
I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)



I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)



Quarry Hall care home, located in the quiet residential area of St Mellons, just outside Cardiff, is a well-presented care home offering personalised residential, nursing and dementia care to older people.
The modern and tastefully decorated care home has recently undergone a large scale refurbishment, meaning residents benefit from a modern yet homely environment with everything they could need. There's always plenty to do for residents at Quarry Hall, you...
Care Provided by Quarry Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Gardens
- Bar/Café
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Quarry Hall Care Home for full pricing details and T&Cs.
Contact Quarry Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Carla Arcanjo(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2022
Room Information
- Single Rooms (85)
Quarry Hall Care Home Reviews (93)
Quarry Hall Care Home has a Review Score of 9.2 (9.228) out of 10, based on 14 reviews in the last 2 years.
Over all time Quarry Hall Care Home has 93 reviews.
I am quite satisfied with the way they are looking after my wife. They are all very kind.
The home is very pleasant, clean and provides a very friendly, homely atmosphere.
I found Quarry Hall Care Home to be a lovely, warm welcoming place for my mum to spend her last days. The staff looked after her so well with dignity and I had no worries leaving her there. She was taken on trips, had her hair done, had poetry and song sessions. My friend's brother was there and she had recommended Quarry Hall Care Home to me (Mum died on January 1st 2017).
My father has been at Quarry Hall Care Home for nearly two years now. He is very settled at the home. The carers are excellent and work extremely hard to meet every resident's needs although sometimes they are quite stretched if a lack of resources are not available. The management are very approachable and nothing is ever too much trouble. They have disciplined staff when needed and advised us. The entertainment staff are also excellent, gentleman afternoons. Ladies tea, afternoon tea which includes the relatives as well.
The care my Mum gets from all the staff down on Quarry Gardens is fabulous. I call all times of the day and night to visit my Mum and they are all busy doing their work with the clients. My Mum is always kept clean and tidy and hair always done. There are lots of things going on and always plenty of food for the clients. Very happy with the care my Mum gets. The staff work very hard and are always there if I need advice for my Mum.
The home is spotless and well cared for.
The renovations to the tea room are lovely and taking residents her is like taking them out to a cafe especially for those in later stages of dementia.
As a family, we have appreciated the way in which the management team at Quarry Hall have guided us through the pathway of care and support options suitable for our mum.
We have been given time and a listening ear, as we have all sought to keep mum's needs at the centre of her care planning. An open-door approach means that this process can flex as mum's needs change. Thank you.
I find Quarry Hall Home extremely caring, respectful, homely and friendly. The staff are very helpful, friendly and inclusive. The standard of care is excellent. The cleanliness of the home is above average from what I've seen and been told. The facilities are very good. Activities are there for those who want to take part but never forced. The security and comfort we get from our father being in this home has made the adjustment much easier than expected.
Very good security, all staff very helpful and knowledgeable. All residents are treated with dignity always. If there are any issues e.g doctor required, always communicated immediately and in full. All staff have knowledge of resident even if not directly involved in care. The management team are always available if there are any queries and very helpful. Housekeeping to a very good standard.
Fantastic place! My mum seems very happy, content and settled in Quarry Hall. Staff are lovely, very patient and always have time to talk. The home is immaculate and always kept clean and tidy. The only small niggle I have is that some clothing we brought in has disappeared but I know a new labelling system is now in place. Special mention to the managers and all the carers who are superb. The activities team are excellent too - always on the go. Oh and the cakes are fab!
My mother is a resident in the above named care home. The care she receives is excellent, she is always clean, tidy and dressed nicely in her own clothes. There are lots of activities for the residents to join in and the activities co-ordinators are excellent encouraging my mother to take part. The home is bright and airy. It is kept clean and tidy and is very secure. All the staff are friendly and helpful and treat all the residents as individuals and respect their dignity.
My dad has been in Quarry Hall for over two years. He is in the residential part of this home. Since December his condition (Alzheimer's) has taken a turn for the worse and his needs have changed dramatically. I want to thank all of the staff who have cared for him for the last two years and most are the same ones now. They have made differences in his care plan etc, additional help and guidance put into place to allow him to remain where he is at home and is happy. The ladies work very hard and care for him as if he was their relative!
My mother moved to Quarry Hall on 29th March 16, and I am extremely pleased with the service, help and care she is receiving so far and am confident this will continue in the future.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 Dec 2025
Residents and colleagues at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a special visit on Friday 5th December as Vaughan Gething, MS for Cardiff South and...
- 23 Sep 2025
Residents at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a perfect summer’s day filled with refreshing treats, music, and laughter. With the sun shining brightly, the...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Quarry Hall Care Home.
Accreditations
There are no accreditations posted yet for Quarry Hall Care Home.
Meet the Team (1)

Home Manager at St Mellon's, Cardiff
What does ‘kindness’ mean to you?
“Listening without judgement, helping without being asked, understanding and accepting without having to and being an advocate for those who are vulnerable.”
As a Registered General Nurse, Carla has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having worked at HC-One for over a decade, Carla closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Carla remarked:
“Being able to support and develop a group of amazing Colleagues from all different backgrounds, to become the better version of themselves. With that valuable team, we are able to support, enhance and have the privilege of actively participating in this outstanding life chapter that our lovely residents are living.”
Outside of work, Carla enjoys nature, animals, knowledge, music, travelling, Sci-Fi and her loved ones.
If you would like to find out more about Quarry Hall, Carla would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quarry Hall Care Home to verify any information. View our terms and conditions. Quarry Hall Care Home has an Enhanced Service -more info.