The Hollies Nursing & Residential Home

The Hollies is a very welcoming and friendly home. My brother is very happy here. I'm safe in the knowledge that he is well looked after, his needs are met and he really likes living there. During this pandemic, the home/staff have shown how dedicated they are to keeping residents safe. I thank them with all my heart.

I think my dad has found it a difficult time due to COVID and we as a family have found it hard on not being able to see him but we totally understand and are very grateful for the well-being of the residents. He has found it hard at not seeing his great-grandchildren as he talks to his children and grandchildren on the telephone.

Friendly, clean, relaxed atmosphere. Lovely, caring staff. Mam is really looked after.

Very happy with my mother's treatment and care. Any medical problems, the doctor is contacted and treatment prescribed. The lockdown procedure was acted on very quickly, resulting in zero Covid-19 cases at the home. Thanking the manager and her staff for the prompt action and constant care.

The Hollies seems to be suitable for my mother, although she took many months to settle. I would say she is well cared for and treated with respect. Due to her behaviour, caused by vascular dementia, it was difficult to find a home which would accept her with her symptoms. Therefore, I really am grateful that The Hollies welcomed here there and eventually managed her behaviour.

I find the staff very friendly and helpful. They will do as much as they can for me and my family. The management are the same. I find them most approachable if you wish to ask them something. My family are very happy with them, so is my sister.

I have always been happy with the care provided for my mother at The Hollies, but all staff must be particularly commended for the way they have dealt with the Covid-19 situation. The home was closed to visitors before the official lockdown and, although this has been difficult for residents and relatives, it has undoubtedly contributed to the fact that the home remains Covid free. I have been informed of any changes to the visiting restrictions and have been invited twice to 'visit' my mother (not inside the home, socially distanced and for a limited time). Activities have continued within the home for residents although, understandably, these have been more restricted than normal. Well done everyone!

Very welcoming and homely; my mum has been a happy resident for two years. Staff are friendly, committed, attentive and caring; we feel assured that they know my mum well and work tirelessly to ensure her complex needs are met and that her likes and dislikes are embraced. The building and grounds are beautifully presented and well maintained. Regular meetings between residents, families and friends and members of staff ensure that the voice of various stakeholders is heard and considered. The Hollies is a hive of activity and it's a pleasure to see the interaction between residents, staff and third-party providers of activities. The management team is accessible and eager to listen. As a family, we are very appreciative of the high standard of care my mum has received during her time at The Hollies.

The care for my dad was very good. He did a number of activities - painting, drawing, etc. He was well cared for.

I will recommend it to everyone. I hope to remain here for the rest of my days.

My father has complex needs and has been a resident at The Hollies for over 2 years. Staff are always professional, friendly, approachable and supportive. They work as a team and actively provide holistic individualised care. They support us as a family and I'm grateful to them in every way for the care they give my Dad.

I took up residence at The Hollies Nursing & Residential Home on the 19th December 2018. Even after a short time, I am very settled and cannot speak highly enough of the staff, the menu, the accommodation. I made an excellent decision when I gave up my home and moved into to comfort of The Hollies Nursing & Residential Home so efficiently.

They seemed to understand that we wanted her to feel loved and safe, and even though she left us quicker than we all imagined, we are truly happy that she had those 3 weeks at The Hollies.

Staff marvellous, kind, caring. Home clean.

The home always looks lovely, there is never any odour, the bathrooms are so clean and well decorated. I couldn't believe there is not a single mark on the bath! Everything is so nicely presented, the lounge looks homely and comfortable. Everyone is treated with respect at all times. There is always something going on, on International Day it was lovely, the residents had their drinks and nibbles, a real party atmosphere. The staff are lovely and very approachable, they can't do enough for mum, we want to help and support them with mum's care.

I live at some distance from my mother but I feel entirely at peace because she is in the Hollies.

Very caring staff where nothing seems a problem if asked a question, a very clean home and a very happy place. We are very pleased with the care given to our mother.

The Hollies is a first-class care home. Very helpful, considerate and caring staff - they excel in all areas. I recommend The Hollies to anyone looking for a home for their loved one.

Lovely to observe the staff with my Aunt, when they don't know anyone is around. The way they speak and care for her is second to none. It means a lot to see someone talk to my Aunt with kind words. This has been observed by me on numerous occasions.

My mother has been at The Hollies for twenty months now and I have nothing but praise for the quality of care she has been given in this time. She is well loved by the staff and has thrived there. Due to her dementia, her behaviour can be quite challenging at times but they are more than capable of dealing with this. Her weight has increased by almost two stone as it was dangerously low when she arrived there straight from the hospital and she is always clean and well presented. The staff are all very friendly and approachable as are the management team, and I have no hesitation in recommending this home to anyone and have no regrets about my decision in placing my mother there.