
I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)



I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)



Quarry Hall care home, located in the quiet residential area of St Mellons, just outside Cardiff, is a well-presented care home offering personalised residential, nursing and dementia care to older people.
The modern and tastefully decorated care home has recently undergone a large scale refurbishment, meaning residents benefit from a modern yet homely environment with everything they could need. There's always plenty to do for residents at Quarry Hall, you...
Care Provided by Quarry Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Gardens
- Bar/Café
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Quarry Hall Care Home for full pricing details and T&Cs.
Contact Quarry Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Carla Arcanjo(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2022
Room Information
- Single Rooms (85)
Quarry Hall Care Home Reviews (93)
Quarry Hall Care Home has a Review Score of 9.2 (9.228) out of 10, based on 14 reviews in the last 2 years.
Over all time Quarry Hall Care Home has 93 reviews.
Thanks.
Dad moved into Quarry Hall in Cardiff almost 3 years ago. He has been diagnosed with Alzheimer’s 6 years before. The outstanding care he has received and the support I have received at this really challenging time has been faultless. The reception, office and nursing/care staff have shown genuine empathy and care for Dad with real warmth and professionalism. The main thing, however, is that Dad is content and settled in his environment despite the fact that he has had no physical contact from any family member for almost 11 months. I could not ask or have hoped for more and would have no hesitation in recommending Quarry Hall to anyone who needs support and care in later years. I had done extensive research when the time came for Dad to be cared for, visiting almost 25 premises. The feeling I had when I first visited Quarry Hall was like no other.
My wonderful 94-year-old mother has been in Quarry Hall 3 years plus as she needs 24-hour nursing care. Since the Covid outbreak, visiting ceased and then brought to visits in the garden. Now another lockdown. My mother did get Covid but with the exceptional help from all of the staff and hospital she amazed us all and pulled through. I am so pleased that l chose this nursing home, all the staff, from the manager, all the office staff, carers and nurses, have gone above and beyond to make sure that my mum is getting her every need being met, and is the same for every resident there. It is hard to say in words how very grateful my family and I are. God bless each and everyone of you at Quarry Hall, you are all truly amazing.
My uncle had various medical issues and had to be admitted to Quarry Hall aged only 67. We were concerned that he may not settle after living alone for many years and being very independent. We needn’t have worried as he fitted in immediately and was very happy there, he loved the staff and they enjoyed his quirky sense of humour. He was only there a few months until he sadly passed away but we are happy knowing that the last few months of his life was spent somewhere he enjoyed being. Nothing was too much trouble, we were kept informed of every aspect of his care and his every need was accommodated fully. I would recommend Quarry Hall to anybody considering care options. Thank you all at Quarry Hall for everything.
Many thanks - from the family.
I would just like to say how much I am grateful for the staff at Quarry Hall, they have gone up and beyond with all the covid-19 and trying to keep families connected. They video call us once a week, which is lovely to see if we can't be there in person. At least we can see her through technology, staff don't get enough recognition for all the hard work that they do.
My Dad was only with the home for two weeks and deteriorated fast.
He was confused and had a cough, I believed COVID, but the home ignored me, he was not put into quarantine and has most likely infected many others.
He became difficult to manage, which was totally different from his time in the previous location, this has now been confirmed as a symptom of the COVID affecting his Dementia.
The home has now refused to 'take him back' even though he has returned to 'normal' management according to the hospital.
Communication has been extremely poor and the risk of COVID spreading was ignored.
Due to COVID home was on lockdown and as such 'satisfactory' means I have no idea.
Thank you for your review; we value all feedback as this helps us to improve our service where required. At Quarry Hall our team has been working tirelessly with the Local Authority and relevant Healthcare Multidisciplinary Agencies to provide a safe environment for both residents and colleagues....
Ther home provides a safe, clean and welcoming environment for mum. It is nicely decorated and her room is lovely, having her own en-suite bathroom is great. I feel that I can rest assured that she has 24-hour care as well as chiropodist, doctor and hairdresser on call. The Forest View unit and its staff have become like family to her.
Brilliant food provided.
Particularly like the tearoom to spend time together with family.
Excellent facilities.
Great selection of activities and events especially enjoying the singing events.
Very good care home and staff are warm. Comforting rooms and lounge and good facilities for all people. I recommend Quarry Hall to everyone.
I have been a regular visitor for over 2 years, visiting my partner, I have been very impressed with the standard of care shown by the staff.
Super friendly staff who really care about my family member.
Thank you all so much.
I have been visiting nearly every day for over 2 years. I find the care here is of a very high standard and personal care here is excellent. The staff are very efficient and I have no problem in recommending this care home to everyone.
Relieved that my sister is in a safe environment since being diagnosed with dreaded Alzheimer's.
Very good.
Since my daughter has been here, I find every member of staff and management have been excellent in their help and care, in every question or requests I have asked them. They all help my daughter in her every need and request.
Since mum has been in Quarry Hall she has improved greatly. She always looks clean and well looked after. We have seen more smiles and much more laughter recently. The staff are always welcoming and they always have time for a chat which I know Dad appreciates (He misses mum at home) The care I have seen given is second to none in my opinion.
My mother has settled in well. She is well cared for and the staff understand her needs and care for her in a sympathetic manner.
The staff ar Quarry Hall are kind caring and professional. They treat my mum with dignity allowing her to maintain as much independence as is safe for her. The activities are regular and varied and fun. Mum has made friends among staff and residents.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 Dec 2025
Residents and colleagues at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a special visit on Friday 5th December as Vaughan Gething, MS for Cardiff South and...
- 23 Sep 2025
Residents at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a perfect summer’s day filled with refreshing treats, music, and laughter. With the sun shining brightly, the...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Quarry Hall Care Home.
Accreditations
There are no accreditations posted yet for Quarry Hall Care Home.
Meet the Team (1)

Home Manager at St Mellon's, Cardiff
What does ‘kindness’ mean to you?
“Listening without judgement, helping without being asked, understanding and accepting without having to and being an advocate for those who are vulnerable.”
As a Registered General Nurse, Carla has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having worked at HC-One for over a decade, Carla closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Carla remarked:
“Being able to support and develop a group of amazing Colleagues from all different backgrounds, to become the better version of themselves. With that valuable team, we are able to support, enhance and have the privilege of actively participating in this outstanding life chapter that our lovely residents are living.”
Outside of work, Carla enjoys nature, animals, knowledge, music, travelling, Sci-Fi and her loved ones.
If you would like to find out more about Quarry Hall, Carla would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quarry Hall Care Home to verify any information. View our terms and conditions. Quarry Hall Care Home has an Enhanced Service -more info.