes, Frances.

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Review from Collin T (Son of Resident) published on 17 February 2016 Submitted via Postal Card
Overall Experience

Very good.

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Review from Jackie (Daughter-in-law of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

My mother in law moved into home in December suffering with dementia. Since deciding on the home we have had excellent service from all staff. Everything explained to us and being able to approach all staff with ease. Food and accommodation excellent. Also activities are very good every afternoon which helps stimulate my mother in laws mind. Always carers available.

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Review from Margaret T (Wife of Resident) published on 19 January 2016 Submitted via Postal Card
Overall Experience

Happy and settled. A lovely caring and calming environment. The staff are lovely.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 February 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (3)

Tracy Wiggans
Tracy WiggansJob Title:ManagerJoined: 2017
Hi My name is Tracy Wiggans, I have been the manager here now at La Cura House for just over three years.

I was born and brought in Berwick upon Tweed and attended both Tweedmouth middle school and Berwick high school or now known as Berwick Academy.

On leaving school I went on to have three daughters and moved to Cornwall.

When my daughters were young I decided I wanted to care for others so went to work as a care assistant in a care home, then went on to looking after people who had to live with Huntington's disease. Whilst working with people with Huntington's disease this inspired me to want to care for people with mental health needs, so decided to complete my nurse training.

In 2007 I qualified as a registered mental health nurse and I completed various other training courses to support me in caring for people with mental health needs. On qualifying I worked for the NHS as a staff nurse, community psychiatric nurse and a charge nurse.

During my time with the NHS I worked with people who live with dementia and felt I could really make a difference in their lives so decided to leave the NHS and become the head of a dementia unit for a private company, I then became the deputy manager for the same company, the manager and myself along with a great team turned a failing home into a good rated home. Not long after we had succeeded in this I moved to another care home for the same company as the registered general manager.

In 2017 I decided I wanted to move back to my home town of Berwick Upon Tweed and it was fortunate that La Cura House care home, previously known by another name was needing a manager. Unfortunately the home was not in a good position and required a lot of TLC. However with the hard work and dedication we managed to make significant improvements in a short space in time moving it from a home which required improvement to a good home within a year.

We continue to make improvements and I am proud to say the changes that the current staffing team have made and the massive difference to the people we they care for lives.

We have developed a whole new team who have embraced some difficult changes, but changes that are so much for the better. Our home is filled with care and happiness and we will continue to strive to make improvements where needed so that residents continue to live in a happy home.

Moira Purdon
Moira PurdonJob Title:AdministratorJoined: 2009
Hi. I am Moira Purdon and I work at La Cura House formerly known by another name as an Administrator. I have worked here for 12 years and during this time I have gained a NVQ Level 3 in Business & Administration. I enjoy my work as no 2 days are the same. I also enjoy working with the staff, the interaction I have with the residents and meeting so many different people.

I look forward to the future working at La Cura House.

Margaret Wilson
Margaret WilsonJob Title:CookJoined: 2017

My name is Margaret Wilson. I work at La Cura House Care Home as Head Cook. I’ve been here a little over 3 years. I really enjoy my job and I love doing home baking, especially birthday cakes. It is great to watch the resident’s faces light up as we sing Happy Birthday to them. I enjoy popping out to see the residents and talking to them about their likes and dislikes.

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