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The Waverley Care Centre knows that little things make all the difference to their residence, from a smiling face in the morning, to a trip outside when the sun is shining, they are a home where they will go the extra mile to ensure the comfort and happiness of their residents.
The Waverley Care Centre can provide the care, the environment, the safety and the security to give you and your...
Care Provided by The Waverley Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 129 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Everyone, regardless of their payment status, will need to have FNC or funded nursing care component agreed with the local health authority before they can come to live at the Waverley.
If you are not aware of the category your loved one is, please ask the social worker or ward that you relative is currently residing on. Discharge liaison should be able to help you.
Please note, for Respite Care there is a minimum stay of 3 weeks.
Hairdressing
Chiropody
Clothing labels
Toiletries (You can supply or we can and send you the invoice)
Any expenses occurred on trips out (With your knowledge)
WiFi
TV's in own room
Please ask for Malen Alvarez (Home Manager) or Accounts Person Gill Irwin for information about fee rates
The price(s) shown are provided by the care home. Contact The Waverley Care Centre for full pricing details and T&Cs.
Contact The Waverley Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Bellavista Nursing Homes
- Private Owned
Person in charge
- Malen Alvarez (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (123)
- Couples/Companion Rooms (3)
Parking
- Avoid Parking opposite the home as it impedes emergency vehicles. Car Park at front of Home. Car park at rear of Home.
The Waverley Care Centre Reviews (29)
The Waverley Care Centre has a Review Score of 9.0 (9.001) out of 10, based on 15 reviews in the last 2 years.
Over all time The Waverley Care Centre has 29 reviews.
Having moved to the Waverley my partners spirit understanding and well being has improved immensely. On her third day of residency she said I love it here. She has been in hospital for the previous 15 months.
Thank you very much for taking the time to share your kind feedback.
We are delighted to hear that your partner has settled in so well and that her spirit, understanding, and overall wellbeing have improved since moving to Waverley. Hearing that she said, "I love it here" on just her third day...
My review or any review is based on a snapshot of the daily life at the care home. I visit for 3 hrs/week. My sister is calm, looks happy and is presented to me in a clean + tidy, well fed, well dressed. My sister is unable to speak so observation in necessary. The staff are kind, helpful, patient, welcoming. The building is clean, warm, well maintained, secure, accessible and well located. Heartily recommend.
We greatly appreciate your thoughtful comments and understand that any review reflects an individual's experience and observations during their visits. It is wonderful to hear that your sister appears happy,...
My father has the most wonderful care and friendship.
Also the staff are so caring and keep our family informed every step of the way with my father.
It means a great deal to know that...
When I finally got back to the UK to be with her in her final stages, I had my baby son with me. I was worried about bringing a little one into that environment, but the staff were amazing. They looked after us just as much as they looked after Mum, making us feel completely welcome and supported. Seeing firsthand the kindness they showed during those last days was deeply moving. Thank you to the whole team for making a very difficult time feel peaceful and respectful. We couldn't have asked for more.
Caring for someone with Corticobasal Syndrome comes with many challenges, and it...
I visit my wife every day and I've always been very pleased with the level of cleanliness of the lounges, the visitors' pod and my wife's room. The same goes for the level of care and attention shown by the staff to my wife and other residents. Particular praise should go to the Activity team for their hard work and constant cheery interaction with residents and the activities they organise for them. I see for myself how much they brighten the residents' lives and how much genuine concern they show for them.
Thank you so much for your kind and thoughtful feedback. Were delighted to hear that the cleanliness of the lounges, visitors pod, and your wifes room, along with the care and attention from our team, have met your expectations. Your special praise for our Activities team truly means a great deal,...
My aunt's room is spacious and always clean, as are all other areas, and the building always smells fresh. There is a good variety of food on offer.
I am very pleased that we chose The Waverley for my aunt when she needed nursing care and I would recommend The Waverley without reservation.
Your kind words about our nurses, carers, and the wider team - including housekeeping,...
My mum has been a resident of the dementia unit of The Waverley since January 2025. The care she receives at Waverley is incredible. All the nurses and carers are kind, patient, nurturing and my mother's health and wellbeing are at the centre of everything they do. She feels very loved there.
Thank you very much for sharing your positive review. We are delighted to hear about your experience. We remain committed to maintaining the kindness and quality of care for all entrusted to us. We will continue to take every measure necessary to ensure her safety and comfort. We truly appreciate your support.
I was very upset when the consultant stated my wife had to go to a nursing home. With hindsight, I was wrong. The care my wife Pauline, has received has been excellent. She is very content and settled. I am so glad The Waverly accepted her. The staff are very caring and the location is excellent.
We are committed to continuing to provide Pauline with the best possible care, ensuring her comfort and safety. We will also focus on...
I find the service given to my wife very good. Staff always available to answer any questions that I may have and they look after my wife with very good care, very pleased she is in a good home which looks after her.
My sister is currently in the Waverly and has been for over a year. Earlier this year she had an accident in that home which resulted in her being taken to hospital for treatment. Her injury was so severe that the hospital doctors did not expect her to live. However she did live and was returned to the Waverly, When we enquired what had happened we were told that she had fallen causing her head to impact with something. We were never given the opportunity to question the six staff members who were in the room when she fell and never received an apology. I do not consider this to be correct and since then it has been hushed up. I wish my sister had never gone to that place.
I would have no hesitation in recommending The Waverly Care Home and the staff to anyone.
My wife was accepted into The Waverley on the 16th of June 2024. Her dementia resulted in I was no longer able to care for her at home. At The Waverley her care is wonderful and she settled in and contented. I visit my wife mostly every day and the staff ensures her every need is met. The result is I am content that my wife is receiving the best care possible.
Many thanks for your kind words about my team, I am very fortunate and reassured on a daily basis that our residents are contented, comfortable and well cared for. Thanks again.
One of the hardest things in life was having to place Nan into a nursing home but seeing how fast she settled in was a great relief. Nan was loved by all staff who worked in the Waverley from carers, nurses cleaners, kitchen staff activities, maintenance and office staff she truly was in the best place. Even in the last stages of her life, all of the staff couldn't do enough for her and my family and we cannot thank you enough, you truly are the best.
My sister is cared for absolutely brilliantly. She can be difficult at times but they treat her with respect and know how to deal with her when she gets difficult.
Many thanks for your kind review, we aim to ensure that all staff are trained in how to respond to individuals in any area of our care home. Kind regards.
On the whole we are very pleased with my husband's care. The care staff and care assistants are sensitive to his needs. The nurses always call the GP when needed. He is as comfortable as he can be here given his disabilities. One suggestion for in service training is to educate care assistants on the difference between dementia and severe stroke. My husband has a good measure of cognition though severely disabled in his 70s and has had a lot to come to terms with because his life was normal the day before it happened. The emotional trauma is difficult as is the paralysis.
Thank You for your review of our service. It is important to us that we grow and develop as a team so feedback is welcomed in order for us to do that. It is our continued privilege to care for and support him in all aspects of his health and social wellbeing.
A wonderful receptionist who knows me and greets me in a friendly manner. ALso well organised and nothing too much bother. Caring, well trained staff led by highly experience nurse manager, who is always available to listen and offer good advice.
Many thanks for this kind review, your words are much appreciated.
My husband has Alzheimer's and Dementia, he is difficult, unpredictable and challenging. I was recommended The Waverley. I removed him from another home to be in The Waverley. The difference in care The Waverley is simply in a different class. My husband is always clean, the staff are plentiful, always watching the residents and at the first sign of distress or challenging behaviour, they are on hand. They intervene early, reassure him, distract him. He is settled and does not have unexplained bruising. Their wonderful entertainment staff keep residents active. I cannot praise them highly enough. Staff are plentiful, caring, friendly, professional, always on hand and I am always told about any issues (this was not the case in other homes). I feel I am listened to and supported, often in distressing situations. Other care homes may have fancy coffee cafes or pretty gardens but residents are never in them, here it is residents first, they have a nice coffee shop and nice gardens as well.
On behalf of the home manager and the team, thank you so much for these kind words and support as always for our team.
The hardest thing I have ever done was admitting I could no longer provide the care he required and trusting strangers to look after him.
The first weeks were so difficult for me as he took a while to settle/adjust. Moving forward to May 2024. Yes, Dad has deteriorated as we all know dementia is cruel. My dad is at the content stage of this dreadful disease.
Thank you, falls short. The manager and her team (too many to name) have made the last few months and I hope many more. A total pleasure for Dad, nothing has ever been too much. Transparency all the way, always kept up to date 24/7.
Collette be proud of your team; you all do an amazing job in exceedingly demanding situations. I will say thank you even though it does not fully represent my gratitude.
Thank you for your kind and considerate views. On behalf of the Home Manager and the whole team thank you so much.
Her physical condition had deteriorated together with her mental health; which is a very complicated Alzheimer's presentation.
All the staff have been exceptional, the care has been second to none. The terrible bed sores that were present in hospital were treated and have disappeared. The psychiatric care is very thorough, the staff have a very detailed knowledge of conditions beyond which I have experienced in the NHS, surprisingly. We have regular updates and if we wish to talk to someone about 'anything' we can.
The activities for the patient are really good, they engage everyone, inclusivity is amazing.
The daycare staff who look after and care for my mother-in-law, are so caring and loving, they really do care for every individual patient. They all are so compassionate and empathetic.
Thank You for your lovely review of The Waverley and our dementia services. We are committed to providing the highest standard of nursing care possible. Thank you for your ongoing support.
Mum was moved to the Waverley Care Centre on 17th March 2020 from the hospital as she had several bad falls in a matter of weeks. I had already been in discussion with Social Services about moving her to Scotland to be near myself and my family. I had been looking at care homes in Scotland for mum when Covid happened and she had to be moved from the hospital straight away. I then did not see my mother for about 8 months and only spoke to her on social media (which was a blessing) but it was obvious from the start that my mother was in a good place and was being well looked after. She was happy and always told me how lovely the staff were and how well she was being looked after. I was always kept informed about everything to do with her care and despite having Alzheimer's disease and other health problems which would have caused her pain seemed to thrive there. No words could ever express how thankful and grateful I am for the wonderful staff who work there.
It was a difficult time for everyone. Covid did take its toll on many people in different ways. The Home Manager, myself and the whole team on the unit thank you for your kind words, balanced view and support shown to us also.
Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about The Waverley Care Centre
What types of Care is The Waverley Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Waverley Care Centre have?
There are 123 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at The Waverley Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Waverley Care Centre to the centre of Penarth?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Waverley Care Centre to verify any information. View our terms and conditions. The Waverley Care Centre has an Enhanced Service -more info.