Avenue Road Nursing Home

28 Avenue Road, Abergavenny NP7 7DB
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9.2 22 Reviews
  • Avenue Road Nursing Home, Abergavenny
Avenue Road Nursing Home is a thirty-three capacity accommodation that offers skilled carers who aspire to the highest standards of care provision, through personalised packages and innovative methods.

The service is set up to respect the needs of the individual, with personal interests and hobbies encouraged and the thoughts and concerns of loved ones are also taken seriously.

The Avenue Road service is well-respected throughout the Abergavenny community, they keep up-to-date with regulation requirements and aspire to flexible care solutions for all individual needs. They ensure that the wellbeing of each individual is catered for in a person-centred way and what matters to you matters to the team at Avenue Road.

Care Provided by Avenue Road Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

These prices are only a guideline, please contact Avenue Road Nursing Home to find out the exact price for your requirements.

Contact Avenue Road Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Avenue Road Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marian Matei (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (1)

Visiting

  • Open visiting. However, visitors asked to telephone first if intending to visit late at night.

Parking

  • Parking is available in car park area

9.2

Avenue Road Nursing Home has a Review Score of 9.2 (9.229) out of 10, based on 10 reviews in the last 2 years.
Over all time Avenue Road Nursing Home has 22 reviews.

Overall Experience
  • 18
  • 2
  • 2
  • 0
  • 0
Date Published
  • 22
  • 5
  • 6
  • 10
  • 12
Reviewer Connection to Avenue Road Nursing Home
  • 6
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from J W (Great-Nephew of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avenue Road is a wonderful place, caring and compassionate. I have no concerns and all the staff are friendly and very detailed updates. Location is nice and home is spotlessly nice and everything is excellent. I recommend this beautiful place and all people to spend time in this perfect place before
the end of life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter L (Husband of Resident) published on 4 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Avenue Road a few years back and she enjoyed the service they were providing. We are very pleased with the service, very good caring staff, always delicious food and homely environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.229)

Overview of Review Score

The Review Score of 9.2 (9.229) out of 10 for Avenue Road Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.479 for Avenue Road Nursing Home is calculated as follows: ( (66 Excellents x 5) + (44 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 119 Ratings = 4.479
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Avenue Road Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Marian

Marian Matei

Job Title: Registered Manager Joined: 2024

I am an experienced and dedicated care professional with extensive knowledge of the care sector, including several years in managerial roles. My passion lies in providing high-quality care, supporting both residents and staff to ensure the best possible outcomes.


I joined Avenue Road in October 2024 and have since played a key role in developing the team, enhancing training standards, and improving overall knowledge. Residents at the home are my top priority, and I take pride in ensuring their needs are met to the highest standards, fostering a safe, supportive, and nurturing environment.


Before this, I worked in another care home where I managed a range of complex and challenging situations. Upon taking on the role, the home was under special measures, and my primary objective was to bring it up to standard. I am proud to have led the home to achieve a "Good" rating in our latest CIW report, alongside successfully increasing occupancy from approximately 30% to full capacity.


As a forward-thinking and energetic leader, I am always setting new goals to achieve. I believe in striking the perfect balance between leadership and teamwork, continuously developing both professionally and personally. I am committed to driving excellence in care and further advancing my career within the sector.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avenue Road Nursing Home to verify any information. View our terms and conditions. Avenue Road Nursing Home has an Enhanced Service - more info.