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Avenue Road Nursing Home

28 Avenue Road, Abergavenny, Monmouthshire NP7 7DB
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Avenue Road Nursing Home, Abergavenny
Avenue Road Nursing Home, Abergavenny
Avenue Road Nursing Home, Abergavenny

Avenue Road Nursing Home is a thirty-three capacity accommodation that offers skilled carers who aspire to the highest standards of care provision, through personalised packages and innovative methods.

The service is set up to respect the needs of the individual, with personal interests and hobbies encouraged and the thoughts and concerns of loved ones are also taken seriously.

The Avenue Road service is well-respected throughout the Abergavenny community, they keep up-to-date with...  

Care Provided by Avenue Road Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,400From £1,400

Contact Avenue Road Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Marian Matei (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (1)

Visiting

  • Open visiting. However, visitors asked to telephone first if intending to visit late at night.

Parking

  • Parking is available in car park area

Avenue Road Nursing Home Reviews (34)

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9.8

Avenue Road Nursing Home has a Review Score of 9.8 (9.792) out of 10, based on 18 reviews in the last 2 years. Over all time Avenue Road Nursing Home has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from Dave S (Son of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience
Always feel welcome and warm when I arrive staff are well trained and friendly
The room is clean and well kept

Happy mum is here.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

We're so pleased to hear that you always feel welcome, that our team has made a positive impression, and that you're happy with your mum's care and surroundings.

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Review from L A (Wife of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

We the family are very pleased, with the way my husband has been looked after. The staff are very caring, when he is ill. They are very good about making sure he gets a visit from the doctor very quickly. He can be awkward about taking medication, they always make sure he takes it.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for your kind words. We are delighted to hear that you are pleased with your husband's care. Providing compassionate, person-centred care with kindness, dignity and prompt support is at the heart of everything we do. Thank you for trusting us with your husband's care.

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Review from D K (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

Everyone in the home has been more than helpful. They are always cheerful and can't do enough to help.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for your kind feedback.We're pleased to hear the team has been helpful and cheerful. Your comments are much appreciated and will be shared with the staff.

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Review from Lisa B (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience
Dad has settled in well, he is well looked after with 24/7 care. The staff are amazing with him and treat him respectfully.

Dad is happy, he loves the food and his cups of tea, which the staff are always willing to get for him when needed. Would highly recommend Avenue Road Nursing Home.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you so much for your lovely words, Lisa. It means so much to us to hear that your dad is happy and settled. We're so pleased he's enjoying the food, plenty of cups of tea, and most importantly feeling well cared for and respected. Your kind comments will mean a lot to our team.

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Review from Doris F (Resident / Service User) published on 20 April 2026 Submitted via Postal Card
Overall Experience

Very happy to be living in this home. Care staff are friendly and can't do enough for me. Manager very friendly.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you so much for your kind words. We're delighted to hear that you're happy living here and that our care team and manager have made such a positive impression. It's a pleasure to look after you, and we truly appreciate your feedback.

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Review from Humphrey R (Husband of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience
My wife moved from another home to Avenue Road shortly before they changed ownership. Since then, there has been a continuous improvement in all the facilities and, very importantly, the recruitment of staff. The staff care about caring and encourage and help visitors as well as each other. They work as a team.

I can easily get information about my wife from them, and I have full access to an excellent set of records.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you so much for your lovely feedback. It really means a lot to hear that you've noticed the improvements and feel supported by the team. We're glad we can give you peace of mind when it comes to your wife's care.

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Review from Doreen S (Resident / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

All the carers are excellent with me, feel safe and generally happy with the care I get. Friendly, homely environment.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for your kind feedback. We are pleased to hear you feel safe, happy with your care, and that you find the home friendly and homely. Your comments will be shared with the team and are greatly appreciated.

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Review from M B (Son-in-law of Resident) published on 30 March 2026 Submitted via Postal Card
Overall Experience

Friendly staff. Rather tired furniture. However is well clean and maintained. Great activities. The manager is very approachable and visible. Residents are treated with kindness and respect.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

We're pleased you found our team friendly and our residents well cared for. Our design and furnishings are chosen to feel familiar and comforting for those who live here. We are, however, committed to continuous improvement and regularly review our surroundings.

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Review from R D (Son of Resident) published on 16 March 2026 Submitted via Postal Card
Overall Experience

Up to now very good, very polite staff and manager.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home
We're delighted to hear that you've had a positive experience with our staff and management.

We will continue to maintain this standard and provide the highest level of care possible.

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Review from J K (Friend of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

The home is comfortable and welcoming, clean and tidy. The staff to know residents very well and try to accommodate their likes and dislikes. Our friend is very accommodated and contented here, feels safe and well looked after. Manager is very approachable and friendly.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for your kind words. We're delighted your friend feels safe, comfortable, and well cared for. Our team takes pride in getting to know each resident, and it's wonderful to hear this makes a difference.

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Review from Angela A (Granddaughter of Resident) published on 17 February 2026 Submitted via Postal Card
Overall Experience

They have always engaged with my grandmother in ways which was a joy to watch. Always get us updated and asked relevant questions.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

It truly means a lot to hear that you've found our team's engagement with your grandmother a joy to watch. Building meaningful connections and taking the time to keep families informed are both incredibly important to us.

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Review from D H (Son of Resident) published on 16 February 2026 Submitted via Postal Card
Overall Experience

Over the 2 and a half that mum was cared for by the nursing home was excellent she was cared for with dignity and understanding. Mum was clean and comfortable. They were always patient with mum when giving her food and drink. She was always happy and content. I appreciate what they did for mum. I would always recommend people to taking their family member to this nursing home because they will get excellent care.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for sharing your kind words. We are truly honoured to have cared for your mum, ensuring she was comfortable, happy, and treated with dignity. Our team takes great pride in providing compassionate care to all our residents, and it's wonderful to know our efforts made a difference. Your kind words and recommendation mean a lot to us.

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Review from Lynne E (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience

All the staff are friendly and appears to care about the welfare of the residents. Activities are arranged with the residents which family and friends are invited. Regular reviews of residents care package.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for taking the time to share your feedback. We're delighted to hear that you find our staff friendly and caring, and that you appreciate the activities we arrange for residents and their families. It's also great to know that our regular care package reviews are recognized. Your kind words will be shared with the team, and we truly value your support.

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Review from T S (Resident / Service User) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Since coming to Avenue Rd, Nursing Home I have been treated very well, staff, manager, they all have been kind and courteous. The food has been very good, good portion sites and varied menu. Second to none.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for sharing your experience. At Avenue Road Nursing Home, we strive to provide excellent care and a pleasant environment for all our residents. It's fantastic to hear that our team and our meals have met your expectations.

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Review from Stuart B (Son of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

Super care and support for my rapidly declining father, and catered well for him.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you, Stuart, for your kind feedback. We're pleased to hear that your father received the care and support he needed during a difficult time. Providing compassionate, person-centred care is very important to our team, and we appreciate you taking the time to share your experience.

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Review from Carl T (Respite Resident) published on 2 December 2025 Submitted via Postal Card
Overall Experience

The staff are friendly and helpful.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you, Carl, for your kind feedback. We're delighted to hear that you find our staff friendly and helpful-your comments mean a great deal to the team. We were aware of the Wi-Fi difficulties when you first moved in, and we're pleased that the new connection is now providing a much better experience. We remain committed to ensuring your stay is comfortable and well supported.

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Review from J H (Resident / Service User) published on 2 December 2025 Submitted via Postal Card
Overall Experience

Staff friendly and helpful. Food very good.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you for your kind review. We are pleased to hear that you find our staff friendly and helpful, and that you are enjoying the food. Your feedback is greatly appreciated and will be shared with the team. We remain committed to providing a positive and comfortable experience for all residents.

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Review from M W (Son of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience
My mother has been at Avenue Road for some time and has settled well. She has always been treated with respect and with extreme dignity staff are friendly at all times and always available.

It's a friendly place for her to live and I would highly recommend Avenue Road.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you so much for sharing your experience. It's wonderful to hear that your mother is settling in well and being treated with such care and respect. Having friendly and attentive staff truly makes all the difference in creating a warm and welcoming environment. Your recommendation means a lot, and it's great to know Avenue Road is such a positive place for your family.

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Review from R B (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

My Mother has been a resident for a couple of years. She is very happy and settled here. The staff are kind and from what I have seen always treat the residents with care, dignity, and respect. My Mother is looked after, happy and safe which is important. My only issue is that I don't always feel welcomed as a visitor by some of the staff.

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Review from J C (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

My mother has been a resident in the Avenue since 2021 and last week celebrated her 104th birthday. We are happy with her care and she is very fond of the staff smiling whenever they come to her room. She still enjoys her meals and drinks well, if in the mood!

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 12 May 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Avenue Road Nursing Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Avenue Road Nursing Home.

Meet the Team (1)

Marian Matei
Marian MateiJob Title:Registered ManagerJoined: 2024

I am an experienced and dedicated care professional with extensive knowledge of the care sector, including several years in managerial roles. My passion lies in providing high-quality care, supporting both residents and staff to ensure the best possible outcomes.

I joined Avenue Road in October 2024 and have since played a key role in developing the team, enhancing training standards, and improving overall knowledge. Residents at the home are my top priority, and I take pride in ensuring their needs are met to the highest standards, fostering a safe, supportive, and nurturing environment.

Before this, I worked in another care home where I managed a range of complex and challenging situations. Upon taking on the role, the home was under special measures, and my primary objective was to bring it up to standard. I am proud to have led the home to achieve a "Good" rating in our latest CIW report, alongside successfully increasing occupancy from approximately 30% to full capacity.

As a forward-thinking and energetic leader, I am always setting new goals to achieve. I believe in striking the perfect balance between leadership and teamwork, continuously developing both professionally and personally. I am committed to driving excellence in care and further advancing my career within the sector.

Frequently Asked Questions about Avenue Road Nursing Home

What types of Care is Avenue Road Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avenue Road Nursing Home have?

There are 31 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Avenue Road Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Avenue Road Nursing Home to the centre of Abergavenny?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avenue Road Nursing Home to verify any information. View our terms and conditions. Avenue Road Nursing Home has an Enhanced Service -more info.