Swn-y-Gan

Banc Bach, Penclawdd, Swansea SA4 3FN
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9.7 48 Reviews
  • Swn-y-Gan, Swansea
Swn-y-Gan has been purpose-built to offer a wide range of nursing, suiting individuals in need of a wide range of care solutions. Adhering to a reputation of friendly and loving care, the home looks to support continuous interaction in an atmosphere that family members feel pleased upon visiting.

Looking for a family feel within the home itself, care workers take a personalised approach to each residents' needs in line with recognised care standards.

The residential service at Swn-y-Gan is based on loving, caring and sharing.
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Care Provided by Swn-y-Gan

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1150
  • Self-Funded Nursing Care: £1250 – £1350

During our pre-admission assessment process we are able to provide a fee based on needs of the person seeking a placement, the room facilities, etc.


For further details please contact the Home Administrator.

These prices are only a guideline, please contact Swn-y-Gan to find out the exact price for your requirements.

Contact Swn-y-Gan to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Swn-y-Gan to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kirsty Otten-Jones (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • San-Y-Gan offers an open visiting policy and do ask that people are considerate that certain times of the day can be busier than others, such as in the morning and around meal times.


    Family and friends are welcome to visit during meal times if they wish to assist the resident with their dietary intake, and companion meals can be provided with advanced notice.

Parking

  • The home hosts 2 carparks, one at the front of the property and one at the rear which is accessible via Bethel Lane at the side of the property.

Swn-y-Gan Reviews (48)

9.7

Swn-y-Gan has a Review Score of 9.7 (9.743) out of 10, based on 18 reviews in the last 2 years.
Over all time Swn-y-Gan has 48 reviews.

Overall Experience
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Date Published
  • 48
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Reviewer Connection to Swn-y-Gan
  • 21
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Total of 48, showing 41-48
Review from Sheila (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault any aspect of the standards at Swn-y-Gan.
The staff provide the utmost care and attention to all care users and nothing is too much trouble.
Swn-y-Gan offers a home-from-home attitude and every effort is made to make my mothers stay as welcoming and comfortable as possible.
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Review from Udo B (Husband of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff is very professional, efficient, friendly and helpful.
The home is always smelling pleasant and is clean.
When I am too old to look after myself, I would be happy to be cared for in Swn-y-Gan.
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Review from Barbara G (Wife of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's and I had to find a nursing home. I visited two a day in the Swansea and outskirts. After visiting for three weeks I asked myself which would I like to visit and be happy with him being in. When I visited the home I felt this was the one. He has been there one month and seems
to have settled there and is looked after really well.
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Review from Jane (Daughter of Resident) published on 5 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited most of the nursing homes in Swansea and having had direct experience of three others within the last 18 months Swn-y-Gan stands head and shoulders above everything I've seen in terms care management and friendliness. The residents are genuinely cared for. The staff are carers in reality
not just a job title. The open welcome to all visitors is unrivalled compared to the chilling indifference experienced elsewhere. Residents are afforded dignity and tolerance. Nothing is too much trouble and requests are dealt with promptly, with kindness and humour. This is how care should be. A centre of excellence.
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Review from Hywel R (Son of Resident) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to this home in March 2008 at the age of 92 years and in July of this year, 2016 celebrated her 100th birthday there. She has always had wonderful care from all the staff from day one up to the present time. Nothing is ever too much trouble for them and as my Mum is bed bound now, then
that care is exceptional. The food is excellent and all the rooms are the same. Everything is spotless and in its place. A truly magnificent nursing home.
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Review from Helen (Daughter of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are professional and compassionate towards my mother and immediate family. My mother is treated with warmth and respect at all times. My mother told a relative it was the best hotel in Gover.
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Review from Janet W (Daughter of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Swn-y-Gan is a home from home. Staff make sure residents are cared for both from a medical and social perspective. Relatives and visitors are made to feel welcome and where possible residents views on any improvement e.g menus, social gatherings are sought and catered for. I can honestly say from the
kitchen staff through to the matron all are considerate, friendly approachable and care for their residents.
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Review from Jan D (Daughter of Resident) published on 24 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Swn-y-Gan is a lovely small privately owned Nursing Home in village surroundings with very competent, efficient and friendly staff. The rooms are clean and bright and the atmosphere is homely. The home cooked food and cakes are superb. Mum receives excellent care medically, on a day to day basis, and
her psychological needs are looked after as well. Nothing is too much trouble and she has improved loads since she’s been there thanks to their care and nurturing. The staff are always there for you too, should the need arise. I would recommend this wonderful home to anybody.
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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Swn-y-Gan is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for Swn-y-Gan is calculated as follows: ( (168 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 214 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Swn-y-Gan is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (5)

Kirsty

Kirsty Otten-Jones

Job Title: Manager Joined: 2022

My name is Kirsty and I am proud to be the manager here at Swn-y-gan.


My background is Cardiothoracic Intensive Care. I spent a number of years working at the local hospital once qualified, before I left the NHS to join the private sector. I joined the team in 2022 from a local care home, having worked as the Clinical Lead.


Within my role, I am committed to delivering high standards of care. Through effective leadership and support of the staff team, my aim is to promote a person-centred approach with residents and a relationship-centred approach with family members so that the care provided is of the highest quality. I have an open-door policy. Please come and have a chat.


Outside of work, I love to spend time with my family. I have two daughters who keep me on my toes, and I enjoy socialising with friends. I love to travel to different parts of the world. My favourite holiday has to be New York at Christmas time.

Leanne

Leanne Wells

Job Title: Home Administrator Joined: 2020

My name is Leanne. I joined the team at Swn-y-Gan in 2020.


My role at Swn-y-Gan is to support the management team with the business aspects of the home, as well as supporting residents and their families from admission through to their stay, alongside day-to-day administrative activities.


Outside of work, I enjoy spending time with my children and socialising with friends.

Joanne

Joanne Denniss

Job Title: Senior Nurse Joined: 2024

My name is Joanne, and I am the senior nurse here at Swn-y-Gan.
I have been qualified for 33 years, where I trained in the dark ages.


For most of my career, I have worked in private care, as elderly care is close to my heart.


I have two grown-up children and I enjoy cold water dips, live music concerts and holidays.

Clare

Clare Evans

Job Title: Team Leader Joined: 2020

Hi, my name is Clare, and I am the team leader here at Swn-y-Gan.


I have worked in care for over 10 years and worked my way up from carer to team leader over the past 5 and a half years.


I am a mum of two girls, and I enjoy going on holiday and spending time with my family.

Karen

Karen Wells

Job Title: Responsible Individual Joined: 1996

My name is Karen. I am the RI of Swn-y-Gan Nursing home.


My career in nursing spans over 44 years. I trained in Parc Beck School of Nursing. Karen worked in Morriston Hospital, specialising in orthopaedics and neurological intensive care.


I left the health service to pursue a career in the private sector caring for the elderly as the manager of Swn-y-Gan for over 27 year,s and for the last two years I am now group manager and RI for Capital Care Homes.;


I have three grown-up boys, two of whom live in Canada. I enjoy spending time with family, singing in the local choir, and going to the theatre with friends.

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