Barchester Chester Court Care Home

Organisation of activities is of a very high standard.

The staff at Chester Court really care about their residents and provide an exceptional standard of care tailored to their needs. It is a very welcoming, pleasant and safe home for those needing care towards the end of their lives or through incapacity. Relatives and friends are made welcome and able to participate in their loved one's care. A good range of activities are organised for residents both inside and outside the home, as well as special events to which relatives are invited. This fosters a sense of common purpose and wider community to all involved.

Extremely very good care home and staff. This is one of the best we have visited and in-house hospitality. Thoroughly recommended.

Invited to lunch. It was a wonderful day.

The staff are fabulous and very polite and helpful any problems and you can speak to someone. there is also someone about. Just had a family Christmas get together. Meal was brilliant and everyone was helpful and jolly. Can't fault them. Would always recommend.

Chester Court has cared for my mum during the last fourteen months until her death at the end of May. My mum suffered from advances stages of dementia and alzheimers. After a fall at home my mum lost her mobility and became bed bound. To improve her quality of life I decided Chester Court could provide the purpose built environment in which mum could have a variety in her surrounding and contact with others. I was not disappointed. She was wheeled around in a recliner chair and able to watch activities although not able to participate. She was kept beautifully clean and treated with kindness and sensitivity until her death. The staff are cheerful and friendly and the open door policy on visiting is an excellent approach to caring for elderly dementia patients.

Chester Court was highly recommend to me by a good friend who had carried out extensive research into nursing homes in the Northumberland Area. Her own mother is now a resident of the home. My own mother, who is 97 years old, was moved to Chester Court on Christmas eve, from the local hospital. She has cellulitis and cancer and both conditions require daily care and monitoring. having visited the home in the past week to celebrate my mothers 97th Birthday, I noticed a big change in her. She is much calmer and happier and relaxed and this has been an enormous source of relief to the family. The staff are kind, committed and aware. Excellent vibe.

My father was placed in Chester Court in June 2014 at first with dread as I live 400 miles away. I visited him the week after he was admitted there and straight away I was put at ease. The staff are very friendly and caring. I was free to call in anytime of day and stay as long as I wanted. The staff were not only caring to my Dad but also to myself. the home is a fantastic place with excellent staff. Nothing is too much for them. For the last 18 months Chester Court gave my father a new lease of life after being bedridden for years, he was able to get out and about, living again in his last few months. My father made many friendships with people in Chester Court not only with residents, staff also. Chester Court was his home and the staff make it a wonderful place.