Barchester Chester Court Care Home

Choppington Road, Bedlington NE22 6LA
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9.8 74 Reviews
  • Barchester Chester Court Care Home, Bedlington
Set in its own mature gardens, Chester Court is a state-of-the-art, purpose built facility. The home is situated in the heart of Bedlington, which is a picturesque former mining village in Northumberland.

They provide first-class 24-hour nursing care and there is also have a facility for respite care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1431

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Chester Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Laura Tindle (Senior General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Barchester Chester Court Care Home Reviews (74)

9.8

Barchester Chester Court Care Home has a Review Score of 9.8 (9.831) out of 10, based on 15 reviews in the last 2 years.
Over all time Barchester Chester Court Care Home has 74 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Chester Court Care Home
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Total of 74, showing 1-20
Review from Rebecca S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has lived at Chester Court for 5 years now. He has a great relationship with his carers and staff members, he views them as "family" in his words. My Dad is always well presented, clean and happy. If we have had any minor worries in the past, these have been dealt with accordingly to provide
the best outcome. My Dad particularly enjoys going out on trips with the Activities team.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Treated with Dignity
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Review from Sharon W (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been in 3 previous homes. Which didn't meet her needs. She has been in Chester Court since February 2025. She has thrived. It is excellent, lovely friendly carer's. They even take take care of my dad who visits daily. Wish she got in here first off.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Treated with Dignity
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Review from Nichola D (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, friendly staff, management and staff listen to requests and opinions of resident and family,staff in Chester court can't do enough to accommodate my Mam's needs, lovely spacious room. Love everything about it!
Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Simon D (Friend of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent friendly staff. Rooms first class. All areas spotlessly clean. Admin staff very efficient. Care staff very respectful and caring. Great activity programme. Five stars from me.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your very kind review, it was a pleasure to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review from Ann B (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam had a fairly short stay at Barchester Chester Court Care Home, Bedlington. My mam had a cancer in a very personal area, she passed away there on the 16th January 2025. The care and kindness given to my mam was amazing. The team there were outstanding. I could not thank them enough. Mam was treated
in a very professional way whilst staff still made sure Mam kept her dignity. They absolutely covered her with love. Also, through her final days, the care they gave to us, as a family, was amazing. The home was lovely and friendly and did not smell like a care home. All I can say is a massive thank you. You all are an amazing group of people.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your very kind review, it was a pleasure to know your Mam and to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Raymond M (Son of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam received nursing care, from 28/06/2024 until she passed away on 08/11/2024, by Barchester Chester Court Care Home. This was a very difficult time for the family but the help, care assistance and dignity offered to Mam helped us immensely.
Some of the carers and nurses were very professional
and it was very comforting to see the way they looked after and interacted with her when she was unwell.
We found your organisation to be very good with some exceptional staff and you should be very proud of the service you provide.
Reply from Laura Tindle, Senior General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Treated with Dignity
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Review from John H (Son of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Easy to talk to staff about anything.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from G T (Wife of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having spent several months in Barchester Chester Court Care Home, my husband became one of the amazing family who live and work here. He felt at home with extremely caring and cheerful staff and thoroughly enjoyed the excellent food, some activities and visits to the garden to see how tomatoes were
progressing in the greenhouse. Best wishes and thanks to everyone here for the future and continuing five star service.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your very kind review, it was a pleasure to know your husband and to meet you all. Please let him know we wish him all the best in his new home and we will all miss him. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from B D (Granddaughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma receives the best care, she has every need met and more. There are always activities and amazing food too. Staff are friendly and reliable, the rooms are a lovely size and very clean. 100% would recommend.
Reply from Jane Longstaff, On behalf of Chester Court at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Raymond P (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at this care home for over two years. Sadly, she passed away this morning. She has always been cared for wonderfully during her time in the home. I've always been kept informed of her condition, any issues discussed with the family, however, during the past week, the staff,
without exception, have been outstanding. Their dedication and compassion, both to her and myself, have been overwhelming at this sad time.
Reply from Ann Ducat, Administrator at Barchester Chester Court Care Home

Thank you for your very kind review, it was a pleasure to know your mum and to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Derek L (Son of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was in here for six and a half years and was well looked after. I was always happy to visit, her room felt like her home.
It was clear during her last month how well cared for she was during her whole stay. Staff genuinely helped and looked our for her.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your very kind review, it was a pleasure to know your mum and to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
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Review from Danielle G (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to say also a massive thank you to all the staff at Chester Court Care Home, the care my dad received was exceptional, all because of the amazing staff that work there the love and care they all have blew me away they were so kind and caring to my dad but to us as a family aswell it was
like making new friends.. they wiped a lot of my tears over the weeks sent me home when they could see I needed to go home and give myself a break gave us hugs and made my Dad feel so safe and cared for! My dad was so truly grateful! Thank you for seeing my dad through my eyes.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your very kind review, it was a pleasure to know your dad and to meet you all. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from P F (Brother of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I would like to thank all the staff at Chester Court for looking after my sister. They have done a brilliant job of caring for her, and she was the happiest we have seen her. The manager and her staff are amazing and very welcoming we would recommend this care home to anyone for its caring
service. It is a home-from-home. Sadly we lost her on 25th Feb 2024. Thank you everyone at Chester Court for their compassion and support.
Reply from Laura Tindle, General Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Your sister is definitely missed in the home.

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Review from William L (Son of Resident) published on 26 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum passed away on 23/12/2023. The care home was amazing with their care and help on such a sad evening. I would highly recommend the Barchester Chester Court Care Home at Bedlington. Also, great management and staff. Definitely 10/10 service.
Reply from Ann Ducat, Administrator at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from Paul D (Son of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and comfortable. The staff are excellent and the food is fantastic quality.
Overall, a lovely experience for my father.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret H (Mother of Resident) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care and lovely caring staff. To come and visit is a pleasure and wonderful staff.
Reply from Ann Ducat, Administrator at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eric J (Son of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother came to Chester Court Care Home in early February 2023 she has settled into what she now calls home! This is due to the warm welcoming feeling in Chester Court and the caring and friendly staff, who have a smile and kind words for residents and visitors alike.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joseph H (Husband of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that I can get in at any time to see my wife, the staff are always welcoming. There are times when my wife wants to come home with me. I sometimes have pudding but always have fish and chips on Friday.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. You are welcome to fish and chips any time.

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Review from Christopher T (Husband of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is very happy and contented every time I visit and I put this down to the good care she receives in the home. The staff could not be any more caring and attentive. Any questions or concerns I have are always seen straight away, although I am always kept up to date on all aspects of my wife's
care.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Brother of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities are very good, staff efficient and friendly and very helpful.
Reply from Laura Tindle, Operations Manager at Barchester Chester Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Barchester Chester Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.831 for Barchester Chester Court Care Home is calculated as follows: ( (149 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.831
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Chester Court Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Laura

Laura Tindle

Job Title: General Manager

Hi, my name is Laura and I am the General Manager.


Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I am a qualified nurse and have over 20 years of experience in the care sector starting as a care assistant.


I bring a wealth of experience and knowledge to the home. I am very passionate about enhancing resident experiences and ensuring that our residents are at the centre of everything we do.


I work with a long-standing supportive team who aim to achieve the best for the home. I look forward to welcoming you to our home.

Frequently Asked Questions about Barchester Chester Court Care Home

What types of Care is Barchester Chester Court Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Chester Court Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Barchester Chester Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Chester Court Care Home to the centre of Bedlington?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Chester Court Care Home to verify any information. View our terms and conditions. Barchester Chester Court Care Home has an Enhanced Service - more info.