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- The Hollies Nursing & Residential Home







The Hollies Nursing and Residential Home is situated on the outskirts of Pontypridd with fantastic views over the valleys and is easily accessible by public transport. It is one of five Silvercrest premium care homes in South Wales.
The purpose-built home is tastefully decorated to a high standard creating a warm and homely environment for the residents, while the care team provide the highest standard of relationship-centred care.
Nurses at the home...
Care Provided by The Hollies Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
All personal and nursing care included as well as all hotel services costs. Additional services such as hairdressing and chiropody would carry a small additional charge. Top ups are usually required and assessed on an individual basis, please enquire with management.
Top Up Fees are usually applicable and are assessed on an individual basis - please enquire with management.
Contact The Hollies Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Silvercrest Care
- Private Owned
Person in charge
- Sharon White(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- open policy
Parking
- On Site Parking Available
The Hollies Nursing & Residential Home Reviews (56)
The Hollies Nursing & Residential Home has a Review Score of 8.9 (8.930) out of 10, based on 5 reviews in the last 2 years.
Over all time The Hollies Nursing & Residential Home has 56 reviews.
Friendly staff and great activities for residents. Good food and care and respect shown at all times by staff.
Thank you very much for taking the time to write your review, the whole staff team at The Hollies will be delighted that you are happy with their combined efforts in keeping The Hollies the premier choice for nursing care in Pontypridd and vicinity.
Excellent home, caring, professional and safe environment.
Many thanks for your kind review, we pride ourselves with the knowledge that The Hollies is the best care home in the area. Your comments will be gratefully passed on to the hard working team members who will be delighted with your comments.
My mother has been in The Hollies since March last year after spending three months in hospital. In this time she has thrived at this home having arrived at a very low weight from hospital she has put on about one and a half stone through eating so well and although she has quite severe dementia she is happy and healthy in her surrounding always clean and smart in her very pleasant room and the care she receives is of a very high standard. The staff are amazing and always have time for you and give my mother more than adequate attention often going above and beyond the call of duty to make her happy and comfortable. The surrounding are clean bright and spacious and there are many activities to keep the residents occupied. We are always kept completely up to date on mum's condition by the very competent staff and excellent management team. We would have no hesitation in recommending this care home to anyone and have no regrets whatsoever with our decision to place her there.
Your comments will be passed onto the very dedicated and hard work team and managers at the home who will be delighted that you are happy.
I have visited many care home and I have to admit The Hollies is the best care home that I have ever been in. You can go at any time, any day and you will always get a warm welcome from the staff and the cleanliness of the home is second to none.
Many thanks for your kind review. We strongly believe the Hollies is the best care home in the locality and your review is welcome news to the hard working team who are always striving to keep improving the home.
Whilst looking for a placement suitable for my mother, I came across this absolute gem of a place. The Hollies Nursing & Residential Home is everything I could have wished for. The staff are just lovely, friendly and welcoming with surroundings and facilities are all as you would hope for. It's a very difficult thing to deal with having to put a loved one into a care facility, but The Hollies Nursing & Residential Home staff have made it an altogether easier thing to do with their homely and friendly approach to care. I would happily recommend that you look at this lovely home.
Thank you very much for this review and we are delighted that both you and your mum are happy with the care and facilities at The Hollies. I will pass on your comments to the staff who will be very pleased with your comments.
The home quite good. The food is very good and it is very clean. I find the staff are lovely.
Many thanks for your review - we are always looking at ways to improve the home and life of the residents - if you have any suggestions they would be gratefully received by the hard working management at the home.
My Mother is now living in The Hollies care home. The whole family are very pleased with the care she receives and the manner in which the care is given. She is always treated with dignity and respect. The staff are very friendly and helpful and it is always a pleasure to visit my mother as you are always made welcome. My mother is happy in her own way. I have worked in a care home for 15 years before I retired so I know when I see a good home with excellent care and The Hollies is that.
Many thanks for your kind review. The General Manager Lisa the Deputy Manager Tracey and the whole team at the Hollies work tirelessly to deliver outstanding care. You comments will be passed on to the whole team, and we are grateful for them. We believe Hollies is the Best care home in the vicinity and we are always looking to improve the home and stay 1 step ahead.
More assistance for residents with feeding problems.
Better quality bedding.
More day trips.
As manager of the home, I wish to make the following comments in response to this review. We have an excellent chef here in the home who is constantly varying the menu in response to views that are expressed in our residents' meetings. We cater for the residents that wish to have an alternative...
My father continues to do well in The Hollies, and I remain extremely satisfied with the quality of care and attention he receives. He has now been resident for 3 and a half years; he is in better health, at the age of 103, than when he arrived. The staff are friendly, supportive and totally committed to the welfare of the residents. There is a varied programme of activities, the food is good and the manager is efficient, but very approachable. I can recommend The Hollies.
Many thanks for your kind comments, we are very happy your father has done so well with us, he remains an important part of the homes community. The Hollies remains a flagship home in the South Wales area and the hard working team and management continue to strive to keep it that way going forwards.
Our mother has been a resident in the nursing home for several years. Throughout this period we have been impressed by the dedication of the staff. They have treated our mother with dignity and respect. Not only have the staff supported our mother but have also supported and welcomed family and friends. For the last two nights we have stayed at the home. This has given us the opportunity to observe the night time staff. The care has been of an excellent standard. All members of staff have a positive attitude and have shared moments of joyous laughter with my mother and us, celebrating life with all it's ups and downs. I have written this on behalf of my brother, sister and myself.
Would like more help when walking as sight is practically non-existent.
Thank you for your comments. I will contact you this week to arrange a meeting with you to discuss your concerns.
I cannot explain how happy I am with mum's care at The Hollies. I never imagined how professional and caring the staff could be. The daily routine is always filled with numerous activities and most important my mum is happy. Special recommendation should go to the activity co-ordinator, she is an angel. Also all the other carers are so professional. I always feel relieved to leave mum knowing she is so well looked after. "Thank you, The Hollies".
This care home is of a very high standard and extremely well managed in my opinion. This is testimony to the dedication and work of the staff who are always on hand to offer support and advice. We are very happy with the current arrangements and care provision being offered to the family.
I have an aunt resident here. She finds it a lovely, friendly caring home. The staff are helpful and the management in particular are very approachable when you need to chat or if you have any concerns. Thoroughly recommend them.
Hospitality superb. Very friendly staff showing great interest in their care.
My father has been in The Hollies for over a year. I have only encountered lovely people who are happy to make my father's last years as good as they can be. All staff, cleaners, cooks, carers and management are kind, courteous, have a sense of humour and make up a strong team. I had to go away for a month and everyone gave dad extra time to chat and tried to keep his spirits up, even when he can be rather hard work.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (3)
- 17 Nov 2017Recipient: The Hollies Nursing & Residential Home
- 17 Nov 2017Recipient: The Hollies Nursing & Residential Home
- 21 Oct 2016Recipient: The Hollies Nursing & Residential Home
Accreditations
There are no accreditations posted yet for The Hollies Nursing & Residential Home.
Meet the Team (0)
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