
I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)



I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)



Quarry Hall care home, located in the quiet residential area of St Mellons, just outside Cardiff, is a well-presented care home offering personalised residential, nursing and dementia care to older people.
The modern and tastefully decorated care home has recently undergone a large scale refurbishment, meaning residents benefit from a modern yet homely environment with everything they could need. There's always plenty to do for residents at Quarry Hall, you...
Care Provided by Quarry Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Gardens
- Bar/Café
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Quarry Hall Care Home for full pricing details and T&Cs.
Contact Quarry Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Carla Arcanjo(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2022
Room Information
- Single Rooms (85)
Quarry Hall Care Home Reviews (93)
Quarry Hall Care Home has a Review Score of 9.2 (9.228) out of 10, based on 14 reviews in the last 2 years.
Over all time Quarry Hall Care Home has 93 reviews.
As soon as you walk through the front door you are greeted in a friendly manner. All the staff are very good and Mum always looks clean and tidy. They always dress her smartly matching colours and accessories.
I think perhaps there could be more activities, for the men's interests. Something like table skittles for instance. It seems most activities are aimed at the women's interests. Other than that, I can't fault the home.
The nursing staff have been great. They were able to clearly identify my mother's needs within the first week of her arrival. She always looks well cared for and the place is always clean.
My mother entered this home fully aware that she was terminally ill. The staff at this home made the last six months of her life so pleasurable and comfortable that I cannot speak highly enough of them. The dignity, the care and respect she received throughout her stay was second to none.
There are no real words I can use to express how much they made my mother’s journey easier for her and the family to endure. The personal touch they gave to everything they did for her was above and beyond anything I’ve known.
If you are lucky enough to be honoured with a stay at this home you will know exactly what I mean.
Thank you from the bottom of my heart.
Since my wife has come into your care I found everyone I have come in contact with very helpful and my wife seems very happy there.
Keep up the good work.
Mum needs to be safe and we, as a family, feel that we can relax knowing that she is.
Thank you all.
She seems happy and the carers are lovely and are always willing to discuss anything with us.
The fact that they have the opportunity to sing together with the lovely lady that organises it is a really good idea because my sister loves music and singing it really cheers them all up!
The coffee shop is very handy as it makes her feel as if she has gone out somewhere different and it's easier for us that it's in the building as her mobility is so bad.
The only thing that's not nice is the smell sometimes, would it be possible to have an air freshener?
Thank you.
The home looks comfortable and well furnished and decorated. The main corridor displays lots of photos and arts and crafts made by the residents. My sister and I are not regular visitors but try to go once a month. The staff also put on lots of activities such as Zumba, sing-a-longs which are great, and they all seem to enjoy. The staff seem very good and have a good relationship with the residents. I have one criticism which is one occasion visiting my auntie, she was in an armchair in the lounge and, as I entered, she was having a coughing fit. Though there was somebody in a side office, she was engrossed in paperwork. I had to go and get a glass of water for my auntie.
I am very sorry that this was your experience, our care staff do work hard to meet the needs of the Residents. Our aim and goal at HC-One is to offer kind care to all our Residents. If at any time you require assistance from any member of our team, please do not hesitate to say. The wellbeing and needs of the Residents are always our first priority over and above any task.
This home ticks all the boxes. Staff are exceptionally caring and I cannot find fault in any aspect of this home. Highly recommend.
At Quarry Hall everyone is kind and genuinely seems to care how Mum is and does their best for her.
She can be a bit difficult to understand but as they've got to know her they've been able to translate and lessen her frustration.
Thanks for the care you provide him.
My grandmother has been in the home for over two months now, we as a family have found the home to be excellent. My grandmother has settled in very well without any problems. The home has lovely surroundings and wildlife. The home provided lovely activities throughout the week and also takes residents out on trips. The staff are very friendly and helpful and my nan gets on very well with all the staff. My grandmother enjoys all her meals, also family members or visitors are offered a drink and cake/biscuits. Family pets are very welcome into the home which makes my nan smile.
I was very impressed with the care provided to my late friend. He needed total care and he got it.
The rooms are always clean and tidy. The residents are very well cared for and treated very respectfully.
We are always made very welcome by staff and management and the staff are happy and cheerful and nothing is ever too much trouble.
My Mum has been a Dementia resident of this home for 2 years now. Throughout, the staff have been caring and attentive. They do a difficult job, very well. Management is very accessible. All staff have been friendly and supportive to the family. Regular activities are organised and Mum particularly enjoys the Friday singing. Cleanliness is good. The staff take care to help mum dress as she would wish to be. Her room is always clean and tidy.
The staff are wonderful and my friend has got so much better since being there. Everything is so marvellous and she is much happier.
My sister has improved both in health and outlook due in no small part to the care and attention of all at Quarry Hall.
She is happy and looks forward to every new day.
As a family, we are much comforted by this situation.
Well done.
I would just like to say thank you to all the management, nurses and care staff for the care shown over the last 18months. Very much appreciated.
I have been very impressed by the staff who have tried hard to understand and meet her complex needs. She relates well to them and they have been extremely kind and caring.
The management is excellent and always available, approachable and looking to resolve any issues as they arise.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 Dec 2025
Residents and colleagues at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a special visit on Friday 5th December as Vaughan Gething, MS for Cardiff South and...
- 23 Sep 2025
Residents at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a perfect summer’s day filled with refreshing treats, music, and laughter. With the sun shining brightly, the...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Quarry Hall Care Home.
Accreditations
There are no accreditations posted yet for Quarry Hall Care Home.
Meet the Team (1)

Home Manager at St Mellon's, Cardiff
What does ‘kindness’ mean to you?
“Listening without judgement, helping without being asked, understanding and accepting without having to and being an advocate for those who are vulnerable.”
As a Registered General Nurse, Carla has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having worked at HC-One for over a decade, Carla closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Carla remarked:
“Being able to support and develop a group of amazing Colleagues from all different backgrounds, to become the better version of themselves. With that valuable team, we are able to support, enhance and have the privilege of actively participating in this outstanding life chapter that our lovely residents are living.”
Outside of work, Carla enjoys nature, animals, knowledge, music, travelling, Sci-Fi and her loved ones.
If you would like to find out more about Quarry Hall, Carla would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quarry Hall Care Home to verify any information. View our terms and conditions. Quarry Hall Care Home has an Enhanced Service -more info.