Barchester Chester Court Care Home

The extra care during meal times and at her death was comforting and reassuring.

Barchester Chester Court staff looked after my mother for the last 3 weeks of her life. The care she received was exceptional and I have nothing but praise for all the staff. The home was extremely clean and bright and made residents and visitors very welcome. Thanks to the Manager and all the staff. Would highly recommend.

My father was resident for a few weeks and spent his last weeks in a wonderful atmosphere. He especially liked the activities and the toddlers coming in. He even began to sing again. On entering staff are very welcoming, which gives a warm tone to the home. My family coming from a distance speak very highly of the help and assistance given to them when visiting dad. On the night he died, staff were extremely supportive to myself.

The staff at the care home are brilliant and always willing to help and listen, my mam has been in Chester Court for 4 years and has loved every minute of her stay.

Mum had always seemed happy here. Thank you.

I would not have chosen any other care home for my brother to live in. I have known the manager and deputy in a professional capacity for many years. They ensure high-quality care and support and if any issues are identified they deal with them straight away. If my brother had not had the care and support he had in this home, he would not have been alive as long as he ultimately was.

My mother has been in the palliative care unit for 9 days until she sadly passed away. The care she received was excellent from all members of staff from the care manager to people who did the cleaning etc were so professional and kind. Not only were they all supportive of my mother but also excellent support to all members of our family. Barchester Chester Court Care Home is a wonderful place and the staff do a wonderful job.

Unfortunately, on the 5th December 2018, we lost our mother following a long battle with dementia. I cannot express enough how much it has meant to our family over the last two years having the help, support and understanding of the whole team in Barchester Chester Court Care Home. They became a second family to mum meaning we never worried when we couldn't be there with her. The care from beginning to end has been exemplary and particularly when mum finally lost the battle. From the bottom of my heart, thank you.

My partner was in the final stages of progressive Bulbar Palsy (Motor Neurone Disease). Her condition upon arrival was that she could not communicate vocally and was unable to do anything physically unaided. Although she used a predictable iPad to communicate it was almost unusable since her right hand was non-functioning and her left hand was so weak she could not control the pen. Even with these difficulties the staff cared for her with dignity and had exceptional levels of patience in view of her communications difficulties. Great team and well managed.

I really don't know what the fuss is about when you mention this care home. It's clean and tidy, but there is an undertow at work, I feel. I don't like it. I like the staff even less.

My wife was extremely happy at the care home, we could not have asked for more. In particular all of the staff from nurses to cleaners and handyman showed an exceptional level of caring and relating to ourselves and all of those who visited my wife in her final weeks. Thank you very much.

Apart from residents receiving the care they need, Chester Court is family and dog-friendly. The building is homely and own rooms can be made personal. I do not want my husband to feel isolated because of his lack of communication and spend time every day, from afternoon and throughout the evening with him and bring along our little dog. The 3 of us sit watching tv like at our own home. The staff are efficient, effective and friendly, also respectful. Recently, because of my husband's lost ring which I was meant to be looking after, decided to renew our wedding vows. The staff at Chester Court put themselves out to make sure we had an enjoyable day. Decorating the conservatory, providing a buffet, a carer sang 2 of our favourite songs and there wasn't a 'dry eye in the house'. Our 25 guests all commented on how nice the home was. Good food and lovely staff.

My father went into Chester Court following a fall, resulting in a hospital stay and a diagnosis which meant he could not/was not able to remain in his own home. From day 1, I was extremely impressed with the care and attention that he was given, not only to him but to all family members, especially my mother. We could not have asked for a better second home. He settled very well and 'staff' soon became his friends. They cared for him, made him laugh and supported his family to the end.

The home has just had a family Christmas Lunch party which was very enjoyable and all the staff including unsung heroines the kitchen staff, worked hard to make it an enjoyable event enjoyed by all who attended.

My sister has had mental health issues for over 5 years but is not demented, therefore to find a home able to meet her needs is difficult. For almost 4 1/2 years this home has done their utmost to accommodate my sister on all levels, nursing, personal care, activities, always with a smile and positive outlook. No mean feat given my sister's demanding, negative paranoia and selfishness. Their tireless positivity I admire greatly, and cannot praise them highly enough for the peace of mind their dedication gives me.

Thank you, Ladies.

I wouldn't mind moving in myself.

From the day my Grandma came into Chester Court her world so improved and so did mine! Everyone from the cleaning staff to everyone else has been exceptional. My whole experience of care homes has changed due to this, taking a loved one into the care of others is a major thing and my prayers were answered when I walked into Chester Court.

Just had an amazing lunch organised by the staff - excellent as usual. My father-in-law is a resident and he is very well looked after by the excellent staff. Very clean and pleasant environment for residents.

Italian Day. Great menu, lovely food.