Plas Cwm Carw Care Home

Oakwood Lane, Port Talbot SA13 1DF
Review Us
9.2 82 Reviews
  • Plas Cwm Carw Care Home, Port Talbot
Ideally located in the heart of Port Talbot, Plas Cwm Carw Care Home offers personalised residential, residential dementia and nursing dementia care to older people.

The professional care team is on hand to offer the care and support each resident needs whilst also helping them to settle into Plas Cwm Carw life. Everything is overseen by the experienced and friendly Home Manager who focuses on providing the kindest care possible to all residents.

By getting to know each individual resident at Plas Cwm Carw, colleagues pride themselves on encouraging everyone to take an active part in life at the home; whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times.

Community is an integral part of life at Plas Cwm Carw, and residents are supported to build strong relationships in the Port Talbot neighbourhood, organising events with local schools, charities and businesses in the area.

The lovely, purpose-built setting is a real home-from-home. With a range of comfortable single and en-suite rooms, as well as delightful communal areas such as a pub, hair salon, cinema, café and minibus for day trips out, residents are sure to enjoy life at Plas Cwm Carw.
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Care Provided by Plas Cwm Carw Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1115
  • Self-Funded Residential Dementia Care: from £1115
  • RESPITE Self-Funded Residential Care: from £1226
  • RESPITE Self-Funded Residential Dementia Care: from £1226

These prices are only a guideline, please contact Plas Cwm Carw Care Home to find out the exact price for your requirements.

Contact Plas Cwm Carw Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Plas Cwm Carw Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Laura Luke (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • Parking available onsite

Plas Cwm Carw Care Home Reviews (82)

9.2

Plas Cwm Carw Care Home has a Review Score of 9.2 (9.151) out of 10, based on 13 reviews in the last 2 years.
Over all time Plas Cwm Carw Care Home has 82 reviews.

Overall Experience
  • 50
  • 29
  • 1
  • 0
  • 2
Date Published
  • 82
  • 3
  • 5
  • 13
  • 69
Reviewer Connection to Plas Cwm Carw Care Home
  • 35
  • 15
  • 6
  • 4
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from G I (Brother of Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care services by all staff every time we come to visit my sister, no complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A I (Sister of Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints, very good catering in the facilities. My sister is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.151)

Overview of Review Score

The Review Score of 9.2 (9.151) out of 10 for Plas Cwm Carw Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.442 for Plas Cwm Carw Care Home is calculated as follows: ( (104 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 156 Ratings = 4.442
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.709 Points relating to the number of positive Reviews for Plas Cwm Carw Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 27 Nov 2025
Well-being
Requires Improvement
Care and Support
Requires Significant Improvement
Environment
Good
Leadership and Management
Requires Significant Improvement
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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