De Baliol Care Home

Woodhorn Road, Newbiggin-by-the-Sea NE64 6HN
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9.7 56 Reviews
  • De Baliol Care Home, Newbiggin-by-the-Sea
De Baliol Court Nursing & Residential Care Home is dedicated to old age care and helping people with physical disabilities, together with a wide range of specialist nursing needs.

A versatile service is available for respite and day care for members of the local community, with all welcome to join in the home's activities programme and regular outings.

Located in Newbiggin-by-the-Sea means that residents are often able to enjoy coastal pleasures and views, ideal for a satisfying and relaxing recovery or retirement.
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Care Provided by De Baliol Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1000
  • Self-Funded Residential Dementia Care: £1000 – £1000
  • Self-Funded Nursing Care: £1000 – £1236
  • Self-Funded Nursing Dementia Care: £998 – £1236
  • RESPITE Self-Funded Residential Care: £998 – £1236
  • RESPITE Self-Funded Residential Dementia Care: £998 – £1236
  • RESPITE Self-Funded Nursing Care: £998 – £1236
  • RESPITE Self-Funded Nursing Dementia Care: £998 – £1236

These prices are only a guideline, please contact De Baliol Care Home to find out the exact price for your requirements.

Contact De Baliol Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact De Baliol Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Danielle Carter (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (59)

De Baliol Care Home Reviews (56)

9.7

De Baliol Care Home has a Review Score of 9.7 (9.687) out of 10, based on 30 reviews in the last 2 years.
Over all time De Baliol Care Home has 56 reviews.

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Date Published
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Reviewer Connection to De Baliol Care Home
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Total of 56, showing 41-56
Review from Philip T (Son of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't express how grateful for looking after Dad for his respite. Right from the moment he stepped in the door to the minute he left, you looked after him so well. He felt safe and welcomed. All of the staff made such a fuss of him, which was so important for the time away from home. The home itself
is spotlessly clean, both in terms of his room and public areas. Thank you all.
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Review from B W (Nephew of Resident) published on 10 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle moved into the care home in August of 2022. As he had always been very independent, there was some concern that he would not settle in his new surroundings but this has not proved to be a problem as the staff have made his new life more rewarding. He is now happy and content in his new way
of life and is safe.
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Review from K S (Daughter-in-law of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is an ideal spot, close to the town's main street, facilities and beach. The staff are extremely welcoming, friendly, knowledgable and professional. They keep relatives fully informed at all times and make constant checks on their residents in terms of physical health and well-being. Plenty
of opportunities for relatives to become involved in the range of activities on offer.
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Review from Diane O (Niece of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the four years we have been visiting, we have always found the staff very pleasant and friendly. They are really nice to my uncle, who has never complained about anything to me. He enjoys the food.
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Review from J P (Wife of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The ground floor is excellent, well decorated, residents are happy and stimulated, lots of activities and a really good feeling about the place. The dementia unit upstairs is completely different (understandable in some ways). It is in need of decorating, the carpets are stained. The residents do not
seem to have much stimulation, however, residents are clean (although I have had to request my husband has his hair washed more often). Covid has made things difficult and therefore it is hard to judge properly. The staff are always friendly, cooperative and have a good rapport with my husband who appears content and well looked after.
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Review from Alan J (Husband of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident in this home for over a year now and from the start to now, I have nothing but praise for all the staff and management.
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Review from Claire M (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam's care has been fantastic. The staff are very helpful and friendly with a great selection of different activities to keep everyone entertained. It is good to know and peace of mind that mum has been looked after and is very happy.
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Review from Julia W (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is very happy in De Baliol and treated with the greatest respect and dignity staff are all lovely and are always happy to have a word with mam and she is always made to feel she is not alone and there is always someone to talk to. Although mam is peg food, the food always looks delicious and
well presented. I am always made to feel welcome when I come with my family. Thank you.
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Review from Leanne S (Granddaughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma is always made a fuss of. All the staff are kind and polite and always make time for my children as well. We are always asked if we would like refreshments as well as the children. My grandma has been through a rough nearly 2 years but is now happy as she can be emotionally. I believe that
the care and support my grandma has received is why she is still here today.
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Review from Rachael M (Granddaughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Polite and friendly staff. Clean and easy to find places to go. They offer a good range of activities in the home that I know for one, my grandma enjoys.
The staff here are very empathetic which is refreshing to see in a care/nursing home as you can tell they care more for the happiness of the residents
opposed to the situation he/she is in.
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Review from K S (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the home very good and the staff very helpful. Always willing to listen and help.
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Review from Lee R (Grandson of Resident) published on 9 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a widowed dementia sufferer, my Grandad initially stayed for a couple of respite visits which then developed by his own request to him becoming a full-time resident. Each member of staff works so hard and all took the time to build up a great rapport with him to make him feel special and part of
their community.


As his condition had worsened he'd withdrawn from many aspects of life in his own home but due to the lovely environment at De Baliol, he got back his spark and lived life to the full again, taking part in a wide range of activities that were very thoughtfully arranged for the residents.


Unfortunately, his residency was quite short as he passed away in hospital due to ongoing health conditions after only a couple of months, but the family are all so grateful to the manager and her entire team for making last chapter of his life such a happy one. For anyone looking for residential care for a family member, we can not recommend De Baliol enough.

Reply from Howard Emanuel, RM at De Baliol Care Home

Thank you, Lee, for your review. We are incredibly proud of the care delivered at De Baliol and are happy to know that your grandad’s time at the home was one that restored his spark.

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Review from Stephen T (Son of Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good quality and care of my father. Staff are caring and well well informed of my father's needs. My father feels safe and secure and I feel that he is being well fed and kept very clean. His dignity is maintained at all times. In short, I am very happy with the care provided by ALL the team
at De Baliol Court Nursing & Residential Care Home.
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Review from Sheila D (Wife of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is quite happy and settled.
I am very pleased with the care he receives from all the staff.
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Review from Karen C (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came into De Baliol Court Nursing & Residential Care Home in the summer, he's gone from strength to strength. He loves the company and trips out, bingo and mind active tea dance's. He's always up for a dance and his smile said it all. Its totally done him the world of good. Pleasant staff, very
friendly.
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Review from D G (Son of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home - Good and clean, good layout.
Staff - Excellent and caring.
Food - Excellent and plenty of it.
Entertainment - Nearly every day, good.
Nurses - Excellent
Hairdresser - Excellent and fair priced.
Outings - Good.
The staff should be paid twice what they ever they get for long hard caring
work.
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Current Review Score: 9.7 (9.687)

Overview of Review Score

The Review Score of 9.7 (9.687) out of 10 for De Baliol Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.687 for De Baliol Care Home is calculated as follows: ( (266 Excellents x 5) + (69 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 355 Ratings = 4.687
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for De Baliol Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Danielle

Danielle Carter

Job Title: Registered Home Manager Joined: 2022

A warm welcome!
Hi, I have been the Registered Home Manager for Debaliol from January 2022 to present.
I love working within Debaliol, there are never two days the same! I lead a strong and dedicated team that provides high-quality care and support to ensure residents' needs and wishes are met.

Awa

Awa

Job Title: Deputy Manager Joined: 2023

Hello!
I joined De Baliol Nursing Home in 2023 as a Deputy Manager. I had a long career in the health care sector, starting as a care assistant. I find my work very rewarding, and I am very passionate. I have a core value of caring, dignity, respect, compassion and commitment. I ensure that my team strive to deliver high-standard care.


I support the Home Manager to lead a dedicated, hard-working team. I am focused on fostering a culture of continuous improvement and ensuring that we continue to provide outstanding person-centred care that falls in line with our service users’ preferences, wishes and values.

Sylvia

Sylvia

Job Title: Home Administrator Joined: 2011

Hi, my name is Sylvia, and I have worked at Debaliol as an administrator since 2011.
I take great pride in supporting the Home Manager and team, ensuring that all invoicing and robust recruitment are completed in a timely manner. There is never a dull moment here; I am always kept busy. My job is very interesting.

Lorraine

Lorraine

Job Title: Activity Co-Ordinator Joined: 2011

Hi, I have been working at Debaliol as an activity coordinator since 2011
I love dedicating my time to the residents to support them in achieving their goals and wishes. I love working as part of the team to ensure we can support residents to maintain their social skills.
I enjoy researching and creating new ideas to make the activity meaningful and exciting for our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact De Baliol Care Home to verify any information. View our terms and conditions. De Baliol Care Home has an Enhanced Service - more info.