Barchester Bod Hyfryd Care Home, Flint, Flintshire
Barchester Bod Hyfryd Care Home, Flint, Flintshire
Barchester Bod Hyfryd Care Home, Flint, Flintshire

Bod Hyfryd Care Home is situated close to the coastal town of Flint in North Wales and is surrounded by the Clwydian foothills.

The home provides first-class 24-hour nursing care. Along side this expert dementia care in their brand new Memory Lane Community. They also offer respite care for short-term stays.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board in their cooking, hospitality, organised activities and regular physiotherapy sessions for residents.

Group: Barchester Healthcare Ltd

Person in charge: Cathy Gilbraith (Operations Manager)

Local Authority / Social Services: Flintshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 55+.

Single Rooms: 33

Shared Rooms: 4

Rooms with ensuite WC: 36

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Barchester Bod Hyfryd Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

3 Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.4 Barchester Bod Hyfryd Care Home has a Review Score of 9.4 (9.388)

The Review Score of 9.4 (maximum of 10) for Barchester Bod Hyfryd Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Barchester Bod Hyfryd Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.656 for Barchester Bod Hyfryd Care Home is calculated as follows: ( (65 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 93 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.732 Points relating to the number of positive Reviews for Barchester Bod Hyfryd Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.2 Target = 0.732

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Bod Hyfryd Care Home?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Bod Hyfryd Care Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

Bod Hyfryd has well-maintained gardens. The seating area is very good both for residents and visitors. There is always a welcoming atmosphere from the staff, from the management and everybody who works there. The residents are treated with dignity and respect.
If I had to go into a care home I would not hesitate to move into Bod Hyfryd because what I have witnessed is very good.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Sarah Clegg, General Manager at Barchester Bod Hyfryd Care Home responded to this review on 10 Oct 2017:

Thank you for your lovely comments.

Dad has been at Bod Hyfryd for a couple of months now and we are so pleased with the care he is being given. The food is excellent and nothing is too much trouble for the staff, they are very friendly. They have been kindness itself to my mum, who visits most days and they make sure she has plenty of coffee (she doesn't like their tea and she told them!). The home manager and the administrator are very helpful and meet all requests. The home is always presentable with fresh flowers on the dining tables and tea trays every day. Activities are a bit thin on the ground but this is being addressed. They had a vocalist in this week and it was obvious that all who were there thoroughly enjoyed it. I would highly recommend this nursing home and Barchester should feel very proud of the way this home is managed and cared for.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The staff are very friendly there.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff very friendly and helpful. They always seem happy.
The grounds and gardens are in good condition.
Overall a very nice place.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited my cousin last Saturday. The staff were attentive and pleasant. It very soon became apparent that they were short staffed. Two had rung in sick and maternity cover did not arrive. I can't praise the staff who were in duty enough. At no time were the patients aware of the pressure under which the staff were operating.
They worked brilliantly as a team and were a credit to Barchester Health Care. My cousin has been a resident for six months. Any problems I have had in that time has been satisfied. I am grateful to the staff.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Mum has been here for 5 years. She has always had the best of care. Care staff are extremely caring and helpful. She is always clean and tidy. Kitchen staff will make anything she wants to eat even if it is not on the menu.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Mum moved here recently from a different home, that went into a 'special measure' process. This home is beautiful to look at and beautiful to be in. Mum seems so much more relaxed and happy here. The staff are dedicated, friendly, caring and respectful. Really couldn't wish for better care and that goes for all the family! Dad and sisters.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Prior to my father going into care he was very isolated as he couldn't walk and previously had led an active social life. Being at Bod Hyfryd has given my father his social life back, he has dining partners now for his meals which are excellent, daily on-site interaction with fellow members and staff, who are really good at their jobs and engage with members as they go about their daily work routines. The activities lady is a bubbly character and is always doing her best to encourage the members to participate in games and educational activities as well as organising interesting days out. I would have no hesitation in recommending Bod Hyfryd.

How likely would you be to recommend Barchester Bod Hyfryd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

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Care Home Idol 2016

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