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- The Waverley Care Centre care home







The Waverley Care Centre knows that little things make all the difference to their residence, from a smiling face in the morning, to a trip outside when the sun is shining, they are a home where they will go the extra mile to ensure the comfort and happiness of their residents.
The Waverley Care Centre can provide the care, the environment, the safety and the security to give you and your...
Care Provided by The Waverley Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 129 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Everyone, regardless of their payment status, will need to have FNC or funded nursing care component agreed with the local health authority before they can come to live at the Waverley.
If you are not aware of the category your loved one is, please ask the social worker or ward that you relative is currently residing on. Discharge liaison should be able to help you.
Please note, for Respite Care there is a minimum stay of 3 weeks.
Hairdressing
Chiropody
Clothing labels
Toiletries (You can supply or we can and send you the invoice)
Any expenses occurred on trips out (With your knowledge)
WiFi
TV's in own room
Please ask for Malen Alvarez (Home Manager) or Accounts Person Gill Irwin for information about fee rates
The price(s) shown are provided by the care home. Contact The Waverley Care Centre for full pricing details and T&Cs.
Contact The Waverley Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Bellavista Nursing Homes
- Private Owned
Person in charge
- Malen Alvarez (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (123)
- Couples/Companion Rooms (3)
Parking
- Avoid Parking opposite the home as it impedes emergency vehicles. Car Park at front of Home. Car park at rear of Home.
The Waverley Care Centre Reviews (29)
The Waverley Care Centre has a Review Score of 9.0 (9.001) out of 10, based on 15 reviews in the last 2 years.
Over all time The Waverley Care Centre has 29 reviews.
Mum was moved to Waverly after being in the hospital for some time due to covid lockdown, mum was diagnosed with Alzheimer’s in 2011 but sadly the last three years really affected her badly lockdown in the hospital had a big effect on that, but when mum was transferred to the Waverly we quite often saw a happy smile on her face, the staff are all so caring just the small things like ensuring her clothes were matching, her hair brushed and even her nails painted showed us that the staff genuinely cared for her. Mum went from being a bag of bones to looking healthy where she was obviously helped to be fed, loosing a loved one to dementia is awful, but knowing they have caring people taking care of them really helps, so thank you guys we really are truly grateful.
Mum was a resident of The Waverley Care Centre for a year before passing away. Mum suffered from complex dementia and at times her behaviour could be challenging. All the staff treated Mum with respect and care during her time in The Waverley Care Centre. The nursing staff were always available to answer questions ensuring we were always kept updated on Mum’s health. It was a great comfort to the family that a very much loved mum, grandma and great-grandma was happy, comfortable, safe and loved. A heartfelt thanks to all the wonderful staff at The Waverley Care Centre for the excellent care and support Mum and the family experienced.
My father was admitted to The Waverley Care Centre in March 2022 following a several-month stay in hospital during the pandemic. We were very impressed with the warm welcome he and we, as his family, received. We felt reassured that he would be well looked after and all his needs for dementia would be met. We could not fault the care he received there until he sadly passed away in April 2023. They treated him with dignity and respect and all the staff knew his name. They made a huge effort to get to know him, his likes and dislikes, they welcomed us on every visit and made us feel very reassured at all times. We will be forever grateful for the compassion and care they showed towards my father in his time of need. It was such a distressing time for us, as a family, to see our loved one so unwell but the care, compassion and love given by the staff made it somewhat more bearable. We cannot recommend The Waverley Care Centre highly enough for all their care and support, above and beyond.
On the team's behalf, thank you so much for your reflecting the family's views here on our service dedication and standard of care. Thank you for all your support and cooperation in such difficult times also.
Within days of being at the Waverley, his whole demeanour changed to that of being contented. Every member of staff from reception through to all the individual nurses - too many to mention - but each and every one of them have treated my dad with respect, care and love. Nothing is too much trouble and they all have so much patience and time that my dad and the other residents require. It is such a relief to us all, especially my mum who cared for my dad as long as she possibly could, knowing that he is so well cared for, we really can't find enough words to show our appreciation. Thank you.
On behalf of the home manager and the rest of the team where Dad was cared for, thank you so much for your kind words. It was our privilege to care for Dad and to know you as a family.
We cannot fault the outstanding person-centred dementia-friendly care my mother-in-law received at the Waverley. The staff were so kind to her from the moment she was transferred from hospital. They maintained her dignity at all times, and truly cared for her, in particular, during her last days. After the isolation of the pandemic, it gives us great solace to know how much she was valued during her time there. We don't say this lightly - my husband and I have lots of experience in a variety of care settings through working in older adult mental health.
The staff showed as much concern to the family as they did to mum, this made our emotional journey far easier to deal with in mum's final days. It was a great comfort knowing that mum was receiving the best care possible in her time of greatest need.
It is hard to put into words how i feel about the care Mum was given whilst a resident at The Waverley. The team that looked after Mum was always with care and understanding of her needs. The nature of mum's illness made her difficult and upsetting to be around however we were always impressed with the way in which her dignity was protected and how loving and respectful all of the staff were. Mum required 24 hour nursing care, as well as care and understanding for her dementia and the team, carried this out with Mum's needs being the priority. As well as looking after Mum they also made sure the family were also ok and during Mum's final hours they provided support and guided them through this hard and upsetting time, I know we as a family will always be grateful for this and cannot thank them enough.
My Mum moved from a residential home into The Waverley Care Centre in June 2022 after being assessed for dementia nursing care. The managers, nursing, care and activity staff have gone out of their way to make the transition smooth and my Mum has settled very well. They were very helpful in accommodating a piano for my Mum, who loves to play. Mum always looks clean and well dressed and is treated with kindness and dignity.
The care given to my mother at the Waverley care centre was absolutely fantastic. From the moment we arrived until the moment she passed away peacefully in their care, I couldn’t have asked for more. Each and every member of staff, from management, reception staff, nursing staff and care workers, the care was totally personalised and encompassed not just care for my mother but also for myself as a sole carer. I cannot recommend the Waverley highly enough. It became a home, in every sense of the word, for both of us once I could no longer look after her at home due to the challenges of her dementia. I thank all at the Waverley for enabling the last years of my mother’s life to have been the best they possibly could have been.
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