Albert Edward Prince of Wales Court

Penylan Avenue, Porthcawl CF36 3LY
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9.9 111 Reviews
  • Albert Edward Prince of Wales Court, Porthcawl
Purpose-built in 1973 and refurbished in 2000, Albert Edward Prince of Wales Court stands in extensive, well-kept grounds situated one mile from Porthcawl town centre and the Promenade.

Within the grounds there are beautiful inner courtyard gardens made up of a fishpond, scented garden and herb garden for residents to sit in, relax and enjoy the outdoor space. There is also a bowling green and Club House in the grounds where matches are played throughout the season.

The Home is divided into ‘family-style’ house group units, each with their own team of care staff. Each house group has its own comfortable dining room and communal lounge.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1114 – £1537
  • Self-Funded Residential Dementia Care: £1573 – £2261
  • Self-Funded Nursing Care: £1393 – £2358
  • RESPITE Self-Funded Residential Care: £1225 – £1690
  • RESPITE Self-Funded Residential Dementia Care: £1730 – £2487
  • RESPITE Self-Funded Nursing Care: £1532 – £2594

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Albert Edward Prince of Wales Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Alison Aberdeen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1973
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (36)

Albert Edward Prince of Wales Court Reviews (111)

9.9

Albert Edward Prince of Wales Court has a Review Score of 9.9 (9.886) out of 10, based on 28 reviews in the last 2 years.
Over all time Albert Edward Prince of Wales Court has 111 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Albert Edward Prince of Wales Court
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Total of 111, showing 81-100
Review from Christopher H (Son of Resident) published on 29 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we highly recommend this home from our very first visit after talking to the lady that showed us around, also by talking to other members of staff. We are impressed by the knowledge, caring manner, professionalism and respectful approach shown to residents. My Dad's move to the home was
very much supported by the administrators who were very helpful, patient and understanding of family concerns. Staff members guided us through the process answering questions and gave time to advise us. My Dad has now been a resident for a while and he has settled very well. The staff supported this and the whole team works with the same ethos providing the best care possible for the residents. Each member of staff is skilled with kind personalities which brings positivity to the home, this impacts on my Dad's wellbeing hugely and makes him feel happy and at ease. We feel reassured that my Dad is treated with dignity and respect thus providing him with care of the highest standard.
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Review from Dianne M (Daughter of Resident) published on 11 May 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father is a new resident, and we are extremely pleased with all aspects of care. He has settled well and appears to be happy with his choice.
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Review from Iona G (Daughter of Resident) published on 11 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not sing the praises of Albert Edward Prince of Wales Court loudly enough. My mother is a new woman since going to stay. She is happy, engaged and alert. The staff are genuinely wonderful people.
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Review from J S (Daughter of Resident) published on 10 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely caring, helpful, professional staff. However. it’s a pity that some musical entertainers have been dropped, as it's this that always seems to be the highlight of a lot of the older residents who thoroughly enjoy the old-time music hall scenario, which they interact with excitedly.
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Review from Peter D (Regular Volunteer) published on 21 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A well run and friendly home that strives to meet the needs of the residents. There is a professional and caring attitude by the staff and carers and the residents are treated with dignity and understanding.
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Review from H E (Daughter-in-law of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent standard of care.
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Review from Huw E (Son of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother would, of course, prefer to live in her own home. However, she realises that she is not fit enough to stay at home. She regards Albert Edward Court as the next best thing.
The staff are always helpful, caring and friendly. They attend to her needs very well indeed.
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Review from Erica K (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been a resident since May 2016. Throughout that time she (has been) and is receiving the highest level of care. I have received/witnessed at the masonic home in Porthcawl. Staff are extremely caring and professional in all aspects of her care on a day to day basis without exception. Facilities
and social aspects are of a very high standard. She is very happy and settled there which gives me a great deal of comfort.
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Review from Helen B (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and helpful. The home is clean and inviting and visiting is positively encouraged.
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Review from Elvet W (Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident in the home for the past six weeks. I am more than satisfied with the way I have been treated. The staff have been wonderful, very friendly and supportive. I have made some very good friends.
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Review from D T (Son-in-law of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home appears to be well maintained and the staff are all helpful. My mother in law seems quite happy there. It is always helpful to discuss her situation with the staff and get the up to date position. If I have any queries regarding her treatment I feel I can talk to the staff and they will do
their best to resolve any problems.
The home is well situated, the grounds well maintained, each day there are several activities the residents can take part in or watch if they have the ability to do so.
It is a good home.
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Review from Ian K (Son of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for just over 11 years. During that time she became less capable and is now blind, deaf and bedridden. Throughout tat time the care she has received from all the staff has been exemplary. She has been very happy here and would not wish to be anywhere else. The staff
who care for her now are fantastic. They always treat her with respect and gentleness and do their very best to maximise her (now very limited) quality of life. I consider myself very fortunate that I have no worries at all about her care. I live 100 miles away and cannot visit all that frequently.
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Review from Joan H (Daughter of Resident) published on 22 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care that is being given to my mother, she is very happy since her move, to the point it has completely changed her and is obviously enjoying life to the full. It is now a relief to know that she is in safe hands, which before her situation, caused a lot of worry. Thank
you one and all.
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Review from H A (Daughter of Resident) published on 29 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a fantastic care home which provides a very high standard of care in every respect to my father who requires residential nursing care. The care team and administrative staff are courteous and genuinely concerned for residents whom they deal with in a dignified and compassionate way. The facilities
were also excellent with residents being encouraged to take part in many daily activities.
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Review from N M (Nephew of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been resident for 3 years. All through this time whenever I visit her (usual unannounced) she is always happy and in great spirits, well looked after. The staff are fantastic and I cannot thank them enough for the care and service they provide.
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Review from Jim B (Power of Attorney of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home sets standards to which all others should hope to attain. The standards of care provided and the comforts provided to residents are first class.
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Review from B J (Brother of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident in the dementia support unit for the last fifteen months, having lived in a different home previously. He is well cared for and all staff are truly supportive. He has changed from being un-kept and unshaven with poor personal hygiene to a clean and tidy gentleman who
now has the dignity he is due. I cannot speak too highly of the staff and facilities at this home.
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Review from Jean W (Wife of Resident) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in the nursing unit of this home for just over a year and I have visited him every week during this time I have found the staff in all parts of the home to be very kind, attentive, caring and very welcoming to visitors and relatives. The home goes that extra mile and should
I need to have help in a home, this is where I would wish to go.
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Review from Christine H (Daughter of Resident) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care my mother is receiving at the Albert Edward Prince of Wales Court care home. It is beautifully looked after, clean and fresh. Mum always looks well dressed, clean and happy. She is very well and has been so much better since she moved into the Albert Edward. The well planned
and stimulating activities are having an extremely positive impact on her. There is so much going on and plenty of company that she is definitely improving in all aspects of her health. There is a warm and friendly atmosphere there and nothing is too much trouble for the staff. They are supportive and treat all residents with dignity.
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Review from Mairwen H (Sister of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very comfortable and content at this home. She is unable to walk, but I would be pleased if she could be taken in a wheelchair to enjoy some of the numerous entertainment. She does not leave her room at all.
Reply from Kristin Mewald, Marketing & Communications Officer at Albert Edward Prince of Wales Court

The Home Manager and Senior Nurse have contacted the resident's relative and discussed her sister's needs with her in detail to ensure that she receives the best care possible and can participate in life at the Home as much as her physical condition allows.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Albert Edward Prince of Wales Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Albert Edward Prince of Wales Court is calculated as follows: ( (300 Excellents x 5) + (26 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 332 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Albert Edward Prince of Wales Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Alison

Alison Aberdeen

Job Title: Home Manager Joined: 2017

I have worked within the Health and Social Care sector all of my working life, with the last 8 years as a Home Manager. I have completed a Bachelor of Sciences in Health Studies and a Level 5 LHSCS (Adults’ Residential Management) for Wales and Northern Ireland.

Teresa

Teresa Picton

Job Title: Deputy Home Manager Joined: 2008

I have worked at Albert Edward Prince of Wales Court for many years, firstly as a carer between 1992 and 1996. I then completed my nurse training and returned to the Home in 2008 in the role of RGN in our nursing area, and then progressed to my current role.


Before coming back to Albert Edward Prince of Wales Court, I worked as an Advanced Practitioner and independent Prescriber at the Royal Glamorgan Hospital, out of hours. I also managed the hospital at night in the absence of the coordinator.


I decided to retire from the NHS and join the team at Albert Edward Prince of Wales Court, and have enjoyed my time here. I am very proud to be part of this team.


In my spare time, I enjoy travelling in my motor home and knitting, especially for our residents' stalls at events. I am part of a quiz team in our local pub and enjoy being part of the Home's events.

Donna

Donna Griffiths

Job Title: Business Relationship Manager Joined: 2018

I began my care career in 2007, completing NVQs and working my way up to Deputy Home Manager. With the opportunity to be part of a commissioning team for the flagship home of a previous care provider, I moved into care home administration before joining RMBI Care Co.


Here at Albert Edward Prince of Wales Court, we strive to provide the best care and exceptional service to all from the moment they walk through our doors.

Nicola

Nicola Osborne

Job Title: Activities Coordinator Joined: 2022

I am part of a small team responsible for providing a range of activities for our residents. Our aim is to make activities fun, stimulating and beneficial, and to really make a difference in our residents' lives.


A warm smile, a kind gesture and a listening ear are essential for this role, and we try to embrace this every day. Being a little crazy is also beneficial, my role model for this job would have to be the iconic Sir Charlie Chaplin. We might not manage to change the world like he did, but we will certainly try to fill our Home with smiles!

Shelley

Shelley Owen

Job Title: Training Manager Joined: 2018

Having worked at Albert Edward Prince of Wales Court for 5 years, I have worked my way up to my current role as Training Manager. I have many qualifications, including a degree in Health and Social Care practice, and I am working towards further qualifications in my current role.


I work closely with residents and staff, so remain fully aware of the needs of residents. I use this experience during training sessions to make it relatable and real, and to keep our staff and residents safe.

Simon

Simon Roberts

Job Title: Facilities Manager Joined: 2015

I’ve been working at Albert Edward Prince of Wales Court for the past 8 years as the Facilities Manager. I'm responsible for the upkeep and maintenance of all buildings, grounds, furniture, fixings and equipment.


From school, I started an apprenticeship with the Ministry of Defence as an Aeronautical Engineer and then moved up through the ranks, managing aircraft servicing and their surroundings. I eventually ended up on the business development side, planning and scheduling when I left after 16 years, qualified to HND level.

From there I moved into fleet car sales, working for Sinclair Volkswagen in Bridgend for 6 years. Then I moved into self-employment (painting, decorating and property maintenance).

Having lived in the local area for the past 40 years, I was lucky enough to fall on my feet and land the Facilities Manager's job at Albert Edward Prince of Wales Court. It is a wonderful place to work and only a stone’s throw away from my home and family.

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