Search...

Glais House Care Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
Glais House Care Home Logo
Top 20 care home certificate
Jobs
Glais House Care Home logo
I put my trust in Glais House to take over her care and that trust has proven to be well placed.Paul D(Husband of Resident/Service User)
Glais House Care Home, Swansea
The staff and management have helped me like familyGareth H(Husband of Resident/Service User)
Glais House Care Home, Swansea
I am so grateful to Glais House management and staff, I tell them every visit.Joy A(Daughter of Resident/Service User)
Glais House Care Home, Swansea

Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed...  

Care Provided by Glais House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,350£1,300 - £1,300
Residential Dementia Care£1,250 - £1,350From £1,300
Nursing Care£1,250 - £1,350From £1,300
Nursing Dementia Care£1,250 - £1,350From £1,300

Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser

Contact Glais House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Glais House Care Ltd
  • Private Owned

Person in charge

  • Andrea Bacova (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (22)

Visiting

  • Open doors policy

Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.

Glais House Care Home Reviews (134)

Submit a Review
9.9

Glais House Care Home has a Review Score of 9.9 (9.886) out of 10, based on 59 reviews in the last 2 years. Over all time Glais House Care Home has 134 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Glais House Care Home
Loading...
Showing 134 reviews matching selected criteria
Review from N D (Granddaughter of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

Fabulous staff, so friendly, kind and caring. I know my nan is in a safe place. The family days, Christmas parties are amazing. A home from home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R J (Son of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

My Father, who is a resident of Glais House, has been looked after in an excellent manner by staff and management. They go out of their way and cannot do enough for him. I have the impression that they sincerely care for the resident's wellbeing. The home is forever being improved to accommodate any changes that are required.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Niece of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

We were reticent about our Uncle going into a care home but our fears have been more than allayed. He has thrived in Glas. He has company, has a good and varied diet with unlimited food and drink and the staff are fab. They are so caring and he is treated with respect and dignity. He has been rejuvenated since coming here. Can't fault it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cheryl S (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Glais House is great. Care staff are wonderful. I would recommend this home to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil R (Son of Resident) published on 9 January 2019 Submitted via Website
Overall Experience

My father was only at Glais for 3 weeks before his death. However, my sister and I are eternally grateful to all the staff for the care they provided in that period which allowed him to pass away peacefully, in no pain and with full dignity. The way they treated us as family was also exemplary. We are really pleased we chose Glais and could not have asked for more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David John J (Son of Resident) published on 11 December 2018 Submitted via Postal Card
Overall Experience

Nice place, very clean inside. The nurse on the day shift is always ready to help and a wonderful staff team who can't do enough to help you. The food my father gets is also very good and he eats very well since he has been at Glais House and always looks very clean when our family visit my father which is nearly every day. There are two very large rooms with big televisions upstairs and downstairs, two lifts which help you get to wherever you need to go and the management and owner could not be nicer people. A really nice place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie R (Daughter of Resident) published on 10 September 2018 Submitted via Website
Overall Experience

My dad was a resident at Glais House but has sadly passed away the care he received was amazing. The home has a friendly, caring atmosphere, the food was lovely and homemade. My dad had palliative care for the last couple of weeks. We couldn't have asked for anything more from the staff. They not only looked after my dad but me and my two sisters as well. They go above and beyond their job requirements. They made our dad's life (and ours) a wonderful, happy experience of family life. We will never be able to thank them enough for all that they did.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael S (Son of Resident) published on 4 September 2018 Submitted via Website
Overall Experience
My mother came to Glais House after 10 weeks in hospital. She has Parkinson's, TIA'so and Dementia. The staff immediately set about making her welcome, assessing needs and preferences, foods etc.
She is receiving end of life care now as her condition has worsened.
I feel she came in knowing no one but she will leave behind friends.
All staff exceed expectations, they genuinely care.

I wholeheartedly recommend this home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Daughter of Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience
My mum is currently a resident of Glais House where she is cared for and looked after to a high standard, the staff and management are friendly, caring, helpful and professional at all times which is very comforting to me and my family. We have shared lovely Xmas parties, afternoon singers etc together with my mum organised by the home which is always so lovely for them and us to be still enjoying some happy times.

A massive thank you to all for looking after my most precious mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phillip A (Son of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

Very good care home in Glais. Staff are very pleasant, even when very busy. Some still offer a cup of tea or coffee. Rooms for residents are excellent, extremely clean and well looked after. Sometimes staff are under pressure, but seem to cope admirably. On the whole, I would give a very good 9 out of 10.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy O (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

The staff are always helpful and pleasant. Nothing is any trouble. Mum settled immediately and felt safe and sleeps well which I know is proof that my mum's comfortable and settled. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Desme (Daughter of Resident) published on 15 January 2018 Submitted via Website
Overall Experience

Our mother has been a resident of Glais House since January 2011. This is before the current managing director and his team took over the home.

In the time they have been in charge the level of service and standards within the Home have improved considerably. Money has been spent on the property and the gardens, making it a much more pleasant environment. The individual rooms have also been improved and upgraded.

Our mother's physical health and mental capacity have declined since she entered the home. We feel that she is very well cared for at the Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Chris D (Son of Resident) published on 10 January 2018 Submitted via Postal Card
Overall Experience
Glais House provides a very good level of care indeed.
Staff are always friendly and supportive. Faced with a wide range of care need. They work very hard to support and assist residents. My mother gets a good level of stimulation and is actively encouraged to come out of her room into the lounge. Mam's room is always clean despite her challenging health issues sometimes, the staff being very patient and gentle with mum if there has been an "accident".

Food is always very good. If there have been any issues, management have always been quick to rectify things.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wilfred B (Husband of Resident) published on 10 January 2018 Submitted via Postal Card
Overall Experience
While I realise that this home is not perfect this home must be as good as they come.

My wife has been a resident for nearly five years during which time she has received very good care. The staff not only look after her but also look after me when there are times when I feel extremely low. Overall I would recommend this home to anybody.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa P (Friend of Resident) published on 8 January 2018 Submitted via Postal Card
Overall Experience

I would like to say that all the times I have gone over to Glais House Nursing Home, I have always had a welcome with my late husband as well.

The staff are all so helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela J (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

My mother has been at Glais House for over three years. During this time I have visited my mother five or six times a week. Glais House is a caring and welcoming environment. The staff are professional and friendly. The management are supportive and communicative. I would not hesitate to recommend Glais House to others. I am very happy with my mother's ongoing care and support. I consider Glais House to be an excellent nursing home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hilary C (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card
Overall Experience

All staff are friendly, courteous and obliging. Upkeep and cleanliness of the home is excellent.

Food (like everywhere) varies between good and sometimes not so good.

Care is very good but sometimes suffers a little due to (like everywhere) lack of communication.

Activities are very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen G (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card
Overall Experience

The care is excellent and many of my friends' family have been in Glais House before my mother. The first impression I had was excellent and my mother is very happy here which is my greatest concern.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth G (Brother of Resident) published on 21 December 2017 Submitted via Postal Card
Overall Experience

My sister has only been here for a number of weeks. She has a difficult medical condition which has to be managed with care. I am impressed with the dedication, professionalism and loving care shown by the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth J (Daughter of Resident) published on 18 December 2017 Submitted via Website
Overall Experience
A good care home is difficult to find, we visited many before finding Glais House. The manager is extremely efficient and an excellent communicator, the staff are kind, happy and proactive. The facilities and rooms are immaculate.
The management of Glais House helped me when I had to try to coordinate between two different health boards, and provide the information that both councils needed for funding and showed patience when things were delayed.
Since she has been resident she had deteriorated but the staff and management have worked really hard to get her medication right and give her the best quality of life they can. They have even managed to get her out on trips, which she had not done for 3 years!

I would have no hesitation recommending Glais House, I would also say if your elderly relative needs a home which can cater to their changing needs both mentally and physically then Glais House is excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 09 Mar 2026

    We are delighted to announce that we have won the Top 20 Care Homes in Wales award. Message from our home manager: ‘’Receiving a Top 20 Care Home award means...

  • 31 Dec 2025

    We would like to share a few festive photographs from our Christmas party earlier this month ?? https://www.facebook.com/glaishousenursinghome Thank you to our wonderful staff, entertainment, friends, and families for joining...

  • 17 Jul 2025

    With the sun out in full force, we couldn’t resist making the most of it! On a scorching +28°C summer’s day, we hosted a fun filled splash party in the...

Upcoming Events

There are no upcoming events for Glais House Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Glais House Care Home.

Meet the Team (5)

Andrea
Andrea Job Title:Responsible Individual and Home ManagerJoined: 2011

With over 22 years of experience in social care and a background in Health & Social Care and Leadership, I’ve proudly been part of the Glais House team for the past 15 years. I’m deeply committed to providing the highest standards of care. My goal is to ensure that everyone at Glais House feels safe, respected, and valued. I take great pride in fostering a nurturing environment where both residents and staff can truly thrive. For me, the greatest reward is seeing our residents happy, comfortable, and living their lives to the fullest.

Andrea
Andrea Job Title:PA to DirectorsJoined: 2013

I have been working at Glais House for the past 13 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Louise
Louise Job Title:Senior Care AssistantJoined: 2003

I've been working at Glais House for 23 years. I enjoy spending time with the residents and looking after them. It's a wonderful team to be part of, where everyone supports one another to do their best.

Viera
Viera Job Title:Care/House Keeping/Kitchen AssistantJoined: 2016

I’m proud to be part of the amazing team at Glais House Nursing Home, where I’ve had the pleasure of working for over 8 years. I’m passionate about what I do and always try to bring a positive attitude to my work. Every resident means a lot to me, and I do my best to make sure they feel cared for, respected, and valued. I’m also really grateful to the management for their understanding, professionalism, and the respect they’ve shown me. My time at Glais House has truly been one of the most rewarding experiences of my life.

Marzanna
Marzanna Job Title:House ManagerJoined: 2018

I have a diploma from nursing school, along with some higher education, and during my training, I had the opportunity to work with people of all ages. I’ve been working at Glais House for six years now, and I really enjoy being part of the team. My previous experience has helped me better understand the different needs of our residents. At Glais House, I do my best to maintain a clean and safe environment. I feel fortunate to have a job where I can make a real difference, and the best part is seeing a resident smile, knowing I’ve helped make their day a little brighter.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glais House Care Home to verify any information. View our terms and conditions. Glais House Care Home has an Enhanced Service -more info.