Dene Grange Care Home

Dene Road, Hexham NE46 1HW
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9.8 66 Reviews
  • Dene Grange Care Home, Hexham
Dene Grange Care Home in Hexham provides residential and nursing care, including to people with complex needs such as dementia. The care is provided by the dedicated team on an individual basis with kindness, empathy and compassion.

Respite care is available for those who need a break knowing that their relative is in a safe and welcoming environment with expert care tailored to their needs.

The home aims to deliver the highest level of dementia care to its residents. This is done through a bespoke care plan to ensure the best possible care and access to social and creative pursuits.

The team within the home provides a loving and safe environment. Stimulating activities are available with the aim to fulfil the wishes and needs of the residents, whatever their requirements and outcomes.
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Care Provided by Dene Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1285
  • Self-Funded Residential Dementia Care: from £1345
  • Self-Funded Nursing Care: from £1539
  • Self-Funded Nursing Dementia Care: from £1604
  • RESPITE Self-Funded Residential Care: from £1285
  • RESPITE Self-Funded Residential Dementia Care: from £1345
  • RESPITE Self-Funded Nursing Care: from £1539
  • RESPITE Self-Funded Nursing Dementia Care: from £1604

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Dene Grange Care Home to find out the exact price for your requirements.

Contact Dene Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Dene Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Elita Klive (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Parking

  • Large Free Car park on site.

Dene Grange Care Home Reviews (66)

9.8

Dene Grange Care Home has a Review Score of 9.8 (9.780) out of 10, based on 12 reviews in the last 2 years.
Over all time Dene Grange Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Dene Grange Care Home
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Total of 66, showing 1-20
Review from Carol C (Wife of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving a loved one into a residential care home is a stressful and emotional time but I have to say the home manager put my mind at ease very quickly, my husband settled in almost immediately saying he feels relaxed and not frightened at all. All the staff are caring, helpful and spend time with the
person they are attending to. I cannot speak more highly of them, my whole family are grateful for the care and support from the team at Dene Grange.
Reply from Paul Millar, Client Relations at Dene Grange Care Home
Thank you for taking the time to review our home . We are delighted at how your husband has settled in and it is a pleasure to care for him. Your kind words are greatly appreciated and I will of…read more
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Review from Graeme C (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Transitioning a loved one into care can be an emotional and uncertain time, but our experience with Dene Grange has been nothing short of exceptional. From the very beginning, the home manager and her dedicated team have gone above and beyond to ensure that my Father felt welcomed, respected, and truly
cared for.


What could have been a stressful and difficult adjustment was instead made smooth and reassuring, not just for my Father, but for my Mother too. The staff's compassion, patience, and professionalism have been evident in every interaction. They've taken the time to get to know my Father as an individual, understanding his needs and preferences, and have supported him with warmth and dignity.


The home manager leads by example, fostering a culture of kindness and attentiveness that permeates the entire home. Her team is consistently approachable, communicative, and proactive, which has given our family great peace of mind.


We are deeply grateful for the care and support provided at Dene Grange.

Reply from Paul Millar, Client Relations at Dene Grange Care Home
Many thanks for taking the time to review our Home and thank you for recognising the fabulous service and care that the Dene Grange family provide . It is a pleasure to care for your Dad and are…read more
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Review from John S (Relative of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff put a huge effort into making all the residents feel at 'home' and as happy and comfortable as is possible. Rooms and facilities are immaculate and clean. The range of quality of all meals is to a very high standard. I rate this care home with 5 stars!
Reply from Paul Millar, Client Relations at Dene Grange Care Home
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them onto the Dene Grange team
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Review from J C (Friend of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care and support, very clean and the staff polite and very helpful to my old friend. All had been taken out to the carol service up in Hoxham at Xmas. Good value for the money. Well done Dene Grange Care Home.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you for your wonderful review! We're so pleased to hear your friend felt well cared for and enjoyed the carol service. Your kind words mean a lot to our team. If there's anything more we can do,…read more
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Review from J S (Wife of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very welcoming, clean and well-kept environment. The staff are very friendly, professional and caring. Management is always approachable and helpful. As a family, we are very happy with the care and compassion shown.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you so much for your lovely feedback. We're delighted to hear that you've found our environment welcoming and well-kept, and that our staff's professionalism and caring approach have made a…read more
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Review from Alison A (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam who has dementia moved into Dene Grange a couple of months ago from another care home. The move was seamless and she settled in straight away. We are very happy with the care at Dene Grange and the leadership provided by the Manager. The team have an excellent understanding of my mam's needs
and provide a welcoming, warm, friendly, happy and caring home from home. Above all else the most important aspect when choosing a home for mam has been the staffs commitment to care and that is very plain to see. If you are having to make the very difficult decision for your loved one to go into care, look no further.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you for your wonderful feedback. We're so pleased to hear that your mam has settled in so well at Dene Grange and that you're happy with the care she's receiving. Our team is dedicated to…read more
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Review from Simone W (Daughter of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been a resident at Dene Grange for nearly 2 years now and I'm so glad this was where I picked for Mom to have her twilight years. The staff are all so friendly and caring, activities and events keep them all entertained, Mom is challenging in lots of ways with her dementia but her carer especially
finds the best way to approach Mom to make sure she keeps hygiene and medication as it should be. The management team are always ready to chat if you have any concerns or need reassurance, I struggle with visiting now as I'm in out if the area and run pubs so can't visit as often as I'd like, I never get made to feel like I'm letting Mom down. The manager will ring me and keep me informed of any changes or updates so I know what's going on day to day. All in all, Dene Grange is a family for your loved ones when you can't be there, don't hesitate in making it your choice
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you so much for your thoughtful and heartfelt review. It's truly touching to hear how much you value the care and support your mom receives at Dene Grange. Our team strives to create a welcoming…read more
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Review from K D (Daughter-in-law of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law, settled in really well, the staff were very welcoming and took their time to find out what she liked to do and made sure she was happy. We were able to personalise her room and make it more familiar, taking in photos, bedding and some furniture. The staff are very friendly and there
are activities to do as well as help to do things on a one to one basis.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you for your lovely feedback! We're so glad your mother-in-law has settled in well and feels at home. Personalising rooms and tailoring activities are just some of the ways we ensure our…read more
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Review from Stephen A (Partner of Resident) published on 21 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been a full time dementia resident for 5 weeks. She is in a new/refurbished wing. It's spotless and there's no odour that there seems to be in other homes I've visited. Her room is a decent size with WC etc. Food is very good and hot meal at lunch time and tea time. Sandwiches in the
evening as well as mid-morning and mid-afternoon drinks and biscuits. Hair salon available but not been used yet by partner as she keeps refusing a trim! Sizeable lounge and a large tv which has a popular channel as well as usual channels. Cosy dining room too. Staff are very good and caring and seem to handle my sometimes moody and irritable partner with ease! There are activities but none attended by partner as yet. She's still in the settling in stage but I leave her when I visit knowing that she is safe, cared for and fed. I take her into town some days which boosts her mood as she remembers there are shops to spend money in. I'd recommend Dene Grange to anyone thinking of going there for a short stay or full time placement.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you so much for your lovely review! We're delighted to hear that your partner is settling in well and that you feel confident knowing she's safe, cared for, and comfortable at Dene Grange.It's…read more
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Review from M S (Sister of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review is for the families who have to for various reasons place their loved ones family or friends in a safe, professional and caring environment when we are unable to do this for them. Please have no fear Dene Grange Care Home tick every one of these boxes as outstanding. I was welcomed reassured
and supported all the way in handing my sister to them. She is happy and safe and is being nurtured and cared for. Thank you.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you so much for sharing your thoughtful review of Dene Grange Care Home. We understand how challenging it can be to entrust the care of a loved one to others, and we are truly honoured by your…read more
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Review from P Y (Wife of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak too highly enough of the care my husband is receiving at Dene Grange. My husband was moved from a home in Newcastle where the care and treatment was a disgrace. He has settled well more responsive and much calmer. Personal hygiene is carried out with dignity, and laundry is attended to
promptly and I always find him clean and respectable. Obviously, his world has been turned upside down. However, he is now in a safe place. In my opinion, management and staff looking after him care about the residents it's not just a job. They genuinely want to do as much as possible to help those who unfortunately cannot look after themselves.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you so much for your heartfelt review. We are deeply touched by your kind words and are thrilled to hear that your husband has settled well at Dene Grange. Our team is dedicated to providing…read more
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Review from Sue H (Wife of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Dene Grange for 10 months now and I am extremely happy with his care. As I live quite a distance from Hexham I can only visit once a week so I rely on the staff to ensure he is content, they have not failed me or him. As well as excellent personal and medical care Dene Grange
fundraises to provide a wide range of activities to keep the residents entertained and when I visit there is always a happy friendly atmosphere.
Reply from Jackie Brook, Care Relationships at Dene Grange Care Home
Thank you for your wonderful review of Dene Grange Care Home. We are thrilled that you are happy with your husband's care. Our team is dedicated to ensuring the contentment and wellbeing of all our…read more
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Review from L W (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Dene Grange Care Home to be a good place for our mam to be cared for. The staff were wonderful. Very caring, friendly and supportive. They were very good in our mum's final weeks and showed great support to family members, especially our dad, who visited every day. The staff were very attentive
to Mam and spoke to her kindly. The manager was very helpful and caring.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Many thanks for taking the time to review our home. It was a pleasure to care for your mum and she is sadly missed. Your kind words are greatly appreciated and I will of course pass them on to the…read more
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Review from J C (Son of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has only been in this care home for the last three months and she has settled really well thanks to the care of the staff. Visiting is easy, and we are welcome anytime we want to go and see Mam. The staff are very polite and welcoming. She is always well-presented, clean and happy and seems very
well cared for. She regularly participates in activities with other residents which I get to see as they are often on their social media pages. I would recommend this care home.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Many thanks for taking the time to review our home.
It is our pleasure to care for your mum and are delighted that she settled in so well. Your kind words are greatly appreciated and I will of course…read more
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Review from J B (Wife of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has only been in the home for three weeks, the staff have been very helpful and are very kind and caring.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Many thanks for taking the time to review our home. It is our pleasure to care for your husband and are delighted that he has settled in so well. Your kind words are greatly appreciated and I will of…read more
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Review from T W (Daughter of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been in the care home for the last 6 months and they have taken great care of him. He is well looked after, the care he receives is fantastic and I would recommend this care home to any member of my family.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Many thanks for taking the time to review our home. It is our pleasure to care for your Dad. Your kind words are greatly appreciated and I will, of course, pass them on to the Home Manager and the…read more
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Review from Lyndsey C (Daughter of Resident) published on 22 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Social Services recommended Dene Grange for the care that Dad needed. I can honestly say it was the best decision under the circumstances. The care Dad receives is amazing, and the staff are good in all respects. They kept us up to date with Dad as we do not live locally. The activities that Dene Grange
does with the residents are very good. Dad's 80th birthday was celebrated amazingly. Staff excellent in all that they do.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Dear Lyndsey,
Many thanks for taking the time to review our home. It is our pleasure to care for your dad and we are delighted that you have peace of mind that he is well cared for. Your kind words…read more
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Review from A W (Son of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Dene Grange for well over a year now. He was helped to settle in by the staff very well. Visiting is easy, and we are welcome anytime we want to go and see Dad. He is always well cared for and is clean, well-presented and happy. Dad's care and medical needs are well met, and there is
a good liaison between the home and his GP/specialist. He takes part in activities with other residents, and we get to see those through a Facebook page. The number of staff and residents are just right to make sure care needs are met and the service is personal.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Many thanks for taking the time to review our home. It is our pleasure to care for your dad and are delighted at how he settled in so well. Your kind words are greatly appreciated and I will of course…read more
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Review from Nigel F (Nephew of Resident) published on 21 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I visit Aunty, the staff are always very polite and helpful. The staff are very good with her, sit with her and try to get her to do things. She always seems happy when I visit.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Dear Nigel,
Many thanks for taking the time to review our home. It is our pleasure to care for your aunt. Your kind words are greatly appreciated and I will of course pass on your kind words to the…read more
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Review from Louise P (Sister of Resident) published on 21 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As far as I am concerned, we are so happy with his stay at Dene Grange. The staff have been wonderful, caring and informative to me, which is essential. His well-being is at the top of the agenda for me and the family. He seems to enjoy more of his activities and his life at Dene Grange. His safety
is important, and I am informed regularly of any accident and its outcome and care results. Photos sent to me are also vital to our far-away families. Thank you all.
Reply from Paul Millar, Marketing Manager at Dene Grange Care Home
Dear Louise,
Many thanks for taking the time to review our home. It is our pleasure to care for your loved one. Your kind words are greatly appreciated and I will of course pass on your kind words to…read more
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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Dene Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.780 for Dene Grange Care Home is calculated as follows: ( (112 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 141 Ratings = 4.78
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dene Grange Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Elita

Elita Klive

Job Title: Care Home Manager Joined: 2004

Meet Elita Klive, Care Home Manager at Dene Grange in Hexham.


With over 30 years in nursing and social care, Elita Klive brings extensive experience and compassion to her role as Care Home Manager at Dene Grange, where she has worked for the past 20 years. Originally from Latvia, Elita’s career spans roles in paediatric care, a women’s ward, and a TB hospital, before dedicating herself to the care home sector in England.


She holds a Level 5 qualification in Social Care and is a Registered General Nurse (RGN). Passionate about dementia care, Elita ensures residents receive dignity, respect, and personalised support. She leads her team in providing a safe, caring environment, always aiming for quality and continuous improvement to make a positive impact on residents' lives.

Dene Grange

Dene Grange Care Home

Job Title: The Care Team

The Dene Grange Care Team are a group of well-trained healthcare professionals. Empathetic and caring.

Frequently Asked Questions about Dene Grange Care Home

What types of Care is Dene Grange Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dene Grange Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Dene Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dene Grange Care Home to the centre of Hexham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dene Grange Care Home to verify any information. View our terms and conditions. Dene Grange Care Home has an Enhanced Service - more info.