Barchester Chester Court Care Home

Choppington Road, Bedlington NE22 6LA
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9.7 85 Reviews
  • Barchester Chester Court Care Home, Bedlington
Set in its own mature gardens, Chester Court is a state-of-the-art, purpose built facility. The home is situated in the heart of Bedlington, which is a picturesque former mining village in Northumberland.

They provide first-class 24-hour nursing care and there is also have a facility for respite care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents.
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Care Provided by Barchester Chester Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1672

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

The price(s) shown are provided by the care home. Contact Barchester Chester Court Care Home for full pricing details and T&Cs.

Contact Barchester Chester Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Chester Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Laura Tindle (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (41)

Barchester Chester Court Care Home Reviews (85)

9.7

Barchester Chester Court Care Home has a Review Score of 9.7 (9.733) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Chester Court Care Home has 85 reviews.

Overall Experience
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Date Published
  • 85
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Reviewer Connection to Barchester Chester Court Care Home
  • 29
  • 14
  • 5
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Total of 85, showing 1-20
Review from David M (Son of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother lived at Chester Court from 1st January 2026 until she died on 9th March 2026. We knew that her long life was coming to its end and she died comfortably and peacefully. We were most impressed with all the care she received at Chester Court and feel lucky and grateful that we were able to
choose Chester Court to look after her. The home is well staffed with all the people she needed and every member of staff was kind and caring. Thank you all for looking after her so well.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Melanie E (Daughter-in-law of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law was taken in recently, the care has been wonderful, the staff are so caring.
The support and care also relates to his wife. The support for my mother in law has also been a lifesaver - we are very grateful.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Mandy S (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the very short time we (family) have been visiting our mother - we are amazed, at the care & attention they give to the residents
Every resident is treat as an individual their needs & wants are important & nothing at all is any trouble or problem for them (staff) to deal with. The attitude & manner
of all the staff is cheerful, friendly & you can approach them about anything very very Happy with "Care Home"
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from J W (Daughter of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam came for nursing/end of life care. The staff have respected her wishes taken excellent care of her. All the staff are friendly & helpful caring. I would highly recommend this hoem to anyone who is looking for a home for a loved one.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review, your Mam was not with us for long but she is definitely a miss, I will miss her stories of her time working in the hospital. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from William O (Husband of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
The method of bowel management used (administer laxative and clean up as and when) was inappropriate and risky for a paraplegic. In the present case prolonged contact between stool and skin caused Incontinence Associated Dermatitis in the area of the anus and labia, and horrible necrotized the thin
skin at the site of a long-healed pressure sore: Much work for the district nurse.
Conclusion: use suppository of enema if needed for a paraplegic NOT laxative. Best of all use none of these for routine bowel management if possible
Reply from Feedback Team, The Feedback Team at Barchester Chester Court Care HomeThanks for taking the time to leave your review. We're sorry to learn you were upset with some of the care delivered at Chester Court Care Home. We worked closely with the residents usual GP for guidance to ensure we continued to provide comfort during their stay and followed their advice. We ask that you raise any concerns directly with the GP surgery if you are unhappy with the advice we received. On speaking with the home, we understand concerns weren't raised during the stay with us, but if you have outstanding concerns, please reach out to the General Manager at the home. Kind regards, Barchester's Customer Feedback Team.
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Review from H D (Niece of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I attended my aunties 100th birthday celebration. The staff were wonderful. The home was decorated and the buffet delicious. Nothing seemed to be a problem for the staff.
The home is a lovely clean and spacious place and my auntie seems really happy here.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from David C (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam loves it here great experience when I visit today is Mams 100th birthday
Fantastic day put on by the care home
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care HomeThank you for your review, we all have an amazing day celebrating your Mams 100th birthday, thank you for letting us be a part of it. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Michelle C (Granddaughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks for making grandma's 100th birthday special!
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from John H (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff in all departments
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from William A (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The team at this care home have always treated myself and the resident (my mam) with kindness and consideration, alway being professional and politeness
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Joan W (Friend of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always enjoy my visits
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Leslie B (Husband of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff and nursing staff are all very welcoming & always in a good mood. The standard of nursing & care is excellent & it is a pleasure to know you all & to visit Ann.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Rebecca S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has lived at Chester Court for 5 years now. He has a great relationship with his carers and staff members, he views them as "family" in his words. My Dad is always well presented, clean and happy. If we have had any minor worries in the past, these have been dealt with accordingly to provide
the best outcome. My Dad particularly enjoys going out on trips with the Activities team.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Sharon W (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been in 3 previous homes. Which didn't meet her needs. She has been in Chester Court since February 2025. She has thrived. It is excellent, lovely friendly carer's. They even take take care of my dad who visits daily. Wish she got in here first off.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Nichola D (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, friendly staff, management and staff listen to requests and opinions of resident and family,staff in Chester court can't do enough to accommodate my Mam's needs, lovely spacious room. Love everything about it!
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Simon D (Friend of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent friendly staff. Rooms first class. All areas spotlessly clean. Admin staff very efficient. Care staff very respectful and caring. Great activity programme. Five stars from me.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care HomeThank you for your very kind review, it was a pleasure to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Ann B (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam had a fairly short stay at Barchester Chester Court Care Home, Bedlington. My mam had a cancer in a very personal area, she passed away there on the 16th January 2025. The care and kindness given to my mam was amazing. The team there were outstanding. I could not thank them enough. Mam was treated
in a very professional way whilst staff still made sure Mam kept her dignity. They absolutely covered her with love. Also, through her final days, the care they gave to us, as a family, was amazing. The home was lovely and friendly and did not smell like a care home. All I can say is a massive thank you. You all are an amazing group of people.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care HomeThank you for your very kind review, it was a pleasure to know your Mam and to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Raymond M (Son of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam received nursing care, from 28/06/2024 until she passed away on 08/11/2024, by Barchester Chester Court Care Home. This was a very difficult time for the family but the help, care assistance and dignity offered to Mam helped us immensely.
Some of the carers and nurses were very professional
and it was very comforting to see the way they looked after and interacted with her when she was unwell.
We found your organisation to be very good with some exceptional staff and you should be very proud of the service you provide.
Reply from Laura Tindle, Senior General Manager at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from G T (Wife of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having spent several months in Barchester Chester Court Care Home, my husband became one of the amazing family who live and work here. He felt at home with extremely caring and cheerful staff and thoroughly enjoyed the excellent food, some activities and visits to the garden to see how tomatoes were
progressing in the greenhouse. Best wishes and thanks to everyone here for the future and continuing five star service.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care HomeThank you for your very kind review, it was a pleasure to know your husband and to meet you all. Please let him know we wish him all the best in his new home and we will all miss him. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from B D (Granddaughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma receives the best care, she has every need met and more. There are always activities and amazing food too. Staff are friendly and reliable, the rooms are a lovely size and very clean. 100% would recommend.
Reply from Jane Longstaff, On behalf of Chester Court at Barchester Chester Court Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Barchester Chester Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Barchester Chester Court Care Home is calculated as follows: ( (194 Excellents x 5) + (56 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 255 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Chester Court Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (6)

Laura

Laura Tindle

Job Title: General Manager Joined: 2023

Hi, my name is Laura, and I am the General Manager.


Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I am a qualified nurse and have over 20 years of experience in the care sector, starting as a care assistant.


I bring a wealth of experience and knowledge to the home. I am very passionate about enhancing resident experiences and ensuring that our residents are at the centre of everything we do.


I work with a long-standing supportive team who aim to achieve the best for the home. I look forward to welcoming you to our home.

Memory

Memory Gatsi

Job Title: Deputy Manager Joined: 2023

Hi, my name is Memory Gatsi, and I am the Deputy Manager at Chester Court Care Home. I qualified as a Nurse in 2006, and I started with Barchester in 2021 as a Nurse. I was then promoted to Deputy Manager in August 2023. I enjoy working as a nurse, and I enjoy spending time with residents and ensuring that their needs are met in a safe and timely manner. I work hard to provide high-standard care and to support residents to maintain their independence as much as possible for as long as they can.

Lauren

Lauren Corbett

Job Title: Activities Coordinator Joined: 2020

Hi, my name is Lauren, and I am the Activities Coordinator here at Chester Court. I joined the team in December 2020 and bring a wealth of enthusiasm to the role. I graduated from university in July 2020 and have previously completed work experience at another Barchester home. During this work experience, I discovered how meaningful and important activities are for residents and how they can help enhance residents’ lives. Therefore, I decided to become an activities coordinator myself as I feel this is such a rewarding role.


I love working with our Residents here at the home and getting to know them and their families so that I can deliver and support in meaningful activities, keeping them socially stimulated and active as part of our extensive life enrichment calendar. The lifestyle and continued community links are also important.

Dawn

Dawn Thompson

Job Title: Head Chef Joined: 2000

I am the Head Chef at Chester Court Care Home and have worked at the home since 2000. I lead the home's hospitality team, and we work together in creating and developing seasonal home-cooked menus that are nutritious and varied. I ensure that we know each resident and their preferences, keeping them satisfied with a diverse and delicious range of meals. All of our food is home-cooked with fresh ingredients. I love my job.

Scott

Scott Dawson

Job Title: Maintenance Manager Joined: 2011

I have worked at Chester Court since 2011 and have loved every minute. I spent 15 years in the building trade before coming to Chester Court Care Home, so I have a wide range of skills that are always being used.


My job is to keep the home and grounds looking their best, making sure each room is as individual as the residents themselves.

Susan

Susan Dunn

Job Title: Head of Housekeeping Joined: 2023

My name is Susan Dunn, and I am the Head Housekeeper here at Chester Court. I have been in this role since August 2023. Before moving to Chester Court, I worked as a housekeeper in care homes since 2017.


I have always worked in cleaning, but I enjoy working in care homes more than previous jobs. I love chatting to the residents and also keeping their homes clean and tidy. My main priority is making sure the resident's home is as clean as I like my home.

Frequently Asked Questions about Barchester Chester Court Care Home

What types of Care is Barchester Chester Court Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Chester Court Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Barchester Chester Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Chester Court Care Home to the centre of Bedlington?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Chester Court Care Home to verify any information. View our terms and conditions. Barchester Chester Court Care Home has an Enhanced Service - more info.