Quarry Hall Care Home

The staff are all exceptional always happy and smiling really take time to look after my mum Glenda nothing seems too much trouble for them

The welfare team go above and beyond looking after the residents, my mum just adores them and the carers. I can't speak highly enough of everyone.

Care is excellent to resident and family and activities are well though out and always involve the family They are well staffed and I can only express while my experience to be the best you could get thanks to you all.

My husband Stephen is a resident in the four seasons unit. I am very happy with the care and attention he receives. The staff are always friendly and helpful. I am happy to leave Stephen in their care and reassured that he is being looked after.

Our uncle Malcolm is very happy at Quarry Hall. We appreciate the flexibility of the staff, and how our uncle is being looked after. If there was one criticism it would be activities, going out more. Bingo has stopped, and we were hoping our uncle would go out on day trips, but this hasn't happened. This has been our only criticism.

Since my husband has been a resident here I have found the staff to be very kind and understanding to both of us. My husband has settled in very well and has nothing but praise for the staff and the standard of food, I am always made very welcome on each visit by all staff and have a good rapport with them. The home has been my saving grace.

Since my mum was made a permanent resident I cannot fault her stay here. Mum has thrived since being here. Mum thoroughly enjoys the themed activities and all the acts that you have to come in to visit e.g singers etc. Mum has come out of her shell since being here she has made new friends with the residents and also the staff. Mum isn't too keen on the food but expresses this quite often which is comical as mum used to work in catering for many years and is very fussy on presentation.

We visited 5 care homes looking for a suitable placement for a 97 year old lady with dementia, deafness and continence issues. Quarry Hall was our choice. We were impressed from the start by the welcoming atmosphere and the feeling that this was a "home" where auntie could be happy. The staff were informative, friendly, welcoming, happy and at the same time professional. The accommodation is clean and comfortable and soon "personalised" with familiar possessions from home. We have been made very welcome and "Auntie " has settled in and is happy and making new friend. We're happy that she has a clean, healthy, happy, secure home where she's well looked after. She's stimulated by the presence of other residents - company is something sadly missing before Quarry Hall.

Staff always on hand to assist residents when assistance is required. The premises always clean and tidy including residents room and communal areas.

Our mum needed to be looked after by professional dementia carers. To my belief she is being looked after and cared for at Quarry Hall. She is comfy, warm, fed and entertained. Staff are always pleasant, happy and professional to mum and her family.

Mum is being looked after in a pleasant, warm atmosphere. She is happy so that makes me happy

Thank you so much for taking such good care of my Nan.

I give this review not just as a family member but as a district nursing sister with 30 years of experience.

Their attitude of the staff is very much can do.

Dad has vascular dementia and recently we were advised (by social services) that he needed to move into a residential care home. Quarry Hall was recommended and close to home. We visited to see for ourselves. First impressions were good and we had no hesitation signing up. The manager and the team on the ground floor are attentive and clearly take pride in their work. They interact appropriately with the differing behaviours from their residents. Communication is good with regular updates. We know he's in safe hands so we can sleep at night without worrying. If you're looking for a care home and Quarry Hall is close, its worth a visit.

Visited my mother over a couple of days. She has been in the home for a few months so still settling in. She seems very happy and says the staff are lovely. They seem very nice whenever I visit. She's a little bored but her memory means that she forgets that she has had activities to do (they happen every weekday). She broke her hip last year (before moving in) and they've encouraged her to walk, which means her walking has improved a lot. There was an issue with another resident when Mum first moved in but was impressed with the good job the staff made of managing the situation. Once the weather improves I hope Mum gets regular opportunities for getting some fresh air.

My brother has good quality care both in physical and emotional terms. His needs are very well met. His health is monitored and GP accessed if necessary and his medication administrated appropriately. My brother has capacity so is able to give his views to staff about his care and is always listened to. This is important because of his ability to implement things in his life due to his failing health. Staff are respectful to him and to me and my family. Communication is excellent. Home is also very clean and the facilities very good, e.g. sessions for socialisation. Emotional support is excellent.

My brother-in-law moved into Quarry Hall Care Home in October 2023, and I can say, it is the best thing that has happened to him. His whole being has improved immensely. The carers/nursing/admin staff are so kind, caring and extremely helpful in the process of moving in; as you can imagine, it is a very stressful time for us all. Just a bit thank you to all the staff at this very caring and professional establishment.

The staff are amazing and everything is run at the home in a manner I wanted for my mother. We are extremely lucky to have found this care home.

Thank you so much.