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Respite care is available for those who need a break knowing that their relative is in a safe and welcoming environment with expert care tailored to their needs.
The home aims to deliver the highest...
Care Provided by Dene Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Dene Grange Care Home for full pricing details and T&Cs.
Contact Dene Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Marton Care Homes Ltd
- Private Owned
Person in charge
- Elita Klive (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 64+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2005
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (48)
Visiting
- Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
Parking
- Large Free Car park on site.
Dene Grange Care Home Reviews (68)
Dene Grange Care Home has a Review Score of 9.6 (9.562) out of 10, based on 12 reviews in the last 2 years.
Over all time Dene Grange Care Home has 68 reviews.
Dene Grange is such a wonderful care home - strongly led, with such a wonderfully caring team. I have been a nurse for 35 years, and so I can say that from both a professional perspective - and from a daughter of a much-loved father, I am delighted with the care he receives. He is cared for with dignity, respect and love. All vital - from carers who genuinely seem to enjoy their work. Thank God for places and people like this. You are all amazing.
Thank you so much for taking the time to review the home, we really appreciate your kind words. It is a pleasure to care for your dad and have you both as part of the Dene Grange family. Thank you once again.
Dene Grange is a very clean home. The staff are dedicated and whatever the carers are paid, it isn't enough. They're all very approachable and hardworking. They treat residents very well, and with dignity. The manager and nurses are really good at their jobs too and try to solve any problems swiftly. The room for my partner is just right. Perfect size with her own W.C. and sink. The food is really good. Lots of vegetables and the roasts look beautiful. Tea time is very varied too. Burgers, pasta, soups and lots of other choices. The home is secure and definitely worth what we pay. I can relax knowing she is well looked after. There are lots of varied activities and entertainment too.
Thank you for taking the time to review our home . Your kind words are much appreciated and I will of course share them with the Dene Grange team .
I can happily say Dad has settled into Dene grange.
He is very well cared for always nicely dressed and clean.The staff are amazing with Dad.
Food is very good. Dad's room is always clean and tidy. We can visit anytime of the day and made welcome.
I must also add we are so lucky to have Dene Grange in Hexham.
Thank you for taking the time to review our home . We are delighted at how quickly Dad has settled in with the help of his family . Your kind words are greatly appreciated and I will of course pass them on to the Dene Grange family
Moving a loved one into a residential care home is a stressful and emotional time but I have to say the home manager put my mind at ease very quickly, my husband settled in almost immediately saying he feels relaxed and not frightened at all. All the staff are caring, helpful and spend time with the person they are attending to. I cannot speak more highly of them, my whole family are grateful for the care and support from the team at Dene Grange.
Thank you for taking the time to review our home . We are delighted at how your husband has settled in and it is a pleasure to care for him. Your kind words are greatly appreciated and I will of course pass them on to the team .
Transitioning a loved one into care can be an emotional and uncertain time, but our experience with Dene Grange has been nothing short of exceptional. From the very beginning, the home manager and her dedicated team have gone above and beyond to ensure that my Father felt welcomed, respected, and truly cared for.
What could have been a stressful and difficult adjustment was instead made smooth and reassuring, not just for my Father, but for my Mother too. The staff's compassion, patience, and professionalism have been evident in every interaction. They've taken the time to get to know my Father as an individual, understanding his needs and preferences, and have supported him with warmth and dignity.
The home manager leads by example, fostering a culture of kindness and attentiveness that permeates the entire home. Her team is consistently approachable, communicative, and proactive, which has given our family great peace of mind.
We are deeply grateful for the care and support provided at Dene Grange.
Many thanks for taking the time to review our Home and thank you for recognising the fabulous service and care that the Dene Grange family provide . It is a pleasure to care for your Dad and are delighted at how he has settled in . Your kind words are greatly appreciated I and will of course pass them on to the team
Staff put a huge effort into making all the residents feel at 'home' and as happy and comfortable as is possible. Rooms and facilities are immaculate and clean. The range of quality of all meals is to a very high standard. I rate this care home with 5 stars!
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them onto the Dene Grange team
Great care and support, very clean and the staff polite and very helpful to my old friend. All had been taken out to the carol service up in Hoxham at Xmas. Good value for the money. Well done Dene Grange Care Home.
Thank you for your wonderful review! We're so pleased to hear your friend felt well cared for and enjoyed the carol service. Your kind words mean a lot to our team. If there's anything more we can do, please let us know!
Very welcoming, clean and well-kept environment. The staff are very friendly, professional and caring. Management is always approachable and helpful. As a family, we are very happy with the care and compassion shown.
Thank you so much for your lovely feedback. We're delighted to hear that you've found our environment welcoming and well-kept, and that our staff's professionalism and caring approach have made a positive impression. At Dene Grange, we strive to provide a safe, compassionate, and supportive...
My mam who has dementia moved into Dene Grange a couple of months ago from another care home. The move was seamless and she settled in straight away. We are very happy with the care at Dene Grange and the leadership provided by the Manager. The team have an excellent understanding of my mam's needs and provide a welcoming, warm, friendly, happy and caring home from home. Above all else the most important aspect when choosing a home for mam has been the staffs commitment to care and that is very plain to see. If you are having to make the very difficult decision for your loved one to go into care, look no further.
Thank you for your wonderful feedback. We're so pleased to hear that your mam has settled in so well at Dene Grange and that you're happy with the care she's receiving. Our team is dedicated to providing a warm, friendly, and compassionate environment, and it's lovely to know this has made such a...
Mom has been a resident at Dene Grange for nearly 2 years now and I'm so glad this was where I picked for Mom to have her twilight years. The staff are all so friendly and caring, activities and events keep them all entertained, Mom is challenging in lots of ways with her dementia but her carer especially finds the best way to approach Mom to make sure she keeps hygiene and medication as it should be. The management team are always ready to chat if you have any concerns or need reassurance, I struggle with visiting now as I'm in out if the area and run pubs so can't visit as often as I'd like, I never get made to feel like I'm letting Mom down. The manager will ring me and keep me informed of any changes or updates so I know what's going on day to day. All in all, Dene Grange is a family for your loved ones when you can't be there, don't hesitate in making it your choice
Thank you so much for your thoughtful and heartfelt review. It's truly touching to hear how much you value the care and support your mom receives at Dene Grange. Our team strives to create a welcoming and nurturing environment where every resident feels part of our family, and it's wonderful to...
My mother in law, settled in really well, the staff were very welcoming and took their time to find out what she liked to do and made sure she was happy. We were able to personalise her room and make it more familiar, taking in photos, bedding and some furniture. The staff are very friendly and there are activities to do as well as help to do things on a one to one basis.
Thank you for your lovely feedback! We're so glad your mother-in-law has settled in well and feels at home. Personalising rooms and tailoring activities are just some of the ways we ensure our residents feel happy and supported. It's wonderful to hear our team's efforts have made a positive impact!
This review is for the families who have to for various reasons place their loved ones family or friends in a safe, professional and caring environment when we are unable to do this for them. Please have no fear Dene Grange Care Home tick every one of these boxes as outstanding. I was welcomed reassured and supported all the way in handing my sister to them. She is happy and safe and is being nurtured and cared for. Thank you.
Thank you so much for sharing your thoughtful review of Dene Grange Care Home. We understand how challenging it can be to entrust the care of a loved one to others, and we are truly honoured by your confidence in our team. It brings us great joy to know that your sister is happy, safe, and well...
I cannot speak too highly enough of the care my husband is receiving at Dene Grange. My husband was moved from a home in Newcastle where the care and treatment was a disgrace. He has settled well more responsive and much calmer. Personal hygiene is carried out with dignity, and laundry is attended to promptly and I always find him clean and respectable. Obviously, his world has been turned upside down. However, he is now in a safe place. In my opinion, management and staff looking after him care about the residents it's not just a job. They genuinely want to do as much as possible to help those who unfortunately cannot look after themselves.
Thank you so much for your heartfelt review. We are deeply touched by your kind words and are thrilled to hear that your husband has settled well at Dene Grange. Our team is dedicated to providing compassionate and respectful care, and it means a lot to know that you see and appreciate their...
My husband has been in Dene Grange for 10 months now and I am extremely happy with his care. As I live quite a distance from Hexham I can only visit once a week so I rely on the staff to ensure he is content, they have not failed me or him. As well as excellent personal and medical care Dene Grange fundraises to provide a wide range of activities to keep the residents entertained and when I visit there is always a happy friendly atmosphere.
Thank you for your wonderful review of Dene Grange Care Home. We are thrilled that you are happy with your husband's care. Our team is dedicated to ensuring the contentment and wellbeing of all our residents, and we are glad that you feel confident in the care provided, even from a distance. We...
We found Dene Grange Care Home to be a good place for our mam to be cared for. The staff were wonderful. Very caring, friendly and supportive. They were very good in our mum's final weeks and showed great support to family members, especially our dad, who visited every day. The staff were very attentive to Mam and spoke to her kindly. The manager was very helpful and caring.
Many thanks for taking the time to review our home. It was a pleasure to care for your mum and she is sadly missed. Your kind words are greatly appreciated and I will of course pass them on to the Dene Grange family.
My mam has only been in this care home for the last three months and she has settled really well thanks to the care of the staff. Visiting is easy, and we are welcome anytime we want to go and see Mam. The staff are very polite and welcoming. She is always well-presented, clean and happy and seems very well cared for. She regularly participates in activities with other residents which I get to see as they are often on their social media pages. I would recommend this care home.
It is our pleasure to care for your mum and are delighted that she settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the Dene Grange Family.
My husband has only been in the home for three weeks, the staff have been very helpful and are very kind and caring.
Many thanks for taking the time to review our home. It is our pleasure to care for your husband and are delighted that he has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the Dene Grange team.
My Dad has been in the care home for the last 6 months and they have taken great care of him. He is well looked after, the care he receives is fantastic and I would recommend this care home to any member of my family.
Many thanks for taking the time to review our home. It is our pleasure to care for your Dad. Your kind words are greatly appreciated and I will, of course, pass them on to the Home Manager and the Dene Grange colleagues.
Social Services recommended Dene Grange for the care that Dad needed. I can honestly say it was the best decision under the circumstances. The care Dad receives is amazing, and the staff are good in all respects. They kept us up to date with Dad as we do not live locally. The activities that Dene Grange does with the residents are very good. Dad's 80th birthday was celebrated amazingly. Staff excellent in all that they do.
Many thanks for taking the time to review our home. It is our pleasure to care for your dad and we are delighted that you have peace of mind that he is well cared for. Your kind words are greatly appreciated and I will, of course, pass them on to the manager and the Dene Grange family.
Dad has been at Dene Grange for well over a year now. He was helped to settle in by the staff very well. Visiting is easy, and we are welcome anytime we want to go and see Dad. He is always well cared for and is clean, well-presented and happy. Dad's care and medical needs are well met, and there is a good liaison between the home and his GP/specialist. He takes part in activities with other residents, and we get to see those through a Facebook page. The number of staff and residents are just right to make sure care needs are met and the service is personal.
Many thanks for taking the time to review our home. It is our pleasure to care for your dad and are delighted at how he settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Dene Grange family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dene Grange Care Home.
There are no upcoming events for Dene Grange Care Home.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Marton Care Homes Ltd
- 30 Jun 2022Recipient: Marton Care Homes Ltd
- 30 Jun 2021Recipient: Marton Care Homes Ltd
Accreditations
There are no accreditations posted yet for Dene Grange Care Home.
Meet the Team (2)

Meet Elita Klive, Care Home Manager at Dene Grange in Hexham.
With over 30 years in nursing and social care, Elita Klive brings extensive experience and compassion to her role as Care Home Manager at Dene Grange, where she has worked for the past 20 years. Originally from Latvia, Elita’s career spans roles in paediatric care, a women’s ward, and a TB hospital, before dedicating herself to the care home sector in England.
She holds a Level 5 qualification in Social Care and is a Registered General Nurse (RGN). Passionate about dementia care, Elita ensures residents receive dignity, respect, and personalised support. She leads her team in providing a safe, caring environment, always aiming for quality and continuous improvement to make a positive impact on residents' lives.

The Dene Grange Care Team are a group of well-trained healthcare professionals. Empathetic and caring.
Frequently Asked Questions about Dene Grange Care Home
What types of Care is Dene Grange Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dene Grange Care Home have?
There are 48 Single Rooms.
What are the Facilities & Services at Dene Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dene Grange Care Home to the centre of Hexham?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dene Grange Care Home to verify any information. View our terms and conditions. Dene Grange Care Home has an Enhanced Service -more info.