Quarry Hall Care Home

I am quite satisfied with the way they are looking after my wife. They are all very kind.

The home is very pleasant, clean and provides a very friendly, homely atmosphere.

I found Quarry Hall Care Home to be a lovely, warm welcoming place for my mum to spend her last days. The staff looked after her so well with dignity and I had no worries leaving her there. She was taken on trips, had her hair done, had poetry and song sessions. My friend's brother was there and she had recommended Quarry Hall Care Home to me (Mum died on January 1st 2017).

My father has been at Quarry Hall Care Home for nearly two years now. He is very settled at the home. The carers are excellent and work extremely hard to meet every resident's needs although sometimes they are quite stretched if a lack of resources are not available. The management are very approachable and nothing is ever too much trouble. They have disciplined staff when needed and advised us. The entertainment staff are also excellent, gentleman afternoons. Ladies tea, afternoon tea which includes the relatives as well.

The care my Mum gets from all the staff down on Quarry Gardens is fabulous. I call all times of the day and night to visit my Mum and they are all busy doing their work with the clients. My Mum is always kept clean and tidy and hair always done. There are lots of things going on and always plenty of food for the clients. Very happy with the care my Mum gets. The staff work very hard and are always there if I need advice for my Mum.

The renovations to the tea room are lovely and taking residents her is like taking them out to a cafe especially for those in later stages of dementia.

As a family, we have appreciated the way in which the management team at Quarry Hall have guided us through the pathway of care and support options suitable for our mum.

We have been given time and a listening ear, as we have all sought to keep mum's needs at the centre of her care planning. An open-door approach means that this process can flex as mum's needs change. Thank you.

I find Quarry Hall Home extremely caring, respectful, homely and friendly. The staff are very helpful, friendly and inclusive. The standard of care is excellent. The cleanliness of the home is above average from what I've seen and been told. The facilities are very good. Activities are there for those who want to take part but never forced. The security and comfort we get from our father being in this home has made the adjustment much easier than expected.

Very good security, all staff very helpful and knowledgeable. All residents are treated with dignity always. If there are any issues e.g doctor required, always communicated immediately and in full. All staff have knowledge of resident even if not directly involved in care. The management team are always available if there are any queries and very helpful. Housekeeping to a very good standard.

Fantastic place! My mum seems very happy, content and settled in Quarry Hall. Staff are lovely, very patient and always have time to talk. The home is immaculate and always kept clean and tidy. The only small niggle I have is that some clothing we brought in has disappeared but I know a new labelling system is now in place. Special mention to the managers and all the carers who are superb. The activities team are excellent too - always on the go. Oh and the cakes are fab!

My mother is a resident in the above named care home. The care she receives is excellent, she is always clean, tidy and dressed nicely in her own clothes. There are lots of activities for the residents to join in and the activities co-ordinators are excellent encouraging my mother to take part. The home is bright and airy. It is kept clean and tidy and is very secure. All the staff are friendly and helpful and treat all the residents as individuals and respect their dignity.

My dad has been in Quarry Hall for over two years. He is in the residential part of this home. Since December his condition (Alzheimer's) has taken a turn for the worse and his needs have changed dramatically. I want to thank all of the staff who have cared for him for the last two years and most are the same ones now. They have made differences in his care plan etc, additional help and guidance put into place to allow him to remain where he is at home and is happy. The ladies work very hard and care for him as if he was their relative!

My mother moved to Quarry Hall on 29th March 16, and I am extremely pleased with the service, help and care she is receiving so far and am confident this will continue in the future.