The Waverley Care Centre

122-124 Plymouth Road, Penarth CF64 5DN
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9.1 22 Reviews
  • The Waverley Care Centre, Penarth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 129 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Please note that we no not accept persons who have been assessed as needing a Residential Home. We only provide Nursing Care at the Waverley. This could be General Nursing or Mental Health Nursing which includes Dementia.
The fees are slightly different for self funded nursing clients. It is the case, however, that everyone, regardless of their payment status, will need to have FNC or funded nursing care component agreed with the local health authority before they can come to live at the Waverley.
If you are not aware of the category your loved one is, please ask the social worker or ward that you relative is currently residing on. Discharge liaison should be able to help you.


All care is included in the fee other than,
Hairdressing
Chiropody
Clothing labels
Toiletries (You can supply or we can and send you the invoice)
Any expenses occurred on trips out (With your knowledge)
WiFi
TV's in own room


Please ask for Malen Alvarez (Home Manager) or Accounts Person Gill Irwin for information about fee rates

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Malen Alvarez (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Dementia Department will happily advise
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (123)
  • Couples/Companion Rooms (3)

Visiting

  • The home is compliant with guidance from the Local Health Board and the Welsh Government. This guidance is open to regular updates and changes. The home are fully committed to the relationship-centred approach. There is a booking system in place still, however, they will ensure that visitors are able to see their loved ones when they want to and for as long as they want to in the safety and privacy of the residents room. Anyone experiencing problems with visiting should speak to the nurse in charge for assistance

Parking

  • Avoid Parking opposite the home as it impedes emergency vehicles. Car Park at front of Home. Car park at rear of Home.

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The Waverley Care Centre Reviews (22)

9.1

The Waverley Care Centre has a Review Score of 9.1 (9.082) out of 10, based on 13 reviews in the last 2 years.
Over all time The Waverley Care Centre has 22 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 1
  • 0
Date Published
  • 22
  • 4
  • 5
  • 13
  • 9
Reviewer Connection to The Waverley Care Centre
  • 8
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Jane R (Daughter of Resident) published on 3 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved from a residential home into The Waverley Care Centre in June 2022 after being assessed for dementia nursing care. The managers, nursing, care and activity staff have gone out of their way to make the transition smooth and my Mum has settled very well. They were very helpful in accommodating
a piano for my Mum, who loves to play. Mum always looks clean and well dressed and is treated with kindness and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beverley W (Daughter of Resident) published on 7 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mother at the Waverley care centre was absolutely fantastic. From the moment we arrived until the moment she passed away peacefully in their care, I couldn’t have asked for more. Each and every member of staff, from management, reception staff, nursing staff and care workers, the
care was totally personalised and encompassed not just care for my mother but also for myself as a sole carer. I cannot recommend the Waverley highly enough. It became a home, in every sense of the word, for both of us once I could no longer look after her at home due to the challenges of her dementia. I thank all at the Waverley for enabling the last years of my mother’s life to have been the best they possibly could have been.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.082)

Overview of Review Score

The Review Score of 9.1 (9.082) out of 10 for The Waverley Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.617 for The Waverley Care Centre is calculated as follows: ( (111 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 154 Ratings = 4.617
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.465 Points relating to the number of positive Reviews for The Waverley Care Centre is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 129 registered maximum number of service users is 25.8. 12 Positive Reviews ÷ 25.8 = 0.465
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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