Swn-y-Gan

The staff team at Swn y Gan are consistently caring, compassionate, and highly professional. As a family, we are deeply grateful for the kindness, dignity, and ongoing support they provide to my mother. Their dedication brings us great reassurance and peace of mind.

Full marks to Swn-y-Gan + staff.

Excellent care at Swn-Y-Gan. Couldn't ask for more. Wonderful staff very caring and considerate. All you would wish for in the care of a loved one.

We are always very happy to recommend Swn y Gan to anyone in the difficult position of needing residential/nursing care for a loved one. They provide mum with a safe and reassuring environment and are always more than willing to extend their care to her close family as well.

My Aunt couldn't be in a better place

I have deinitely picked the right home, the home meets my needs nothing is too much trouble for the staff here, from domestic right through to management. I'm very happy living at Swn-Y-Gan, I feel safe and reassured. The staff will spend time with me in my room and ask if I would and ask if I would like to join with activities.

I can't express how good the staff are, Top Marks.

When I visit Swn-y-Gan nursing home I find the staff very polite, caring and nothing is too much trouble for them that includes office staff, cleaners and care/support workers. It's a pleasure to visit the home.

Although my brother-in-law was at Swn-y-Gan for a short time before he passed away I have nothing but praise for the standard of care he received and the compassion shown by ALL the staff whilst he was with them and would have no hesitation in recommending the nursing home very highly.

It broke our hearts when Nan had to go into a home but we couldn't have asked for a more lovely people to surround her. It was so clear you all loved her, as she did you. Thank you so much for everything and for helping Nan to still smile and laugh in her time there

They made this difficult time bearable.

Our mum came to Swn y Gan care home after leaving hospital , it only took a short while for her accept and settle down there , with the constant ongoing loving care and attention she has received from all the staff she is thriving . The good days now out way the bad days. Everybody mucks in - managers included to help with the daily activities and care needed for the residents to have a happy life . We can't thank the staff enough for giving us the knowledge that when we leave mum after visiting that she is in excellent hands and feel like a weight has been lifted off our shoulders . The food is absolutely amazing , all home cooked and rooms are clean , comfortable and homely . Cannot recommend this care home enough xx

My husband has now been seven months in the care of Swn-y-Gan. He was admitted a very sick man. He has been nursed with such devotion. The outcome is a man participating in art therapy and interacting in social situations in a way I never thought possible again. The staff are like a family with a sick relative. Their love of their work can reduce me to tears.

I can't recommend this place enough.

We could not have asked for better.

Overall, as a family, we are very happy with the care for my wife. The staff on the whole are kind and considerate. However, communication between staff and shifts could be improved as messages from the family ie outings etc are not always relayed.

I appreciate the patience and time given to me when I need to talk about my wife's care and my own personal issues.

I am extremely happy with the overall care provided to my mother in the 18 months or so she has been at Swn-y-Gan. However, there are areas of concern/things that could be improved. Very good staff have been leaving in recent months and these need to be replaced with the same level of experience and care. For a long time, the wifi/internet was poor but this has now been addressed with a booster. The garden is not being looked after, lots of weeds, which is an eye sore, especially at the front. There used to be lots of different activities with monthly timetables but these are reduced with no timetable anymore. Finally, my mother likes to have sips of coffee but sometimes it's cold or too much milk. These are the reasons the overall experience is downgraded.

All the staff at Swn-y-Gan are amazing, special people! Unfortunately, my dear mother suffers with a difficult, sad illness, thankfully she is superbly cared for by all the wonderful staff with love and dignity. Swn-y-Gan gave us all the assurance, trust and answers needed to know. We were very fortunate to have found this lovely nursing home. They also show caring concern for the family and are always on call for us. Thank you Swn-y-Gan for all the excellent care to my dear mother. We are one big family and you are simply the best. Thank you.

My mother who suffers from Alzheimer's has been a resident since March 2022. I believe she receives excellent care from all the staff and they are always very friendly and helpful during visits. My mother is kept clean and tidy, her hair is attended to regularly by a hairdresser. Overall, I would suggest that Swn-y-Gan is a very good nursing home and meets the needs of those they care for.