Bod Hyfryd Care Home

The staff are friendly, supportive and caring. We have nothing but praise for everyone in the home. Thank you for taking care of my Mum over this lockdown. Take care and carry on the good work.

We look forward to being able to visit again soon to not only see my aunt, but also all of the staff who are doing an amazing job.

It's a lovely place, it's lovely to come here and sit with my wife. I'd happily stay all day. The staff are all lovely, smashing bunch. Like a 5 star hotel.

The food always smells nice and the kitchen staff and housekeeping staff are always very friendly and helpful.

I am extremely unhappy with the care of my Dad, he has been in your care supposedly for just over 2 weeks. I have never seen him out of bed once. despite being reassured that he would not be confined to his room. You don't give him his false teeth, when I came in yesterday, his bottom sheet had squashed food in it, and the nurse just covered my Dad over with a clean top sheet, saying that she couldn't change his bottom sheet as everyone was on lunch. We are paying about £150 pounds per day, so I would expect 5-star treatment and the staff always say they are overrun.

I found the home to be reasonably well run. The staff were excellent. The home was usually clean and tidy. Management and staff were always approachable. Overall I was very happy with care both my late Wife and myself have received. I still visit the home regularly now and if I ever needed to go into a home myself I would not have any concerns about coming to Bod Hyfryd.

When my father first became a resident 2 years ago, I had several concerns. The last 12 months or so having voiced those concerns and been listened to, the quality of the home has improved vastly in every aspect.

The staff from top to bottom are absolutely lovely, I cannot be happier. This is now just the place I would wish for my dad (a dementia sufferer) to be cared for.

I feel at ease that my mum is well looked after and they always keep me in contact with what's happening.

Our relative is treated as an individual by everyone from the Cook the the Nurses. We know they are in safe hands and that means everything.

If I had to go into a care home I would not hesitate to move into Bod Hyfryd because what I have witnessed is very good.

Dad has been at Bod Hyfryd for a couple of months now and we are so pleased with the care he is being given. The food is excellent and nothing is too much trouble for the staff, they are very friendly. They have been kindness itself to my mum, who visits most days and they make sure she has plenty of coffee (she doesn't like their tea and she told them!). The home manager and the administrator are very helpful and meet all requests. The home is always presentable with fresh flowers on the dining tables and tea trays every day. Activities are a bit thin on the ground but this is being addressed. They had a vocalist in this week and it was obvious that all who were there thoroughly enjoyed it. I would highly recommend this nursing home and Barchester should feel very proud of the way this home is managed and cared for.

The staff are very friendly there.

Overall a very nice place.

Mum has been here for 5 years. She has always had the best of care. Care staff are extremely caring and helpful. She is always clean and tidy. Kitchen staff will make anything she wants to eat even if it is not on the menu.

Mum moved here recently from a different home, that went into a 'special measure' process. This home is beautiful to look at and beautiful to be in. Mum seems so much more relaxed and happy here. The staff are dedicated, friendly, caring and respectful. Really couldn't wish for better care and that goes for all the family! Dad and sisters.

Prior to my father going into care he was very isolated as he couldn't walk and previously had led an active social life. Being at Bod Hyfryd has given my father his social life back, he has dining partners now for his meals which are excellent, daily on-site interaction with fellow members and staff, who are really good at their jobs and engage with members as they go about their daily work routines. The activities lady is a bubbly character and is always doing her best to encourage the members to participate in games and educational activities as well as organising interesting days out. I would have no hesitation in recommending Bod Hyfryd.