Barchester Plas-y-Dderwen Care Home

Cilddewi Park, Johnstown, Carmarthen SA31 3HP
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9.8 128 Reviews
  • Barchester Plas-y-Dderwen Care Home, Carmarthen
Plas Y Dderwen makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided by Barchester Plas-y-Dderwen Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1694

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Plas-y-Dderwen Care Home to find out the exact price for your requirements.

Contact Barchester Plas-y-Dderwen Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Plas-y-Dderwen Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Herbert (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (8)

Barchester Plas-y-Dderwen Care Home Reviews (128)

9.8

Barchester Plas-y-Dderwen Care Home has a Review Score of 9.8 (9.784) out of 10, based on 36 reviews in the last 2 years.
Over all time Barchester Plas-y-Dderwen Care Home has 128 reviews.

Overall Experience
  • 106
  • 20
  • 2
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Date Published
  • 128
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  • 36
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Reviewer Connection to Barchester Plas-y-Dderwen Care Home
  • 40
  • 22
  • 8
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  • 5
  • 5
  • 5
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  • 3
  • 3
  • 3
  • 2
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  • 1
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  • 1
Total of 128, showing 101-120
Review from Debbie A (Daughter of Resident) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first visit we loved this home. Mum has been looked after so well and the staff are all like family. If and when the time comes I would have no hesitation to book a room for myself. Thank you all so very much.
Reply from The Manager, Admin Team at Barchester Plas-y-Dderwen Care HomeThank you so much for your lovley comments and a fantastic review score.
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Review from Neville (Son of Resident) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Plas-y-Dderwen in Carmarthen. Whilst the last few weeks have been difficult I must praise the staff for the care and love they have shown towards my mother. Regular video links clearly show that she is comfortable and well looked after. I really can not thank them enough.
They are all heroes. Da iawn pawb.
Reply from Activites, Admin Team at Barchester Plas-y-Dderwen Care HomeDiolch Neville, It's our pleasure to care for your mother and we look forward to seeing you soon. Thank you for your lovely comments.
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Review from Rebecca G (Granddaughter of Resident) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Plas-y-Ddweren always go above and beyond to support their residents. I have nothing but praise for the home and the care my grandfather receives. Since moving there he has gained a new lease of life and is back to the same character he was many years ago. We are very lucky to have found
Plas-y-Ddweren. From the well thought out activities offered daily to the amazing food on offer alongside care and compassion from all of the staff makes the home a fantastic place for it’s residents and those who visit. I can’t praise it enough
Reply from The Manager, Admin Team at Barchester Plas-y-Dderwen Care HomeThank you so much for your amazing review. We are so pleased you are happy with all our care we provide to your grandfather and such heartwarming comments. We look forward to seeing you soon.
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Review from Tracy A (Daughter of Resident) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
At this difficult time we as a family want to thank Plas-y-Dderwen for all their amazing hard work and support. They not only take care of our most treasured possessions as their own family they also support families at difficult times. We are so blessed to have this fantastic centre as our extended
family. They have gone above and beyond arranging video calls regularly so we can see our loved ones. Thank you for all your hard work. We are truly grateful to all the staff.
Reply from The Manager, Admin Team at Barchester Plas-y-Dderwen Care HomeMany thanks for your amazing review, it is lovely to hear that families are so happy with all we do for their loved ones.
Love from your extended family.
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Review from Mike G (Nephew of Resident) published on 28 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Auntie has been at Plas-y-Dderwen for a number of years. Previously she was living on her own in a flat, and her health and general well being deteriorated and she needed to find a residential care home. It wasn’t long after moving into at Plas-y-Dderwen that everything about her improved, she put
on weight, felt happy and really enjoyed the interaction with staff and fellow residents. This has continued, and I am very happy with everything Plas-y-Dderwen has provided for her.
Reply from Activites, Admin Team at Barchester Plas-y-Dderwen Care HomeThank you so much for your lovely comments. Your Auntie is an absolute pleasure to care for.
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Review from Geoffrey T (Husband of Resident) published on 28 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing to thank the nurses, care assistants, cleaners and all support staff at Plas-Y-Dderwen, Towy unit, for caring so well for my dear wife. She has been suffering from MND (Motor Neurone Disease) for many years and now needs around the clock nursing care. I cannot speak more highly of the compassion,
understanding and kindness they all show towards my wife and fellow residents. We as a family are all so very grateful for their kindness and dedication, especially in these challenging and strange times we find ourselves in now. Without your wonderful care and attention you are delivering to my wife, she simply would not be able to get through each day as she does, with a big smile and a thumbs-up signal. Stay safe, Stay Strong, look forward to the day we all meet again.
Reply from Nicki Hockly, General Manager at Barchester Plas-y-Dderwen Care HomeThank you for your kind message, I will share it with the whole team. We understand this is a difficult time for many particularly those not able to visit their loved ones. We continue to support all communications so you can keep seeing those smiles and thumbs up!! Take care and Stay Safe.
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Review from Clive M (Son of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care my father receives. The carers and staff are very professional and compassionate and treat residents with respect and good humour and as individuals. They are always friendly and communicative. We are kept up to date as my father's care needs develop. The communal areas
and individual rooms being kept to a high standard of repair and cleanliness makes for a pleasant welcoming environment for residents and visitors.
Reply from Nicki Hockly, General Manager at Barchester Plas-y-Dderwen Care HomeMany thanks for your time in completing the review and thank you so much for your kind words, I will share them with the whole team. Kind regards
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Review from Carol (Daughter-in-law of Resident) published on 27 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. Staff are outstanding and go above and beyond for residents. My mother-in-law arrived in a very distressed state and thanks to the wonderful care provided she made significant progress. Highly recommended. A big thank you to all the staff on the Teifi unit.
Reply from Nicki Hockly, General Manager at Barchester Plas-y-Dderwen Care HomeThank you so much for your kind words, I will share them with the whole team.
Kind regards.
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Review from Rodney T (Son of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have to be thankful and hope that there will always be enough of you (the staff) to care for the aged and needy. The staff are doing for us all such an important job. What can be more important than caring for the old and infirm? Please tell this to the politicians!!! Thank you.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeMany thanks for your time in completing the review - all feedback is gratefully received.
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Review from Elizabeth R (Daughter of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The aspect of the home is very light, open and friendly. The staff are very helpful and answer all questions fully and honestly.
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Review from C W (Son of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with Plas-Y-Dderwen Care Home.
Would like to see more day trips for residents that are well enough to travel.
Thanks
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Review from Tina A (Friend of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home very friendly and staff lovely. Viewed many homes and this one felt friendly on first impression.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeThank you for your positive review - all feedback gratefully received.
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Review from Eric J (Resident) assisted by family/friend published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought you had to die before you went to heaven.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeThank you for your review - all feedback gratefully received, its a pleasure to have you as one of our residents.
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Review from Anthony Dehyer A (Husband of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and caring staff. Management always available to talk to. Unable to compare value for money as I am fully covered by the local health board.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeThank you for submitting a review of Plas Y DDerwen - all feedback gratefully received.
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Review from Sian L (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father is very happy in Plas-y-Dderwen. He is well cared for and always happy and content. The staff, without exception, are wonderful. They are very caring and professional at all times. The establishment is always clean and tidy. Everyone is treated with respect and dignity. The management is excellent
and very hands-on. Well done Plas-y-Dderwen.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeThank you for submitting a review of Plas Y DDerwen - all feedback gratefully received.
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Review from J H (Son of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 95-year-old Mother was placed in the care of Plas-y-Dderwen following a fall at her home and subsequent treatment in hospital.
The care she received at the care home was more than adequate for her needs. All the staff took great pleasure in making sure her medical and physical needs were met until
her passing at the end of May 2018.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeMany thanks for your kind words, all feedback is appreciated.
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Review from M T (Respite Resident) assisted by family/friend published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my eight week stay in Plas-y-Dderwen I have been very well cared for by a friendly, polite team of carers, both day and night in Gwili Unit. Without exception, they have gone out of their way to provide me with a home from home. I will miss them all. The ethos for this caring, professional
attitude, starts with the leadership from the manager who has been friendly and helpful from the outset. Our first meeting was in the hospital in April. I thank them all for what they have done.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeMany thanks for your positive comments, I will share this with the staff team. It was a pleasure to be of assistance.
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Review from David M (Son of Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In reception there is filter coffee and homemade cakes that make for a warm welcome. My mother's unit was nicely decorated with an open plan kitchen/living room, large bedroom and en-suite bathroom always clean and well presented. The staff are very caring and nothing is too much trouble. They are patient
and treat residents with dignity as if their lives really matter. They genuinely care about their jobs. The food always looks appealing.
Reply from Sharon Herbert, General Manager at Barchester Plas-y-Dderwen Care HomeThank you very much for the review - all feedback is greatly received.
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Review from Nikki (Friend of Resident) published on 7 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot put into words how impressed we were with the staff at Barchester Plas-y-Dderwen Care Home.


They worked very hard to help us in a sad situation, they showed compassion, empathy and genuine care day and night to both the patient and family.


The home is clean, bright, cheerful. Attention

was paid to little details like ensuring the patient can see cards and flowers that have been sent.


Rooms are clean, accessible and can be filled with personal belongings. Pets are also allowed to visit.


Great dignity was given during end of life care and I honestly cannot thank the staff and the manager enough for the help they gave us.


Thank you.

Reply from Sharon, General Manager at Barchester Plas-y-Dderwen Care HomeAlways a pleasure, so glad that we were able to help in this difficult situation. Thank you for your kind words.
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Review from Mary J (Aunt of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My niece has been a resident of Plas-y-Dderwen for nearly 2 years and all I can do is praise every member of staff. The manager and all her team have been brilliant and my niece passed away last Friday in a caring environment.
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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Plas-y-Dderwen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Barchester Plas-y-Dderwen Care Home is calculated as follows: ( (342 Excellents x 5) + (67 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 421 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Plas-y-Dderwen Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (18)

Sharon

Sharon Herbert

Job Title: Senior General Manager Joined: 2022

My name is Sharon Herbert and I am the Senior General Manager for Barchester based at Plas y Dderwen.


I qualified as a Registered Nurse in 1994 and joined Barchester in 2015, firstly working at Plas Y Dderwen before supporting other regions for 4 years helping to improve quality and resident experience. I returned to Plas Y Dderwen in July 2022, whereby as a team we are passionate about the residents that we support and the experience they have whilst in our care. I am committed to a high standard of service delivery, ensuring that the staff also meet the requirements in terms of training and adhering to the Barchester Values of Respect, Integrity, Passion, Empowerment and Responsibility. Why not come along and see what we have on offer?


We look forward to seeing you

Kelly-Ann

Kelly-Ann Holmes

Job Title: Clinical Deputy Manager Joined: 2023

I have recently started here at Plas y Dderwen in the role of Clinical Deputy Manager. I have a degree in adult general nursing and have been a qualified nurse since 2012. My nursing background is in a nursing home setting. I have experience in elderly care and young adults with acquired brain injuries, learning difficulties and complex needs. I am passionate about person-centred care.


It is important to me that I get to know the residents, families and the staffing team in order to build up professional relationships. It is important to me that I seek to ensure all residents are able to live their lives to the fullest, whilst also making sure their daily living care needs are supported and maintained.

Jacqui

Jacqui Price

Job Title: Administrator Joined: 2022

Hi, I am Jacqui Price and I have been working for Plas y Dderwen since 2022. I have nearly forty years of experience in administration and accounts, primarily in the motor industry in and around Hereford and Cheltenham.


I moved to Wales in 2022 and started working for Plas y Dderwen not long after the move. This is the first time I have ever worked in the care industry. The passion I have for ensuring our home runs smoothly, and our residents are cared for with dignity and respect is very rewarding, and I absolutely love my job.

Shani

Shani Drozdek

Job Title: Admin Assistant Joined: 2026

Hi, my name is Shani, and I am an Admin Assistant. I started my journey with Barchester in January 2026, so a new year and a new start! Looking forward to working with my colleagues and residents at Plas-y-Dderwen.

Kane

Kane Rhodes-Prout

Job Title: Head of Maintenance Joined: 2019

Hello, my name is Kane, I have had the pleasure of working here for over 5 years. I enjoy bringing expertise and dedication to the role of Head of Maintenance. I’m passionate about providing high-quality service to our residents, ensuring that their environment is safe and well-maintained. I truly enjoy coming to work every day and take pride in delivering the best possible care to all of our residents.

Andrew

Andrew Whitmarsh

Job Title: Head of Unit - Towy Community Joined: 2013

Hi, my name is Andy, and I’ve been a nurse for 12 years, 11 of those years I’ve been here at Plas Y Dderwen. During my time here, I have worked on the different communities of the home, and I feel that gives me a varied approach to our residents and their needs. My current role is Head of Unit on the Towy community, where we have 32 available beds providing nursing and residential care. I enjoy the day-to-day working environment, as no two days are the same.

Simon

Simon Thomas

Job Title: Head Chef Joined: 2005

I am Simon the Head Chef here at Plas y Dderwen, where I have been developing my cooking skills with support for many years.


We as a kitchen team aim to deliver nutritionally high, well presented tasty meals on a daily basis to all of our residents while trying to suit individual needs and wants.

Lisa

Lisa Peart

Job Title: Activities Co-Ordinator Joined: 2022

Hello, I'm Lisa, and I joined the team here at Plas Y Dderwen, in November 2022. With over a decade of experience in the care sector since 2009, I'm deeply passionate about working with people and making a positive impact on their lives. I've always had a love for creativity and find joy in bringing smiles to others. My focus is on designing person-centered activities that are not only meaningful but also enrich the lives of our residents, creating moments of fun and fulfillment.

Ann

Ann Davies

Job Title: Activities assistant Joined: 1994

Hi, I'm Ann and I am the longest serving staff member at Plas Y Dderwen, I have completed 30 years service and am proud to call myself one of the team. I was lucky to be awarded Employee of the Month in January 2025, it is great that Barchester recognise the contribution of staff members working in the home. please come and have a browse over a cup of tea, you are sure to have a warm welcome

Geraint

Geraint Griffiths

Job Title: Resident Ambassador Joined: 2017

My name is Geraint and I have lived at Plas Y Dderwen since 2017. My role is to be the person that represents the other residents and to greet people when they come into the home. Life here is amazing with the staff being so caring and helpful, we have a variety of activities on offer with my favourite being Bingo. Please take the time to come and have a look for yourselves

Gill

Gill Allcorn

Job Title: Resident Ambassador Joined: 2023

Hello my name is Gill and I am one of the Resident Ambassadors here at Plas Y Dderwen. I have lived here for 2 years now and I love living here, with the feeling of being safe and secure. I am 85 years of age and I love horses and all animals. I like to help people and welcoming new residents. I have made so many friends here and I love calling this place my home.

Sally

Sally Wooten

Job Title: RMN Nurse

I am a nurse who came to work at Plas Y Dderwen eleven years ago. I had previously worked for the NHS for 30+ years as a psychiatric nurse. I work nights on Teifi unit and love my job. I have met the most amazing people during my time here and consider it a privilege to care for people living their journey through dementia and its challenges. The staff I work with are well trained and experienced in delivering a high standard of individualised care. The home is a friendly comfortable environment with plenty of trips and activities going on. The management are very supportive of all the staff and their various needs. Training is ongoing constantly. I particularly enjoy the autonomy and responsibility of managing the unit on nights.

Michael

Michael Walton

Job Title: Dementia Champion Joined: 2022

Hello, my name is Michael, and I am one of the Dementia Champions here at Plas Y Dderwen. I have been a part of the team for three years, and I am truly passionate about my role. I primarily work within the Memory Lane community, where I enjoy the variety each day brings. Spending quality time with individual residents is incredibly rewarding. I am always seeking ways to enhance the community for our residents and love working with such a dedicated team.

Amit

Amit Kumar

Job Title: Senior Carer Joined: 2024

Hello, my name is Amit, and I am a Senior Carer here at Plas Y Dderwen. I joined the team at the start of 2024, and I have truly enjoyed working in this wonderful setting. During my time here, I've gained a wealth of knowledge and confidence in my role. I feel supported by all of my colleagues, which enables me to deliver the best possible care to our residents. Plas y Dderwen feels like one big family, and I am proud to be a part of it, helping to provide exceptional service for our residents.

Linda

Linda Adams

Job Title: Senior Carer Joined: 2022

My name is Linda, and I have been a senior Carer at Plas Y Dderwen since November 2022. With over 35 years of experience in the care industry, I am truly passionate about making a positive impact on someone's day. I take great pride in the responsibility of training new staff members and guiding them as a mentor throughout their journey. It is rewarding to support others in their development while continuing to provide excellent care.

Lewis

Lewis Slaven

Job Title: Care Assistant Joined: 2016

Hi, I am Lewis and I have worked here for 9 years. I like to feel that I use my experiences throughout my time here to have a greater understanding of the residents, their loved ones and the carers I work with. I love my role, and the best part of my job is getting to know and spending time with the residents in all communities.

Dawn

Dawn Sexton

Job Title: Care Assistant Joined: 2020

My name is Dawn, and I have had the pleasure of working here for almost 5 years. I work across all three communities, and I truly enjoy my role within the team. Getting to know the residents and bringing joy to their day is incredibly rewarding, and it is one of the highlights of my work.

Sophie

Sophie Rees

Job Title: Volunteer Joined: 2015

Hello, my name is Sophie and I have been a Volunteer here for almost 10 years. I visit 3 days a week, spending time chatting with the residents, getting to know them, playing board games, and engaging in various activities. I find great joy in making people smile and creating meaningful connections with residents.

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