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Quarry Hall Care Home

Newport Road, St Mellons, Cardiff CF3 5TW
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I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)
Quarry Hall Care Home, Cardiff
Quarry Hall Care Home, Cardiff
Quarry Hall Care Home, Cardiff

Quarry Hall care home, located in the quiet residential area of St Mellons, just outside Cardiff, is a well-presented care home offering personalised residential, nursing and dementia care to older people.

The modern and tastefully decorated care home has recently undergone a large scale refurbishment, meaning residents benefit from a modern yet homely environment with everything they could need. There's always plenty to do for residents at Quarry Hall, you...  

Care Provided by Quarry Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,438From £1,581
Residential Dementia CareFrom £1,433From £1,576
Nursing CareFrom £1,575From £1,732
Nursing Dementia CareFrom £1,647From £1,812

Contact Quarry Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Carla Arcanjo(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (85)

Quarry Hall Care Home Reviews (93)

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9.2

Quarry Hall Care Home has a Review Score of 9.2 (9.228) out of 10, based on 14 reviews in the last 2 years. Over all time Quarry Hall Care Home has 93 reviews.

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Showing 93 reviews matching selected criteria
Review from Percival W (Husband of Resident) published on 31 July 2017 Submitted via Postal Card
Overall Experience

I am quite satisfied with the way they are looking after my wife. They are all very kind.

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Review from Carol S (Daughter of Resident) published on 3 May 2017 Submitted via Postal Card
Overall Experience
My mum was treated very well, staff were always on hand to support her and ensure her stay was enjoyable. She was allowed her independence but they made sure she knew they were there if she needed them.

The home is very pleasant, clean and provides a very friendly, homely atmosphere.

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Review from Heather C (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

I found Quarry Hall Care Home to be a lovely, warm welcoming place for my mum to spend her last days. The staff looked after her so well with dignity and I had no worries leaving her there. She was taken on trips, had her hair done, had poetry and song sessions. My friend's brother was there and she had recommended Quarry Hall Care Home to me (Mum died on January 1st 2017).

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Review from Lesley M (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience

My father has been at Quarry Hall Care Home for nearly two years now. He is very settled at the home. The carers are excellent and work extremely hard to meet every resident's needs although sometimes they are quite stretched if a lack of resources are not available. The management are very approachable and nothing is ever too much trouble. They have disciplined staff when needed and advised us. The entertainment staff are also excellent, gentleman afternoons. Ladies tea, afternoon tea which includes the relatives as well.

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Review from Susan M (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience

The care my Mum gets from all the staff down on Quarry Gardens is fabulous. I call all times of the day and night to visit my Mum and they are all busy doing their work with the clients. My Mum is always kept clean and tidy and hair always done. There are lots of things going on and always plenty of food for the clients. Very happy with the care my Mum gets. The staff work very hard and are always there if I need advice for my Mum.

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Review from D P (Niece of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience
My aunt moved onto Quarry Hall in October. Staff have helped her to settle well. Staff are polite and friendly to her of our family.
The home is spotless and well cared for.

The renovations to the tea room are lovely and taking residents her is like taking them out to a cafe especially for those in later stages of dementia.

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Review from Ingrid P (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

As a family, we have appreciated the way in which the management team at Quarry Hall have guided us through the pathway of care and support options suitable for our mum.

We have been given time and a listening ear, as we have all sought to keep mum's needs at the centre of her care planning. An open-door approach means that this process can flex as mum's needs change. Thank you.

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Review from Christine J (Daughter of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

I find Quarry Hall Home extremely caring, respectful, homely and friendly. The staff are very helpful, friendly and inclusive. The standard of care is excellent. The cleanliness of the home is above average from what I've seen and been told. The facilities are very good. Activities are there for those who want to take part but never forced. The security and comfort we get from our father being in this home has made the adjustment much easier than expected.

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Review from Helen C (Father-in-law of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

Very good security, all staff very helpful and knowledgeable. All residents are treated with dignity always. If there are any issues e.g doctor required, always communicated immediately and in full. All staff have knowledge of resident even if not directly involved in care. The management team are always available if there are any queries and very helpful. Housekeeping to a very good standard.

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Review from Nick W (Son of Resident) published on 7 July 2016 Submitted via Postal Card
Overall Experience

Fantastic place! My mum seems very happy, content and settled in Quarry Hall. Staff are lovely, very patient and always have time to talk. The home is immaculate and always kept clean and tidy. The only small niggle I have is that some clothing we brought in has disappeared but I know a new labelling system is now in place. Special mention to the managers and all the carers who are superb. The activities team are excellent too - always on the go. Oh and the cakes are fab!

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Review from Maureen M (Daughter of Resident) published on 2 June 2016 Submitted via Postal Card
Overall Experience

My mother is a resident in the above named care home. The care she receives is excellent, she is always clean, tidy and dressed nicely in her own clothes. There are lots of activities for the residents to join in and the activities co-ordinators are excellent encouraging my mother to take part. The home is bright and airy. It is kept clean and tidy and is very secure. All the staff are friendly and helpful and treat all the residents as individuals and respect their dignity.

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Review from Samantha R (Daughter of Resident) published on 1 June 2016 Submitted via Postal Card
Overall Experience

My dad has been in Quarry Hall for over two years. He is in the residential part of this home. Since December his condition (Alzheimer's) has taken a turn for the worse and his needs have changed dramatically. I want to thank all of the staff who have cared for him for the last two years and most are the same ones now. They have made differences in his care plan etc, additional help and guidance put into place to allow him to remain where he is at home and is happy. The ladies work very hard and care for him as if he was their relative!

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Review from Catherine S (Daughter of Resident) published on 19 April 2016 Submitted via Postal Card
Overall Experience

My mother moved to Quarry Hall on 29th March 16, and I am extremely pleased with the service, help and care she is receiving so far and am confident this will continue in the future.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 27 November 2025
  • Well-being
    Good
  • Care and Support
    Requires Improvement
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a special visit on Friday 5th December as Vaughan Gething, MS for Cardiff South and...

  • 23 Sep 2025

    Residents at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a perfect summer’s day filled with refreshing treats, music, and laughter. With the sun shining brightly, the...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Quarry Hall Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Quarry Hall Care Home.

Meet the Team (1)

Carla Arcanjo
Carla ArcanjoJob Title:Home Manager
Introducing Carla Arcanjo

Home Manager at St Mellon's, Cardiff

What does ‘kindness’ mean to you?

“Listening without judgement, helping without being asked, understanding and accepting without having to and being an advocate for those who are vulnerable.”

As a Registered General Nurse, Carla has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.

Having worked at HC-One for over a decade, Carla closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys most about her role, Carla remarked:

“Being able to support and develop a group of amazing Colleagues from all different backgrounds, to become the better version of themselves. With that valuable team, we are able to support, enhance and have the privilege of actively participating in this outstanding life chapter that our lovely residents are living.”

Outside of work, Carla enjoys nature, animals, knowledge, music, travelling, Sci-Fi and her loved ones.

If you would like to find out more about Quarry Hall, Carla would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quarry Hall Care Home to verify any information. View our terms and conditions. Quarry Hall Care Home has an Enhanced Service -more info.